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The purpose of this paper is to explore how Dutch social workers make sense of the cultural otherness produced by clients with migrant origins and relates this to the various discourses that constitute the legacy of Dutch social work.

The paper relies on a historical discourse analysis based on secondary sources and on a fieldwork study performed in a contemporary organization.

The analysis reveals three different discourses. The first relates to how the association of social work with government policy produces a generalised “otherness” as the practical starting point for the social workers’ interventions, and a specific kind of cultural indifference. The second concerns a discourse around lifestyle interventions influenced by a specific tradition of institutionalised diversity called pillarization. Finally, there is a discourse in which social workers are expressly expected to be “open” to their individual clients’ specific backgrounds which generates scope for a “constructivist” conceptualization of cultural diversity.

The paper offers insights into the discursive construction of social work.

The institutionalisation of neo‐liberalist discourse has significantly changed the way in which the relationship between government and community organisations is described and regulated in Australia. These changes are most clearly articulated in government policy discourse as a move away from “funding” community service organisations to “purchasing” the delivery of community services. This research aims to explore institutionalisation in the community sector: how institutionalisation interplays with increased central control, the impact on practice and the continued relevance of community organisations.

This research applies critical discourse analysis, within the framework of neo‐institutional theory, to examine data from “conversations” with workers in community organisations.

Imposed institutionalisation, seen to threaten flexibility and autonomy, is spurned. However, some evidence of increased internal institutionalisation revealed some potential to strengthen the sector from within.

Due to significant devolution of government services, the extent of welfare provision provided by community organisations is now so great that a crisis in the community sector would result in severe disruption in the delivery of welfare services in Australia. An examination of how the community sector can be resilient and relevant in this new policy environment has important practical implications at the local and international level.

The purpose of this paper is to examine critically both utopian and dystopian discourses of offshoring so that a more considered, nonetheless theoretically informed, view of the global offshore phenomenon can be formed.

Drawing upon some preliminary research on offshoring ventures from the UK to India, and the extant literature, the practice of business process outsourcing (BPO) via offshoring is explored and critiqued.

It is argued that neither dream nor nightmare is the adequate discursive metaphor to capture what we have discerned through our research on offshore outsourcing.

The primary contribution of this paper is that demonstrates that utopian and dystopian discourses fail to adequately explain the practice of offshore BPO and that in cultural, economical, ethical, and political terms, it is much more complex.

The purpose of this paper is to illustrate how the notion of “storying collaboration” can benefit democratic participation, collaboration among different social actors, and local development.

The methodology relies initially on a hermeneutical epistemological view which also incorporates Aristotelian analysis of speech as a deconstructive tool. Initial findings suggest a further shift in approach towards the assumptions made by critical theory. The basic methodological tool is in‐depth interviews. The level of analysis is the individual who participates in collaborative processes.

The paper shows how collaboration is unlikely to be successful in situations where certain key conditions are absent. Ultimately, what may be seen as a conversion process reveals a circular sequence of ideals, acts and outcomes in which stories about the future become realities and realities become new stories.

The findings suggest that the creation of appropriate environments is required in order for individuals to become aware of their wishes and demands and make conscious choices. If the actors involved are aware of the rhetorical components of speech, then they can utilise them to persuade others. The storyteller must take into consideration which kind of assumptions, intentions and orientations respect individual and social notions of legitimacy and, thus, are likely to succeed.

The originality of the paper lies in the use of a bricolage of methodologies in order to shed light on the role of stories in the collaborative process.

The paper aims to explore an affirmative, discursive perspective for its potential to expand the current understanding of processes of institutional transformation.

First the notion of institutional transformation is discussed and the “discursive model of institutionalization” as developed by Phillips et al. is described. Then the concept of “positive textual deviance” is introduced and defined. The discursive model is read to explore possibilities for institutional transformation through instances of positive textual deviance.

The insertion of the concept of positive textual deviance into the discursive model of institutionalization reveals openings for transformation which are captured in propositions that address the agency of texts and their authors in the creation of desired change.

The paper is unique in its synthesis of three distinct theoretical perspectives – institutional, discursive, and affirmative – in the definition and application of positive textual deviance. Its affirmative, constructionist stance goes beyond a critical deconstruction of taken for granted practice by proposing a hopeful, emancipatory approach that enables institutional actors to become agents of change.

The purpose of this paper is to explore the ways in which narratives of collaborations tagged as successful may be constructed around common characterizations of participants, in order to provide insights to the ways in which stories may be constructed as vehicles for the adoption or adaptation of good or promising practices.

Qualitative interview data from three collaborative situations are analysed through a narrative‐centred procedure with a particular focus on micro‐stories.

The paper provides a set of recurring characterizations observed within narratives of successful collaboration and their employment within the stories offered by collaborating partners. It also suggests the relationship that these characterizations might have to the stimulation or retardation of good collaborative practices.

The paper is derived from interviews in the UK context and extrapolation to other contexts seems plausible but should be conducted cautiously and with reflection.

The particular style of narrative analysis conducted in this work has not been employed to the consideration of collaborative accounts and the characterizations derived may have utility as anchoring elements in stories of collaboration, helpful in both the elicitation and interpretation of such accounts.