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Article
Publication date: 30 November 2022

Ussama Yaqub, Tauqeer Saleem and Salma Zaman

The purpose of this paper is to explore the reaction of Pakistani citizens toward online privacy in the context of the Pakistan Government's COVID-19 app privacy breach.

Abstract

Purpose

The purpose of this paper is to explore the reaction of Pakistani citizens toward online privacy in the context of the Pakistan Government's COVID-19 app privacy breach.

Design/methodology/approach

The authors implemented supervised and unsupervised machine learning methods, that is, topic modeling and sentiment analysis on Google app store user review data.

Findings

There was no visible concern shown by the citizens toward the COVID-19 app privacy breach, even though it was well highlighted in the news. Other studies have also indicated that concern for online privacy remains low in developing countries, which aligns with the findings of this paper.

Originality/value

Globally COVID-19 apps have been a cause of concern in terms of public privacy. To the best of the authors’ knowledge, this paper is the first in the Pakistani context to show the impact of a well-document privacy breach of a government COVID-19 app.

Details

Global Knowledge, Memory and Communication, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2514-9342

Keywords

Article
Publication date: 5 December 2022

Marc Rücker, Tobias T. Eismann, Martin Meinel, Antonia Söllner and Kai-Ingo Voigt

The aim of this study is to investigate whether activity-based workspaces (ABWs) are able to solve the privacy-communication trade-off known from fixed-desk offices. In…

Abstract

Purpose

The aim of this study is to investigate whether activity-based workspaces (ABWs) are able to solve the privacy-communication trade-off known from fixed-desk offices. In fixed-desk offices, employees work in private or open-plan offices (or in combi-offices) with fixed workstations, which support either privacy or communication, respectively. However, both dimensions are essential to effective employee performance, which creates the dilemma known as the privacy-communication trade-off. In activity-based workspaces, flexible workstations and the availability of different spaces may solve this dilemma, but clear empirical evidence on the matter is unavailable.

Design/methodology/approach

To address this knowledge gap, the authors surveyed knowledge workers (N = 363) at a medium-sized German company at three time points (T1–T3) over a one-year period during the company’s move from a fixed-desk combi-office (a combination of private and open-plan offices with fixed workplaces) to an ABW. Using a quantitative survey, the authors evaluated the employees’ perceived privacy and perceived communication in the old (T1) and the new work environments (T2 and T3).

Findings

The longitudinal study revealed a significant increase in employees’ perceived privacy and perceived communication in the ABW. These increases remained stable in the long term, which implies that ABWs have a lasting positive impact on employees.

Originality/value

As the privacy and communication dimensions were previously considered mutually exclusive in a single workplace, the results confirm that ABWs can balance privacy and communication, providing optimal conditions for enhanced employee performance.

Details

Journal of Corporate Real Estate , vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1463-001X

Keywords

Article
Publication date: 10 July 2009

Chen Jianping and Yang Zhongwei

The purpose of this paper is to examine the extent to which financial privacy is present and necessary in dealings between banks and clients in China.

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Abstract

Purpose

The purpose of this paper is to examine the extent to which financial privacy is present and necessary in dealings between banks and clients in China.

Design/methodology/approach

This paper provides a comparative study drawing, in particular, on developments in the USA.

Findings

It is a trend in legislation in the western developed countries that the right to privacy is taken seriously and private information in the financial activities is protected by law. The legislation in the USA is typically systematic and complete. The fact that financial privacy protection is sparsely stipulated in finance or administrative laws but the protection of privacy has yet not been systematically written into law in China so far, which is inconsistent with the current situations of the financial industry. China should deal with the relationship between banks and clients, administrative power and personal rights, judicial interpretation and legislation from the aspect of financial practice, so as to set up the legal system to protect financial privacy by learning from the legislation in the USA based on the national conditions.

Originality/value

The paper provides a systematic view of the value of financial privacy in the modern world, with recommendations for reform in China.

Details

International Journal of Law and Management, vol. 51 no. 4
Type: Research Article
ISSN: 1754-243X

Keywords

Article
Publication date: 21 March 2008

Vasilios Katos and Ahmed Patel

This paper aims to propose a tool to help policy makers understand the dynamic relationships between security and privacy on a strategic (macro) level.

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Abstract

Purpose

This paper aims to propose a tool to help policy makers understand the dynamic relationships between security and privacy on a strategic (macro) level.

Design/methodology/approach

The methodology is ported from the discipline of Macroeconomics, and applied to the information security and privacy domain. The methodology adopted is the so‐called “cross methodology” which claims ownership of the well‐known supply/demand market equilibrium exercise.

Findings

Early evaluation reveals that this is a potentially very effective tool in understanding societal behaviour and position towards information security and privacy and therefore makes this a suitable tool for investigating and exploring scenarios that can assist in policy making.

Originality/value

Up to date, research on the economics of security and privacy has been primarily focusing on a micro level. The main contribution of this paper is a methodology for investigating privacy and security on a macro level. We believe that our approach in undertaking this research is new and looking at the issues and relationships between security and privacy at a macro level, gives a better understanding of the problems at hand and how to resolve them.

Practical implications

The proposed tool may increase the efficiency of policy making and planning as it enables the policy makers on a governmental and strategic level to run scenarios in order to investigate the effect of their decisions (for example, an introduction of a stricter law relating to computer misuse) to the delicate balance of security and privacy.

Details

Information Management & Computer Security, vol. 16 no. 1
Type: Research Article
ISSN: 0968-5227

Keywords

Article
Publication date: 1 August 1999

Beth Simone Noveck

Looks at an attempt by a Hong Kong legislator to find out the Chinese Government’s information on her prior to their privacy law. Concludes the unwillingness of…

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Abstract

Looks at an attempt by a Hong Kong legislator to find out the Chinese Government’s information on her prior to their privacy law. Concludes the unwillingness of governments and courts to enforce basic privacy principles of international law and own national legislation, does not bode well for data privacy acts, with regard to the cots of human privacy and security.

Details

info, vol. 1 no. 4
Type: Research Article
ISSN: 1463-6697

Keywords

Article
Publication date: 9 November 2022

Katie Elson Anderson

The purpose of this paper is to inform libraries and library workers about the importance of protecting patron privacy.

Abstract

Purpose

The purpose of this paper is to inform libraries and library workers about the importance of protecting patron privacy.

Design/methodology/approach

An overview on the topic of patron privacy and libraries, including literature and best practices.

Findings

Patron privacy is potentially being compromised in a number of different ways, and it is important to be informed, to educate and to organize to protect patron privacy.

Originality/value

Privacy is a core value of librarianship, and this column highlights ways to become informed about the ways in which patron privacy can be compromised.

Details

Library Hi Tech News, vol. 39 no. 10
Type: Research Article
ISSN: 0741-9058

Keywords

Article
Publication date: 14 May 2020

Gajendra Liyanaarachchi

This paper aims to demonstrate how building competency in privacy can be used to transform the corporate strategy to generate a sustainable competitive advantage. A novel…

Abstract

Purpose

This paper aims to demonstrate how building competency in privacy can be used to transform the corporate strategy to generate a sustainable competitive advantage. A novel framework is presented as a guide to redesigning strategy by striking a balance between customer expectation and organizational objectives. In doing so, the paper offers four possible outcomes of accommodation, accumulation, association and affiliation, providing illustrations to each scenario for strategy formulation.

Design/methodology/approach

The relationship between privacy paradox and corporate strategy was examined through a qualitative research study. The author conducted 30 in-depth interviews on grounded theory methodology investigating customer insights on the nature and extent of privacy protection associated with e-commerce and organizational approach.

Findings

The customers are dissatisfied with existing data security strategies adopted by firms in protecting privacy. The over-reliance on systems has negatively influenced the communication between the organization and customers, leading to a possible competitive disadvantage. The firms need to redesign privacy strategy shifting from a system-driven approach to providing personalized service.

Originality/value

This paper presents a novel framework the privacy strategy matrix (PSM), introducing privacy as a strategic expedient in transforming corporate strategy facilitating privacy protection as a metaphor for differentiation. PSM framework provides a standard to evaluate the effectiveness of the corporate strategy in managing privacy manifesting a path toward deriving a sustainable competitive advantage.

Details

Journal of Business Strategy, vol. 41 no. 5
Type: Research Article
ISSN: 0275-6668

Keywords

Article
Publication date: 25 October 2022

Joana Neves, Ofir Turel and Tiago Oliveira

While social networking sites (SNS) have many positive aspects, they can have several adverse outcomes, among which privacy violations are a vital concern. The authors…

Abstract

Purpose

While social networking sites (SNS) have many positive aspects, they can have several adverse outcomes, among which privacy violations are a vital concern. The authors first posit that concerns regarding privacy violations can drive attempts to reduce SNS use. Next, the authors note that these violations can have two sources: peers and the social media provider. Thus, there is a need to understand how this complex system of privacy concerns affects use reduction decisions. To do so, this paper aims to examine the separate and joint roles of institutional and peer privacy concerns in driving SNS use reduction.

Design/methodology/approach

Based on privacy calculus theory, the authors propose a theoretical model to explain SNS use reduction, with institutional and peer privacy concerns as independent variables. The authors empirically examine the research model using a sample of 258 SNS users.

Findings

This study reveals that institutional and peer privacy concerns independently increase one's intention to reduce SNS use and that institutional privacy concern strengthen the relation between peer privacy concern and the intention to reduce SNS use.

Originality/value

Research thus far has not examined how the two facets of privacy work in tandem to affect 'users' decisions to change their behaviors on SNS platforms. Considering the unique and joint effect of these facets can thus provide a more precise and realistic perspective. This paper informs theories and models of privacy and online user behavior change.

Details

Internet Research, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1066-2243

Keywords

Article
Publication date: 15 November 2022

Ning Wang, Yang Zhao, Ruoxin Zhou and Yixuan Li

Online platforms are providing diversified and personalized services with user information. Users should decide if they should give up parts of information for…

Abstract

Purpose

Online platforms are providing diversified and personalized services with user information. Users should decide if they should give up parts of information for convenience, with their information being at the risk of being illegally collected, leaked, spread and misused. This study aims to explore the main factors influencing users' online information disclosure intention from the perspectives of privacy, technology acceptance and trust, and the authors extend previous research with two moderators.

Design/methodology/approach

Based on 48 independent empirical studies, this paper conducted a meta-analysis to synthesize existing results from collected individual studies. This meta-analysis explored the main factors influencing users' online information disclosure intention from the perspectives of privacy, technology acceptance and trust.

Findings

The meta-analysis results based on 48 independent studies revealed that perceived benefit, trust, subjective norm and perceived behavioral control have significant positive effects, while perceived privacy risk and privacy concern have significant negative effects. Moreover, cultural background and platform type moderate the relationship between antecedents and online information disclosure intention.

Originality/value

This paper explored the moderating effects of an individual factor and a platform factor on users' online information disclosure intention. The moderating effect of cultural differences is examined with Hofstede's dimensions, and the moderating role of the purpose of online information disclosure is examined with platform type. This study extends online information disclosure literature with a multi-perspective meta-analysis and provides guidelines for practitioners.

Details

Aslib Journal of Information Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2050-3806

Keywords

Article
Publication date: 15 September 2022

Saptarshi Bhattacharya, Rajendra Prasad Sharma and Ashish Gupta

Consumers are worried about sharing their sensitive information during online shopping due to the e-tailer’s unethical practices and hacking-related concerns. Prior…

Abstract

Purpose

Consumers are worried about sharing their sensitive information during online shopping due to the e-tailer’s unethical practices and hacking-related concerns. Prior research has established the country of origin (COO) as a trust-building cue; however, it requires empirical testing in the online retailing context. The present study aims to examine the e-tailer COO’s effect on consumer privacy, trust and purchase intention.

Design/methodology/approach

An online survey floated a seven-point Likert scale questionnaire and invited the receivers to participate in the investigation over e-mails and text messages. A total of 355 usable responses were analyzed using R programming.

Findings

This study empirically validated a proposed conceptual model examining the influence of COO on consumer privacy, trust and purchase intention. The findings suggest that COO influences consumer privacy, trust and purchase intention. This study further found that the privacy practices of online retailers positively impact consumer trust. Trust acts as a mediating factor in influencing purchase intention.

Practical implications

This study offers valuable insights for advancing the research agenda and actionable inputs to e-commerce managers for alleviating consumer privacy concerns in emerging economies. Future researchers can test the proposed model in other demographic and e-commerce settings.

Originality/value

This study contributes to the present knowledge on consumer privacy in online retailing in the Indian context. This paper also examines the relationship of COO with consumer privacy, trust and purchase intention, an underexplored research area in emerging markets.

Details

Journal of Consumer Marketing, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0736-3761

Keywords

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