Search results

The primary goal of this paper was to find out how task effectiveness, completion, efficiency and task time affect the general user satisfaction with a specific software product, and which factors, mentioned above, have the biggest effect on user satisfaction. The secondary goal of this examination was to try out how the metrics of ISO/IEC TR 9126‐4 standard can be applied for measuring quality in use of the software product in a real library environment.

This study introduces the results of research which focused on the measurement of user satisfaction using ISO/IEC TR 9126‐4. Data of the examination was gained from the logfiles of Web OPAC used at the University and National Library of University of Debrecen. Based on this data the study was seeking the relation between quality of task solution with the software product and user satisfaction. To carry out the examinations the University and National Library of University of Debrecen permitted access of its Web OPAC with four unique URL numbers. In this way it was possible to separate the logfiles of participants in the examination from those of other library users and analyse each separately. Measuring users' effectiveness, completion and efficiency was based on the relevant metrics of ISO/IEC TR 9126‐4‐ Quality in use metrics standard. The study measured the satisfaction after using the software with the questionnaire.

The study could not assess every potential user satisfaction influential factor, but focused on gaining data from log‐files, and converted them into metrics according to the ISO/IEC TR 9126‐4 standard. Of the examined factors, the effectiveness of task solution had the greatest influence on user satisfaction: among the four detailed factors effectiveness‐satisfaction variables, it possessed the highest calculated correlation coefficient value. Another important statement of this study was that during the satisfaction examinations it was necessary to be attentive to the satisfaction structure of well definable user groups, who used library information systems, and who showed special features.

Measuring user's effectiveness, completion and efficiency was based on the relevant metrics of ISO/IEC TR 9126‐4‐ Quality in use metrics standard.

The purpose of this paper is to describe the results of two consecutive EFQM‐based self‐assessments, which were performed in Meliusz County Library of Debrecen, Hungary in 2007 and 2008. At the time of the first assessment the library operated across several scattered buildings with poor working conditions. By the time of the second self‐assessment the library had moved to a new, modern building, with an ideal working environment. The focus of this examination is to determine how the positive change of environmental impacts influence the satisfaction of both employees and users.

In one of this author's previous research studies, an EFQM‐based toolkit for library self‐assessments was developed which provided the methodological base for these surveys. Enablers of the organization – leadership; policy and strategy; people; partnerships and resources; and processes – were evaluated and surveyed.

This author had the preconceived notion before evaluating the results that the results of second assessment would naturally be more positive than the results of the first, due to the improved, modern environment. Comparison of the two surveys provided unexpected results, as the employees rated enablers in 2007 consistently higher than in 2008. The goal of this study became an investigation of this interesting dilemma, which proved to have changes of senior management at its roots.

The examinations are conducted using the pro forma method of the EFQM‐based self‐assessment package. No other Hungarian libraries have performed self‐assessment based on this method and an examination of the results of this study proves its applicability. With the help of the pro forma method, the most sophisticated and smallest facts that influence the life of the organization become apparent.

The purpose of this paper is to present a comparative study on the characteristics of knitted fabrics used in the manufacturing of apparel, which are produced from organic cotton, lyocell and soybean protein fiber (SPF). It is important for both the environment and society that textile industry continues to adopt more ecofriendly materials and furthermore, pushes to increase awareness regarding these material choices available to the consumer and the corresponding impacts of consumers’ decisions. The use of sustainable fibers may be a starting point for changing the industrial paradigm of the textile industry.

The research presented herein analyzes the potential use of three raw materials used in the development of knitted fabrics: organic cotton, lyocell and SPF. The experimental trials, based on norms, determined the weight, pilling, rupture pressure resistance, absorption by capillarity, dimensional alteration and elasticity. The significance of the experimental results was verified through the analysis of variance, with a confidence interval of 95 percent (p=0.05) and the determination of the optimal regulation of the machine was made through an analysis of the response surface.

The results indicate that each of the studied materials are suitable for textile application; however, the fabrics manufactured from soybean yarn, compared to those manufactured from organic cotton or lyocell, have a higher potential to meet the needs of the costumer.

The discussion regarding sustainability is far reaching on the ways it interacts with human life. As such, the latent need for meeting this new demand presents a unique opportunity for the development of new processes and products. In the case of the textile industry, initiatives are gradually being adopted that make the processes used by the supply chain less damaging to the environment. Clothing and fashion are highly visible elements of society, so consequently, the textile industry serves as an excellent candidate for promoting a sustainable and eco-friendly mindset.

The incorporation of sustainable fibers can serve as a starting point for change to the industrial paradigm existing within the textile industry. To this point, this study intended to analyze the potential implementation of three raw materials – organic cotton, lyocell and SPF – in the development of knitted fabrics. The results indicated that these materials are adequate for textile applications.