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Article
Publication date: 5 November 2020

Young adults' personal concerns during the COVID-19 pandemic in Finland: an issue for social concern

Mette Ranta, Gintautas Silinskas and Terhi-Anna Wilska

This study focuses on how young adults face the COVID-19 pandemic by investigating their personal concerns about mental well-being, career/studies and economic situation…

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Abstract

Purpose

This study focuses on how young adults face the COVID-19 pandemic by investigating their personal concerns about mental well-being, career/studies and economic situation. The authors investigated how young adults' (aged 18–29) personal concerns differ from older people's concerns (aged 30–65) and which person- and context-related antecedents relate to personal concerns.

Design/methodology/approach

Data of Finnish young adults aged 18–29 (n = 222), who participated in the “Corona Consumers” survey (N = 1,000) in April 2020, were analyzed by path analysis and compared to participants aged 30–65 by independent samples t-test.

Findings

Young adults were significantly more concerned about the effects of the COVID-19 pandemic on their mental well-being, career/studies and economic situation than older people. Females were more concerned about their mental well-being than males. Among youth, lower life satisfaction was related to concerns about mental well-being, and lower satisfaction with financial situation was related to concerns about career/studies and economic situation. Young adults' predisposition to avoid difficult situations was related to more frequent concerns in all domains, whereas generalized trust and education were not.

Research limitations/implications

Due to cross-sectional data, causal COVID-19 interpretations should be made cautiously.

Practical implications

Strong youth policies are needed for youth empowerment, mental health and career advancement in the pandemic aftermath.

Originality/value

The study highlights the inequality of the effects of COVID-19: The pandemic has radically influenced young adults as they exhibit significant personal concerns in age-related life domains.

Details

International Journal of Sociology and Social Policy, vol. 40 no. 9/10
Type: Research Article
DOI: https://doi.org/10.1108/IJSSP-07-2020-0267
ISSN: 0144-333X

Keywords

  • COVID-19
  • Youth
  • Personal concerns
  • Life satisfaction
  • Task avoidance
  • Financial situation

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Article
Publication date: 13 March 2020

Personal safety and improvements concerns in public places: An exploration of rail transport users’ perception

Adewumi Israel Badiora, Christopher A. Wojuade and Adeniyi S. Adeyemi

Crime in public places is an increasing concern for the police, users of public places and the general public at large. Significantly, users of public transport facilities…

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Abstract

Purpose

Crime in public places is an increasing concern for the police, users of public places and the general public at large. Significantly, users of public transport facilities consistently perceive their risks from crime to be considerably higher, hurting levels of patronage. The aim of this study is to examine concerns for personal safety and measures that could improve sense of personal safety in a Nigerian public transport facility. This study further examines whether respondents’ perceptions determine frequent use of this public place. Explanatory factors are personal safety and place improvements concerns ratings.

Design/methodology/approach

The study adopted a case study. The selection of this was accomplished using carefully defined criteria in previous studies. The research process consists of three steps the on-site assessment, objective insecurity assessment and subjective insecurity survey. Both quantitative and qualitative data were collected. Quantitative data were explored using mean ranking, percentages and correlation, whereas qualitative information was analysed using narrative techniques of reporting. To define the major determinants of the frequent use of this public place, a multiple ordinary least squares regression was constructed for variables in the correlation model.

Findings

Results show that places within the site are not designed to meet crime prevention through environmental design strategies, as 625 crimes were documented with thefts well above other listed crimes. Respondents exhibited a significant level of concern for their safety across all the factors enumerated while the most important improvements concern was enhancements to lighting. Generally, findings suggest that there is still much to be done to improve elements of surveillance, access control, territoriality, image management and activity support on the site. Regression model shows that efforts to enhance perceived safety of users would have major significance on the frequent use of this facility.

Practical implications

Policies on public place developments should be mainly in terms of tackling the environmental design of car parks and the effects of darkness at night time. This should involve improvement of lighting and the installation of CCTV, security camera as well as constant maintenance of bushes, vegetation, plants, trees and other elements of the landscape. Furthermore, the aesthetics of the site has to be attractive to users. The site and its closest surroundings have to be well-maintained and cared for. Besides, place lines and private areas must be defined with plants, pavement treatments, short walls or fences.

Originality/value

Previous studies on safety and security of public transport places, particularly rail facility, have mainly concentrated on the relations between fear of crime, perceived safety and place improvement concerns. To the best of authors’ knowledge, no study till date has explored how they correlate to the patronage of the transport facility, particularly in the sub-Saharan nations. This study contributes to existing literature having revealed perceived personal safety and transport place improvements concerns to be another important dimension of rail transport patronage in the Nigerian context.

Details

Journal of Place Management and Development, vol. 13 no. 3
Type: Research Article
DOI: https://doi.org/10.1108/JPMD-03-2019-0013
ISSN: 1753-8335

Keywords

  • Built environment
  • Public transport
  • Personal safety
  • Public spaces
  • Rail stations
  • Public places

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Article
Publication date: 13 August 2020

Why people need privacy? The role of privacy fatigue in app users' intention to disclose privacy: based on personality traits

Jie Tang, Umair Akram and Wenjing Shi

Mobile Applications (App) privacy has become a prominent social problem. Compared with privacy concerns, this study examines a relatively novel concept of privacy fatigue…

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Abstract

Purpose

Mobile Applications (App) privacy has become a prominent social problem. Compared with privacy concerns, this study examines a relatively novel concept of privacy fatigue and explores its effect on the users’ intention to disclose their personal information via mobile Apps. In addition, the personality traits are proposed as antecedents that will induce the personal perception of privacy fatigue and privacy concerns differently.

Design/methodology/approach

Data were collected from 426 respondents. Structure equation modeling was used to test the hypotheses.

Findings

The findings describe that App users’ intention toward personal information disclosure is determined by privacy fatigue and privacy concerns, but the former has a greater impact. With minor exceptions, the two factors are also influenced by different personality traits. Specifically, neuroticism has positive effects on privacy fatigue, but agreeableness and extraversion have presented the opposite results on the two variables.

Practical implications

This research is very scarce to examine the joint effects of privacy fatigue, privacy concerns and personality traits on App users’ disclosing intention. In doing so, these results will be of benefit to App providers and platform managers and can be the basis for a variety of follow-up studies.

Originality/value

While previous research just focuses on privacy concerns, this study explores the critical roles of privacy fatigue and opens up a new avenue of emotion-attitude analysis that can further increase the specificity and richness of users’ privacy research. Additionally, implications for personality traits as antecedents in the impact of App users’ privacy emotions and attitudes are discussed.

Details

Journal of Enterprise Information Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
DOI: https://doi.org/10.1108/JEIM-03-2020-0088
ISSN: 1741-0398

Keywords

  • Privacy fatigue
  • Privacy concerns
  • Personality traits
  • Intention to disclose
  • App users

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Article
Publication date: 1 July 2002

Collecting and using personal data: consumers’ awareness and concerns

Timothy R. Graeff and Susan Harmon

Consumers are becoming increasingly concerned about the privacy of their personal information and information about their purchase behaviors. The current study examines…

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Abstract

Consumers are becoming increasingly concerned about the privacy of their personal information and information about their purchase behaviors. The current study examines the extent to which consumers are concerned with how their personal information is collected and used, their awareness and knowledge of data collection practices using discount (loyalty) cards, the relationship between demographics and privacy concerns, and the relationship between privacy concerns and purchase behaviors. Results from a telephone survey of 480 consumers suggest that even though consumers are concerned about how personal information is collected and used, very few consumers are aware of how discount (loyalty) cards are used to collect personal level purchase data. Results also suggest that concerns about the use of personal information vary by demographic market segments, and that privacy concerns are significantly related to consumers’ purchasing behaviors on the Internet.

Details

Journal of Consumer Marketing, vol. 19 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/07363760210433627
ISSN: 0736-3761

Keywords

  • Privacy
  • Data collection
  • Consumer protection

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Book part
Publication date: 8 April 2005

THE ROLE OF PERSONAL CONTACTS OF FOREIGN SUBSIDIARY MANAGERS IN THE COORDINATION OF INDUSTRIAL MULTINATIONALS

Ricardo Madureira

This paper illuminates the distinction between individual and organizational actors in business-to-business markets as well as the coexistence of formal and informal…

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Abstract

This paper illuminates the distinction between individual and organizational actors in business-to-business markets as well as the coexistence of formal and informal mechanisms of coordination in multinational corporations. The main questions addressed include the following. (1) What factors influence the occurrence of personal contacts of foreign subsidiary managers in industrial multinational corporations? (2) How such personal contacts enable coordination in industrial markets and within multinational firms? The theoretical context of the paper is based on: (1) the interaction approach to industrial markets, (2) the network approach to industrial markets, and (3) the process approach to multinational management. The unit of analysis is the foreign subsidiary manager as the focal actor of a contact network. The paper is empirically focused on Portuguese sales subsidiaries of Finnish multinational corporations, which are managed by either a parent country national (Finnish), a host country national (Portuguese) or a third country national. The paper suggests eight scenarios of individual dependence and uncertainty, which are determined by individual, organizational, and/or market factors. Such scenarios are, in turn, thought to require personal contacts with specific functions. The paper suggests eight interpersonal roles of foreign subsidiary managers, by which the functions of their personal contacts enable inter-firm coordination in industrial markets. In addition, the paper suggests eight propositions on how the functions of their personal contacts enable centralization, formalization, socialization and horizontal communication in multinational corporations.

Details

Managing Product Innovation
Type: Book
DOI: https://doi.org/10.1016/S1069-0964(04)13003-2
ISBN: 978-1-84950-311-2

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Article
Publication date: 16 March 2015

From trait to state: understanding privacy concerns

Jennifer Fries Taylor, Jodie Ferguson and Pamela Scholder Ellen

The purpose of this paper is to advance our understanding of how information privacy concerns are derived from the combination effects of individual traits, compound…

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Abstract

Purpose

The purpose of this paper is to advance our understanding of how information privacy concerns are derived from the combination effects of individual traits, compound traits, situational traits and surface traits that ultimately influence the consumer’s attitude toward data collection programs. The study investigates a hierarchical model of individual traits, information privacy orientation and consumer privacy concerns.

Design/methodology/approach

The empirical research utilizes structural equation modeling to analyze the responses from 964 respondents.

Findings

The results suggest that consumer attitudes toward data collection programs associated with personal shopping information (e.g. retail loyalty card programs) are determined through a hierarchical model of personal traits and contextual-dependent variables. Specifically, the authors find that the compound traits of risk orientation and need for cognition influence the situational trait of information privacy orientation which leads to the surface trait of consumer privacy concern and ultimately attitude toward the information collection program.

Practical implications

The results suggest several means to increase participation in data collection programs. Although high need for cognition and high risk orientation cannot be changed, communication plans can provide guarantees that mitigate perceived risk associated with sharing personal information and highlight the information value to the individual’s sharing of information.

Originality/value

While previous research focuses on either the internal traits or external traits, this research contributes to the current literature by offering insights into how privacy evolves from more abstract personality traits to more situational-specific behavioral tendencies, which then influence attitudes and behavior.

Details

Journal of Consumer Marketing, vol. 32 no. 2
Type: Research Article
DOI: https://doi.org/10.1108/JCM-07-2014-1078
ISSN: 0736-3761

Keywords

  • Privacy
  • Personality traits
  • Consumer privacy
  • Information privacy
  • Privacy concerns

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Article
Publication date: 1 January 2003

THREE DIMENSIONS OF CONFLICT ISSUES AND THEIR EFFECTS ON RESOLUTION STRATEGIES IN ORGANIZATIONAL SETTINGS

Ken‐ichi Ohbuchi and Mariko Suzuki

Based on our formulation of a three‐dimensional model of conflict issues (Gain/Loss, Right/Wrong, and Correct/Incorrect), we attempted to examine a structure of issues and…

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Abstract

Based on our formulation of a three‐dimensional model of conflict issues (Gain/Loss, Right/Wrong, and Correct/Incorrect), we attempted to examine a structure of issues and their relationships with the conflict concerns and the use of resolution strategies. Having Japanese business employees rate their organizational conflicts, we verified the three‐dimensional structure of conflict issues. Further, the structural equation analysis revealed the Correct/Incorrect issues evoked the concern for group performance, which in turn encouraged collaborative strategies; Right/Wrong issues evoked the concern for group order, which instigated confrontational strategies; and Gain/Loss issues evoked the concern for personal interest, which prompted avoiding strategies. Thus different types of conflict issues evoked different response strategies. Our findings implied that the management of issues contributes to constructive settlement of organizational conflicts.

Details

International Journal of Conflict Management, vol. 14 no. 1
Type: Research Article
DOI: https://doi.org/10.1108/eb022891
ISSN: 1044-4068

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Article
Publication date: 13 November 2017

Measuring attitude towards personal data for adaptive cybersecurity

Joyce Hoese Addae, Michael Brown, Xu Sun, Dave Towey and Milena Radenkovic

This paper presents an initial development of a personal data attitude (PDA) measurement instrument based on established psychometric principles. The aim of the research…

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Abstract

Purpose

This paper presents an initial development of a personal data attitude (PDA) measurement instrument based on established psychometric principles. The aim of the research was to develop a reliable measurement scale for quantifying and comparing attitudes towards personal data that can be incorporated into cybersecurity behavioural research models. Such a scale has become necessary for understanding individuals’ attitudes towards specific sets of data, as more technologies are being designed to harvest, collate, share and analyse personal data.

Design/methodology/approach

An initial set of 34 five-point Likert-style items were developed with eight subscales and administered to participants online. The data collected were subjected to exploratory and confirmatory factor analyses and MANOVA. The results are consistent with the multidimensionality of attitude theories and suggest that the adopted methodology for the study is appropriate for future research with a more representative sample.

Findings

Factor analysis of 247 responses identified six constructs of individuals’ attitude towards personal data: protective behaviour, privacy concerns, cost-benefit, awareness, responsibility and security. This paper illustrates how the PDA scale can be a useful guide for information security research and design by briefly discussing the factor structure of the PDA and related results.

Originality/value

This study addresses a genuine gap in research by taking the first step towards establishing empirical evidence for dimensions underlying personal data attitudes. It also adds a significant benchmark to a growing body of literature on understanding and modelling computer users’ security behaviours.

Details

Information & Computer Security, vol. 25 no. 5
Type: Research Article
DOI: https://doi.org/10.1108/ICS-11-2016-0085
ISSN: 2056-4961

Keywords

  • Privacy
  • Information disclosure
  • Information security modelling
  • Attitude scale
  • Cybersecurity
  • Personal data

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Article
Publication date: 14 August 2007

Causes and consequences of consumer online privacy concern

Jochen Wirtz, May O. Lwin and Jerome D. Williams

Past research on internet privacy has examined various aspects of privacy regulation and consumer privacy concerns. The purpose of this paper is to develop a conceptual…

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Abstract

Purpose

Past research on internet privacy has examined various aspects of privacy regulation and consumer privacy concerns. The purpose of this paper is to develop a conceptual model that links anteceding environmental factors with the resulting consumer responses using the power‐responsibility equilibrium perspective.

Design/methodology/approach

An online survey of 182 net shoppers was conducted whereby respondents were asked to recall a recent web site registration that required them to provide personal information online.

Findings

The results indicate that robust perceived business policies and governmental regulation reduce consumer privacy concern. More interestingly, the data show that a perceived lack of business policy or governmental regulation will result in consumers attempting to regain power balance through a variety of responses. As predicted, increased concern resulted in higher power‐enhancing responses such as the fabrication of personal information, use of privacy‐enhancing technologies and refusal to purchase.

Practical implications

To reduce consumer privacy concern and subsequent negative responses, organizations need to pay close attention to their privacy policies through greater self‐regulation, third‐party accreditation and to ensure the presence of compliance mechanisms that support and check the marketing and collection activities of their organization and related parties. Regulators can reduce consumer concern by further defining and improving the legal framework for protecting consumer privacy on the internet. In addition, governments should consider overseeing third‐party privacy accreditation as well as firm and industry self‐regulation. Finally, to improve consumer perceptions of privacy protection, enhanced regulatory privacy protection should be communicated to the public along with a response outlet for privacy concerns so that consumers know that they should report privacy‐related complaints to a regulatory agency.

Originality/value

The paper examines how business policies and regulation influence consumer online privacy concern, and the resulting consequences on internet user behavior.

Details

International Journal of Service Industry Management, vol. 18 no. 4
Type: Research Article
DOI: https://doi.org/10.1108/09564230710778128
ISSN: 0956-4233

Keywords

  • Privacy
  • Internet
  • Electronic commerce
  • Consumer protection

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Book part
Publication date: 18 September 2006

An Identity-Based Model of Organizational Monitoring: Integrating Information Privacy and Organizational Justice

Bradley J. Alge, Jerald Greenberg and Chad T. Brinsfield

We present a model of organizational monitoring that integrates organizational justice and information privacy. Specifically, we adopt the position that the formation of…

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Abstract

We present a model of organizational monitoring that integrates organizational justice and information privacy. Specifically, we adopt the position that the formation of invasiveness and unfairness attitudes is a goal-driven process. We employ cybernetic control theory and identity theory to describe how monitoring systems affect one's ability to maintain a positive self-concept. Monitoring provides a particularly powerful cue that directs attention to self-awareness. People draw on fairness and privacy relevant cues inherent in monitoring systems and embedded in monitoring environments (e.g., justice climate) to evaluate their identities. Discrepancies between actual and desired personal and social identities create distress, motivating employees to engage in behavioral self-regulation to counteract potentially threatening monitoring systems. Organizational threats to personal identity goals lead to increased invasiveness attitudes and a commitment to protect and enhance the self. Threats to social identity lead to increased unfairness attitudes and lowered commitment to one's organization. Implications for theory and research on monitoring, justice, and privacy are discussed along with practical implications.

Details

Research in Personnel and Human Resources Management
Type: Book
DOI: https://doi.org/10.1016/S0742-7301(06)25003-5
ISBN: 978-1-84950-426-3

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