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Factors influencing the adoption of Internet of Things (IoT) in university libraries: a systematic literature review (SLR)

Khurram Shahzad (Department of Library, Government College University Lahore, Lahore, Pakistan)
Shakeel Ahmad Khan (Department of Information Management, The Islamia University of Bahawalpur, Bahawalpur, Pakistan)
Abid Iqbal (Department of Library, Prince Sultan University, Riyadh, Saudi Arabia)

The Electronic Library

ISSN: 0264-0473

Article publication date: 10 January 2024

Issue publication date: 10 April 2024




For the provision of smart library services to end users, tools of the Internet of Things (IoT) play a significant role. The study aims to discover the factors influencing the adoption of IoT in university libraries, investigate the impact of IoT on university library services and identify challenges to adopt IoT applications in university libraries.


A systematic literature review was carried out to address the objectives of the study. The 40 most relevant research papers published in the world’s leading digital databases were selected to conduct the study.


The findings illustrated that rapid growth in technology, perceived benefits, the networked world and the changing landscape of librarianship positively influenced the adoption of IoT in university libraries. The study also displayed that IoT supported library professionals to initiate smart library services, assisted in service efficiency, offered context-based library services, provided tracking facilities and delivered effective management of library systems. Results also revealed that a lack of technical infrastructure, security and privacy concerns, a lack of technological skills and unavailability of policy and strategic planning caused barriers to the successful adoption of IoT applications in university libraries.


The study has provided theoretical implications through a valuable addition to the current literature. It has also offered managerial implications for policymakers to construct productive policies for the implementation of IoT applications in university libraries for the attainment of fruitful outcomes. Finally, the study provides a baseline for understanding the adoption of IoT in academic libraries.



The research team acknowledges and appreciates the assistance of Prince Sultan University Riyadh, Saudi Arabia, to conduct the study.

Conflicts of interest: The authors do not have any conflicts of interest.


Shahzad, K., Khan, S.A. and Iqbal, A. (2024), "Factors influencing the adoption of Internet of Things (IoT) in university libraries: a systematic literature review (SLR)", The Electronic Library, Vol. 42 No. 2, pp. 255-287.



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