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1 – 10 of 12Abiola Paterne Chokki, Charalampos Alexopoulos, Stuti Saxena, Benoît Frénay, Benoît Vanderose and Mohsan Ali
The study seeks to investigate the quality of metadata associated with the open government data (OGD) portals of the six Gulf Cooperation Council (GCC) constituents – Bahrain…
Abstract
Purpose
The study seeks to investigate the quality of metadata associated with the open government data (OGD) portals of the six Gulf Cooperation Council (GCC) constituents – Bahrain (BH), Kuwait (KW), Oman (OM), Qatar (QA), Kingdom of Saudi Arabia (KSA) and United Arab Emirates (UAE).
Design/methodology/approach
A quantitative framework, supported by extant literature, is adopted to assess the metadata quality of the six OGD portals of the GCC constituents.
Findings
Among the six GCC countries, QA has the most advanced OGD metadata quality followed by KSA, UAE, OM, BH and KW. Furthermore, the OGD metadata quality (MQ) of UAE and OM stand at the same pedestal whereas BH and KW OGD portals are lagging behind.
Originality/value
While the OGD quality has been investigated in extant literature, the MQ of the OGD portals for the GCC countries has not been investigated so far – the present study seeks to plug this gap.
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Muhammad Ali, Sadia Mehfooz Khan, Chin-Hong Puah, Muhammad Shujaat Mubarik and Muhammad Ashfaq
This study aims to examine the impact of stakeholder pressure on Islamic banks’ corporate social responsibility (CSR) practices and financial performance.
Abstract
Purpose
This study aims to examine the impact of stakeholder pressure on Islamic banks’ corporate social responsibility (CSR) practices and financial performance.
Design/methodology/approach
A close-ended questionnaire was collected from 282 Islamic bank’s branch managers. Partial least square structural equation modeling was used to test the hypothesized model. Both measurement and structural models were found to be fit for this research.
Findings
Results indicate that all components of stakeholder pressure (management, client, competitor, Sharia advisory board and community) have a significant positive impact on Islamic CSR. The findings of this study further revealed that Islamic CSR is a significant predictor of bank’s financial performance. Based on the present empirical results, this study suggests that Islamic bank managers should develop the best CSR practices to gain a competitive advantage and sustainable financial performance.
Originality/value
Overall, this study contributes significantly to the Islamic bank CSR literature. However, to the best of the authors’ knowledge, few studies have been conducted to establish a link between firm performance and CSR in Islamic banks using a comprehensive model of stakeholder pressure.
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Syed Asim Ali Bukhari, Fathyah Hashim and Azlan Bin Amran
The purpose of this study is to empirically examine the determinants and outcomes of Islamic corporate social responsibility (ICSR) adoption in Islamic bank branches in Pakistan…
Abstract
Purpose
The purpose of this study is to empirically examine the determinants and outcomes of Islamic corporate social responsibility (ICSR) adoption in Islamic bank branches in Pakistan. The research framework examines the influence of stakeholder’s pressure on ICSR adoption. It also analyses the relationship between ICSR adoption and intangible outcomes achieved by the Islamic bank branch.
Design/methodology/approach
A total of 400 questionnaires were distributed through a mail survey to Islamic bank branches in Pakistan. The respondents of the study were the branch manager of Islamic bank branches in Pakistan. A simple random sampling technique was used and resulted in the collection of 293 usable questionnaires. SMART PLS was used to statistically analyse the data using partial least squares structural equation modelling approach. The measurement and structural models were analysed.
Findings
The results indicate a significant and positive relationship between Shariah supervisory board pressure, competitor pressure and ICSR adoption in Islamic bank branches. A moderate strength positive relationship was found out between top management pressure and ICSR adoption. Results reveal that customer pressure and community pressure have an insignificant influence on ICSR adoption. Data analysis shows that the adoption of ICSR practices have a significant and positive influence on an Islamic bank branch’s Intangible outcomes.
Research limitations/implications
The sample size was relatively small because of the limited time duration.
Originality/value
The construct of ICSR has not been extensively researched upon especially through empirical studies. Limited research exists in the area of factors than can influence Islamic bank branches to adopt ICSR practices and currently no empirical research has focussed on the intangible outcomes that can be achieved through ICSR adoption by an Islamic bank branch. The limited study exists in the Pakistan context as well, which is a rapidly growing Islamic banking industry.
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The purpose of this paper is to propose and test a conceptual model that explores the effect of job rotation on employees' performance through the mediating role of organizational…
Abstract
Purpose
The purpose of this paper is to propose and test a conceptual model that explores the effect of job rotation on employees' performance through the mediating role of organizational behavior (namely, motivation, organizational commitment, job satisfaction, job involvement and job burnout).
Design/methodology/approach
Data are gathered from employees in the tourism and aviation departments at travel agents category A in Egypt. In total, 788 questionnaires are analyzed using regression-based partial least squares structural equation modeling (PLS-SEM) using Smart PLS 3.21.
Findings
The results indicate that organizational behavior (motivation, organizational commitment, job satisfaction, job involvement and job burnout) plays mediation roles in the relationship between job rotation and employees' performance.
Originality/value
The study contributes to the current literature by linking job rotation to employees' performance through organizational behavior (motivation, organizational commitment, job satisfaction, job involvement and job burnout). The findings of the study hold practical and theoretical implications for tourism and hospitality organizations.
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Nuryakin, Mohd Shamsuri Md Saad and Maghfira Rizky Maulani
Few studies only focus on halal cosmetics, although several previous studies have examined halal food and beverages. This study aims to explore the relationship between knowledge…
Abstract
Purpose
Few studies only focus on halal cosmetics, although several previous studies have examined halal food and beverages. This study aims to explore the relationship between knowledge, emotional attachment and religiosity on purchase intention, mediated by satisfaction and brand trust. This study stems from the theory of reasoned action (TRA), which merges the knowledge, emotional attachment, religiosity and purchase intention of halal cosmetics.
Design/methodology/approach
The researchers distributed online questionnaires to respondents via Google Form using social media (Instagram)/messaging application (WhatsApp). The respondents were Indonesian and Malaysian millennial Muslims. The sampling technique used was purposive sampling. A total of 528 respondents were involved, consisting of 335 Indonesians and 193 Malaysians. However, data for 381 respondents were successfully screened for normality, outliers and multicollinearity. Furthermore, the data was used for examining the hypotheses proposed.
Findings
The results for Indonesian and Malaysian samples showed that there is a significant positive effect of knowledge, emotional attachments and religiosity on satisfaction and brand trust. But the Indonesia sample showed that there is no significant effect of religiosity on satisfaction. For Indonesia, there is a positive significant mediating role of satisfaction on purchasing intention. For Malaysia, there is no significant mediating role of satisfaction on purchasing intention. For Indonesia and Malaysia, there are positive significant mediating role of brand trust on purchasing intention.
Research limitations/implications
The study compared consumers of the millennial generation in Indonesia and Malaysia with limited samples. For future research, it is suggested to exploring and combining non-Muslims and Muslims in the millennial generation and testing it in more than two countries.
Practical implications
The study provides an accurate understanding of the relationships proposed, such as knowledge, emotional attachment and religiosity, on satisfaction, brand trust and purchasing intention of millennial Muslim woman consumers in Indonesia and Malaysia, because the millennial Muslim woman consumers in Indonesia and Malaysia had the same behavioral characteristics: Muslim consumers and product characteristics.
Social implications
The study of halal cosmetics can provide a spiritual commitment for Muslims, who consciously prefer socio-religious values in choosing cosmetic products. Therefore, the halal label of the product is also a reason for social and religious values to increase the social awareness of the Muslim millennial generation in Malaysia and Indonesia.
Originality/value
This research discusses the antecedents and consequences of satisfaction and brand trust on the purchasing intention of halal cosmetics. The response of Muslim consumers to halal cosmetics has not been widely studied in Indonesia and Malaysia. Meanwhile, in Indonesia, the halal label on all products has recently been made mandatory by the Indonesian Ulema Council. Therefore, this research offers insights into the attitudes of Muslim consumers towards halal cosmetics products.
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In September, 2013 following a police tip, a government accounts clerk was found with huge sums of cash amounting to US$300,000 in his car, and a week later, Malawi’s Budget…
Abstract
Purpose
In September, 2013 following a police tip, a government accounts clerk was found with huge sums of cash amounting to US$300,000 in his car, and a week later, Malawi’s Budget Director (Treasury Official) was fatally shot outside his home. These two incidents unravelled what would later be famously known as the “Cashgate Scandal” that leading to revelations of fraud amounting to US$32 million, an amount representing almost 1 per cent of Malawi’s annual GDP in merely six months. As a result, donors withdrew their annual 40 per cent budgetary support. A lot of people (almost 70) in both public and private sector found with both cash in local or foreign currency were arrested. An independent audit report by Baker Tilly, a British accountancy firm, revealed that the fraud and theft was with such sophistication that cheques were issued to private companies for services that had not been rendered to government. Those cheques were cashed, and money was distributed among several people. Those arrested were charged with offences ranging from corruption, abuse of office, theft, theft by public servant, tax evasion and money laundering. This paper aims to analyse the cashgate scandal. It explores the first conviction of these cashgate case series which also happens to be the first ever conviction on money laundering offence in Malawi. It further explores the law likely to apply to the cashgate scandal case series, the opportunities that have been lost and likely stifling implications on the future of the fight against corruption and money laundering offences in Malawi. All law enforcement actors such as the prosecution, defence and the courts have that duty to clarify and implement the common interests of Malawians, namely, the prescriptive purposes of the law in accordance with the expectations of an approximate process that guarantees attainment of human good, i.e. justice.
Design/methodology/approach
This paper presents the desk research of various journal articles and reports on money laundering in general and Malawi. Further, an analysis of the first money laundering conviction is presented.
Findings
Malawi is still struggling with enforcement of money laundering offences.
Research limitations/implications
There was no quantitative research involved. Further, being the first case for litigation and conviction, not much has come up on Malawi’s money laundering practice. Actually, this is likely to be the first article on money laundering and analysis of the cashgate heist.
Social implications
The paper serves as a learning process for future prosecutions.
Originality/value
The paper offers a new and novel approach to the fight against money laundering offences and organized criminality in Malawi. Before the Treza Senzani Judgment, Money Laundering Law in Malawi had never been tested before the Courts. Through an exegesis of the Malawi law as regards these offences, the paper adds value to the research and fight against money laundering. It further offers insights into legal interpretation and policy formulation that would enable law enforcement agencies in Malawi to succeed in the fight against such criminality.
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Muhammad Abid Saleem, Sadaf Zahra and Asif Yaseen
The purpose of this paper is to examine the antecedents of repurchase intentions in the Pakistani airline industry. Though research on repurchase intentions has traditionally…
Abstract
Purpose
The purpose of this paper is to examine the antecedents of repurchase intentions in the Pakistani airline industry. Though research on repurchase intentions has traditionally focused on service quality and satisfaction, recently scholars have proposed that word of mouth (WOM) and thin Pakistan’s airline industr trust also play a vital role in driving repurchase intentions for all services businesses.
Design/methodology/approach
The study employs structural equation modeling to examine the hypothesized relationships among antecedents of repurchase intention drawing on a data set of 383 customers listed as “frequent flyer members” within Pakistan’s airline industry.
Findings
The results revealed that service quality and trust are directly associated with repurchase intentions as well as through the mediator of customer satisfaction. The findings hold important implications for marketers and academics.
Originality/value
This study makes original contribution to the body of knowledge in the services marketing sector by investigating the effects of service quality and trust through the mediation of customer satisfaction and brand image, and the moderation of WOM factors on predictors of repurchase intention.
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Alborz Gheitani, Saheb Imani, Nader Seyyedamiri and Pantea Foroudi
In line with the general purpose mentioned, this paper aims to determine the impact of the Islamic work ethic (IWE) on job satisfaction and organizational commitment among the…
Abstract
Purpose
In line with the general purpose mentioned, this paper aims to determine the impact of the Islamic work ethic (IWE) on job satisfaction and organizational commitment among the employees of Bank Maskan by examining the mediating role of intrinsic motivation.
Design/methodology/approach
Analysis of data obtained from 220 questionnaires related to research variables with AMOS software shows a positive and significant relationship between IWE and job satisfaction and organizational commitment with the mediating role of intrinsic motivation.
Findings
The findings revealed a direct effect of IWE on job satisfaction, but there was no direct significant relationship between this variable and organizational commitment. Also, intrinsic motivation plays a partial and completely mediatory role in the relationship between IWE and job satisfaction and between IWE and organizational commitment.
Research limitations/implications
The impact of participation in strategic planning on managers’ creation of budgetary slack: The mediating role of autonomous motivation and affective organizational commitment.
Originality/value
As the nature of bank employees’ work is such that it confronts them with numerous ethical choices, the adherence to ethical standards, particularly IWE, can greatly affect their enthusiasm and, as a result, their satisfaction and organizational commitment.
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Nimitha Aboobaker, Manoj Edward and Zakkariya K.A.
The purpose of this paper examines the relationship between dimensions of workplace spirituality (meaningful work, sense of community and alignment with organizational values) and…
Abstract
Purpose
The purpose of this paper examines the relationship between dimensions of workplace spirituality (meaningful work, sense of community and alignment with organizational values) and employee loyalty (intention to stay, benefit insensitivity toward alternate employers and word of mouth about the organization), in the context of millennials who are three times more likely to change jobs, than other generations.
Design/methodology/approach
This descriptive study was conducted among a sample of 308 employees, working in private sector organizations in India. Self-reporting questionnaires were administered among the respondents, who were selected through a purposive sampling method and structural equation modeling was done to test the hypotheses.
Findings
The three dimensions of workplace spirituality had varying influences on the outcomes variables. Alignment with organizational values was positively related to all dimensions of employee loyalty, whereas the sense of community had a positive association with intention to stay and benefit insensitivity while meaningful work indicated positive influence only on benefit insensitivity. The findings, in general, suggest that employees’ experience of workplace spirituality has significant positive influence on their loyalty toward the organization.
Originality/value
This study is pioneering in conceptualizing and testing a theoretical model linking workplace spirituality and employee loyalty, particularly in the context of millennials, who form 50 per cent of the workforce and reportedly exhibit higher turnover intentions. The study gains relevance in the context of reports about monetary/non-monetary preferences among millennial employees and that the generation is not too keen in working with teams, but would rather prefer working in an organization, which provides space for self-actualization in individual growth. Implications for their experience of workplace spirituality and outcomes are elaborated, thus striving to fill a gap in the existing literature.
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