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This paper compares the technical support-related experiences with the expectations of librarians using open source Integrated Library Systems (ILS).

A combination of surveys and triangulating interviews was conducted to obtain the results presented.

The results of this study indicate that there are many channels of technical support available to librarians who use open source ILS. Also, these channels of technical support perform at acceptable levels according to the expectations of librarians using open source software.

The results presented in this study are self-reported expectations and experiences of librarians and not observed experiences.

The results from this study will provide an insight to librarians contemplating adoption or migration to open source ILS. The results presented here will be useful in decision-making as well as developing a strategy for technical support based on the presented options.

The interest in open source ILS has been observed and studied in the last decade, but the technical support of open source systems, which is a critical component of the adoption process, has not received much attention. This paper focuses specifically on the technical support for open source ILS and provides insight into the experiences of librarians.

As libraries face budget cuts, open source integrated library systems are an attractive alternative to proprietary choices. Even though open source software is free to acquire, administrators must consider factors other than initial purchase price. This study aims to provide direction and context for libraries considering migration to an open source integrated library system.

The comparison is qualitative and uses case studies, license agreements and copyright law, and user manuals and brochures. These comparisons divide into four areas: functions, adoption and technical support, usability, and economics.

Major functions that libraries need in an integrated library system are available for open source software. There are no significant differences in usability between open source and proprietary integrated library systems. Internal IT provides a significant role in open source adoption. The relatively new type of open source software licensing may cause confusion for libraries and software developers.

This study considers initial migrations to open source integrated library systems as a key component in overall software adoption. The study qualitatively examines the migration process comparing extant case studies. In addition, the examination of licensing agreements and copyright as well as a comparative review of essential functions are provided.

The purpose of this paper is to investigate the level of awareness and use of open source integrated library system (ILS) by the library and information science (LIS) professionals in India. Further, it examines whether qualification, experience of using open source ILS and participation in open source community/mailing list by the LIS professionals affect their level of awareness and use of different open source ILSs.

An online survey was conducted to assess the level of awareness and use of open source ILS by LIS professionals of India. In total, 408 responses were collected from LIS professionals in India, and the collected data were analysed using descriptive statistics and Pearson’s Chi-Square.

The findings of the study reveal that the level of awareness and use of open source ILS, namely, Koha (Mean = 2.69, SD = 0.944) and NewGenLib (Mean = 2.19, SD = 0.703) are high among the LIS professionals in India. Koha is the most favoured open source ILS. The results reveal that educational background, experience of using open source software (OSS) and participation in open source community/mailing list affect their level of awareness and use of open source ILS.

The paper will help decision makers to adopt and use popular open source ILS in their libraries.

This paper is the first of its kind that explores the level of awareness and use of open source ILS by LIS professionals in India in a broad manner.

The purpose of this paper is to study the adoption and use of open source software (OSS) in the libraries of Institutions of National Importance (INIs) in India vis-à-vis their economic impact on adopting libraries. Besides, it aims to study the business model of OSS.

The paper analyses the adoption and use of OSS in the libraries of INIs, India, and their economic impact on the adopting libraries. An online survey was administrated to library professionals of INIs to know the adoption and use of OSS in their libraries and its acceptability. Descriptive statistics and Pearson’s chi-square are used in this study.

The findings of the study reveal that the libraries of INIs adopt and use OSS in integrated library system (ILS) (18.4 per cent), digital repository (95.2 per cent) and library website (65.5 per cent). Koha, DSpace, Drupal and Joomla! are the most favoured OSS among the libraries of INIs. The results reveal that favouring of OSS and having a policy on OSS by the libraries have a positive and significant relationship with their adoption and use of OSS in the libraries. The results of the study show that university libraries of India could save an estimated Rs 417m by adopting open source ILS such as Koha, Evergreen, NewGenLib and ABCD.

The paper will help decision makers to adopt and use open source ILS in their libraries.

This paper is the first of its kind that explores the economic impact of OSS on the adopting libraries and also explicitly discusses the business model of open source library software.

The paper aims to explore the circumstances and processes involved in implementing and migrating from a proprietary integrated library system (ILS) (Follett’s Destiny) to an open-source ILS (Koha) for a special focus institution.

In 2012, the campus libraries of God’s Bible College (GBC) migrated to Koha. After locally hosting and supporting Koha for three years, GBC contracted a vendor (ByWater Solutions) to provide hosting and support, beginning in the fall of 2015.

The paper offers experiences and practical recommendations in migration and implementation. The paper will demonstrate that libraries, including special-focus institutions, can migrate efficiently and without vendor support. Additionally, the paper examines some of the reasons why libraries might consider vendor hosting and support.

The paper gives libraries a framework, illustrated with a special-focus institution case study, for selecting and migrating from a proprietary ILS to an open-source ILS. Such information will be of assistance in clarifying the process of migration and implementation for institutions seeking to move from a proprietary system, especially Destiny, to an open-source ILS.

The paper covers the steps taken to successfully migrate the database and offers a series of best practices for the adoption and migration process of an open-source ILS, providing librarians and other key stakeholders both theoretical and practical information in the selection and implementation of an open-source ILS.

Despite its fast growth and penetration in all sectors, it has been noted that open source software (OSS) is yet to find its optimal place in libraries, particularly libraries in the developing countries. Lack of documented information on the experiences and use of open source integrated library system (ILS) is a major drawback, and so the need for this study. The proposed study aims to help to investigate and test usability and cost effectiveness of a typical OSS for ILS. It will involve deploying the software from installation, configuration to creating customized user interfaces and structures that are specific to the requirements of the library's parent organization. The cost and performance of the OSS will then be compared with that of a typical commercial based software with the same functionalities.

A preliminary study has been conducted to collect data from libraries in the country through distribution of questionnaires to provide data for accurate analysis that will form the basis for recommendations. The target group includes library and IT personnel in the various institutions and the end-users within sample group. A case study is proposed to help establish OSS effectiveness in libraries. To test a typical OSS, parameters are to be drawn from two models – open source maturity model and business readiness rating.

A casual observation of the Kenyan situation reveals that the majority of academic, public and research libraries depend on commercial, free or locally developed systems. This scenario may be attributed to lack of knowledge (or interest) in OSS alternatives and lack of sufficient technical expertise to support them. While there are quite a number of libraries and librarians worldwide that have shown a great interest in OSS, few library administrators have actually implemented OSS. Could this be due to fear of taking on the risks that may come with reliance on open source library automation systems? Is the low uptake due to lack of sufficient technical expertise in the libraries? The research outcomes will help formulate a model and guidelines to be used by systems librarians considering the use of OSS for library processes. Factors to be considered when deciding on OSS will be outlined.

This paper is of importance to library personnel in Kenya as it establishes the effectiveness of OSS, with the aim of empowering the library staff who have for a long time relied on their IT departments and vendors for systems installation and implementation.

The study will result in a comprehensive evaluation of the economic and functional advantages of OSS as an alternative for the library in Kenya. Librarians involved in selection of software for their libraries will find this helpful when deciding on the type of software to select for their libraries. It will help to enlighten library professional about the value of OSS and how they can participate in the development of their own systems, instead of always relying on vendors.

The purpose of this study is to present an overview of the two open source (OS) integrated library systems (ILS) – Koha and ABCD (ISIS family), to compare their “next‐generation library catalog” functionalities, and to give comparison of other important features available through ILS modules.

Two open source ILSs, Koha and ABCD, were compared in‐depth according to their functionalities and characteristics. A checklist was created for each module: acquisition, cataloging, serials, patron management and circulation, reports and statistics, and administration. For an online catalog module, a separate checklist with “new generation catalog” characteristics was created. The authors also defined an additional set of criteria which could influence the decision process and selection of appropriate ILS like funding, metadata schema, preferred ILS functionalities, provided support, and the role of the IT department, and computer and network infrastructure in the library.

Evaluation of ILSs reveals that Koha has more functionalities than ABCD, especially those connected with the “next generation library catalog”. If a library is using UNIMARC or MARC21 format for bibliographic description and has a good IT support, Koha is an open source ILS with a wide community which has to be considered for implementation. ABCD has great metasearch possibilities and is worth considering by libraries using other or no metadata schemas or without IT support.

The research was limited to two research libraries and their praxis and experiences. Further analysis can include other open source ILSs.

This study can help libraries preparing to migrate to open source ILS to choose an appropriate one.

This is the first comprehensive study conducted on Koha and ABCD comparing all modules in detail.

Universiti Sains Malaysia (USM) uses different detection technologies and integrated library systems (ILS) at its four libraries located at different sites. Hence, ubiquitous data management system is required in the four libraries to enable real-time data sharing and tracking among the libraries. The paper aims to discuss these issues.

Proof of concept is used to verify the performance of integration between different detection technologies including barcode, high frequency (HF) and ultra high frequency (UHF) radio frequency identification (RFID) as well as Integrated Library Management Utility (ILMU) and Koha ILSs. Five pilot tests are performed to investigate the speed of the borrowing and returning transactions, the efficiency of security gate to detect non-borrowed items, and the reliability of the ubiquitous data management system.

The HF RFID technology and the proprietary library system have been used in many libraries. The current study proves that the integration of the UHF RFID technology and the Koha open-source ILS, which is named as Total Open-Source Library Automation Solution, can be a novel solution and can serve as a guide for other libraries.

In the current phase of library data management system, it is common to integrate various technologies in improving the efficiency of the library system. But, the combination of Koha with UHF RFID into a single ILS for intra-library automation system has not been proven. This shows the importance of the proposed proven proof of concept that proves such integration is suitable to be implemented at USM libraries and other libraries.

This literature review goes ten years back to see what has been and is going on in the open source world. Effort has been made to be as comprehensive as possible, but the review has been limited again to internet sources and what can be garnered from the internet cybersphere.

What is Open Source? This issue has been treated by scholars interested in the topic. Different types of open source have been discussed and comparisons between open source integrated library systems done.

Open source software is a software source code that is available free of cost on the internet. Once downloaded, the software can be enhanced and customized.

The software is managed through a licensing process that protects the rights of the creators and collaborators (Jaffe and Careaga, 2007, p. 2).

The purpose of this paper is to explain how the author carried out the implementation of the Koha open-source integrated library system (ILS) at the Independent University Bangladesh (IUB) Library, stated how much easy it is to implement Koha in a library and encouraged library professionals to implement Koha in their libraries.

The paper describes the author’s practical experiences regarding implementation of the Koha open-source ILS.

Koha has those functionalities which can fulfill the library automation need of the IUB Library. That is why Koha is selected. Other librarians can easily implement Koha in their libraries.

This paper will help librarians to implement Koha in a practical way to their libraries. The author implemented Koha at the IUB Library within three months, and the author used migrated data from Computerized Documentation System/Integrated Set of Information System to MARC-21 for books and made new MARC-21 records for movies.

The author is the youngest library professional who implemented Koha at a private university library in Bangladesh. This will influence librarians to learn Koha and implement it in their libraries.