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The COVID-19 pandemic has disrupted the ‘real’ world and substantially impacted the virtual world and thus the Internet ecosystem. It has caused a significant exogenous shock that offers a wealth of natural experiments and produced new data about broadband, clouds, and the Internet in times of crisis. In this chapter, we characterise and evaluate the evolving impact of the global COVID-19 crisis on traffic patterns and loads and the impact of those on Internet performance from multiple perspectives. While we place a particular focus on deriving insights into how we can better respond to crises and better plan for the post-COVID-19 ‘new normal’, we analyse the impact on and the responses by different actors of the Internet ecosystem across different jurisdictions. With a focus on the USA and Europe, we examine the responses of both public and private actors, with the latter including content and cloud providers, content delivery networks, and Internet service providers (ISPs). This chapter makes two contributions: first, we derive lessons learned for a future post-COVID-19 world to inform non-networking spheres and policy-making; second, the insights gained assist the networking community in better planning for the future.

Mobile dating apps are widely used in the queer community. Whether for sexual exploration or dating, mobile and geosocial dating apps facilitate connection. But they also bring attendant privacy risks. This chapter is based on original research about the ways gay and bisexual men navigate their privacy on geosocial dating apps geared toward the LGBTQI community. It argues that, contrary to the conventional wisdom that people who share semi-nude or nude photos do not care about their privacy, gay and bisexual users of geosocial dating apps care very much about their privacy and engage in complex, overlapping privacy navigation techniques when sharing photos. They share semi-nude and nude photos for a variety of reasons, but generally do so only after building organic trust with another person. Because trust can easily break down without supportive institutions, this chapter argues that law and design must help individuals protect their privacy on geosocial dating apps.

This chapter discusses the various ways in which audiovisual (AV) media industries have cooperated with the tourism industry and explores the emergent areas for cross-innovation. It demonstrates the gradual mediatisation of tourism, but also how the added value from location tourism has started to affect, for instance, the operation of the film industry. It then discusses the emergence of tourism gamification that came about with the arrival of smartphones equipped with an ever-increasing variety of sensors relevant to location and mobility awareness. The chapter finishes by discussing the affordances and forms of augmented reality being used in the service of the cultural heritage sector and the broader tourism sector.

Purpose – This study aims to design and build a wireless supervisory control and data acquisition (SCADA) system based on Protocol AX.25 with the aim of monitoring the performance of several parameters in Microhydro Power Plant (MHPP). This system can monitor several MHPP parameters such as voltage, current, frequency, and turbine rotation so that it can be accessed directly at one central location.

Design/Methodology/Approach – The design is done by taking into account the real parameters that exist in the MHPP. Some parameters that become the main object to see the performance of MHPP are voltage, current, frequency, and turbine rotation. The voltage generated by the MHPP must be adjusted to the voltage supplied by State Electricity Company to the consumer, including the phase used. The resulting stream should also be monitored for power to be adjusted to the turbine spin. The generator frequency is kept stable according to the standard frequency of the State Electricity Company generator.

Findings – The remote terminal unit (RTU) system has been simulated using 2 ACS712 current sensors, voltage sensor, zero crossing point, frequency sensor, and rotation sensor functionalized to monitor MHPP parameters. The AX.25 protocol has been applicable in the wireless SCADA network for monitoring the performance of MHPP by embedding in KYL-1020UA transceiver radio using the 433 MHz frequency and the audio frequency shift keying modulation system. Radio transmitter KYL-1020UA has been successfully simulated to send data from sensors to display on the computer through SCADA built applications. The data changes in the RTU section can be displayed properly on the graphic user interface in accordance with the existing display at the MHPP location.

Research Limitations/Implications – There are only two RTUs that will be connected to communicate, in this case MHPP-1 with callsign “RTU-001” and MHPP-2 with callsign “RTU-002.” While the existing devices in the data access section parameters MHPP as master station with callsign “MSSCADA” monitoring the performance of parameters sent from the RTU. There is no collision or error in data transmission. Baudrate is varied at 1,200 bps, 2,400 bps, 4,800 bps, and 9,600 bps for effective throughput calculation and AX.25 protocol efficiency. The transmission distance is varied at 100 m, 200 m, 300 m, and 500 m to see the bit error rate with baudrate 1,200 bps and 9,600 bps.

Practical Implications – This product is expected to be applied to several MHPP locations in Aceh Province so that its monitoring system is more centralized and efficient.

Originality/Value – This research if for the efficient monitoring of several MHPP located far apart and can be monitored in one central location so that operators do not have to be located at the plant site.

We discuss how multinational enterprises (MNEs) can play a leading role and take more responsibility towards reducing inequalities by developing a global sustainability regime. We especially focus on how this may contribute towards the United Nations’ Sustainable Development Goals (UN SDGs). Our purpose is to identify and discuss the components and activities that are needed to develop such a strategy and implement it in markets with different structural and institutional conditions. We will especially discuss interactions between the head office and the local subsidiaries/organizations as well as interactions with different salient groups of stakeholders. We focus on three highly significant groups: business, social and political actors. We identify four key components of a global sustainability approach – namely, (i) make it relevant within the organization, (ii) establish a legitimate sustainable network position, (iii) present incentives and gains that stimulate action and (iv) establish long-term salient structures. These components and the associated activities have not been discussed in a coherent manner although some aspects have been put forward in earlier studies. We present a comprehensive framework that suggests what role MNEs can play and what challenges they face while doing so. The chapter is based on more than 10 years’ experience of studying MNEs’ activities in developing as well as developed markets, including how they work with sustainability. The study is based on data from four Swedish MNEs and three major research projects.

This paper aims to explore smart facilities services in the context of university campus by aiming to understand how the service development processes can be classified.

The qualitative study is based on literature review about smart facilities services and a case study about developing visualisation, data and smart service in one building in Finnish campus. The case study data were gathered by diverse methods and analysed by content analysis.

Three smart facilities service processes were identified: experience processes for users, data-based service processes and technology processes. All the processes require more than only technocratic approach.

Single case study without longitudinal data gathering is not strong in terms of generalisation.

The process classification can help different stakeholders to identify their role and tasks in smart facilities service development.

The research aims to understand how to develop smart services in addition to more investigated topic what the services include.

We conduct a literature review on forms of organizing that address grand challenges, which are operationalized as the Sustainable Development Goals of the United Nations, as this framework is universal and widely adopted. By analyzing the articles that match our criteria, we identify six differentiable organizational forms: movements, temporary organizations, partnerships, established organizations, multi-stakeholder networks, and supranational organizations. These six forms are differentiated based on the two following categories: organizing segment and communicational technological approach. Our analysis shows that tackling a grand challenge often starts with collectives as a protest culture without any expected goal, besides sending an impulse to others. This impulse is received by criticized institutionalized organizations that have the capacity and resources to address the problem properly. However, new challenges arise as these organizations inadequately resolve these problems, thereby leading to conflict-laden areas of tension, wherein emergent organizations complement institutionalized organizations that have created the first infrastructure. To solve the most complex problems, a trichotomous relationship between different forms of organizations is necessary. Moreover, communicational technological approaches become more sophisticated as grand challenges increase in complexity.