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This study aims to understand the level of graduate students’ awareness and usage of e-books purchased by the authors’ university library since the COVID-19 pandemic.

The authors created a Qualtrics survey with 13 questions that was sent to the university’s graduate student email list. The survey was sent in the fall of 2023 and was open for one month. The list had 3,318 subscribers; 113 complete responses were received, for a response rate of 3.4%.

The results found that doctoral students (80%) are more aware than master’s students (64%) of e-book availability through the library, and usage rates are higher for doctoral students (78%) compared to master’s students (52%). In addition, the frequency of e-book usage since COVID-19 has changed, with more than half of respondents using e-books more often. The majority of respondents who use e-books do so because they are required as a textbook. While international students use their laptop or smartphone for reading e-books, domestic students prefer laptops. Student comments at the end of the survey revealed ways for libraries to help improve e-book awareness.

The authors’ goal to have a response rate of 5%–10% was not achieved; the authors therefore did not use any statistics to measure the significance of the results. The survey did not ask whether students started their degree programs prior to 2020, but their start year could have influenced responses.

The present study looks at the current level of usage and awareness of specific populations (graduate students, online students and international students) regarding e-books. This study focuses on student perspectives regarding what devices they use to access e-books and how their usage differs across academic disciplines.

The main purpose of this study is to explore the existing information and communication technologies (ICTs) scenario in public and private university libraries in Bangladesh. The aim of the study was to determine the use and extent of ICT implementation for collection development practices of the said institutions.

The study is based on a structured questionnaire for university library users. Students' opinions have been encapsulated, and the data findings were analyzed and presented in light of the responses.

For students who responded to the questionnaire, their ICT-based knowledge usage experience is not up to the mark. In general, it was found that students had limited knowledge about ICT-based resources and services. Besides this, the study also showed how to improve the entire condition and services of these libraries by adopting modern technology. This investigation reveals the situation they encountered in applying information technology and puts forward necessary recommendations that may help improve their services in the information storing and dissemination process.

This study focuses on the user perceptions of ICT-based library services in university libraries in Bangladesh. It will prompt further research on user perceptions of ICT-based library services in academic libraries globally.

For the provision of smart library services to end users, tools of the Internet of Things (IoT) play a significant role. The study aims to discover the factors influencing the adoption of IoT in university libraries, investigate the impact of IoT on university library services and identify challenges to adopt IoT applications in university libraries.

A systematic literature review was carried out to address the objectives of the study. The 40 most relevant research papers published in the world’s leading digital databases were selected to conduct the study.

The findings illustrated that rapid growth in technology, perceived benefits, the networked world and the changing landscape of librarianship positively influenced the adoption of IoT in university libraries. The study also displayed that IoT supported library professionals to initiate smart library services, assisted in service efficiency, offered context-based library services, provided tracking facilities and delivered effective management of library systems. Results also revealed that a lack of technical infrastructure, security and privacy concerns, a lack of technological skills and unavailability of policy and strategic planning caused barriers to the successful adoption of IoT applications in university libraries.

The study has provided theoretical implications through a valuable addition to the current literature. It has also offered managerial implications for policymakers to construct productive policies for the implementation of IoT applications in university libraries for the attainment of fruitful outcomes. Finally, the study provides a baseline for understanding the adoption of IoT in academic libraries.

The purpose of this study is to analyse and discuss the influencing factors of user experience in university mobile libraries and the improvement path of user experience in the context of mobile learning.

The study adopted the grounded theory research method, and the sample included 28 students from five universities, with mobile libraries as the research objects and semi-structured interview as data acquisition method. A step-by-step coding analysis of the original interview materials was conducted, which comprehensively identified the main concerns and problems encountered by users of the university mobile library apps especially in the mobile learning behaviour mode, and then a theoretical model of the influencing factors of the app user experience of the university mobile library was constructed.

A theoretical model of influencing factors was constructed, which determined that system quality, interaction quality, content quality, interface quality and function quality were the key elements of mobile library user experiences. Furthermore, based on the research results and user feedback obtained in the research process, the content and key points relating to the user experience can be elaborated in detail. In addition, this study was able to determine users' perspectives and their behavioural characteristics when engaging in mobile learning.

This study establishes a theoretical model of the factors influencing of the user experience of university mobile libraries based on mobile learning, which could provide a valuable reference for the design of other programs and strategies to promote user learning experiences of mobile library app in colleges and universities.

Technological advancement has forced academic libraries to change their traditional services and routines by adopting emerging technologies to respond to the changing information needs of their users who are now more technologically inclined and prefer to access information remotely and in a timely manner. Smart technologies are the recent trends in academic libraries. This research aims to investigate the level of smart information service implementation at academic libraries in Jordan. It also aimed to investigate the correlation between the level of smart information services offered by the libraries and the level of digital competencies among the library staff.

This research is designed using survey design to collect comprehensive information from the study participants. A questionnaire was disseminated to 340 respondents, and 246 questionnaires were returned and were suitable for analysis with a response rate of 72.4%.

The results indicated a moderate level of smart information service offered by academic libraries, as well as a moderate level of digital skills associated with the advocacy of smart information services. The results also indicated a strong and positive relationship between the level of smart information services at the investigated libraries and the level of digital competencies among the librarians.

The findings will help other academic libraries understand how to respond to the emergent change in users’ information-seeking behavior by understanding their available human resources competencies and the requirement to undergo this emergent change.

This paper provides insights and practical solutions for academic libraries in response to global information trends based on users’ behaviors. This research was conducted in Jordan as one of the developing countries and hence it provides insights of the situation there. It will help academic libraries in Jordan and the region to handle and cope with the challenges associated with technology acceptance based on its staff level of digital competencies. The contribution of this research that it was done in a developing country where progress in the filed can be considered slow because of many factors, mainly economics, where institutions focus on essential library objectives, which are information resources development and databases subscriptions.

This research aims to develop a conceptual framework that explores the influence of open-source software (OSS) on the sustainability of library services within the context of academic libraries in Bangladesh.

The study uses a comprehensive research methodology that includes literature review and analysis to construct a robust conceptual framework. This study investigates the various dimensions of OSS adoption and its impact on library service sustainability.

The research findings reveal the critical factors and mechanisms through which OSS can positively affect the sustainability of library services. This study identifies key drivers and challenges associated with the adoption of open-source solutions in the context of Bangladesh academic libraries.

The framework developed in this research offers practical insights for academic libraries in Bangladesh seeking to adopt OSS solutions. This study guides how to leverage these technologies to enhance the sustainability of library services in a cost-effective and efficient manner.

This study contributes to the academic literature by presenting a novel conceptual framework tailored to the unique context of Bangladesh academic libraries. This study adds value by addressing the specific challenges and opportunities related to OSS adoption and its implications for library service sustainability in this region.

The COVID-19 pandemic led to a significant decline in library lending, but the response from libraries was insufficient. While researchers have provided guidelines, quantitative analysis of the extent of the impact is lacking.

Here, we examine library lending trends from 2019 to 2022, comparing the pre-pandemic and pandemic periods, analyzing lending changes among adults and children and different types of literature, using a public library as a case study.

This study shows a significant decrease in lending practice, especially among adults, and later recovery. Digital, fine and scientific literature gained popularity compared to other types.

The research results can serve as library management guidelines in case of a new pandemic.

The purpose of this study is to investigate how libraries use Twitter as a social media platform and examine the tweets they post, including multimedia content such as images and video clips. The study also aims to analyse the relationship between post types and user engagement and evaluate the effects of post features, such as multimedia content, on user engagement.

The methodology of the study involved three phases. In Phase 1, a review of related literature was conducted to develop a holistic approach for the study. In Phase 2, official Twitter handles of selected libraries were identified and verified for authenticity using various methods, including cross-checking with library websites. During Phase 3, data was collected from the Twitter handles. The data was then tabulated and interpreted to achieve the set objectives of the study.

The paper examined the tweets posted by select libraries on Twitter and their impact on user engagement. The study found that most tweets were related to library resources/collection and announcements, followed by events hosted by libraries. Emotionally inspiring posts and daily facts were also commonly posted. The findings also showed that including images in tweets resulted in higher levels of user engagement than video clips did. The study suggests that incorporating images fosters engagement and boosts retweets, while watching a video takes more effort and time.

The practical implications of the study can provide insights into the tweets that generate user engagement, which can help libraries tailor their social media strategies to attract and retain more followers. The paper can help libraries measure the success of their social media activities by evaluating user engagement metrics.

The originality/ value of the study lies in its examination of how libraries use Twitter as a social media platform, including the tweets they post and the impact of multimedia content on user engagement. While previous studies have examined the use of social media by libraries, this study focuses specifically on Twitter and provides a detailed analysis of the tweets that generate user engagement.

This study aims to identify the effects of artificial intelligence (AI) on university libraries and to reveal challenges associated with the adoption of AI-powered applications in libraries.

A systematic literature review (SLR) was applied to address the study’s objectives. The 25 most relevant seminal studies published in Scopus- and Web of Science-indexed journals were selected to conduct the study.

Findings revealed that AI has strong positive effects on university libraries. These effects included efficiency and promotion of library products, innovative library services, alignment of library services with the fourth industrial revolution (4IR), collection management and user services and transformation of library systems. Results also manifested that skills and knowledge barriers, financial and resource constraints and resistance to change created challenges to adopt AI-based services in university libraries.

This study has added valuable literature to the existing body of knowledge by conducting SLR on the basis of 25 most relevant research articles published in cite score and impact factor journals. It has provided practical implications by offering recommendations to adopt AI in university libraries. The study is a benchmark for policymakers, AI applications developers, higher education bodies, government representatives, university administration and library leadership to devise effective strategies and methods for the efficient adoption of AI in libraries. The study has also provided a framework to adopt AI applications in library settings.

This study aims to uncover the mechanisms behind the marginalization of county-level public libraries.

The research surveyed 25 counties in central China, including Hubei, Chongqing, Hunan, and Guizhou provinces. Semi-structured interviews were conducted with library directors and deputy directors, focusing on main and branch library construction, cultural inclusivity, library assessment, and digital services.

Contributing factors to library marginalization were identified as economic pressure, institutional domain, longstanding issues, organizational entity, and societal misconceptions. Building on this, the study introduces the HBAC model to explain county-level public library marginalization. Considering the actual social context of these libraries, the article proposes a “3 + 1” approach to mitigate their marginalization.

The research methodology, analysis process, theoretical model, and recommendations provided could shed light on academic research and practical exploration in the field of public libraries globally.