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Article
Publication date: 1 April 2003

Georgios I. Zekos

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination…

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57116

Abstract

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some legal aspects concerning MNEs, cyberspace and e‐commerce as the means of expression of the digital economy. The whole effort of the author is focused on the examination of various aspects of MNEs and their impact upon globalisation and vice versa and how and if we are moving towards a global digital economy.

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Managerial Law, vol. 45 no. 1/2
Type: Research Article
ISSN: 0309-0558

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Article
Publication date: 1 March 2001

K.G.B. Bakewell

Compiled by K.G.B. Bakewell covering the following journals published by MCB University Press: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes…

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16212

Abstract

Compiled by K.G.B. Bakewell covering the following journals published by MCB University Press: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes 8‐18; Property Management Volumes 8‐18; Structural Survey Volumes 8‐18.

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Structural Survey, vol. 19 no. 3
Type: Research Article
ISSN: 0263-080X

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Article
Publication date: 1 September 2001

Index by subjects, compiled by K.G.B. Bakewell covering the following journals: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes 8‐18; Property…

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14127

Abstract

Index by subjects, compiled by K.G.B. Bakewell covering the following journals: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes 8‐18; Property Management Volumes 8‐18; Structural Survey Volumes 8‐18.

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Facilities, vol. 19 no. 9
Type: Research Article
ISSN: 0263-2772

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Article
Publication date: 1 March 2001

K.G.B. Bakewell

Compiled by K.G.B. Bakewell covering the following journals published by MCB University Press: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes…

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13571

Abstract

Compiled by K.G.B. Bakewell covering the following journals published by MCB University Press: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes 8‐18; Property Management Volumes 8‐18; Structural Survey Volumes 8‐18.

Details

Property Management, vol. 19 no. 3
Type: Research Article
ISSN: 0263-7472

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Article
Publication date: 1 May 2001

K.G.B. Bakewell

Compiled by K.G.B. Bakewell covering the following journals published by MCB University Press: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes…

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13552

Abstract

Compiled by K.G.B. Bakewell covering the following journals published by MCB University Press: Facilities Volumes 8‐18; Journal of Property Investment & Finance Volumes 8‐18; Property Management Volumes 8‐18; Structural Survey Volumes 8‐18.

Details

Journal of Property Investment & Finance, vol. 19 no. 5
Type: Research Article
ISSN: 1463-578X

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Book part
Publication date: 30 July 2018

Abstract

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Marketing Management in Turkey
Type: Book
ISBN: 978-1-78714-558-0

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Article
Publication date: 1 February 1989

Kees van Ham

Describes how the European Foundation for Quality Management believes quality must become part of every organisation′s strategic business plan. Discusses how the…

Abstract

Describes how the European Foundation for Quality Management believes quality must become part of every organisation′s strategic business plan. Discusses how the organisation plans to develop specific quality awareness, management education and motivational programmes in close co‐operation with other European organisations and institutions of higher education. Discusses how the EFQM plans to strengthen the role of quality management in Europe. Concludes by looking at the EFQM plan to establish a European Quality Award which is to be content oriented and based on customer satisfaction.

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The TQM Magazine, vol. 1 no. 2
Type: Research Article
ISSN: 0954-478X

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Abstract

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International Journal of Sociology and Social Policy, vol. 12 no. 4/5/6/7
Type: Research Article
ISSN: 0144-333X

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Article
Publication date: 6 March 2007

Tito A. Conti

Through the analysis of a crucial period of the history of quality in Europe – the creation of the European Foundation for Quality Management (EFQM) and the development of…

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7634

Abstract

Purpose

Through the analysis of a crucial period of the history of quality in Europe – the creation of the European Foundation for Quality Management (EFQM) and the development of the European Quality Award – the author, who was a protagonist of the narrated events, aims to reveal some historical aspects that are generally ignored and that should explain some of the peculiarities of the award model. Taking stock of the present situation, some directions taken in the TQM/Excellence Model's development and use are questioned, and the author reasserts his views on the whole matter.

Design/methodology/approach

For the historical part the author has based his research on public documents, EFQM Newsletters and internal documentation and personal correspondence with the protagonists of the events that are mentioned. The author will be glad to share with students who want to conduct research in this area his personal records. The following discussion is mostly based on the author's findings and experiences, compared with the most common practices.

Findings

Since the purpose of the paper is to tell a story which the author was a protagonist of, to derive from it some lessons that are important for the future, the first part of the paper is dedicated to narrating those aspect of the European Quality Award Model's development that are crucial to understanding why such a model, initially developed following the Malcolm Baldrige Award scheme, suddenly changed dramatically. In this part the author relates some personal anecdotes to make the story more alive and complete. The second part of the paper presents the author's views on organisational improvement models and self‐assessment and explains why he believes that the present course should be changed, if the risk of negative impacts on quality development is to be avoided.

Originality/value

The paper tells a story of an out of the box approach that strongly affected the development of the European Quality Award Model, now the EFQM Excellence Model; and explains why, in the author's view, further innovation is needed in quality management, if we really want to pursue continuous organisational improvement.

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Article
Publication date: 30 May 1995

Colin Gilligan

Given the ways in which the research pressures on university staff are becoming seemingly ever greater, an issue of the European Journal of Marketing that is given over to…

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3186

Abstract

Given the ways in which the research pressures on university staff are becoming seemingly ever greater, an issue of the European Journal of Marketing that is given over to a survey of the kinds of research initiatives which are currently being carried out is timely. The study which provides the basis for this was conducted between December 1994 and February 1995, with questionnaires being sent to staff in universities throughout Europe. At the time the final selection was made, a total of 150 responses had been received from 18 countries.

Details

European Journal of Marketing, vol. 29 no. 5
Type: Research Article
ISSN: 0309-0566

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