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This paper reports a study of 286 Nigerians and their perception of the Nigerian Telecommunications Limited (NITEL) customer service. The study became necessary as NITEL, which is a century‐old monopoly, began preparing for a telecommunications market that had suddenly been opened to competition by the Nigerian government. Study outcomes showed that Nigerians did not consider NITEL’s services to be “good”, citing several complaints such as poor customer service in general, frequent line breakdowns, high costs, and lengthy installation time. Furthermore, a majority indicated preference for an alternative service provider in a competitive environment. The paper provides pointers to how best for NITEL to strategize considering the above research report. The paper argues that NITEL has very few choices as it is likely to cease existence if it fails to address lingering customer service issues in the coming years within this new competitive environment.

Energy poverty presents substantial challenges for both developed and developing nations, with the latter experiencing more pronounced adverse effects due to issues related to the provision and equitable access of energy resources. This study aims to provide a deep understanding of how financial development, economic complexity and government expenditures can impact energy poverty.

This research employs generalized method of moments (GMM) estimation on panel data to investigate the economic determinants of energy poverty in 31 developing countries from 2000 to 2020. For a comprehensive analysis, the proxies for energy poverty include access to electricity, access to clean fuels and energy consumption.

The findings suggest that while financial development cannot facilitate access to clean fuels in developing countries, it contributes to an increase in energy access and consumption. Another finding is that energy poverty can be alleviated by enhancing economic complexity since economic complexity can result in increased access to electricity and increased use of clean energy sources. Furthermore, the results underscore the pivotal role of government expenditures, surpassing the influence of financial development. In other words, government expenditures have the potential to significantly improve energy poverty across all three indices.

This is a pioneering research that seeks to examine some economic dynamics including, financial development and economic complexity on energy poverty and provide valuable guidance for policymakers aiming to promote sustainable energy development with respect to economic dynamics.

The rise of Emirates, Etihad, and Qatar Airways in the Middle East (collectively referred to as “ME3”) has been absolutely dramatic. How should other full-service carriers respond? This study takes a look at how one carrier, Singapore Airlines, has responded and may offer clues to how others may choose to respond. Facing ME3’s ascent in service quality and rapid capacity expansion, Singapore Airlines stuck to its niche as a premium carrier and refrained from tit-for-tat type competition. It managed to command a fare premium in select markets even in the presence of ME3, but had to sacrifice growth in its passenger count. This offers valuable lessons for other full-service carriers.

Automotive coating materials are very important items for this industry. However, their performance is limited by the use of excessive amounts of solvents in their formulations, whereas the emission of volatile organic solvents is against the widely ascending principle of green chemistry. Thus, this study aims to overcome this global problem to save the environment without affecting the properties and performance of the coating.

High solid content paint formulation for automotive applications has been designed with low amount of volatile organic solvents with the aid of a functionalized hyperbranched modifier.

It was found that the presence of a hyperbranched additive allows a high solid content to be designed and facilitate the processing, which indicates its liability to compensate the role played by excessive solvents amounts. In addition, the mechanical properties and physical characteristics of the modified coatings showed outstanding performance and preservation of clarity in comparison with the commercial counterparts.

A high solid content coating with facile processing and improved performance leads to cheaper price beside the positive impact on the environment considering the limited emission of volatile organic contents.

Limitation of the used volatile organic compounds in any industry helps to save the health of humans and keep the environment unaffected.

The use of functionalized hyperbranched additive to automotive coatings is a very promising additive for automotive coatings with optimized characteristics.

Points out that the trend in the USA and the UK to adopt business codes of ethics has been followed in recent years by Australian business organizations. Presents findings from two studies which involved the top 500 Australian enterprises. The first examined the likelihood of code adoption in relation to such variables as organization type, size, income and major activities. The second was concerned with the actual nature of the content to determine whether codes were designed to deal with ethical issues, corporate values and ethical decision skills rather than with management policies and legal issues; and whether a code was in fact a code of ethics as opposed to rules on business etiquette and behaviour.

The purpose of this paper is to provide a better understanding of the driving forces and structural changes of China as a market provider for Korea. This paper gives the answers for the following questions: How do China’s final demands trigger the growth of its imports from Korea? And what’s the impact of China’s final demands on the import in different industries?

Based on the Multi-Regional Input-Output model and World Input-Output Table database, this paper constructs the non-competitive imports input-output (IO) table of China to Korea. According to this table, we can calculate the induced imports coefficient and comprehensive induced import coefficients of China’s four final demands for imports from Korea in the 56 industries in China.

Among the four driving forces, the strongest one is changes in inventories and valuables. The impact of final consumption expenditure and fixed capital formation is much lower than that of changes in inventories and valuables, but they have a broader impact for the 56 industries. This paper finds out the China’s import induction of the final demands to Korea peaked in 2005 and 2010 and decreased greatly in 2014, so the position of China as market provider for Korea will no longer rise substantially, contrarily it will be in a steady state.

First, this paper constructs the non-competitive IO table to analyze the market provider issues between two countries and provides practical ways and methods for studies on the issues of imports and market provider. Second, this paper investigates the different roles of four final demands on driving force of China as market provider for Korea and the structural changes of China as a market provider for Korea among 56 industries from 2000 to 2014.

This chapter reviews the history of regulation and deregulation in international air transport and discusses the positive impacts of deregulation and open skies on the tourism sector in the Asia Pacific region. The Hong Kong–Bangkok market was examined, which shows that the granting of the fifth freedom rights has given the two places sufficient air service provisions to build tourism. Future reforms in air transport such as relaxing ownership restrictions and expanding air freedoms rights are explored.

India has a distinct family hierarchy and a vertical collectivistic culture. Indian traditional cultural norms discourage young adults from having romantic or sexual relationships before marriage. Romantic liaisons and marriages are fiercely opposed outside the caste and social network. Despite this cultural practice, research in the last decade demonstrated that more young adults in India engage in premarital romantic relationships and prefer a marriage of choice. However, they strongly wish their parents to approve of their partner and arrange their marriage. This increasing trend of love-cum-arranged marriages could be considered how Indian culture adapts to the demands of modernization strongly impelled by globalization. This chapter discusses the dynamics of change in the romantic and marital agency among young adults in India. First, the authors provide a brief historical introduction to the Indian marital system. Then, the authors discuss the changing cultural dimensions that promote marital choice and independence in partner selection (e.g., filial piety). Further, the authors provide an overview of the trends in premarital romantic relationships in India. In addition, the authors discuss the distress and conflict in Indian families due to the increasing premarital romantic and sexual relationships among Indian youth, as evidenced by eloped marriages, forced marriages, and honor killings.