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Article
Publication date: 25 July 2024

Shutian Wang, Yan Lin, Lu Yan and Guoqing Zhu

Online comments significantly impact consumer choice and product sales. Existing research focuses on the direct effects of online comments on product sales, whereas studies on the…

Abstract

Purpose

Online comments significantly impact consumer choice and product sales. Existing research focuses on the direct effects of online comments on product sales, whereas studies on the spillover effects of online comments are relatively limited, especially for high-involvement products. This study explores the impact of online comments of competing products on focal product sales in high-involvement products.

Design/methodology/approach

Data mining techniques are used to collect 72,367 online comments from the Autohome platform, and sentiment analysis algorithms are used to quantify the textual information for subsequent analysis. Specifically, two panel two-way fixed-effects models are constructed to explore the impact of the average valence and quantity of online comments of competing cars on focal car sales, and analyse this impact in terms of heterogeneity across car price levels, while the moderating effect of online comments of competing cars is explored.

Findings

The results show that the average quantity of online comments of competing cars has a significant effect on the sales of the focal car in the overall sample, while the average valence of online comments of competing cars does not have a significant spillover effect. Moreover, the spillover effect varies by car price level. For high-priced cars, the average quantity of online comments of competing cars significantly and negatively affects focal car sales, and the average valence of online comments of competing cars significantly and negatively moderates the effect of the valence of focal car online comments on its sales. For lower-priced cars, online comments of competing cars don’t significantly affect focal car sales.

Originality/value

This study not only enriches the theory of online comments and high-involvement product sales, but also provides reference and guidance for exploring spillover effects of online comments for other products.

Details

Industrial Management & Data Systems, vol. 124 no. 9
Type: Research Article
ISSN: 0263-5577

Keywords

Article
Publication date: 21 February 2024

Jerko Ledic Neto, Dalton Francisco Andrade, Hai-Yan Helen Lu, Anna Cecilia Mendonca Amaral Petrassi and Antonio Renato Pereira Moro

This study aimed to develop a psychometrically reliable job satisfaction (JS) measure for university employees, guiding administrative decisions and monitoring satisfaction over…

Abstract

Purpose

This study aimed to develop a psychometrically reliable job satisfaction (JS) measure for university employees, guiding administrative decisions and monitoring satisfaction over time in public universities.

Design/methodology/approach

A JS survey developed by a Brazilian federal university’s sustainability committee containing 58 items across physical, cognitive and organizational domains was longitudinally tested with 1,214 responses collected. The data were analyzed using Item Response Theory (IRT) analysis, employing the Graded Response Model, with tools such as frequency analysis, item characteristic curve, and full-information factor analysis in RStudio. The scale’s criterion validity was also established via expert qualitative interpretation.

Findings

The instrument’s internal consistency was confirmed as the results demonstrated its high reliability with a marginal reliability coefficient of 0.95. Significant findings revealed that recognition and supervisor relationships were key discriminators of JS and that workers began to perceive satisfaction when basic environmental conditions were met.

Research limitations/implications

It is important to mention that the application of this scale is specifically limited to higher education institutions and may not be directly applicable to other educational settings or industry sectors without modifications.

Originality/value

Although numerous measures and scales have been developed to assess JS, one elaborated by using IRT in a public university environment was lacking. Due to shifting dynamics in the workplace, traditional measurement of JS has proven inadequate, necessitating a more precise, accessible and updated tool. The developed scale allows precisely targeted interventions to improve JS and can be reapplied to evaluate their effectiveness. This research thus contributes a valuable tool for academic organizational psychology, enhancing the understanding of the measurement of JS.

Details

International Journal of Public Sector Management, vol. 37 no. 4
Type: Research Article
ISSN: 0951-3558

Keywords

Article
Publication date: 2 July 2024

Robin Jung-Cheng Chen, Sophia Shi-Huei Ho, Futao Huang and Ying-Yan Lu

The internationalization of higher education institutions (HEIs) is the top stage of international relations among universities, and it is no longer regarded as a goal but as a…

Abstract

Purpose

The internationalization of higher education institutions (HEIs) is the top stage of international relations among universities, and it is no longer regarded as a goal but as a means to improve the education of sustainability. As institutional commitments to internationalize higher education continue to grow, so does the need to critically consider the intended purposes and actual outcomes of the resulting programs and policies. This study aims to explore how institutional international policies influence outcomes of HEIs internationalization in the East Asian region, specifically in Taiwan and Japan.

Design/methodology/approach

The study used quantitative design. 3,158 participants, including 1,192 participants from Taiwan and 1,966 participants from Japan, were randomly recruited to complete the Academic Profession in the Knowledge Society (APIKS), an international survey examining the change in academic work in HEIs. The study adopted quantitative data and used two variables (institutional international policies and outcomes of internationalization) with descriptive, correlational, and moderated multiple hierarchical regression analysis with SPSS computer software to answer the research questions.

Findings

The study showed that both Taiwanese and Japanese academics have high agreements on the outcomes of internationalization for enhancing academic quality and increasing mobility of students. In both countries, two institutional international policies of HEIs internalization-- clear internationalization strategies and funding for faculty members to undertake research abroad-- can significantly influence the process of internationalization in the teaching-oriented and research-oriented HEIs respectively.

Originality/value

This study provides insight into the relationship between institutional international policies and the outcomes of HEIs internationalization in Taiwan and Japan. It provides university leaders with empirical evidence for implementing managerial strategies of internationalization that promote education for sustainability in HEIs.

Details

International Journal of Comparative Education and Development, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2396-7404

Keywords

Article
Publication date: 10 January 2024

Tony Yan and Michael R. Hyman

The purpose of this paper is to provide a critical historical analysis of the business (mis)behaviors and influencing factors that discourage enduring cooperation between…

Abstract

Purpose

The purpose of this paper is to provide a critical historical analysis of the business (mis)behaviors and influencing factors that discourage enduring cooperation between principals and agents, to introduce strategies that embrace the social values, economic motivation and institutional designs historically adopted to curtail dishonest acts in international business and to inform an improved principal–agent theory that reflects principal–agent reciprocity as shaped by social, political, cultural, economic, strategic and ideological forces

Design/methodology/approach

The critical historical research method is used to analyze Chinese compradors and the foreign companies they served in pre-1949 China.

Findings

Business practitioners can extend orthodox principal–agent theory by scrutinizing the complex interactions between local agents and foreign companies. Instead of agents pursuing their economic interests exclusively, as posited by principal–agent theory, they also may pursue principal-shared interests (as suggested by stewardship theory) because of social norms and cultural values that can affect business-related choices and the social bonds built between principals and agents.

Research limitations/implications

The behaviors of compradors and foreign companies in pre-1949 China suggest international business practices for shaping social bonds between principals and agents and foreign principals’ creative efforts to enhance shared interests with local agents.

Practical implications

Understanding principal–agent theory’s limitations can help international management scholars and practitioners mitigate transaction partners’ dishonest acts.

Originality/value

A critical historical analysis of intermediary businesspeople’s (mis)behavior in pre-1949 (1840–1949) China can inform the generalizability of principal–agent theory and contemporary business strategies for minimizing agents’ dishonest acts.

Details

Journal of Management History, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1751-1348

Keywords

Article
Publication date: 6 December 2023

Xiaolong Lu, Xudong Sui, Xiao Zhang, Zhen Yan and Junying Hao

This study aims to investigate the effect of V doping on the microstructure, chemical stability, mechanical and vacuum tribological behavior of sputtered MoS2 coatings.

Abstract

Purpose

This study aims to investigate the effect of V doping on the microstructure, chemical stability, mechanical and vacuum tribological behavior of sputtered MoS2 coatings.

Design/methodology/approach

The MoS2-V coatings are fabricated via tuning V target current by magnetron sputtering technique. The structural characteristic and elemental content of the coatings are measured by field emission scanning electron microscopy, X-ray diffractometer, electron probe X-ray micro-analyzer, Raman, X-ray photoelectron spectroscopy, high resolution transmission electron microscope and energy dispersive spectrometer. The hardness of the deposited coatings are tested by a nanoindentation technique. The vacuum tribological properties of MoS2-V coatings are studied by a ball-on-disc tribometer.

Findings

Introducing V into the MoS2 coatings results in a more compact microstructure. The hardness of the coatings increases with the doping of V. The MoS2-V coating deposited at a current of 0.2 A obtains the lowest friction coefficient (0.043) under vacuum. As the amount of V doping increases, the wear rate of the coating decreases first and then increases, among which the coating deposited at a current of 0.5 A has the lowest wear rate of 2.2 × 10–6 mm3/N·m.

Originality/value

This work elucidates the role of V doping on the lubrication mechanism of MoS2 coatings in a vacuum environment, and the MoS2-V coating is expected to be applied as a solid lubricant in space environment.

Details

Industrial Lubrication and Tribology, vol. 76 no. 1
Type: Research Article
ISSN: 0036-8792

Keywords

Article
Publication date: 23 August 2024

Chunmei Wang and Sujuan Zhang

The sustainable development of contractor organizations depends highly on bidding decision-making of projects. This current study, leveraging the risk decision-making theory…

Abstract

Purpose

The sustainable development of contractor organizations depends highly on bidding decision-making of projects. This current study, leveraging the risk decision-making theory, attempts to elucidate the process of contractors’ bid/no-bid decision-making and reveal how the process is influenced by their perception of risk. In particular, this study aims to explore the multiple mediating effects of contractors’ trust in owners and risk perception in explaining the relationship between contractual governance outlined in owners’ bidding documents and the bid/no-bid decisions.

Design/methodology/approach

A questionnaire survey was used to obtain data from the Chinese construction industry. The PLS-SEM technique was employed to analyze a dataset of 557 available questionnaires.

Findings

The findings indicate that (1) the contractual governance provided by owners’ bidding documents positively impacts contractors’ bid/no-bid decisions; (2) both risk perception and trust serve as multiple mediators in this relationship and (3) trust mediates the relationship between contractual governance and contractors’ risk perception.

Originality/value

Drawing upon the risk decision-making theory, this study proposes a multiple mediation model for understanding contractors’ bid/no-bid decision-making processes. It contributes to a better understanding of contractors’ bidding decision-making mechanisms, thereby offering theoretical guidance for contractors to make reasonable and informed risk decisions.

Details

Engineering, Construction and Architectural Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0969-9988

Keywords

Book part
Publication date: 18 January 2024

Satyadev Rosunee and Roshan Unmar

Manufacturing in Mauritius is mostly export-oriented. Any supply chain (SC) failure or resilience deficit may result in cancellation of orders and loss of customers, market share…

Abstract

Manufacturing in Mauritius is mostly export-oriented. Any supply chain (SC) failure or resilience deficit may result in cancellation of orders and loss of customers, market share and revenue and reduce capability to compete globally. Addressing this challenge is complex, although digital technologies and artificial intelligence (AI) models can improve resilience by assisting decision-making and mitigate risks, thus infusing greater predictability across the SC.

Supply chains are facing increasing disruptions and uncertainties owing to extreme weather events, the war in Ukraine, market volatility and the ongoing COVID-19 pandemic, among other factors. Manufacturing industries and their supply chains essentially create thousands of jobs that enable economic growth and sustain export capability. In addition, they need to maintain or increase both productivity and efficiency and recover quickly from unforeseen or unexpected challenges – that is they need to be resilient. Transformation initiatives, whether in production or supply chain management (SCM), are never easy. Process changes not supported by data or hurried human decisions can sometimes have unintended consequences, mainly adverse. However, in times of greater uncertainty (war and pandemic), setbacks can have greater consequences on the business. Manufacturers are already apprehensive and report slowing exports as recession concerns have caused consumers and businesses to pull back on spending. There is therefore a need to reduce uncertainty and augment resilience by unlocking and synthesising insights that emanate from the power of data analytics, AI and machine learning to improve the resilience efficiency balance.

This chapter will discuss the opportunities arising from the adoption and implementation of digital technologies and AI in SCM, leading to better value creation, less greenhouse gas emissions and resilience. The hurdles that enterprises are facing to integrate AI in their logistics and SCs will also be highlighted. This work comments on initiatives that uphold the objectives of SDG 8 – decent work and economic growth, SDG 9 – industry, innovation & infrastructure and SDG 13 – climate action.

Details

Artificial Intelligence, Engineering Systems and Sustainable Development
Type: Book
ISBN: 978-1-83753-540-8

Keywords

Article
Publication date: 24 June 2024

Binhua Ye, Chaoran Chen and Jiantong Zhang

What’s the flow path of knowledge sharing among members in online health community (OHC)? Exploration of this issue could shed light on mechanisms behind user knowledge sharing…

Abstract

Purpose

What’s the flow path of knowledge sharing among members in online health community (OHC)? Exploration of this issue could shed light on mechanisms behind user knowledge sharing and interaction on OHC, but few studies have focused on it. This study is going to address this research gap and to provide richer support for subsequent knowledge management related research.

Design/methodology/approach

Based on the core-periphery effect, this study combines content analysis and social network analysis to portray the paths of different types of social support for core and periphery users from social support perspective.

Findings

Results reveal that the core users follow a pattern of high-stage and low-stage users with distinct needs, while the path pattern of the edge user group mainly consists support from high-stage to low-stage users. Results show that there is apparent distinction between the paths of emotional and informational support between core and periphery users. For core users, emotional support flows from lower stage users to higher stage users, while informational support follows the opposite direction. For periphery users, the paths of emotional support and informational support are identical, with both flowing from higher stage users to lower stage users.

Originality/value

This study explores the flow paths of information support and emotional support for core and periphery users, and discovers the different patterns of these two types of users, providing theoretical guidance for platform administrators to manage users more efficiently and ensure the sustainable development of the platform.

Details

Aslib Journal of Information Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2050-3806

Keywords

Article
Publication date: 28 February 2022

Hazhar Faris, Mark Gaterell and David Hutchinson

The construction industry is a primary contributor to the development of emerging economies such as the Kurdistan Region of Iraq. However, the sector is underperforming, and…

Abstract

Purpose

The construction industry is a primary contributor to the development of emerging economies such as the Kurdistan Region of Iraq. However, the sector is underperforming, and products are not meeting expectations. A lack of collaboration is considered a significant contributor to these issues. Various researchers have identified factors to improve collaborative approaches. However, there is still a lack of clear frameworks to help implement collaboration in the construction industry, especially in emerging economies. Therefore, this study aims to develop a framework to implement collaboration in the construction industry.

Design/methodology/approach

This article utilises a review of literature, questionnaire and interviews with experts in the construction industry in order to develop a framework to achieve collaboration in construction projects.

Findings

The research presents a framework that distributes the factors of collaboration over the project lifecycle stages in accordance with the Royal Institute of British Architects (RIBA) Plan of Work 2007. Each factor is divided into a set of enabling conditions which must be satisfied to ensure that the given specific factors are delivered. Additionally, the framework suggests appointing a collaboration champion at the beginning of the project to manage the process.

Originality/value

The research contributes to scarce literature about collaboration practices in the Kurdistan Region and in emerging economies in general.

Details

Smart and Sustainable Built Environment, vol. 13 no. 1
Type: Research Article
ISSN: 2046-6099

Keywords

Article
Publication date: 30 May 2023

Yuheng Wang and Junyuan Chen

This study seeks to understand how accountant stereotypes have been constructed and reconstructed at the macro-national and the structural level in Chinese society.

1608

Abstract

Purpose

This study seeks to understand how accountant stereotypes have been constructed and reconstructed at the macro-national and the structural level in Chinese society.

Design/methodology/approach

This qualitative investigation into China's social construction of accountant stereotypes employs Becker's (1963) labelling theory. Viewing stereotyping as a socially constructed practice, this study draws on a post-positivistic, reflexive epistemology in conducting 28 semi-structured interviews with accountants and related actors.

Findings

Chinese accountant stereotypes are constructed and reconstructed according to the rules created and enforced in different cultural-political periods. The accountant stereotypes constructed during the ancient Confucian period (500 BC – 1948) were replaced during 1949 and 2012 when the political focus shifted towards propagating socialism and later promoting economic growth. They also show how Confucian stereotypes of accountants resurfaced in 2013 but were reconstructed by the central government's cultural confidence policy of propagating Confucianism.

Originality/value

Empirically, prior literature has focused on what the accountant stereotype is and how accountants respond to such stereotypes, but it has neglected the ways in which these accountant stereotypes are politically and culturally constructed, diffused and legitimated. This paper fills in the gap by understanding the social practice of accountant stereotyping in a previously unexplored political-cultural context, namely Chinese society. In theoretical terms, by offering the first use of Becker's (1963) labelling theory in the accounting literature, it furthermore enhances our understanding of how accountants' identities and social standing are shaped by social rules.

Details

Accounting, Auditing & Accountability Journal, vol. 37 no. 1
Type: Research Article
ISSN: 0951-3574

Keywords

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