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The importance of online public access catalogues (OPACs) has changed in recent years, mainly due to the large number of electronic resources now available. The aim of this study is to learn about and evaluate the use made by researchers of the OPAC of the library network of the Spanish Council for Scientific Research, the largest research institution in Spain.

To this end a questionnaire was drafted with questions pertaining both to the system and to the users themselves. The information gathered was supplemented by data obtained from the transaction logs.

The results have revealed the use made of the OPAC and the characteristics of the searches performed. Users are still confronted by classic problems of information seeking: information overload, errors in subject searching, and the predominant use of the system's simpler options. The results show that the OPAC is broadly used by end‐users not only for obtaining printed material, but also for connecting to the electronic resources subscribed to by the library.

The OPAC should continue to occupy an important position in the library's overall information environment, interacting with other information systems.

The main aim of this paper is to identify whether user demographic characteristics, computer skills, user education, user assistance and user-friendly OPAC (online public access catalog) have an impact on their satisfaction in the context of users in an Indian university setting.

The survey method was utilized and a questionnaire was designed to collect data. The study is based on a sample of the 384 questionnaires from the three universities located in the Union Territory of Chandigarh and Punjab State. To analyze the data collected, SPSS package (version 14.0) was used, and also to produce requisite cross-tabulations. Chi-square testing was performed to determine the association of user satisfaction with the variables covered in the study.

The findings highlighted that overall there was a low degree of satisfaction among the users. With the exception of academic majors, in general, there were no significant differences between satisfaction and user demographic characteristics. Overall satisfaction was significantly higher for those who were possessed with adequate knowledge on OPAC, and had received staff assistance, as well as necessary education on OPAC. The study showed that satisfaction with ease of usage of OPAC was higher. It was also found that users were well-equipped with computers and had attained skills while frequently searching the web, however, it was also revealed that mere possession of computer skills was not sufficient for efficient use of OPAC, resulting in the attainment of a high level of satisfaction.

The paper brings out the fact of how user demographic characteristics, computer skills, user education, user assistance, and user-friendly OPAC, influence user satisfaction in a university educational set up. The findings will be beneficial for increasing user satisfaction levels in order to retain existing OPAC users because OPAC will continue to be a necessary tool for accessing quality academic information available in both print and electronic format.

The purpose of this paper is to investigate the influence of user demographic characteristics on the impact of usage of search engines, particularly Google, with special regard to OPAC in the context of an Indian university setting.

This study is based on a survey where the tool of investigation was a close‐ended questionnaire that was distributed among respondents, was self‐filled and returned. The data, thus collected, were processed on MS‐Excel and subsequently on the SPSS statistical package which was used specifically for the analysis of results and also for producing cross‐tables. The Chi‐square test was applied to determine the comparability or the existence of any relationship between the impact of web searching on OPAC use and demographic characteristics of individual searchers.

The study found significant differences between OPAC usage patterns and demographic characteristics of user categories and age groups. Significant variations were noticed among user age groups for awareness about differences between the inner‐workings of the OPAC and web search engines. A significant relationship was found between male and female users vis‐à‐vis their viewpoint after unsuccessful searches. Certain variations were also observed among academic majors with regard to perceptions of users after failed searches. Interestingly, no significant differences were observed between actions of users after unsuccessful searches and the parameters pertaining to their age groups, categories, academic majors and gender.

This is in all probability one of the first empirical studies to be published on the influence of demographic characteristics of users on the impact of web searching with respect to OPAC use. These characteristics have been observed to definitively impact upon the influence of web searching in some limited activities.

The purpose of the study is to determine the most preferred catalogue format – card catalogue or online public access catalogue (OPAC) for searching library material in Oriental languages, i.e. Urdu, Arabic, Persian, Punjabi, Hindi, Sanskrit, Sindhi and Pashto of the Central Library, University of the Punjab, Lahore. It also explores the users’ searching behaviour for finding the library material in Oriental languages.

A purposive sample of 100 respondents was chosen for this study. The questionnaire contained both close- and open-ended questions. SPSS (version 11.5) was used for quantitative analysis of data. Descriptive and inferential statistics were used for reaching conclusions. The qualitative data analysis software “X-Sight” was used for analysing the qualitative data.

The study highlights the importance of both types of catalogue. Many of the findings of the study related to the card catalogue and OPAC are surprising when compared to their general perceptions. It is important to note that the users perceived the card catalogue as more effective for searching the library material in Oriental languages. However, they also face many problems while using both types of catalogues.

It is the first study of its type in Pakistan that explored the users’ perceptions and behaviour of searching Oriental language material from the card catalogue and OPAC. The findings of the study are valuable for library management, not only at the Central Library of Punjab University but also for other libraries. These findings can help in making both card catalogue and OPAC more effective and user-centred. It will also assist them to improve weaknesses of both types of catalogues.

This study compares the users’ preferences for card catalogue and/or OPAC when searching Oriental language material. There are very few studies available on this subject and most of them are dated.

The purpose of this paper is to investigate the usability features of online public access catalogues (OPACs) in New Zealand academic libraries. It also makes a comparison of how libraries using the same library software are customizing their interfaces to make them useful to their users.

The interface/usability features of 13 academic library OPACs in New Zealand are analyzed using a usability inspection evaluation method. More specifically, the paper uses a modified checklist based on the checklists of Cherry et al. and Ibrahim.

Most OPACs in the paper sample receive high scores in the areas of bibliographic display, text, layout, labels, and user assistance. Many new features that are associated with search engines such as word cloud, faceted navigation, the most popular ranking and related items are however, not found in the surveyed OPACs. OPACs built on the Voyager library systems on average, score higher in most feature categories in the checklist. Features found in the OPACs during the evaluation that are not part of the checklist are noted and recommended for inclusion in future evaluation checklists.

Findings from the research will be of interest to not only researchers and practitioners in the field of library and information science in New Zealand, but also in other countries as the sample in this research include OPACs built on library software such as Voyager or Liberty3 that are used in many other countries.

Even though use studies of card catalogues are quite rare, use of online public access catalogues (OPACs) has been extensively investigated since early 1980s. Yet there are not many attempts to conduct comparative studies highlighting the differences in use of card catalogues and OPACs of the same library and user population. This paper reports an attempt made to study use of the OPAC of ISRO Satellite Centre (ISAC) library and compare the results with the findings of the study of use of card catalogue of the same library conducted 17 years ago. The paper not only brings various aspects of user behaviour about OPAC but also depicts the differences in user behaviour as well as the effects of technological changes from card catalogue (manual system) to OPAC (automated system).

This column marks the first in a series dealing with networked access to online public access catalogs (OPACs). Networked and remote access can take many forms. A local user can access a local OPAC through a local campus network. A local user can access remote OPACs using the local OPAC as a gateway. Remote users can access the local OPAC through external networks such as the Internet.

The study focused on online public access catalog (OPAC) users’ cross-device search behavior. The purpose of this paper is to understand the characteristics of cross-device OPAC searches, and to identify query reformulation (QR) patterns during device transitions.

The transaction log from a university library, spanning six months, was used to conduct the quantitative analysis. The query vocabulary richness, which refers to the average number of unique words each query contains in a search session, can evaluate query diversity, and contribute to the analysis of QR.

The results show that PC-PC transition is the most important pattern of device transition. The time interval of device transition was different to the time interval of transitions in web searches. Short device transitions mainly occurred in daytime, and the number of transitions that occurred in less than one minute was higher than on the web. Searches for Industry and Technology triggered the most device transitions, and the users tended to choose the same search field. In addition, the authors made a detailed analysis of the reasons for same-type device transitions and different-type device transitions. Furthermore, the authors focused on the characteristics of adjacent QR patterns. The authors not only refined the concept of cross-device to include the same-type device transition, but also summarized the characteristics of the cross-device QR patterns, which can be used to predict post-switch queries.

This study extends research into cross-device interaction and cross-device search to the domain of digital library research. The authors also introduced QR perspective on cross-device interaction on OPAC.

This study has the aim of evaluating the compliance of bilingual Arabic scripts web‐based catalogues in the Gulf Cooperative Council (GCC). It also seeks to highlight some of the challenges facing the exchange of bibliographic records and resource sharing among Arabic script online public access catalogues (OPACs).

Ten OPACs in the GCC countries accessible via the internet were surveyed. Modified guidelines of OPAC displays published in the literature were used for evaluating the Arabic script display in the surveyed web‐based OPACs. The study emphasizes the absence of a dominant model for the display of bibliographic data in the surveyed OPACs. There is inconsistency in label wording, access points provided in record default display, hyperlink to bibliographic elements, and data sequence. MARC format is not utilized in over two thirds of the surveyed catalogues, as well as the Z39.50 protocol. The study argues that the web‐based OPAC could play a landmark role in networking the catalogues of the GCC University libraries as a web‐based e‐union catalogue.

OPACs have broadened the capacity of the academic library in recording, indexing, archiving, and organising its growth‐oriented collections. The advent of the internet into the library setting has also provided OPACs with powerful searching and retrieval capabilities at a one‐stop portal. Meanwhile, great efforts are currently being done to design and operate an Arabic version of OPAC to be compatible with agreed‐upon MARC standards. This challenge sparked strong interest in evaluating the compliance of the bilingual (Arabic/English) web‐based OPAC operated particularly by some GCC University libraries.

Provides an evaluation of the compliance of bilingual Arabic scripts web‐based catalogues in the GCC.

This paper aims to analyse features and functions of indigenously developed web‐based catalogues of academic, special and national libraries of Pakistan.

The assessment of 16 OPACs is based on a 91‐item checklist developed with the help of previous studies conducted in other countries.

The paper finds that indigenous web OPACs are at an initial stage of development and only offer basic facilities to their users. They do not offer facilities many OPACs in advanced countries already offer. Their shortcomings include the absence of MARC format and Z39.50 protocol, which are indispensable for shared cataloguing. A very few catalogues can accommodate non‐Roman scripts like Urdu and other local languages.

The comparison of features and functions of web OPACs can be useful to understand the level of OPAC development in Pakistan. It can also be helpful for future improvements in this regard.