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In recent years there has been growing discussion in the library community regarding the civic role of the public library. The discussion is rooted in a deep-seated professional commitment to the value of the public library as an institution of democratic society. As a recent president of the American Library Association, Nancy Kranich, wrote in 2001, “Libraries serve the most fundamental ideals of our society as uniquely democratic institutions. As far back as the nineteenth century, libraries were hailed as institutions that schooled citizens in the conduct of democratic life.” (p. vi).

Research into the library as place investigates the role of public library buildings as destinations, physical places where people go for various reasons ranging from making use of the library's resources and services or seeking to fulfill an information or reading need to less easily identified reasons that may include using the library's building as a place to make social or business contacts, to build or reinforce community or political ties, or to create or reinforce a personal identity. This study asks: How are one rural US public library system's newly constructed buildings functioning as places? The answer is derived from answers to sub-questions about adult library users, user, and staff perceptions of library use, and observed use of library facilities. The findings are contextualized using a framework built of theories from human geography, sociology, and information studies.

This case study replicates a mixed-methods case study conducted at the main public libraries in Toronto and Vancouver in the late1990s and first reproduced in Halifax, Nova Scotia in 2006. It tests methods used in large urban settings in a rural, small-town environment. This study also expands on its antecedents by using thematic analysis to determine which conceptualizations of the role of the public library as place are most relevant to the community under investigation.

The study relies on quantitative and qualitative data collected via surveys and interviews of adult library users, interviews of library public service staff members, structured observations of people using the libraries, and analysis of selected administrative documents. The five sets of data are triangulated to answer the research sub-questions.

Thematic analysis grounded in the conceptual framework finds that public realm theory best contextualizes the relationships that develop between library staff members and adult library users over time. The study finds that the libraries serve their communities as informational places and as familiarized locales rather than as third places, and that the libraries facilitate the generation of social capital for their users.

While LIS scholarship emphasizes the need to be multi-literate by equipping people with critical information literacy, digital literacy, and media literacy skills to combat the phenomenon of fake news in the contemporary information society, the concept of political information literacy is still in its infancy. This chapter addresses this gap by developing an understanding of political information literacy and challenges the premise that information professionals and information organizations should remain neutral in the face of phenomena like censorship through noise and disinformation. In this endeavor, it reviews contemporary information environments vis-à-vis the growth of fake news and misinformation, and current information literacy approaches utilized by information organizations. Thereafter, it explores several cognitive barriers, such as the role of confirmation bias, information avoidance, information groupishness, and information overload, which affects people’s ability to process information. Finally, it encourages information professionals to hold regular information sessions on politically charged topics, tackle the cognitive factors increasing misinformation, and cultivate multidisciplinary approaches to confront fake news.

This exploratory study, a Ph.D. dissertation completed at the University of Western Ontario in 2013, examines the materially embedded relations of power between library users and staff in public libraries and how building design regulates spatial behavior according to organizational objectives. It considers three public library buildings as organization spaces (Dale & Burrell, 2008) and determines the extent to which their spatial organizations reproduce the relations of power between the library and its public that originated with the modern public library building type ca. 1900. Adopting a multicase study design, I conducted site visits to three, purposefully selected public library buildings of similar size but various ages. Site visits included: blueprint analysis; organizational document analysis; in-depth, semi-structured interviews with library users and library staff; cognitive mapping exercises; observations; and photography.

Despite newer approaches to designing public library buildings, the use of newer information technologies, and the emergence of newer paradigms of library service delivery (e.g., the user-centered model), findings strongly suggest that the library as an organization still relies on many of the same socio-spatial models of control as it did one century ago when public library design first became standardized. The three public libraries examined show spatial organizations that were designed primarily with the librarian, library materials, and library operations in mind far more than the library user or the user’s many needs. This not only calls into question the public library’s progressiveness over the last century but also hints at its ability to survive in the new century.

This chapter discusses the unique role that public libraries can play to (re)build our Republic by centering the lived experiences and voices of marginalized communities. As robust sites for out-of-school time learning and community-based information spaces, public libraries have long played a key role in promoting the health and well-being of our nation’s democracy. Public libraries’ inclusivity efforts, though, have not always been evenly balanced, and these efforts have often been underdeveloped, poorly articulated, and undervalued by other key civic actors. Bringing together a Learning Sciences scholar of youth development and civic engagement, Library and Information Sciences scholar on free speech, and an Assistant Director of a public library in the Southeast, this chapter will offer interdisciplinary research-practice insights into both the challenges and opportunities that exist for public libraries as they grapple with the serious question of how to serve the public in the complex reality that is this third decade of the twenty-first century. In particular, this chapter explores questions like: how can public libraries balance the constraints of the status quo to hear, share, and amplify the voices of marginalized communities? And in what ways can library staff encourage opportunities that bridge librarians’ expertise and libraries’ resources with the lived realities and needs of marginalized communities? In this chapter, the authors expand upon these questions and collectively dream about the ways in which public libraries might be reimagined to more authentically and equitably serve the many faces of the contemporary American public.

This is a troubled age for democracy, but the nature of that trouble and why it is a problem for democracy is an open question, not easy to answer. Widespread wishing for responsible leaders who respect democratic norms and pursue policies to benefit people and protect the vulnerable don’t help much. The issue goes well beyond library contexts, but it is important that those in libraries think through our role in democracy as well. Micro-targeting library-centric problems won’t be effective and don’t address the key issue of this volume. The author can only address the future if we recover an understanding of the present by building up an understanding of actually-existing democracy: (1) the scope must be narrowed to accomplish the task; (2) the characteristics of the retreat from democracy should be established; (3) core working assumptions and values – what libraries are about in this context – must be established; (4) actually-existing democracy should then be characterized; (5) the role of libraries in actually-existing democracy is then explored; (6) the source and character of the threat that is driving the retreat from democracy and cutting away at the core of library assumptions and values is analyzed; (7) the chapter concludes by forming a basis of supporting libraries by unpacking their contribution to building and rebuilding democratic culture: libraries are simultaneously less and more important than is understood.

In November 2001, Scott Carlson, in the Chronicle of Higher Education wrote an article on library use titled “The deserted library: As students work online, reading rooms empty out—leading some campuses to add Starbucks” (Carlson, 2001). The essence of this chapter is that many librarians, facing dramatic declines in library gate counts resulting from the wealth of electronic resources accessible remotely, were beginning to move away from traditional conceptions of the library as primarily a repository for print collections. Carlson describes the “tough sell” that the Georgia College and State University in Milledgeville had experienced when planning a $19.5 million library addition in the mid-1990s. In response librarians had begun “fighting back” with “plush chairs, double-mocha lattes, book groups, author readings.” Still, no one knew whether these stratagems would enhance learning or bring its readers back.

This chapter analyzes major trends in rural public libraries, beginning with a discussion of changes in service offerings since the advent of the Internet. These outlets are now better able to help patrons with their employment, education, and civic engagement needs than they have been at any point in the past. However, rural public libraries still lag behind their peers in broadband speeds, technological infrastructure, and various forms of service and training offerings that use these technologies. The difference in public offerings is not only due to problems of technology, but also limited funding for staff, aging and small buildings, and a lack of state and regional support to allow these libraries to achieve economies of scale. As libraries nationwide shift to focus more on public programming and digital offerings, these factors will be barriers to rural outlets keeping up with modern trends in the field.

This study uses Institute of Museum and Library Services (IMLS) and Digital Inclusion Survey data to analyze trends among rural public libraries. The authors returned to the original data sets from these studies to find nuance between types of rural outlets, primarily dividing this information based on libraries’ distances from more densely populated areas. These statistical data are supplemented through qualitative interviews with professionals in the rural library field. Key findings include:

• Rural public libraries have made major strides in improving broadband quality and increasing related service offerings since the advent of the Internet in the mid-1990s.

• Rural libraries still lag behind those in more populated areas in terms of technical infrastructure and training offerings, and this becomes more acute among those located farther from population centers.

• As the public library field places a greater emphasis on public programs, rural libraries’ small and aging buildings will likely be a barrier to them keeping up with their peers.

• The lack of regional consortia and strong state libraries in some parts of the country limits rural libraries’ abilities to achieve economies of scale and negatively impacts the range of services they can offer their patrons.

Rural public libraries have made major strides in improving broadband quality and increasing related service offerings since the advent of the Internet in the mid-1990s.

Rural libraries still lag behind those in more populated areas in terms of technical infrastructure and training offerings, and this becomes more acute among those located farther from population centers.

As the public library field places a greater emphasis on public programs, rural libraries’ small and aging buildings will likely be a barrier to them keeping up with their peers.

The lack of regional consortia and strong state libraries in some parts of the country limits rural libraries’ abilities to achieve economies of scale and negatively impacts the range of services they can offer their patrons.

Rural libraries have often been combined together in statistical analyses of their service offerings. This chapter shows nuance between these outlets, demonstrating that libraries that are distant and remote from population centers face more difficulties than those on the fringes of cities and suburbs. Likewise, while much of the advocacy surrounding rural libraries has focused on the need for improved broadband and technological infrastructure, this study moves on to study how building infrastructure, low staff funding, and a lack of mechanisms for collaboration will hinder libraries’ abilities to keep up with modern changes in the field.

The implications of a qualitative research study into community engagement (CE) and public libraries are presented in this chapter. It involved three case studies in England. The research methods employed included 34 semi-structured interviews, 12 direct observations, and document analysis. The viewpoints of both service providers and service users were captured. All data were analyzed using thematic analysis, in an inductive fashion. After summarizing the literature, six practical aspects of CE in relation to library practice were identified which were: public libraries as a community space; partnerships; community involvement in the library service; involvement of volunteers; working around books or information; and engaging in public dialogue and deliberation. The study, based on empirical data, concludes that while the public library as a community space was recognized as a key aspect to foster CE, it is a passive form of CE. A stronger level of partnership and community involvement is required for the promotion of genuine CE, wherein the community-driven approach and the organic nature of the CE process are paramount to engagement. It was observed that little systematic research has been done to examine the CE process in practice in public libraries. Nor have the practical implications of CE for public libraries been addressed. This study provides practical implications of CE for public libraries, as a first step toward systematic research in this area.