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This paper aims to propose and explain a procedure for developing practical wisdom in novice managers.

A heuristic model of practical management wisdom which articulates and displays its dynamic nature was constructed from the literature. The model was then applied to two recently published narrative accounts of effective management, and to an empirical case study that was conducted by the author, to test the heuristic value of the model for novice managers.

The literature review revealed that practical wisdom relies on a dynamic interaction between perception, experience, character, and an insightful vision of what is proximately and ultimately good for people, organizations, and business. The applications of the model demonstrated its capacity to illuminate the thinking and actions of senior managers for novices.

Further empirical evaluation of the model is required to confirm its heuristic value.

The model and the applications reported in this paper should be of use to academics and human resources practitioners interested in the professional development of managers within classroom settings and organizational settings.

The heuristic model is an advance in that it brings together and integrates a wide range of views about the factors that constitute and enable the operation of practical management wisdom. The applications commence the task of enriching the abstract model with illustrative examples, and provide a practical means of assisting novice managers to understand what has often been considered ineffable and inaccessible.

The institution of food and cookery exhibitions and the dissemination of practical knowledge with respect to cookery by means of lectures and demonstrations are excellent things in their way. But while it is important that better and more scientific attention should be generally given to the preparation of food for the table, it must be admitted to be at least equally important to insure that the food before it comes into the hands of the expert cook shall be free from adulteration, and as far as possible from impurity,—that it should be, in fact, of the quality expected. Protection up to a certain point and in certain directions is afforded to the consumer by penal enactments, and hitherto the general public have been disposed to believe that those enactments are in their nature and in their application such as to guarantee a fairly general supply of articles of tolerable quality. The adulteration laws, however, while absolutely necessary for the purpose of holding many forms of fraud in check, and particularly for keeping them within certain bounds, cannot afford any guarantees of superior, or even of good, quality. Except in rare instances, even those who control the supply of articles of food to large public and private establishments fail to take steps to assure themselves that the nature and quality of the goods supplied to them are what they are represented to be. The sophisticator and adulterator are always with us. The temptations to undersell and to misrepresent seem to be so strong that firms and individuals from whom far better things might reasonably be expected fall away from the right path with deplorable facility, and seek to save themselves, should they by chance be brought to book, by forms of quibbling and wriggling which are in themselves sufficient to show the moral rottenness which can be brought about by an insatiable lust for gain. There is, unfortunately, cheating to be met with at every turn, and it behoves at least those who control the purchase and the cooking of food on the large scale to do what they can to insure the supply to them of articles which have not been tampered with, and which are in all respects of proper quality, both by insisting on being furnished with sufficiently authoritative guarantees by the vendors, and by themselves causing the application of reasonably frequent scientific checks upon the quality of the goods.

Global virtual teams (GVTs) – composed of members in two or more countries who work together primarily using information and communication technologies – are increasingly prevalent in organizations today. There has been a burgeoning of research on this relatively new organizational unit, spanning various academic disciplines. In this chapter, we review and discuss the major developments in this area of research. Based on our review, we identify areas in need of future research, suggest research directions that have the potential to enhance theory development, and provide practical guidelines on managing and working in GVTs.

Microfoundations of institutions are central to constructing place – the interplay of location, meaning, and material form. Since only a few institutional studies bring materiality to the fore to examine the processes of place-making, how material forms interact with people to institutionalize or de-institutionalize the meaning of place remains a black box. Through an inductive and historical study of Boston’s North End neighborhood, the authors show how material practices shaped place-making and institutionalized, or de-institutionalized, the meaning of the North End. When material practices symbolically encoded meanings of diverse audiences into the church, it created resonance and enabled the building’s meanings to withstand environmental change and become institutionalized as part of the North End’s meaning as a place. In contrast, when the material practices restricted meaning to a specific audience, it limited resonance when the environment changed, was more likely to be demolished and, thus, erased rather than institutionalized into the meaning of the North End as a place.

This paper aims to contribute to research on the interrelations between urban tourism, travelling and landscapes. It shows how young visitors to the tourism-reliant city of Arusha, northern Tanzania, experience and interpret discomfiting encounters with street sellers by drawing on stereotypes circulating in guidebooks, online forums and in the tourism industry. In turn, such re-interpreted encounters are increasingly seen as problematic for the city’s development of urban tourism.

The author draws on extensive ethnographic fieldwork with tourist-product street sellers in Arusha and Moshi, Tanzania in 2015–2017. With detail-oriented focus on social interaction and communication, the author has used participant observation and interviews to understand the perspectives and actions involved. Complementing this, the author draws on interviews with tour companies and local authorities to connect everyday occurrences with broader political, economic and urban transformations.

This paper explores the interrelation between changing urban landscapes, gentrification and burgeoning urban tourism by highlighting not only how streets are created and sought to be re-created but how also re-interpreted stories and stereotypes fundamentally influence how it is understood by local authorities. As the consumption of place, shopping and foreigners’ experiences take centre stage in Arusha’s urban development project, practices and people that are re-interpreted as causes of discomfort, become objects of ordering and discipline.

This paper emphasizes that the social encounters beyond dichotomies of host–guest relationships are a fruitful and important means of investigating how “encounters” connect space to power, the street to urban planning and mundane on-the-street interactions to processes of transformation and gentrification. This paper presents a reading of “landscapes” not as a text, but as a series of encounters that catch our attention when and where they break our norms, or the norms of others.

The purpose of this paper is to enhance the understanding of how identification process is associated with development of organizational commitment.

A mixed-method approach incorporating surveys and interviews was employed. Data were obtained from a manufacturing organization in Australia. A clustering method was employed to identify commitment profiles. Respondents belonging to the clusters representing commitment profiles associated with desirable organizational outcomes were identified for the qualitative stage of the research.

The results showed that both organizational identity and professional/occupational identity are positively linked to the development of organizational commitment. An in-depth analysis of the qualitative data demonstrated that engagement of personal/individual level of self in identification process enhances the development of organizational commitment.

The findings suggest that human resource managers can build an effective identification process by strengthening feelings of organizational identity and creating a positive organizational image.

To the best of the author’s knowledge, this study is the first to employ a mixed-method approach to explore the relationship between organizational commitment and identification process. A mixed-method approach, on the one hand, enabled us to build on the existing objectivist commitment literature and explore commitment profiles, and on the other hand, it allowed us to provide a more complete and contextual portrayal of organizational commitment and identification process through qualitative interpretive strategies.

This paper aims to report on a structured attempt to develop new directions for research into telecare. Current research evidence suggests that telecare in the UK is not optimally cost-effective and does not deliver better outcomes than more traditional forms of care and support. To address this problem, an analysis of expert opinion about future directions for research is provided.

Two electronic surveys of UK based academic experts were conducted. Participants were drawn from a range of professional disciplines, including medicine, social care, occupational therapy and social policy and identified were by their contribution in this, or allied fields. The first survey included nine questions intended to identify at least one new research question that could form the basis of a funding proposal to the Nuffield Foundation, which provided “seedcorn” funding to support this work. Ten themes were identified following thematic analysis. The second survey asked participants to prioritise three of these themes.

Key themes emerging as priority areas for future research were as follows: the role of assessment in ensuring technology deployment meets the needs of service users; ethical implications of technology and how these might be addressed in the future; and the use of end user co-production/co-creation approaches in the development of new assistive technologies and digital enabled care.

The findings are based on academic expert opinion; perspectives of practitioners, service users and family members are unrepresented.

The findings of this study could contribute to development of new directions for telecare research, and future strategic funding decisions in this rapidly changing field.

Evidence for sub-optimal outcomes for telecare requires new thinking. The authors are not aware of any other study that offers an analysis of expert opinion of fruitful areas for new research into telecare.

Today, education shows an urgent need for transformation to better respond to the complex and interdependent nature of current learning and social challenges we are facing. This chapter is based on the evidence of schools and district initiatives that claim for systemic change with a strong focus on wider interconnection and collaboration between learners, professionals and organizations.

Networks for Change is a programme launched in 2017 by the Barcelona Education Consortium that intends to create professional networks of schools in the city. The programme seeks a deep change in the whole system: to influence how teachers learn from one another to lead a collective transformation of schools, moving towards inclusive, significant and profound learning of all students. To achieve this, the programme articulates 25 territorial networks of schools, spread over the 10 districts in the city of Barcelona, grouping a total of 283 schools (ages 3–18), 1,700 leadership teams and 10,000 teachers. The network sessions are facilitated by one district leader, existing a team of 13 facilitators in the programme. Each school assigns an internal and volunteering leadership team that is responsible to assist to the network meetings, so as to empower internal change processes in schools.

The present study evaluates the impact of the programme on the development of territorial networks, as well as on the changes emerged in school communities. The instruments used combine a quantitative and qualitative approach including a questionnaire for teams of leaders involved in the programme, a questionnaire for teachers from schools and a focus group with programme facilitators of the 25 networks.

The main results show that the Networks for Change programme is already becoming a response to the widely contrasted need to weave sustainable relationships between teachers from different schools in the system at the same time that it is strengthening the collaborative capacities of educational actors in the city’s neighbourhoods and territories. Likewise, and to take a step further in the development of the programme, it is suggested emphasizing the increase of transversality in the networks as cross-sector collaboration, distributing the leadership of the programme through its actors and establishing direct ways for the impact to schools and their transformation. Right now, the network mainly fulfils a function of generating learning among its participants, although the desired horizon is to extend this learning to the entire ecosystem and at the same time generate systemic change in the neighbourhoods in order to enhance and document real impact on learners.