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Article
Publication date: 4 July 2008

Roswitha Poll

The purpose of this paper is to provide an overview of the new Technical Report ISO 28118 “Performance measures for national libraries”.

Abstract

Purpose

The purpose of this paper is to provide an overview of the new Technical Report ISO 28118 “Performance measures for national libraries”.

Design/methodology/approach

The paper reports on the mission and main tasks of national libraries as defined by the technical report, and describes some 30 performance indicators including indicators that are specifically relevant to national libraries. The paper also explains the process by which indicators were selected and tested.

Findings

The rationale for the establishment of a new standard is examined and perspectives offered on its envisaged application and further development.

Originality/value

This paper gives an informative preview of the Technical Report which, at the time of writing, is in the process of being published. It serves as a useful introduction to the report for those who may wish to adopt the standard in future, and whilst primarily aimed at national libraries it is potentially relevant for regional libraries with similar tasks and missions.

Details

Performance Measurement and Metrics, vol. 9 no. 2
Type: Research Article
ISSN: 1467-8047

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Article
Publication date: 1 September 2019

Guixia Li and Guiping Jiang

To study the construction and planning of the library service facility system based on public digital culture teaching in international cultural metropolises, the main…

Abstract

To study the construction and planning of the library service facility system based on public digital culture teaching in international cultural metropolises, the main body of resources construction, channels, selection criteria, construction standards, user service policies, service methods and service objects of the National Digital Library of Russia were analyzed. The construction foundation, policy support and digital resource construction of the Chinese and Russian national digital libraries were compared. The results showed that the problem of digital copyright was solved while the library community was constructing digital resources according to the existing rules. Therefore, this method has certain implications for the construction of digital libraries in metropolitan areas in China.

Details

Open House International, vol. 44 no. 3
Type: Research Article
ISSN: 0168-2601

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Article
Publication date: 1 April 1990

I.K. Antwi

The paper briefly reviewed the characteristics and functions of national libraries in general. It then gave an overview of the National Library of Nigeria (NLN) with…

Abstract

The paper briefly reviewed the characteristics and functions of national libraries in general. It then gave an overview of the National Library of Nigeria (NLN) with special reference to the laws that established it and its functions. The survey was narrowly focused on the present state of the Bauchi State Branch of the National Library of Nigeria. It was found that this branch library is not fully equipped and funded to serve as a bibliographical centre and clearing house to the State. It has also not been effective in providing advisory service on library development and organisation to departments and agencies in the State. Finally, several recommendations were made to improve upon the present level of performance of the NLN Bauchi Branch.

Details

Aslib Proceedings, vol. 42 no. 4
Type: Research Article
ISSN: 0001-253X

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Article
Publication date: 1 November 1994

Pentti Vattulainen

Describes the genesis, development and operation of the Finnish NationalRepository Library which was opened in 1989. The characteristics of therepository are: acting on a…

Abstract

Describes the genesis, development and operation of the Finnish National Repository Library which was opened in 1989. The characteristics of the repository are: acting on a national scale, serving all libraries in the country, and active participation and co‐operation in interlending and cataloguing. The original objective of the library was to promote inter‐library co‐operation by arranging a national storage and interlending centre for less‐used library material. Discusses the potential of the repository library for assisting the library system in the new economic situation, where public funding has substantially diminished. The areas where the repository could broaden its functions are legal deposit, co‐operative cataloguing to union databases, and the national collection policy; and assisting subject responsibility libraries in acquisition co‐operation and in national interlending.

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Article
Publication date: 15 November 2011

Hajar Zarei and Zahra Abazari

This research aims at conducting a survey of web‐based services offered by Asian national libraries.

Abstract

Purpose

This research aims at conducting a survey of web‐based services offered by Asian national libraries.

Design/methodology/approach

To do this, 23 accessible and English language web sites of national libraries in Asia were studied. Direct observation and a checklist including six general services were used for data collection and data evaluation, respectively. In order to determine the detailed services provided by national library web sites, five web sites of the greatest and historical national libraries in the world with appropriate geographical distribution were taken into account.

Findings

National Library of Singapore had the first rank in providing its services via a web site for users and was the only national library in Asia that provides more than half of its services (52.29 per cent) via the web site. The national libraries of seven countries: Japan, Malaysia, China, Iran, Israel, Seri Lanka, and Kyrgyzstan provide web‐based services in the range of 25‐50 per cent, respectively in descending order. And the web sites of Asian national libraries (ANLs) were far from ideal and optimal as an online service provider.

Practical implications

Asian National Libraries must use the web facilities for achievement of their target goals and provision of their information services in the best manner. It is also suggested that these libraries should make high use of both traditional library tools like bibliographies and web‐based ones including web forms, chat, videoconferences, and so forth to meet their goals and ideals.

Originality/value

This study provides a unique insight into the situation of provision of web‐based services offered by national libraries in selected Asian countries.

Details

The Electronic Library, vol. 29 no. 6
Type: Research Article
ISSN: 0264-0473

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Article
Publication date: 23 February 2010

Genevieve Clavel‐Merrin

The paper seeks to describe the changes in user expectations for access to material at the Swiss National Library and the different ways it seeks to provide access…

Abstract

Purpose

The paper seeks to describe the changes in user expectations for access to material at the Swiss National Library and the different ways it seeks to provide access information through resource sharing.

Design/methodology/approach

The paper describes briefly the Swiss National Library's background and mandate, its digitisation work and access to these resources.

Findings

The Swiss National Library is developing services, both e‐services and non‐e services, to support the information requirements of its users.

Originality

This is one of the few papers to provide an up‐to‐date account of developments at the Swiss National Library.

Details

Interlending & Document Supply, vol. 38 no. 1
Type: Research Article
ISSN: 0264-1615

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Article
Publication date: 1 June 2000

Elaine Hall

New Zealand is a small nation with experience and challenges in the area of interlending that have relevance for both developed and less developed countries. The National

Abstract

New Zealand is a small nation with experience and challenges in the area of interlending that have relevance for both developed and less developed countries. The National Library of New Zealand operates in a political environment that is committed to ensuring effective control and value for money of public expenditure. Employing both well tested professional strategies and the opportunities opened up by new technologies, the National Library is committed to maximising national access to library resources through facilitating interlibrary lending and document delivery. In mid‐1999 the National Library replaced the automated interlibrary lending module of its national bibliographic utility with a fully standards‐compliant facility. Central to this system is the automated national union catalogue and library directory service maintained by the National Library. The Library also has a history of working in partnership with the library profession to manage a national resource‐sharing cooperative.

Details

Interlending & Document Supply, vol. 28 no. 2
Type: Research Article
ISSN: 0264-1615

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Article
Publication date: 23 February 2010

Margarita Moreno and Anne Xu

This paper aims to describe the role of the National Library of Australia in the Australian interlibrary loan environment, not just in terms of providing access to National

Abstract

Purpose

This paper aims to describe the role of the National Library of Australia in the Australian interlibrary loan environment, not just in terms of providing access to National Library collections through the document supply service, but also in providing infrastructure to support interlibrary loans across Australia.

Design/methodology/approach

The paper describes the various roles the National Library plays in the interlibrary loan/document delivery environment in Australia. It covers the document supply service and the Libraries Australia service, which provides the infrastructure that supports interlibrary loans/document delivery in Australia, and briefly reports on the evaluation of services currently being undertaken.

Findings

Providing access to library collections is complex and constantly changing. Client expectations are increasing, and libraries need to change traditional practices to meet user needs.

Originality/value

The paper covers the services offered by the National Library of Australia in supporting interlibrary loans/document delivery. Very few papers cover this topic.

Details

Interlending & Document Supply, vol. 38 no. 1
Type: Research Article
ISSN: 0264-1615

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Book part
Publication date: 11 August 2014

Darryl Mead and Steve Homer

This is a case study on the implementation of shared services across back-office functions between the National Library of Scotland and the National Galleries of Scotland…

Abstract

This is a case study on the implementation of shared services across back-office functions between the National Library of Scotland and the National Galleries of Scotland in the period 2008 to early 2013. It describes the potential benefits of a Library doing business in a less conventional way, at a time when the public sector is facing challenges of high customer expectations and tight budgets. From 2004 the concept of building shared services in the cultural sector was promoted by the Scottish Government as a means of achieving improved performance and more cost-effective service delivery. The initial four attempts to create shared services in the cultural sector failed. This study looks at the first attempt that succeeded and draws out the factors contributing to that success. Key precursors to progress included finding common ground and developing trust between parties who were initially suspicious of each other, establishing an effective governance framework, obtaining ongoing commitment from senior management, and aligning everyone’s agendas to make them compatible. By 2013 the program had delivered a common Information Systems network, as well as two parallel finance systems sitting on the same server. In March 2013 the HR teams entered a phase of living together for six months to test their integrated operations prior to formally becoming a shared service, treating both the Galleries and the Library as a single client. Building a shared service with another cultural partner has been a useful, though demanding experience. Both organizations are better off for committing to sharing.

Details

Mergers and Alliances: The Operational View and Cases
Type: Book
ISBN: 978-1-78350-054-3

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Article
Publication date: 19 June 2007

Roxanne Missingham

This paper sets out to describe developments in Australian libraries and the national interlibrary loan and document delivery systems, in particular the outcomes of the…

Abstract

Purpose

This paper sets out to describe developments in Australian libraries and the national interlibrary loan and document delivery systems, in particular the outcomes of the Local Interlending and Document Delivery Administration Systems (LIDDAS) project. Australian libraries have had a highly cooperative approach to resource sharing for many years. ILL (Inter Library Loan) has become increasingly automated since the introduction of the online union catalogue in 1981 and the national interlending system in 1989. In 2004 interoperability was introduced, with 2006 developments in directories completing the national connected system.

Design/methodology/approach

Analysis is undertaken of the factors leading to a national approach, use of the automated solution by libraries and trends in use by end users.

Findings

Rapid and easy access to interlibrary lending has increased significantly through automation of local and national systems. While the overall number of loans and copies has not increased, the speed of delivery and efficiency of ILL has increased significantly.

Practical implications

By understanding the environment that led to a coordinated approach to automation by libraries in a variety of sectors, and evaluating the outcomes of the technological developments, this paper gives a basis for considering opportunities for future cooperative arrangements.

Originality/value

LIDDAS has stood the test of time as a highly original approach to providing access to the resources of the nation's libraries. This paper provides a study of the outcomes of the project, the impact of interlibrary lending in Australia and a cooperative approach between university, state, national and public libraries.

Details

Library Hi Tech, vol. 25 no. 2
Type: Research Article
ISSN: 0737-8831

Keywords

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