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The purpose of this paper is to provide an overview, including methodology and preliminary findings, of a current and ongoing doctoral research study of the impact of national library associations. The study uses the impact assessment framework provided by ISO16439:2014 Methods and procedures for assessing the impact of libraries.

If the professional associations supporting the profession are to become sustainable we need to understand the difference they make to the individual members of the profession, to the employers of those individuals and to the profession of librarianship. This study applies the framework provided by ISO 16439:2014 to the national library association environment to explore and gather evidence of impact. To align with the ISO model, impact is differentiated into impact on individuals; social impact – institution (library or employing organization); and social impact – community (the profession). Preliminary findings show evidence of impact in all categories.

Data were gathered through semi-structured interviews that were conducted with members of national library associations in Australia, New Zealand, the UK and the USA during the third quarter of 2013.

This study contributes to research methodologies by testing the use of a qualitative assessment tool in a way that could be transferable to other associations both within and external to the library environment and to enable it to be adapted more broadly for other purposes within the library and information environment.

Although there is great potential for diversity, library and information science (LIS) is a relatively homogenous profession. Increasing the presence of librarians of color may help to improve diversity within LIS. However, recruiting ethnic minorities into LIS has proven to be difficult despite various initiative including scholarships, fellowships, and locally focused programs. The central questions explored in this research can be divided into two parts: (1) Why do ethnic minorities choose librarianship as a profession? (2) What would motivate members of minority groups to join a profession in which they cannot see themselves?

The research was conducted through semi-structured, qualitative interviews of 32 ethnic minority students from one of four ethnic minority groups (African American, Asian American, Hispanic/Latino, and Native American) currently enrolled in an LIS graduate program. Eleven themes emerged from the data: libraries, librarians, library work experience, LIS graduate program, career plans and goals, education and family, support, mentors, ethnicity and community, acculturation, and views of diversity.

The findings seem to support many assumptions regarding expectations and career goals. The findings related to libraries, librarians, mentors, and support illustrate that many recruitment initiatives are starting in the right place. However, the most noteworthy findings were those that centered on identity, acculturation, and diversity because they dealt with issues that are not often considered or discussed by many in the profession outside of ethnic minority organizations.

Considering the shortage of minority representation in the library profession, this paper aims to examine minority students' awareness of librarianship and investigates the impact of marketing academic librarianship to students at the campus' cultural centers as a recruitment method.

The paper analyses previous studies and provides results from a survey distributed to minority students at two of the cultural centers and at the Summer Research Opportunities Program, a program that prepares minority students for graduate studies.

Results indicate a connection between presentations to students about academic librarianship and their interest in pursuing the profession. Findings highlight students' lack of awareness of librarian job responsibilities and the findings also highlight students' preferred methods for continued mentorship and support.

More qualitative research would prove valuable to gain in‐depth feedback from students about their understanding of the library profession and what factors are most and least likely to attract them to the profession. A second paper is planned to investigate the number of students who pursued a library degree that attended one of these sessions.

The paper highlights a simple, affordable and replicable alternative to time‐intensive and heavily subsidized recruitment programs.

As the population becomes more diverse and patron needs change, the library profession, which is predominantly white, will need to diversify to reflect patrons' increasingly diverse needs.

Many large‐scale recruitment initiatives recruit minority students to academic librarianship. This paper describes a small‐scale and effective approach to minority student recruitment.

This paper aims to examine the current trends, needs and opportunities of professionalism in librarianship in Nigeria. The broad purpose of the paper was to investigate the level of professionalism in librarianship and to ascertain the current status, trends and opportunities within the profession among academic librarians in Nigeria. Five specific research questions were formulated which are: to examine how librarians value librarianship as a profession, to elicit the efforts made by librarians with regards to professional development, to ascertain methods of acquiring current competencies within the profession, to investigate the role of professional bodies in promoting professionalism and excellence within the library and information science (LIS) profession and to proffer strategies to enhance professionalism and excellence among librarians in Nigeria.

Descriptive survey design was adopted in the study across both quantitative and qualitative research methods. The area of the study was the University of Nigeria, Nsukka, Enugu State and the Nnamdi Azikiwe University Awka Anambra State. Population of the study comprised a total of 63 librarians in the two universities. All librarians were sampled because of the small sample size. The instrument for data collection was oral interview and questionnaire which contained 53 items derived from the research questions and built on a four-point scale of Strongly Agree (SA), Agree, (A) Disagree (D) and Strongly Disagree (SD). The criterion mean was 2.50. Therefore, any calculated mean below 2.50 was adjudged a negative score, while any mean from 2.50 and above was regarded as a positive score.

The study revealed the challenges facing professionalism and excellence within the LIS field as lack of funding for professional development, lack of sponsorship to workshops and conferences, lack of uninterruptible internet facility and a dearth of professional mentors in the South East zone. Other problems gathered from a scheduled interview with some senior professionals in the institutions revealed that most librarians are still facing the challenge of imbibing and utilizing emerging skills in the LIS professions such as digital archiving and data mining skills for their day-to-day activities.

Recommendations arising from the study were proffered such as the creation of staff development programmes by management; collaboration and partnership by libraries within the zone; acquisition of training through workshops and conferences irrespective of sponsorship by the institutions; and teaming of academic librarians to enhance their visibility and publication output. International staff exchanges and opportunities for sabbatical leave, which hitherto was not common in the South East Zone, were recommended. Among other recommendations also were building of consortia with libraries in the country; LIS professional bodies helping to create visibility and prestige of the LIS profession; and, finally, to scale up the image of the profession the marketing of library products through profiling of patrons and furnishing them with required information has not only become necessary but critical.

This chapter argues that despite efforts to increase the diversity of the library and information science profession, little has changed in the last four decades.

This chapter presents historical and current data on diversity within the profession and examples of initiatives to improve diversity in schools of library and information science.

The chapter explores the ways in which the racial climate of the profession has impacted all of these efforts to improve diversity in the field.

Academic and research libraries have made many efforts to diversify their workforces; however, today the profession remains largely homogenous. We recognize that diversification cannot be achieved without creating inclusive and more equitable workspaces and workplaces. This requires rethinking our assumptions and behaviors as individuals and as a profession, questioning entrenched structures that maintain the status quo, and developing practices that keep these critical questions in the forefront as we do the difficult work of redefining our infrastructure in order to create equitable and socially just workplaces. To inspire a different type of dialogue, we offer actionable information and tools – strategies, ideas, and concepts from outside our profession. In this chapter, the authors present strategies used by corporations, industries, organizations, or fields outside of academia that have contributed to substantially diversifying their workforces and discuss how they could be integrated into our own workplaces. While these efforts are imperfect, incomplete, or have mixed results, we focus on strategies that demonstrate outside-the-box thinking for our profession, practices that will require academic and research libraries to rethink their operations, the behaviors and structures that support them, and thus the way library management and leadership are practiced. We are hoping that providing strategies outside our profession, as well as guidance on applying these strategies, will create reflection, dialogue, and innovative ideas for our own institutions.

There has been much discussion in the past two decades about the need for the library profession to change. The prophets of doom and gloom have spoken loudly about the profession's lack of relevance and the consequence of this irrelevance. Many have taken notice – marketing campaigns have been introduced, technologies put in place, measures established, etc. All these activities have made some improvements to services but the reality is that is tinkering at the edges rather than taking the giant steps that are actually needed. By investigating the profession's past this paper aims to provide some insight in how to rebuild relevance of the profession i the digital environment.

The challenge is to find a way in which the core skills and competencies of the profession can be shown to add value to work regardless of the context in which they are demonstrated. These skills and capabilities revolve around content; how it is created, how it used, stored, managed, accessed and utilised in order to contribute to an ever‐increasing global body of knowledge. The wider environments in which people work often fail to recognise the complexities of this cycle, and the contribution that the information professional makes to keeping accessible, relevant information available from the desk top. Big decisions whether they be company acquisitions, research methodologies or clinical trials cannot be made without appropriate content. Why then are the content managers, the information professionals, under threat? Are there new skills and capabilities required by information professionals to build value in the content industry that continues to revolutionise?

Libraries need to implement a structure that will allow them to sell, deliver and communicate value. It is time to position the profession as a central player in the digitised information landscape.

The paper provides a high level view articulating what needs to be done for the Information Professional to take their place in the brave new information rich world.

In this second of two articles, the author examines the implications of demographic and social trends for Library and Information Studies Schools including present and future demand and supply for training. The response of the Schools by way of course changes and recruitment policies is discussed. The market for information professionals will also be affected when there is greater competition for new graduate labour. Ways of tackling the skills shortage could include: tied contracts, providing better prospects for women, increasing staff training and benefit packages, improving the image of the profession, and exploiting alternative sources of labour.

This investigation aims to highlight the need for the information professions globally to value diverse knowledge paradigms in a world where people from diverse cultures and backgrounds interact with information on a daily basis. We provide examples from the Library and Information Science (LIS) profession in New Zealand which has been shaped by socially and culturally inclusive education and practices which take into account diverse ways of knowing and understanding the world and information.

An investigation into socially and culturally inclusive LIS education initiatives worldwide contextualizes a discussion of current LIS curricula in New Zealand and their delivery. The achievements and challenges in LIS education, the library profession, and library service are considered alongside the rich and varied nature of New Zealand society and the provision and accessibility of library services.

LIS education is at the start of this process, and New Zealand education providers promote a range of socially and culturally inclusive practices within their programs resulting in LIS graduates who are equipped to make ongoing contributions to an inclusive society through their professional work. We conclude that these three inseparable components of LIS in New Zealand result in social and cultural inclusion, but can always be further enhanced.

This chapter draws attention to the absence of consideration for non-Western knowledge paradigms in LIS curricula worldwide, and brings together diverse examples, mandating for library services and a library profession that reflect the rich social and cultural makeup of the communities we serve. We conclude that three inseparable components of LIS in New Zealand result in social and cultural inclusion, and there is always opportunity for further enhancement.

The user-centered approach to understanding information use and users has shaped research in library and information science (LIS). In a user-centered environment, catalogers are told to focus on users and adapt standards to meet users’ needs while following standards in order to be efficient in their jobs. This study describes three academic cataloging units as they negotiate both the demands to follow and adapt these standards to meet users’ needs. New institutional theory served as a framework for the study. The results suggest that standards and users are pressures that cataloging units negotiate in their jobs, along with demands for work efficiency and professional legitimacy. While negotiating these pressures, catalogers and cataloging units redefine their work jurisdiction and maintain legitimacy to remain relevant in a complex work environment. Understanding how catalogers negotiate the normative institutional pressures of standards and users leads to an understanding of the complex nature of work in areas that deal with issues of standards and users, shows how an area within a profession maintains legitimacy when the profession no longer values that work, and, finally, shows the limits of the user-centered focus in LIS practice.