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The ten principles of good business process management (BPM) support organizations in planning and scoping the organizations' BPM approach. Derived from literature and expert panels, the principles received much attention both in research and practice. This article develops a measurement instrument to operationalize the principles and to support organizations in measuring the degree to which they incorporate the principles in their BPM approach, that way advancing their BPM capabilities.

The authors applied the scale-development methodology, because this methodology is an established approach consisting of various techniques to develop measurement instruments. First, the authors used established techniques to develop such an instrument. Then, the authors assessed the validity and reliability of the developed instrument through a field survey with 345 participants.

The authors developed a valid and reliable measurement instrument for the ten principles of good BPM. The field survey's results reveal that the measurement instrument meets all required methodological standards. The instrument, thus, can be applied to help process owners and managers to evaluate their BPM approach and plan future actions based on potential shortcomings. Future research can both use and further develop the instrument, which serves as a conceptualization of the principles.

This study is the first to provide a measurement instrument for assessing an organizations' BPM practice against the ten principles of good BPM, which have become established as a much-considered and widely-used source of reference both in academia and practice. The authors also discuss how the instrument compares to and distinguishes from existing approaches to qualify BPM approaches, thus communicating the significance of the instrument.

The purpose of this paper is to propose an innovative method to extend the operating range of the laser tracking system and improve the accuracy and automation of boresighting by designing a measurement instrument. Boresighting is a process that aligns the direction of special equipment with the aircraft reference axis. Sometimes the accurate measurement and adjustment of the equipment and the aircraft are hard to achieve.

The aircraft is moved by an automatic adjustment system which consists of three numerical control positioners. For obtaining the position of the bore axis, an instrument with two measurement points is designed. Based on the multivariate normal distribution hypothesis, an uncertainty evaluation method for the aiming points is introduced. The accuracy of the measurement point is described by an uncertainty ellipsoid. A compensation and calibration method is proposed to decrease the effect of manufacturing error and deflection error by the finite element analysis.

The experimental results of the boresighting measurement prove that the proposed method is effective and reliable in digital assembly. The measurement accuracy of the angle between the bore axis and the reference axis is about ±0.004°. In addition, the measurement result is mainly influenced by the position error of the instrument.

The results of this study will provide a new way to obtain and control the installation deviation of part in aircraft digital assembly and will help to improve the precision and efficiency. This measurement method can be applied to obtain the axis of a deep blind hole.

The aim of this study is to determine the variation of the different oil analysis instruments in terms of standard deviation and CV‐values, when measuring samples of fully formulated hydraulic and gear oils taken from working systems.

In this investigation, two different spectrometric techniques, inductively coupled plasma‐optical emission spectrometers (ICP‐OES) and rotating disk electrode‐optical emission spectrometers (RDE‐OES), have been studied to determine the instruments' precision of measurement and ability to measure the absolute level of contamination. The study was based on a series of measurements using artificial contamination mixed with oil.

The ICP has better precision of measurement of the two instruments, but cannot predict the absolute values of contamination when oil samples are only treated by organic solvent dilution if the samples include large or dense particles. It is therefore not too good, with the sample pre‐treatment method used, at detecting wear processes that produce dense/large particles, such as pitting failure. For instance, microwave‐assisted acid digestion could be used for sample pre‐treating to obtain accurate results in that case. It should, however, be able to detect wear mechanisms that produce small particles such as abrasive wear in any case. The ICP has a repeatability value of r=3 percent and a reproducibility value of R=12 percent for contamination levels of between 50 and 400 ppm and r=0.6  and R=2 ppm, respectively, at values below 50 ppm. The RDE cannot predict the absolute value of contamination if this includes large or dense particles if proper sample pre‐treatment is not used. It is therefore not good at detecting wear mechanisms that produces dense/large particles (if the oil samples are not pre‐treated properly) such as pitting but should be able to detect abrasive wear and similar processes that produce small particles in any case. The RDE's precision of measurement is not as good as the ICP, with a reproducibility variation of R=r=25 percent for contamination levels between 20 and 500 ppm and R=r=6 ppm for contamination level below 20 ppm.

Only the effects from lubricating oils are studied.

This study will significantly increase the industrial knowledge concerning measurement precision in particle contamination measurement systems.

No similar study is found.

The wetting balance is being used as the focal point to establish a quantitative measurement capability for solderability of electronic components of all configurations. This paper considers the factors influencing solderability measurement that arise directly from the thermal design and construction materials of the wetting balance instrument. The work is illustrated by the differences between the three commercial wetting balances currently manufactured within the European Community.

This paper concerns with the measurement uncertainty estimation in the analog‐to‐digital conversion‐based instruments. By using an ad hoc developed software tool, the Monte Carlo method is applied in order to assess the uncertainties associated with the measurement results, overcoming the possible inapplicability of the pure theoretical approach prescribed in the ISO – “Guide to the Expression of Uncertainty in Measurement”. By implementing the software tool in the measurement instruments, the proposed approach can be utilized in order to make the instrument itself able to auto‐estimate the measurement uncertainties.

There is currently a great deal of attention in psychometric and statistical methods on ensuring measurement invariance when examining measures across time or populations. When measurement invariance is established, changes in scores over time or across groups can be attributed to changes in the construct rather than changes in reaction to or interpretation of the measurement instrument. When measurement in not invariant, it is possible that measured differences are due to the measurement instrument itself and not to the underlying phenomenon of interest. This chapter discusses the importance of establishing measurement invariance specifically in postsecondary settings, where it is anticipated that individuals' perspectives will change over time as a function of their higher education experiences. Using examples from several measures commonly used in higher education research, the concepts and processes underlying tests of measurement invariance are explained and analyses are interpreted using data from a US-based longitudinal study on bioscience PhD students. These measures include sense of belonging over time and across groups, mental well-being over time, and perceived mentorship quality over time. The chapter ends with a discussion about the implications of longitudinal and group measurement invariance as an important conceptual property for moving forward equitable, reproducible, and generalizable quantitative research in higher education. Invariance methods may further be relevant for addressing criticisms about quantitative analyses being biased toward majority populations that have been discussed by critical theorists engaging quantitative research strategies.

The aim of this study is to determine the variation of the different oil analysis instruments in terms of standard deviation and CV‐values, when measuring samples of fully formulated hydraulic and gear oils taken from working systems.

In this investigation two different spectrometric techniques, ICP‐OES and RDE‐OES, have been studied to determine the instruments' precision of measurement and ability to measure the absolute level of contamination.

The ICP has better precision of measurement of the two instruments, but cannot predict the absolute values of contamination when oil samples are only treated by organic solvent dilution if the samples include large or dense particles. It is therefore not too good, with the sample pre‐treatment method used, at detecting wear processes that produce dense/large particles, such as pitting failure. For instance, microwave‐assisted acid digestion could be used for sample pre‐treating to obtain accurate results in that case. It should, however, be able to detect wear mechanisms that produce small particles such as abrasive wear in any case: the ICP has a repeatability value of r=3 per cent and a reproducibility value of R=12 per cent for contamination levels of between 50‐400 PPM and r=0.6 PPM and R=2 PPM, respectively, at values below 50 PPM; the RDE cannot predict the absolute value of contamination if this includes large or dense particles if proper sample pre‐treatment is not used. It is therefore not good at detecting wear mechanisms that produce dense/large particles (if the oil samples are not pre‐treated properly) such as pitting but should be able to detect abrasive wear and similar processes that produce small particles in any case; the RDE's precision of measurement is not as good as the ICP, with a reproducibility variation of R=r=25 per cent for contamination levels between 20‐500 PPM and R=r=6 PPM for contamination level below 20 PPM.

Measuring only on fully formulated oils from hydraulic and gear systems.

The study will be of significant support regarding industrial interpretation of measurement results from the most common oil particle measurement methods.

No other similar studies are known.

This paper verifies the adequacy of perceived quality measurement instruments by comparing the SERVPERF and EP methods. After a discussion of the differences between the two methods, a quality perception measurement instrument for the company is developed and applied to a sample of ceramic company clients. The methods are compared by analyzing the multitrait‐multimethod matrix using the structural equation model methodology. Results indicate that SERVPERF has greater reliability, greater convergent and discriminant validity, explains variance more completely, and consequently introduces less bias.

The aim of this study was to develop a valid and reliable measurement instrument for organizational culture on the basis of grid-group cultural theory (GGCT).

The study consisted of three phases. In a first phase, the literature was reviewed and experts on GGCT were consulted in order to design an item pool for the typology. In a second phase, a pilot study was done in two organizations of the Belgian federal government to evaluate this original item pool. The third phase consisted of the actual data gathering in seven organizations within the Belgian federal government.

The study showed that it is possible to measure organizational culture based on GGCT. The authors used confirmatory factor analysis to examine the underlying structure of the data and found support for the existence of four culture scales. Scale reliabilities in the third phase of the study were satisfactory and ranged between 0.703 and 0.848.

The current research was not specifically designed to evaluate content validity. Further research is needed to explore this issue. It would also be interesting to develop a GGCT-based measurement instrument for the team level.

The measurement instrument can be used by practitioners to describe and assess their organizational culture.

This study introduces a novel way to measure organizational culture, using a promising theoretical framework.

A multi-laser sensors-based measurement instrument is proposed for the measurement of geometry errors of a differential body and quality evaluation. This paper aims to discuss the aforementioned idea.

First, the differential body is set on a rotation platform before measuring. Then one laser sensor called as “primary sensor”, is installed on the intern of the differential body. The spherical surface and four holes on the differential body are sampled by the primary sensor when the rotation platform rotates one revolution. Another sensor called as “secondary sensor”, is installed above to sample the external cylinder surface and the planar surface on the top of the differential body, and the external cylinder surface and the planar surface are high in manufacturing precision, which are used as datum surfaces to compute the errors caused by the motion of the rotation platform. Finally, the sampled points from the primary sensor are compensated to improve the measurement accuracy.

A multi-laser sensors-based measurement instrument is proposed for the measurement of geometry errors of a differential body. Based on the characteristics of the measurement data, a gradient image-based method is proposed to distinguish different objects from laser measurement data. A case study is presented to validate the measurement principle and data processing approach.

The study investigates the possibility of correction of sensor data by the measurement results of multiple sensors to improving measurement accuracy. The proposed technique enables the error analysis and compensation by the geometric correlation relationship of various features on the measurand.

The proposed error compensation principle by using multiple sensors proved to be useful for the design of new measurement device for special part inspection. The proposed approach to describe the measuring data by image also is proved to be useful to simplify the measurement data processing.