Towards the reconciliation of knowledge management and e‐collaboration systems

Abstract

Purpose

The purpose of this paper is to propose an intelligent infrastructure for the reconciliation of knowledge management and e‐collaboration systems.

Design/methodology/approach

Literature on e‐collaboration, information management, knowledge management, learning process, and intellectual capital is mobilised in order to build the conceptual framework.

Findings

This paper presents a conceptual framework including a set of concepts and guidelines that can be used to specify an efficient knowledge infrastructure for networked enterprises.

Research limitations/implications

Results from this study uphold the emerging research area of knowledge management in e‐collaboration systems. The proposed framework derived purely from theory and conceptual analysis; more work needs to be done in order to validate and experiment with the framework. Future research remains be carried out to apply the framework on a broader scale, and in particular to determine its applicability relative to various collaboration patterns and current technology development.

Practical implications

Results from this study are important for networked enterprises, especially knowledge‐intensive enterprises, who intend to build e‐collaboration systems to organize their knowledge base and to share it with their partners.

Originality/value

This paper is one of the first to address collaborative knowledge management in e‐collaboration systems with a focus on the promotion of learning process and the creation of intellectual capital.

Citation

Le Dinh, T., Rinfret, L., Raymond, L. and Dong Thi, B. (2013), "Towards the reconciliation of knowledge management and e‐collaboration systems", Interactive Technology and Smart Education, Vol. 10 No. 2, pp. 95-115. https://doi.org/10.1108/ITSE-09-2012-0022