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Article
Publication date: 1 May 2006

Richard Mou and Brian Kleiner

To review the issues surrounding the outsourcing of payroll.

2092

Abstract

Purpose

To review the issues surrounding the outsourcing of payroll.

Design/methodology/approach

Literature review covering: the benefits of outsourcing payroll; duty of care from employer's perspective; how employers could maintain sufficient expertise and control to effectively oversee the outsourcing payroll processor; and essential tips to a successful outsourcing relationship.

Findings

Many employers are aware that payroll administration is very complex and tedious; therefore, it has become one of the most common outsourced functions. In addition, outsourcing payroll offers several benefits, such as avoiding internal revenue service (IRS) penalties, reducing costs, and enabling direct deposits. However, employers should keep in mind that outsourcing payroll is not the end of their responsibility regarding payroll related issues. The IRS makes clear that employers are the ultimate responsible party even though they outsource their payroll.

Practical implications

In order to succeed in outsourcing payroll, employers must select a right vendor, come up with a clear and straight‐forward contract, and maintain sufficient control and effective oversight of the outsourcing vendor. Fulfilling these key factors will guarantee that the payroll vendor will take care of their payroll needs for years to come. The payroll outsourcing vendor can be viewed as a long‐term partner. Therefore, it is essential for employers to maintain a positive relationship with the vendor. In other words, they need to develop a win‐win relationship with the outsourcing partner by following the seven important tips that are identified and discussed.

Originality/value

Illustrates the seven essential tips to a successful outsourcing relationship: identify a key staff liaison to the outsourced provider; let the outsource provider meet the staff; inform your staff of the outsource arrangement; view the outsource company as an extension of staff; communicate effectively; learn and take advantage of all services the outsourced provider offers; and be clear and realistic regarding expectations.

Details

Information Management & Computer Security, vol. 14 no. 3
Type: Research Article
ISSN: 0968-5227

Keywords

Book part
Publication date: 23 November 2020

Pablo Adrian Garlati-Bertoldi

I evaluate how the tax reform of 2012 reduced informality in Colombia both theoretically and empirically. Theoretically, I develop a labor market model and obtain simulations…

Abstract

I evaluate how the tax reform of 2012 reduced informality in Colombia both theoretically and empirically. Theoretically, I develop a labor market model and obtain simulations indicating that the reform should reduce informality significantly. Empirically, I obtain difference-in-difference estimates from two household surveys. Estimates from the repeated cross-sections data indicate small, short-term effects and large long-term effects. Estimates from the household survey panel data are in line with these results. I also simulate difference-in-difference estimates with different combinations of changes in payroll taxes and enforcement indicating that large improvements would have been needed to obtain the corresponding econometric estimates.

Details

Change at Home, in the Labor Market, and On the Job
Type: Book
ISBN: 978-1-83909-933-5

Keywords

Book part
Publication date: 9 November 2004

Ted D. Englebrecht and Timothy O. Bisping

Prior studies on the social security tax have focused on it being regressive; a system that is detrimental to savings in the United States; a system that will bankrupt itself; and…

Abstract

Prior studies on the social security tax have focused on it being regressive; a system that is detrimental to savings in the United States; a system that will bankrupt itself; and a host of economic inquiries examining labor market and product demand elasticities and the impact of the substitution effect. However, there is scant evidence on the shifting mechanisms employed by the owners of millions of small businesses in the United States. As a result, this study revisits the issue by surveying 4,431 small businesses in Arkansas, Louisiana and Mississippi (ArkLaMiss). Results indicate, in the ArkLaMiss area, that the largest share of the tax burden is borne by customers. When compared to past literature, a relatively larger portion of the incidence of payroll taxes is likely to fall on employees in the ArkLaMiss, as opposed to the burden being borne by firms and customers. Also, stronger anti-tax sentiment was noted in the ArkLaMiss as compared to prior literature. Little support was found for the proposition that firm size impacts the incidence of taxation. On the other hand, statistical analysis indicates that the industry within which a firm operates was influential in the incidence of taxation. Moreover, in the sample, the banking/financial industry passed the largest percentage of the tax on to employees, the public accounting profession passed the largest percentage on to customers, and the legal profession bore the largest share of the tax in the form of reduced profit.

Details

Advances in Taxation
Type: Book
ISBN: 978-0-76231-134-7

Article
Publication date: 7 August 2009

Christopher Jereb, Ruth Kuchem and Werner Sohn

The purpose of this paper is to describe how Deutsche Post DHL's HR shared service center organization enhanced its KPI system (scorecard) by moving it towards a more operational…

Abstract

Purpose

The purpose of this paper is to describe how Deutsche Post DHL's HR shared service center organization enhanced its KPI system (scorecard) by moving it towards a more operational, detailed and process‐oriented measurement level.

Design/methodology/approach

The paper describes a one‐year project aimed at obtaining transparency over payroll processes and costs from a global perspective by focusing on three areas – KPIs, benchmarks and a resource allocation exercise.

Findings

Transparency and comparability of payroll processes can be significantly enhanced using a few parameters to assess cost‐efficiency and therefore allowing for a better discussion of improvement potential.

Practical implications

Transparency over payroll processes and respective costs significantly increased. Different levels of cost savings could be calculated by using internal and external benchmark data. The results enabled more in‐depth discussions with payroll, as well as general managers, and identified objectives to facilitate further improvement.

Originality/value

The paper reveals how HR can strengthen its business partner role by effectively using instruments such as benchmarks and KPIs.

Details

Strategic HR Review, vol. 8 no. 5
Type: Research Article
ISSN: 1475-4398

Keywords

Article
Publication date: 18 June 2020

Zulkarnain Yusuf, Anuar Nawawi and Ahmad Saiful Azlin Puteh Salin

The purpose of this paper is as follows: first, to analyze the opinion of the civil servant or payroll personnel towards the payroll system that currently used by the government…

1569

Abstract

Purpose

The purpose of this paper is as follows: first, to analyze the opinion of the civil servant or payroll personnel towards the payroll system that currently used by the government. Second, to investigate the control measures currently exist in the payroll system and third, to examine any loopholes that may create opportunities for fraud to occur in that payroll system.

Design/methodology/approach

This study involves a survey of questionnaires to the department’s personnel that act as respondents. One government department has been selected as a case study in this research. This study was focussing on the payroll administration unit that responsible for all personnel payroll operation and administration.

Findings

The study concludes that payroll system has equipped with the security and control characteristic. However, there is still a risk of fraud due to some internal control weaknesses in the system. Thus, the awareness about the control and security of the system should be given priority so that the staffs will understand and aware about it.

Research limitations/implications

The study provides some evidence to indicate a weak and ineffective control measure in the payroll system that may lead to the fraud. Thus, by detail examination of the problems, the prevention and corrective action can be done in combating fraud. However, this study suffered from the small number of samples and limited access to the relevant documents due to confidentiality of the data.

Practical implications

This study reveals that there are a few key internal control points that can be enhanced to facilitate better protection of payroll expenses in combating fraud in the government department. These include clear segregation of duties, stricter approval process and highly protected personnel information. In addition, adoption of whistleblowing channel, established internal audit function and severe punishment to the wrongdoers also can be implemented.

Originality/value

This study is original as it examines fraud and malpractices issues that specific for payroll department in the government department that rare in literature.

Details

Journal of Financial Crime, vol. 30 no. 2
Type: Research Article
ISSN: 1359-0790

Keywords

Article
Publication date: 11 January 2022

Min Zhao and Kamran Rabiei

The present study is descriptive research in terms of purpose, descriptive analysis in terms of nature and cross-sectional research in terms of time. The study’s statistical…

1044

Abstract

Purpose

The present study is descriptive research in terms of purpose, descriptive analysis in terms of nature and cross-sectional research in terms of time. The study’s statistical population includes all employees and managers of the China City Organization selected as sample members using random sampling method and Krejcie table of 242 people. The questionnaire was modified and revised based on the goals, tasks and mission of the target organization to collect information. In data analysis, due to the normality of data distribution, the structural equation modeling method is used to evaluate the causal model, reliability and validity of the measurement model. Evaluation and validation of the model are done through the structural equation model. Questionnaire-based model and data are analyzed using Smart PLS 3.0. The main purpose of this study is to assess the feasibility of implementing the human resource payroll management system based on cloud computing technology.

Design/methodology/approach

New technologies require innovative approaches for creating valuable opportunities in an organization to integrate the physical flows of goods and services and financial information. Today, cloud computing is an emerging mechanism for high-level computing as a storage system. It is used to connect to network hosts, infrastructure and applications and provide reliable services. Due to advances in this field, cloud computing is used to perform operations related to human resources. The role, importance and application of cloud computing in human resource management, such as reducing the cost of hardware and information software in hiring, job planning, employee selection, employee socialization, payroll, employee performance appraisal, rewards, etc., is raised. This way, human resource management teams can easily view resumes, sort candidates and observe and analyze their performance. Cloud computing is effective in implementing human resource payroll management systems. Therefore, the primary purpose of this study is to assess the feasibility of implementing the human resource payroll management system based on cloud computing technology.

Findings

Testing the research hypotheses shows that the dimension desirability of ability and acceptance is provided in dimensions related to the minimum conditions required to implement cloud computing technology in the organization. For this reason, the feasibility of implementing the systems based on cloud computing in companies must be considered.

Research limitations/implications

This study also has some limitations that need to be considered in evaluating the results. The study is limited to one region. It cannot be assured that the factors examined in other areas are effective. The research design for this study is a cross-sectional study. It represents the static relationship between the variables. Since cross-sectional data from variable relationships are taken at a single point in time, they are collected in other periods. As a proposal, future researchers intend to investigate the impact of Enterprise Resource Planning (ERP) systems based on cloud computing.

Practical implications

The research also includes companies, departments and individuals associated with systems based on cloud computing.

Originality/value

In this paper, the feasibility of implementing the human resource payroll management system based on cloud computing is pointed out, and the approach to resolve the problem is applied to a practical example. The presented model in this article provides a complete framework to investigate the feasibility of implementing the human resource payroll management system based on cloud computing.

Details

Kybernetes, vol. 52 no. 4
Type: Research Article
ISSN: 0368-492X

Keywords

Article
Publication date: 1 August 2005

Michael Dickmann and Shaun Tyson

There are continuing pressures to improve administrative efficiency in human resource management (HRM). Following the professional and academic literature, proposes “payroll” as…

6089

Abstract

Purpose

There are continuing pressures to improve administrative efficiency in human resource management (HRM). Following the professional and academic literature, proposes “payroll” as an ideal candidate for outsourcing in order to drive costs down.

Design/methodology/approach

The research uses a transaction‐cost‐economics perspective to identify efficiency implications of varying governance decisions. Ten distinct payroll activities that account for a generic payroll workflow are identified. Then the costs of carrying out these distinct payroll processes, either market‐ or hierarchy‐based, are analysed in 20 case studies of UK‐based organisations.

Findings

While key payroll activities were more costly when outsourced, there were efficiency gains in supplementary activities and lesser investment in IT software and maintenance.

Originality/value

These insights are important for cost‐based make‐or‐buy decisions. Influence factors on governance decisions, however, went beyond considerations of transaction costs, quality and risks to include historical, political and individual rationales. They are depicted in a framework of outsourcing motivations.

Details

Personnel Review, vol. 34 no. 4
Type: Research Article
ISSN: 0048-3486

Keywords

Article
Publication date: 11 January 2018

Joel Maxcy and Pauline Milwood

The purpose of this paper is to focus an empirical investigation on the financial ramifications of regulatory policies on American professional team sport leagues, while at once…

Abstract

Purpose

The purpose of this paper is to focus an empirical investigation on the financial ramifications of regulatory policies on American professional team sport leagues, while at once including the inseparable effects on the outcomes of contests. The authors conduct a comparative analysis of the impact of alternative regulatory mechanisms adopted by American professional team sport leagues, and their implications for the league performance.

Design/methodology/approach

The paper conducts a comparative analysis of ten years of financial and contest data from Major League Baseball (MLB) and National Hockey League (NHL). Using relative measures of payroll and profits for the two leagues, the authors test hypotheses on the impact of the market-based payroll taxes of the MLB with the strict payroll limits imposed by the NHL and their relationship to both financial and contest outcomes of the two leagues.

Findings

The comparison of MLB and NHL shows that market-based tax incentives are more consistent with the league financial objectives than strict, enforced mandates, suggesting that comparatively higher profits are associated with the MLB’s approach when compared to the strict bounds imposed by the NHL. Conversely, the comparison of player costs in the NHL and MLB reveal no distinguishable features based on the alternative regulatory methods.

Originality/value

This paper provides an initial, valuable assessment of different regulatory mechanisms on the on- and off-field (-ice) performance of MLB and NHL. Given that MLB has adopted market-based tax incentives to regulate payroll (the competitive balance tax), and the NHL has imposed strict payroll limits (hard salary cap), the authors at once consider MLB’s innovative revenue-sharing system alongside the NHL’s more conventional and restrained method of revenue redistribution, and their implications for performance.

Details

Sport, Business and Management: An International Journal, vol. 8 no. 1
Type: Research Article
ISSN: 2042-678X

Keywords

Open Access
Article
Publication date: 23 August 2024

Yeongjoon Yoon and Sukanya Sengupta

The current research investigates the gender difference in the attitudes of current employees and job seekers (or “future” employees) to payroll cost reduction methods (downsizing…

Abstract

Purpose

The current research investigates the gender difference in the attitudes of current employees and job seekers (or “future” employees) to payroll cost reduction methods (downsizing vs cutting pay).

Design/methodology/approach

Two studies were conducted. In Study 1, we analyzed a secondary dataset (survey data) of 2,139 employees in Ireland. In Study 2, we conducted an online experiment on 384 people in the US.

Findings

Study 1 reveals that, for males, downsizing survivors' commitment and job satisfaction levels are higher than those of employees whose pay is cut. In contrast, there were no differences in the commitment and job satisfaction levels between survivors of downsizing and pay-reduced employees for females. The analysis in Study 2 indicates that females are more attracted to organizations that utilize pay cuts over downsizing to overcome financial difficulties. In contrast, males demonstrated no differences in job-seeker attraction outcomes to organizations that chose either of these two payroll cost reduction methods. Thus, the results of the two studies indicate that females, compared to males, form less negative (or more favorable) attitudes toward pay cuts over downsizing.

Practical implications

The findings urge organizations to consider gender differences and develop relevant mitigation plans when one method must be chosen to reduce payroll costs.

Originality/value

The outcomes of this research indicate that the selection of a payroll cost reduction method may lead to a disparate impact on gender composition in an organization.

Details

European Journal of Management Studies, vol. 29 no. 2
Type: Research Article
ISSN: 2183-4172

Keywords

Article
Publication date: 28 October 2021

Yeongjoon Yoon

Studies comparing the consequences of payroll cost reduction methods (i.e. cutting pay and downsizing) have been limited, with no studies comparing these methods' impact on…

Abstract

Purpose

Studies comparing the consequences of payroll cost reduction methods (i.e. cutting pay and downsizing) have been limited, with no studies comparing these methods' impact on job-seeker attraction. The current research tries to close this gap by comparing the effects of cutting pay and downsizing on job-seeker attraction outcomes.

Design/methodology/approach

Two studies are conducted. The first study compares the effects of the two payroll cost reduction methods (i.e. cutting pay vs downsizing) on job-seeker attraction through a within-subject design experiment of people in the United States. The second study analyzes secondary data in South Korea to compare the two methods' effects on the number of job applicants applying for job openings.

Findings

The results demonstrate that organizations with a history of pay cuts yield more favorable job-seeker attraction outcomes than organizations with a history of downsizing.

Practical implications

Although firms that choose to downsize may better maintain the morale of surviving employees, the decision of downsizing can have long-term costs, such as having a worse capability to attract job-applicants than firms that choose to cut pay and share the pain as a group.

Originality/value

The research provides an insight into which payroll cost reduction method yields better outcomes in terms of job-seeker attraction. The research responds to the call in the payroll cost reduction method literature of identifying a feasible alternative to downsizing in terms of various outcomes other than the morale of current (or remaining) employees.

Details

Employee Relations: The International Journal, vol. 44 no. 2
Type: Research Article
ISSN: 0142-5455

Keywords

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