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In current era, firms are facing difficulties in aligning their capabilities with the hallmarks of the knowledge-intensive economy. Notwithstanding the fact that employees’ creativity ensures competitive advantage through innovation, firms are unable to reap the required level of performance. The purpose of this paper is to investigate the linkage among knowledge processes, employee creativity and firm performance. Moreover, the current quantitative study measures the moderating effect of a knowledge-intensive culture on knowledge processes and employee creativity.

Surveys were conducted in eight services sector organizations operating in southern Punjab, Pakistan, and responses were obtained from 197 employees selected at random. To test the exposition using an empirical data analysis approach, three core hypotheses are drawn, and to test these hypotheses, multiple regression analyses, Preacher and Hayes (2004) mediation analysis and Aguinis (2004) guidelines were applied on 197 responses.

The results explain that knowledge processes have a positive impact on firm performance and employee creativity partially mediates their stated relationship. Moreover, a knowledge-intensive culture has a strengthening effect on the relationship between knowledge processes and employee creativity. In-depth investigation outlines that knowledge acquisition, sharing and application are more influencing processes to enhance firm performance. Furthermore, knowledge conversion and protection do not hold significant relevance with firm performance but are supportive elements for other processes.

In order to have a sustained performance, firms have to initiate steps to promote employees’ creativity by deploying an optimal mix of knowledge processes and flourish a knowledge-intensive culture in routine organizational life. Moreover, knowledge processes are important to promote creative behavior in employees that will lead to incessant innovation and firm performance.

This study gives meaningful thoughts to unexplored areas in the field of knowledge management. First, the indirect effect of knowledge processes on firm performance through employees’ creativity. Second, the importance of knowledge processes to enhance employees’ creativity in the presence of a knowledge-intensive culture. This study gets together the dynamic constructs in the field of knowledge management, such as knowledge-intensive culture and employee creativity, and describes the linkage between knowledge processes and firm performance.

The transformation of firms from resource-based-view to knowledge-based-view has extended the importance of organizational learning. Thus, this study aims to develop an organizational learning model through transformational leadership with indirect effect of knowledge management process capability and interactive role of knowledge-intensive culture.

Different statistical analyses were done to check the direct, indirect and interactive effects on 204 valid responses.

The results are clearly depicting that transformational leadership has significant positive impact on organizational learning and knowledge management process capability, and partially mediates the relationship between transformational leadership and organizational learning. Additionally, knowledge-intensive culture has strengthened the relationship between transformational leadership and knowledge management process capability.

This is an overarching and unique conceptual model. After examining the importance of organizational learning in the context of innovative ability, competitive advantage, creativity and organizational performance, management has to initiate steps to induct transformational leaders, develop knowledge-intensive culture and introduce knowledge management processes to boost learning environment in organizations.

The purpose of this paper is to understand the process by which piggybacking partners attempt to overcome the challenges of interfirm diversity when entering foreign markets.

The authors present a longitudinal case study following the collaboration between a rider (a small software developer) and carrier (a global player in software solution distribution) as a means of co-creating value for global customers in the pharmaceutical industry.

The authors find that despite differential size and incongruent organizational cultures, top managers were still initially able to facilitate collaboration through various knowledge-sharing initiatives, but that these efforts were subsequently undermined by middle managers (due to misaligned incentives), which prevented both parties from reaping the gains of piggybacking on global markets.

The findings have a number of implications for academics and practitioners alike. Theoretical implications include treating piggybacking as a special case of indirect exporting with particular challenges for knowledge exchange and trust building.

The authors offer managerial implications for reconciling divergent organizational cultures, partner selection and incentive alignment.

This appears to be the first paper to empirically assess the viability of piggybacking as a foreign entry mode by examining the crucial processes of knowledge sharing and trust development within piggybacking arrangements.

This paper aims to investigate knowledge creation in the context of knowledge-intensive business processes (KIBPs) and seeks to identify the challenges and opportunities associated with this phenomenon.

This study used a grounded theory approach to develop a framework based on 30 interviews across three different types of organizations.

The findings argue knowledge creation in the context of KIBP is negatively influenced by the lack of support for process-competency requirements within knowledge-intensive (KI) processes. These process-competency requirements center on the ability to effectively engage with the process, develop reasoning skills to handle KIBP and gain a higher-level perspective of the KIBP within the organization.

For practitioners, the opportunity exists to explore their organizational influences on the process-competencies to reduce the negative impact of any gaps identified within their KIBPs.

Although previous studies explore knowledge creation in a broad sense, this paper examines the phenomenon specifically within the context of KIBPs and analyze the potential for organizations to enhance their knowledge creation initiatives in this context.

This paper aims to review the latest management developments across the globe and pinpoint practical implications from cutting-edge research and case studies.

This briefing is prepared by an independent writer who adds their own impartial comments and places the articles in context.

This research paper concentrates on uncovering the extent of the inter-relationship of employee creativity, knowledge processes, and company performance in the service sector in Pakistan and the potential of a knowledge-based culture to fuel growth. The study confirms that employee creativity is nourished by new knowledge being delivered through efficient knowledge processes, and this creativity is a pure source of potential competitive advantage for a business.

The briefing saves busy executives and researchers hours of reading time by selecting only the very best, most pertinent information and presenting it in a condensed and easy-to-digest format.

The essence of core competitiveness in an enterprise is the ability to embed knowledge into the routine work of the enterprise and to transform personal knowledge into corporate assets. The purpose of this paper is to explore this area.

This study reviews three interoperated variables of external knowledge acquisition, enterprise knowledge accumulation, and knowledge accumulation mechanism to construct a model of knowledge interoperability within firms.

This study finds that in the thin film transistor liquid crystal display (TFT‐LCD) industry, implicit knowledge collected through the interactive coordination mechanism has a significant impact on the knowledge accumulation of the enterprise, where knowledge is accumulated in real technology systems and employees’ skills. The more willing companies are to invest resources in the shaping of knowledge and the environment, the more successful they will be in transforming implicit knowledge into explicit knowledge.

This study points to a new direction of interchanging implicit and explicit knowledge within firms.

This study argues that an improved interoperability of firm‐level knowledge can mitigate problems of knowledge integration and sharing, leading to better decisions and greater partner synergies.

Knowledge transformation allows employees to share and transfer valuable experience and knowledge within the enterprise and forms a knowledge‐intensive corporate culture or work environment, creating so‐called learning‐ and innovation‐oriented enterprises.

This study provides the impetus of valuable experience and knowledge of employees to be fully shared and passed on, resulting in a corporate culture and working atmosphere that creates the so‐called learning‐oriented enterprise or innovative enterprise.

The purpose of this paper is to propose an intelligent infrastructure for the reconciliation of knowledge management and e‐collaboration systems.

Literature on e‐collaboration, information management, knowledge management, learning process, and intellectual capital is mobilised in order to build the conceptual framework.

This paper presents a conceptual framework including a set of concepts and guidelines that can be used to specify an efficient knowledge infrastructure for networked enterprises.

Results from this study uphold the emerging research area of knowledge management in e‐collaboration systems. The proposed framework derived purely from theory and conceptual analysis; more work needs to be done in order to validate and experiment with the framework. Future research remains be carried out to apply the framework on a broader scale, and in particular to determine its applicability relative to various collaboration patterns and current technology development.

Results from this study are important for networked enterprises, especially knowledge‐intensive enterprises, who intend to build e‐collaboration systems to organize their knowledge base and to share it with their partners.

This paper is one of the first to address collaborative knowledge management in e‐collaboration systems with a focus on the promotion of learning process and the creation of intellectual capital.

The strategic management literature emphasizes the concept of business intelligence (BI) as an essential competitive tool. Yet the sustainability of the firms’ competitive advantage provided by BI capability is not well researched. To fill this gap, this study attempts to develop a model for successful BI deployment and empirically examines the association between BI deployment and sustainable competitive advantage. Taking the telecommunications industry in Malaysia as a case example, the research particularly focuses on the influencing perceptions held by telecommunications decision makers and executives on factors that impact successful BI deployment. The research further investigates the relationship between successful BI deployment and sustainable competitive advantage of the telecommunications organizations. Another important aim of this study is to determine the effect of moderating factors such as organization culture, business strategy, and use of BI tools on BI deployment and the sustainability of firm’s competitive advantage.

This research uses combination of resource-based theory and diffusion of innovation (DOI) theory to examine BI success and its relationship with firm’s sustainability. The research adopts the positivist paradigm and a two-phase sequential mixed method consisting of qualitative and quantitative approaches are employed. A tentative research model is developed first based on extensive literature review. The chapter presents a qualitative field study to fine tune the initial research model. Findings from the qualitative method are also used to develop measures and instruments for the next phase of quantitative method. The study includes a survey study with sample of business analysts and decision makers in telecommunications firms and is analyzed by partial least square-based structural equation modeling.

The findings reveal that some internal resources of the organizations such as BI governance and the perceptions of BI’s characteristics influence the successful deployment of BI. Organizations that practice good BI governance with strong moral and financial support from upper management have an opportunity to realize the dream of having successful BI initiatives in place. The scope of BI governance includes providing sufficient support and commitment in BI funding and implementation, laying out proper BI infrastructure and staffing and establishing a corporate-wide policy and procedures regarding BI. The perceptions about the characteristics of BI such as its relative advantage, complexity, compatibility, and observability are also significant in ensuring BI success. The most important results of this study indicated that with BI successfully deployed, executives would use the knowledge provided for their necessary actions in sustaining the organizations’ competitive advantage in terms of economics, social, and environmental issues.

This study contributes significantly to the existing literature that will assist future BI researchers especially in achieving sustainable competitive advantage. In particular, the model will help practitioners to consider the resources that they are likely to consider when deploying BI. Finally, the applications of this study can be extended through further adaptation in other industries and various geographic contexts.

The purpose of this study is to comprehend the influence of the organisational culture on knowledge management (KM) in an automated construction environment.

An abductive research approach is used, constantly matching theories and observations on KM and organisational culture in testing the influence within a building information modelling (BIM)-enabled environment. A questionnaire survey is used for the primary data collection. Simultaneously, expert interviews are conducted to find the rationale through triangulating data. The primary data analysis is conducted through relative importance index (RII) calculation and content analysis.

The analysis has declared an increment in the level of influence of culture on KM in a BIM-enabled environment when compared to the conventional construction environment. Coordination and integration, strategic direction and intend and organisational learning are the leading cultural factors that have an increased influence on KM with RII values of 0.8730, 0.8540 and 0.8222, respectively. Because BIM is a technology-infused solution in the construction industry, it can be concluded that technical implementations positively shape the organisational culture to improve the KM process.

The data collection and findings of this research paper regarding the influence of organisational culture on KM are limited to scenarios in the construction industry. Yet, these findings could be implied to similar industries as well, when the KM process is under question.

The study provides the perception of knowledge in terms of the technological implementations such as BIM and organisational culture in the construction industry.

The traditional realm of information systems has been the management of data and information. For the past few years information systems researchers and practitioners have been increasingly concerned with the management of knowledge. Knowledge management, however is not the sole concern of the information systems community but is also the concern of management and accounting researchers. According to much of the literature on knowledge management a conducive organisational culture is a prerequisite for the effective management of knowledge. In particular, organisations which emphasise the role and importance of the individual, often in a competitive arena, are less likely to foster sharing of knowledge. Much attention in the information systems community has been focused on the types of organisational knowledge and the usefulness of information technology in managing it. This paper rather than addressing these themes examines the context for knowledge management. The issue of appropriate organisational cultures for effective knowledge management is the main theme. A study of a university is used to examine the influence of organisational culture and climate on proposed knowledge management initiatives. The University in the study is operating in a climate of rationalisation, corporatisation and marketisation; these characteristics having a profound influence on the organisational culture. The staff felt that the competitive environment, the lack of trust and the formality of many business practices would work against knowledge sharing. It is argued that in the future that most corporate cultures will transform to better accommodate a number of features that combine to form a view of the “new organisation”. The effective management of knowledge is just one of the requirements of this new organisational form. Unfortunately, until organisations as a whole begin to transform many IT driven knowledge management practices will flounder on the rocks of outdated management practices and organisational culture.