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Electronic wallets (e-wallet) systems have revolutionized transactional activities, prompting individuals to adopt digital payment methods. This study investigates the determinants of the continuance intention of the e-wallet system Touch 'n Go in Malaysia. We propose a framework integrating the diffusion of innovation theory (DOI) and mental accounting theory, thereby assessing the impacts of product-related factors (convenience, compatibility, perceived risk and perceived compatibility) and the moderating role of personal-related factors [personal innovativeness (PI) and personal anxiety].

Data were collected involving 381 Malaysian Touch 'n Go users. The partial least squares structural equation modeling (PLS-SEM) was applied as a data analysis technique.

As demonstrated by the results, convenience serves as a facilitator, while perceived risk acts as an inhibitor, influencing the continuance intention of the application. Compatibility and perceived complexity are found to be insignificant antecedents. However, neither PI nor personal anxiety was found as moderators.

This research brings contributions to the electronic commerce literature by extending the understanding of the predictors and moderators of the continuance intention of Touch 'n Go users in Malaysia. We discuss how these findings implicate the two theories and offer insights for service providers and policymakers to promote the post-adoption intentions of Touch 'n Go.

This study aims to examine the relationships between various components of digital financial literacy, namely, awareness, subjective knowledge, experience, the digital legal framework and skills, and their influence on the adoption of cashless payment systems among university affiliates in Jordan. It also explores the mediating role of gender in this relationship. The study integrates the Theory of Planned Behavior (TPB) and social role theory (SRT).

This study uses a cross-sectional survey across 34 Jordanian universities. Data from 418 participants were analyzed, focusing on factor analysis to assess the constructs' reliability and validity and to explore the moderating effects.

The findings illuminate that digital financial awareness, experience and skills are significant catalysts for using cashless payments among the targeted demographic. In contrast, the digital legal framework and subjective financial knowledge did not significantly influence cashless payment use. Additionally, gender differences emerged, highlighting a stronger association between digital financial experience and cashless payment usage for women.

The study's uniqueness stems from its detailed analysis of digital financial literacy's effect on cashless payment adoption in Jordan's academia, incorporating aspects like legal frameworks, awareness, and skills. It innovatively considers gender's moderating role, adding fresh insights into digital finance practices. Using the TPB and SRT, the research connects theory with Jordan's empirical data, suggesting strategies for education and policy. This work advances understanding of digital financial literacy in fostering a more inclusive digital financial system, contributing significantly to digital finance and behavioral economics literature.

The purpose of this paper is to examine the association between consumers’ emotions towards emerging e-banking technology, perceived risk and subsequent intention to adopt emerging e-banking technology.

An online questionnaire was used to collect data, which were analysed in a quantitative study. The final sample of 224 educated young consumers, familiar with emerging e-banking technology, allowed testing of the research hypotheses by applying confirmatory factor analysis and structural equation modelling (SEM).

The empirical results indicate that deterrence emotions and hedonic motivation are associated with consumers’ perceived risk and, subsequently, their intention to adopt emerging e-banking technology. Additionally, analysing the moderating role of hedonic motivation in the association between consumers’ deterrence emotions towards emerging e-banking technology and their perceived risk highlights the significant association of deterrence emotions with perceived risk, regardless of the presence of hedonic motivation.

This study demonstrates the association between consumers’ emotions, perceived risk and subsequent intention to adopt emerging e-banking technology whilst underscoring the importance of distinguishing between different types of emotions and their corresponding appraisals.

The debate around automation through digital technologies has gathered traction in line with the advancement of Industry 4.0. Blockchain-powered construction progress payment has emerged as an area that can benefit from such automation. However, the challenges inherent in real-time construction payment processes cannot be solely mitigated by blockchain. Including building information modeling (BIM)-based schedule information stored in decentralized storage linked with a smart contract (SC) can allow the efficient administration of payments. Accordingly, this study aims to present an integrated BIM-blockchain system (BBS) to administer decentralized progress payments in construction projects.

A mixed-method approach is adopted, including an extensive literature review, development of the integrated BBS, and a case study with 13 respondents to test and validate the BBS. This study proposes a BBS that extracts the invoices from BIM and pushes them to the decentralized app (dApp) for digital payment to the contractor through the Ethereum blockchain. The Solc npm package was used to compile the backend SC. Next.js was used to create the front end of the dApp. The Web3 npm package is paramount in developing a dApp. A total of 13 construction professionals working on the case study project were engaged through a questionnaire survey to comment on and validate the proposed BBS. A descriptive analysis was conducted on the case study data to apprehend the responses of expert professionals.

The proposed BBS creates an SC, enables sender verification, checks contract complaints, verifies bills, and processes the currency flow based on a coded payment logic. After passing the initial checks, the bill amount is processed and made available for the contractor to claim. Every activity on dApp leaves its trace on the blockchain ledger. A control mechanism for accepting or rejecting the invoice is also incorporated into the system. The case study-based validation confirmed that the proposed BBS could increase payment efficiency (92.3%), tackle financial misconduct (84.6%), ensure transparency and audibility (92.4%), and ensure payment security (61%) in construction projects. A total of 46.2% of respondents were skeptical of the BBS because of its dependency on cryptocurrencies. A further 23.1% of respondents indicated that the price fluctuation of cryptocurrencies is a major barrier to BBS adoption. Others highlighted the absence of legal frameworks for cryptocurrencies’ usage.

This study opens the avenue for the application of dApp for autonomous contract management and progress payments, which is flexible with applications across various construction processes. Overall, it is a potential solution to the endemic problem of cash flow that has devastating consequences for all project stakeholders. This is also aligned with the goals of Industry 4.0, where process automation is a key focus. The study provides a practice application for automated progress payments that can be leveraged in construction projects across the globe.

This study aims to understand the learner behaviour of millennials for Massive Open Online Courses (MOOCs) in the post-adoption stage by extending the theory of Unified Theory of Acceptance and User Technology 2 (UTAUT2) with expectancy confirmation model (ECM) along with personal innovativeness as the exogenous, satisfaction as a mediating and continued intention as an endogenous construct.

This study applied a cross-sectional research design by using a survey method to collect primary data with a structured questionnaire. Convenience sampling was used to collect data from millennial MOOC users, and partial least square structural equation modelling method was applied for data analysis.

The results indicate that performance expectancy, effort expectancy, social influence, facilitating conditions, hedonic motivation influence satisfaction. Similarly, performance expectancy, hedonic motivation, personal innovativeness and satisfaction influence the continued intention for MOOCs.

In terms of limitations, the study applied a cross-sectional research design that could lead to data collection bias. Similarly, the study used convenience sampling as the authors did not have access to the participant list of users from MOOC platforms.

The research highlights various insights to all the stakeholders on improving MOOC satisfaction and enhance the continued intention for millennial learners.

The findings of this research bridge this gap by examining the post-adoption usage behaviour of MOOCs by extending the baseline model of UTAUT2 with personal innovativeness and integrating it with ECM.

This study investigated the internal factors that influence the adoption of cryptocurrencies for remittance transactions in the United Arab Emirates (UAE) by examining the relationships between behavioural intention (BI) and perceived risk (PR), as well as the mediating effect of consumer innovation (CI).

The authors developed a structural model using scales from the literature. The authors distributed an online questionnaire, evaluated by five cryptocurrency experts, using a snowball approach and collected 270 responses.

The results revealed that CI mediates the relationship between PR and BI. Also, CI enhances intentions to use cryptocurrencies for remittance transactions. However, PR has a negative impact on BI.

This research adds to the body of knowledge by examining the acceptance and implementation of cryptocurrencies in the UAE and by developing and evaluating new constructs based on current notions. The study also contributes to the current understanding of cryptocurrencies and blockchain adoption. This article focusses on the mediating impact of CI on intentions to employ cryptocurrency instruments for international money transfers.

The conclusions of the research give advice for marketers on how to boost the commercialisation of cryptocurrencies in the UAE remittance market and may pave the way for other studies to assist impending developments in the UAE cryptocurrency industry.

This research offers novel insights into CI as a significant predictor of bitcoin product uptake in the remittance business.

This study aims to examine the impact of perceived benefits-risk dynamics on financial inclusion, the factor driving fintech adoption, the mediating effects of financial inclusion on perceived benefit-risk dynamics and fintech adoption, and the societal sustainability effects of fintech adoption.

This study used a quantitative study with 258 respondents in Sarawak, Malaysia. PLS-SEM was used to investigate the associations.

This study suggests that only non-monetary benefits and regulatory risks significantly influence financial inclusion. In addition, financial inclusion acts as an intermediary for non-monetary benefits and regulatory risks. Besides, a direct relationship exists between financial inclusion and fintech adoption, as well as between fintech adoption and societal sustainability.

This model explores a few benefits and risks. Also, technological and legislative changes may alter research outcomes. Besides, this study only samples Sarawak, Malaysia. Therefore, country-specific factors, including technology infrastructure, financial services accessibility and cultural variations, may affect participant responses. This study offers a novel perspective on fintech by including Valence, Public Good and Sustainable Information Society theories.

Financial inclusion’s non-monetary benefits must be emphasised to remove barriers and meet user requirements. Fintech firms should also work with authorities to comply with regulations and help marginalised populations by prioritising sustainability.

Fintech growth requires innovation, consumer protection and fair competition. Fintech firms can enhance financial inclusion to address inequalities (SDG10). Governments and fintech solutions should incorporate financial and digital literacy into education (SGG4).

Financial inclusion, fintech adoption and societal sustainability are examined using emotional, sociological and societal sustainability aspects.

“Immediate Gratuitousness” puts cryptocurrency and its sister industries into a history of performances of extravagance, daring, and waste. My assertion is that the people to read at this point in the development of crypto are not Mazzucato or Galbraith, Minsky or Perez (or Hayek and Mises), but Antonin Artaud, playwright of the theater of self-destruction and gratuitous gestures. This account of crypto situates it in a context of value produced through performance and ruinous waste, from burning a million British pounds on the Isle of Jura in 1994 to the production of proof-of-burn minting mechanisms, and explains how to make sense of our carnivalesque moment through the logic of the extravagantly destructive.

Based on the stereotype content model (SCM), this study aims to enrich comprehension of virtual service assistant (VSA)-enabled service delivery through two pivotal avenues. Firstly, it aims to conceptualize and test the fundamental mechanism underlying how businesses deploy services using VSAs. Secondly, this study explores whether the paradigms of service co-creation versus service recovery differentially impact customers’ perceptions of warmth and competence in VSA-enabled service delivery.

This study used a one-factorial (service paradigm: service co-creation vs service recovery) field experiment. Covariance-based structural equation modelling was used to analyze the data.

The results show that VSA service quality dimensions impact satisfaction for service co-creation and both trust and satisfaction for service recovery. The stronger link that mediates this effect is competence for service co-creation and warmth for service recovery.

This research extends the understanding of SCM to VSA-enabled services and shows the asymmetries of mediation between the paradigms of service co-creation versus service recovery to suggest the most effective approach for VSAs to successfully meet customer requirements for establishing trust and satisfaction.

This paper introduces the concept of a “computable economy” and discusses how it relates to the emergence of Web3 or the new type of economy that has arisen from the integration of digital technologies such as blockchain, smart contracts, and digital identity. A “computable economy” is one where those computational rule systems are integrated into a connected graph, allowing for decentralized cooperation and distributed coordination. This paper traces the trajectory of innovation in the economy from the development of industrial production technologies to the rise of information and communication technology (ICT) and the digital economy. It argues that the shift to a “computable economy” is a consequence of the transformation of analog economic institutions into natively digital institutions. This results in a “full stack” digital economy where all economic actions can be digitally constructed and implemented. This paper concludes by discussing the potential of Web3 to create a new type of economy, that is, “techno-utopian” and characterized by human flourishing, as the incursion of machines and computation leads to a new era of economic growth and transformation.