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Article
Publication date: 12 August 2022

Bingjie Liu-Lastres, Han Wen and Wei-Jue Huang

This paper aims to provide a critical reflection on the Great Resignation in the hospitality and tourism industry in the wake of the COVID-19 pandemic. Specifically, this paper…

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Abstract

Purpose

This paper aims to provide a critical reflection on the Great Resignation in the hospitality and tourism industry in the wake of the COVID-19 pandemic. Specifically, this paper reviews the causes and effects of the Great Resignation, addresses the labor shortage in this industry and proposes strategies that can help manage the challenges.

Design/methodology/approach

This paper is based on a critical analysis of emerging phenomena, related literature and researchers’ experiences and insights.

Findings

The Great Resignation has presented unprecedented challenges for the hospitality and tourism industry. A closer examination reveals that the pandemic has served as a catalyst rather than a leading cause of this trend. Workforce issues are becoming increasingly complex under contemporary influences, including internal elements such as new explications at work and external factors like the gig economy and technology implementation.

Practical implications

This study provides practical implications on how Hospitality and Tourism practitioners can respond to the Great Resignation on micro, meso and macro levels. The practical implications revolve around employees’ changing needs and preferences in the wave of Great Resignation, as well as the necessity for employers’ reflection and improvement.

Originality/value

This study marks an initial attempt to provide a critical assessment of a contemporary issue involving the Great Resignation. This paper extends its discussion through an advanced analysis of the issue, offers suggestions to manage current obstacles related to labor issues in hospitality and tourism, and illuminates future research directions.

Details

International Journal of Contemporary Hospitality Management, vol. 35 no. 1
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 28 February 2023

Natalia Tomczewska-Popowycz and Wei-Jue Huang

This study aims to explore the phenomenon of sentimental tourism in Central-Eastern Europe, which is travels to places related to people’s past or their country’s past for…

Abstract

Purpose

This study aims to explore the phenomenon of sentimental tourism in Central-Eastern Europe, which is travels to places related to people’s past or their country’s past for sentimental reasons with reference to disruptive historical events (e.g. border changes and lost territories), and identify different segments within sentimental tourists.

Design/methodology/approach

A survey was conducted with 400 Polish sentimental tourists to compare their attitudes and behaviour when visiting a “lost” land by age and family roots. Independent samples t-tests and analysis of variance were conducted to compare the views of sentimental tourists by Borderland origin. Exploratory factor analysis was conducted to identify the underlying dimensions of destination performance. Cluster analysis was conducted to classify tourists into segments based on their perception of destination performance.

Findings

This study analysed the attitude and behaviour of sentimental tourists by age and family roots. Some significant differences were revealed in the purpose of trip, interest in heritage attractions and perception of destination performance across different groups. The study also identifies key factors of destination performance: accessibility, sentiment and infrastructure and security. Based on factor and cluster analyses, Polish sentimental tourists were divided into three types of connections: personally attached older sentimental tourists, cognitively attached younger sentimental tourists and tourists with general interests.

Originality/value

Different from roots tourism, sentimental tourism is unique in including tourists without personal roots but feels sentimental towards the destination based on the shared heritage of lost territories. This study shows how sentimental tourists attach to a lost land that used to belong to their country and how different perceptions of the destination have roots and non-roots tourists. Sentimental tourism in Central Europe provides a new perspective to consider the relationship between tourists and heritage places as well as tourist segmentation.

研究目的

本研究旨在探讨中东欧的感伤旅游现象, 即由于破坏性历史事件 (例如国界变化、失去领土), 出于感伤原因前往与个人过去或国家过去相关的地方旅游, 并试图分辨感伤旅游游客中的细分市场。

研究设计/方法

本研究对 400 名波兰感伤旅游游客进行问券调查, 比较年龄和家庭根源不同的游客, 在游历“失落”土地时的态度和行为。本研究使用独立样本 t 检验和 ANOVA, 按年龄和是否Borderland出身的不同来比较感伤旅游游客的观点。接着进行探索性因素分析以确定目的地表现的潜在维度, 并进行聚类分析以根据游客对目的地表现的感知将其分类。

结果

本研究按年龄和家庭根源 (是否Borderland出身) 分析了感伤旅游游客的态度和行为。不同群体在旅行目的、对遗产景点的兴趣以及对目的地表现的看法方面存在一些显着差异。本研究还确定了感伤旅游目的地表现的三个关键因素:可及性、感伤情绪以及基础设施和安全性。基于因子和聚类分析, 波兰感伤旅游者被划分为三种类型:个人依恋的老年感伤游客、认知依恋的年轻感伤游客和具有普遍兴趣的年轻游客。

原创性/价值

与寻根旅游不同, 感伤旅游的独特之处在于包括与目的地没有个人或家族根源, 但基于“失落”土地的共同遗产而对目的地感到感伤的游客。这项研究显示了感伤旅游游客如何依附于曾经属于他们国家的失落土地, 以及同根源游客和非同根源游客对目的地的不同看法。中欧的感伤旅游通过游客细分及比较根源和非根源游客提供了一个新的视角来考虑游客与遗产地之间的关系。

Objetivo (límite 100 palabras)

Este estudio pretende explorar el fenómeno del turismo sentimental en Europa Central y Oriental, que consiste en viajar a lugares relacionados con el pasado de las personas o de su país por motivos sentimentales en referencia a acontecimientos históricos perturbadores (por ejemplo, cambios fronterizos, territorios perdidos), e identificar diferentes segmentos dentro de los turistas sentimentales.

Diseño/metodología/enfoque (límite 100 palabras)

Se realizó una encuesta a 400 turistas sentimentales polacos para comparar sus actitudes y comportamientos al visitar una tierra “perdida” según la edad y las raíces familiares. Se realizaron pruebas t de muestras independientes y ANOVA para comparar las opiniones de los turistas sentimentales por edad y origen fronterizo. Se aplicó un análisis factorial exploratorio para identificar las dimensiones subyacentes del funcionamiento del destino. Se aplicó un análisis de conglomerados para clasificar a los turistas en segmentos en base a su percepción del funcionamiento del destino.

Resultados (límite 100 palabras)

Este estudio analizó la actitud y el comportamiento de los turistas sentimentales en función de la edad y los arraigos o raíces familiares. Se revelaron algunas diferencias significativas en el motivo del viaje, el interés por las atracciones patrimoniales y la percepción de los resultados del destino entre los distintos grupos. El estudio también identifica tres factores clave del “funcionamiento” de los destinos: la accesibilidad, el sentimiento y las infraestructuras y la seguridad. Basándose en análisis factoriales y de conglomerados, los turistas sentimentales polacos se dividieron en tres tipos de vinculaciones: los turistas sentimentales de más edad vinculados personalmente, los turistas sentimentales más jóvenes vinculados cognitivamente y los turistas con interese generales.

Originalidad/valor (límite 100 palabras)

A diferencia del turismo de raíces, el turismo sentimental es único al incluir a turistas sin arraigos personales pero que sienten un sentimiento hacia el destino basado en la herencia compartida de territorios perdidos. Este estudio muestra el apego de los turistas sentimentales a una tierra perdida que solía pertenecer a su país y la diferente percepción del destino que tienen los turistas de raíces y los que no lo son. El turismo sentimental en Europa Central ofrece una nueva perspectiva para considerar la relación entre los turistas y los lugares patrimoniales, así como la segmentación turística a través de la comparación de los turistas de raíces y los que no lo son.

Article
Publication date: 10 August 2022

Jue Huang, Jing Chu and Xialing Zhao

In light of the threat posed by the COVID-19 pandemic, Chinese authorities have called for the adoption of the individual dining style (IDS) as a preventive measure for the…

Abstract

Purpose

In light of the threat posed by the COVID-19 pandemic, Chinese authorities have called for the adoption of the individual dining style (IDS) as a preventive measure for the pandemic and a new norm for civilized code of conduct. Accordingly, this study aims to investigate the factors influencing the Chinese people’s intention to adopt the IDS.

Design/methodology/approach

The authors applied the capability, opportunity and motivation model of behavior (COM-B) and identified potential predictors influencing the intention to adopt the IDS through a review of the literature. Data were collected through an online survey, and structural equation modeling was applied to test the hypotheses.

Findings

The results indicated that the most influential predictors were subjective norm, social norm, perceived benefit and past behavior, while the other predictors (including breaking habits, communal dining culture, perceived behavioral control, perceived health risk and social risk) had insignificant effects on the intention to adopt IDS.

Practical implications

First, educational public health messages should communicate the benefits of IDS. Second, persuasive public communication should focus on how people are implementing the target behavior rather than drawing attention to a minority who are disregarding it. Moreover, given the highly significant effects of subjective norm, public health campaigns should emphasize that adoption of the desired behavior expresses care for significant others.

Originality/value

The findings advance understanding of an underexplored topic, namely, how deeply ingrained ways of dining may be transformed in the current context. Applying the COM-B, the authors tested multiple variables to explain the intention to adopt IDS. The results suggest that some social influences (subjective norm and social norm) and reflective cognitive processes (perceived benefit) had the greatest impacts on behavior intentions. Moreover, the results indicate that threat of COVID-19 may not prompt people to change their dining styles. However, the benefits of IDS to prevent the spread of infectious diseases could lead to its wider adoption.

Details

International Journal of Contemporary Hospitality Management, vol. 34 no. 12
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 11 September 2017

Ka Yin Poon and Wei-Jue Huang

This study aims to identify the individual and trip characteristics that are associated with intention to use peer-to-peer accommodation, including past experience (users vs…

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Abstract

Purpose

This study aims to identify the individual and trip characteristics that are associated with intention to use peer-to-peer accommodation, including past experience (users vs non-users), accommodation preferences, traveler personality and tripographic variables.

Design/methodology/approach

To compare Airbnb users and non-users, quantitative research was conducted to test for group differences. A questionnaire was designed and administered face-to-face in major tourist areas. Quota sampling was used to ensure comparable samples of Airbnb users and non-users.

Findings

While Airbnb users and non-users expressed few differences in their demographics and perceived importance of accommodation attributes, the two groups vary in their perception of Airbnb and evaluation of Airbnb compared to hotels, suggesting some positive and negative changes after experiencing Airbnb. Respondents who were more allocentric were more likely to use Airbnb. Hotels were preferred for traveling with family as well as shorter trips, while Airbnb was preferred for traveling with friends as well as longer trips.

Practical implications

This study identified several challenges for Airbnb and other sharing platforms, including consumers’ security concerns, potential decrease in the likelihood of repeat usage and low likelihood of using Airbnb when traveling with family.

Originality/value

While previous studies focused more on existing customers of peer-to-peer accommodation, this study compared users and non-users and identified key differences in their perceptions. The use of traveler personality and tripographic variables to examine intention to use Airbnb provides a unique perspective to consider Airbnb as an “allocentric destination” and the type of trips that are more compatible with the Airbnb experience.

Details

International Journal of Contemporary Hospitality Management, vol. 29 no. 9
Type: Research Article
ISSN: 0959-6119

Keywords

Book part
Publication date: 9 December 2016

Chunyu Yang and Jue Huang

Spatial integration and industrial clustering have become an important feature of the culture tourism business. When the core elements in both the culture industry and tourism…

Abstract

Spatial integration and industrial clustering have become an important feature of the culture tourism business. When the core elements in both the culture industry and tourism industry are integrated, a model based on system science is constructed that combines the resources and capacity of the two entities to envisage the ways of creating integrated products and services from the two sectors. Guided by the system science, this study proposes a culture tourism system revealing the clustering and hierarchical structure of the industrial elements. The system contains two subsystems: internal system and external system. The agglomeration model of the system includes 26 indices and the PEF methods, which involved the Parallelogram Law, Entropy-weight Method, and Fuzzy Membership Function. Finally, this study deploys an empirical study involving all provincial territories (N=31) in mainland China. It analyzes the variability and degree of balanced development of the system. In addition, through the resultant data this research adds a typology of culture tourism system along with policy recommendations.

Details

Advances in Hospitality and Leisure
Type: Book
ISBN: 978-1-78635-615-4

Keywords

Content available
Book part
Publication date: 9 December 2016

Abstract

Details

Advances in Hospitality and Leisure
Type: Book
ISBN: 978-1-78635-615-4

Abstract

Details

International Journal of Culture, Tourism and Hospitality Research, vol. 7 no. 4
Type: Research Article
ISSN: 1750-6182

Keywords

Article
Publication date: 4 August 2021

Jiaming Ma, Zhi Li, Zi-Long Zhao and Yi Min Xie

Furniture plays a significant role in daily life. Advanced computational and manufacturing technologies provide new opportunities to create novel, high-performance and customized…

Abstract

Purpose

Furniture plays a significant role in daily life. Advanced computational and manufacturing technologies provide new opportunities to create novel, high-performance and customized furniture. This paper aims to enhance furniture design and production by developing a new workflow in which computer graphics, topology optimization and advanced manufacturing are integrated to achieve innovative outcomes.

Design/methodology/approach

Workflow development is conducted by exploring state-of-the-art computational and manufacturing technologies to improve furniture design and production. Structural design and fabrication using the workflow are implemented.

Findings

An efficient transdisciplinary workflow is developed, in which computer graphics, topology optimization and advanced manufacturing are combined. The workflow consists of the initial design, the optimization of the initial design, the postprocessing of the optimized results and the manufacturing and surface treatment of the physical prototypes. Novel chairs and tables, including flat pack designs, are produced using this workflow. The design and fabrication processes are simple, efficient and low-cost. Both additive manufacturing and subtractive manufacturing are used.

Practical implications

The research outcomes are directly applicable to the creation of novel furniture, as well as many other structures and devices.

Originality/value

A new workflow is developed by taking advantage of the latest topology optimization methods and advanced manufacturing techniques for furniture design and fabrication. Several pieces of innovative furniture are designed and fabricated as examples of the presented workflow.

Details

Rapid Prototyping Journal, vol. 27 no. 9
Type: Research Article
ISSN: 1355-2546

Keywords

Article
Publication date: 1 August 2006

Horng‐Wen Wu, Shiang‐Wuu Perng, Sheng‐Yuan Huang and Tswen‐Chyuan Jue

To investigate the effect of transient mixed convective flow interaction between circular cylinders and channel walls on heat transfer with three circular cylinders arranged in an…

Abstract

Purpose

To investigate the effect of transient mixed convective flow interaction between circular cylinders and channel walls on heat transfer with three circular cylinders arranged in an isosceles right‐angled triangle within a horizontal channel.

Design/methodology/approach

This paper uses a semi‐implicit finite element method to solve the incompressible Navier‐Stokes equation, energy equation and continuity equation in primitive‐variable form by assuming the flow to be two‐dimensional and laminar.

Findings

Provides information indicating that the transient streamlines, isotherms, drag coefficient and time‐mean Nusselt number around the surfaces of three cylinders are affected by various gap‐to‐diameter ratio, Reynolds numbers and Grashof numbers. The results show that the maximum value of surface‐ and time‐mean Nusselt number along cylinders exists at S=0.75.

Research limitations/implications

It is limited to two‐dimensional laminar flow for the transient mixed convective flow interaction between circular cylinders and channel walls in a horizontal channel.

Practical implications

A very useful source of information and favorable advice for people is applied to heat exchangers, space heating, power generators and other thermal apparatus.

Originality/value

The results of this study may be of interest to engineers attempting to develop thermal control of thermal apparatus and to researchers interested in the flow‐modification aspects of mixed convection between circular cylinders and channel walls in a horizontal channel.

Details

International Journal of Numerical Methods for Heat & Fluid Flow, vol. 16 no. 6
Type: Research Article
ISSN: 0961-5539

Keywords

Article
Publication date: 1 February 2003

Marcela Cruchaga and Diego Celentano

The modelling of steady‐state natural and mixed convection in obstructed channels is presented. The two‐dimensional numerical analysis is carried out with a finite element…

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Abstract

The modelling of steady‐state natural and mixed convection in obstructed channels is presented. The two‐dimensional numerical analysis is carried out with a finite element thermally coupled incompressible flow formulation written in terms of the primitive variables of the problem and solved via a generalized streamline operator technique. Natural convection is studied in several vertical channel configurations for a wide range of Rayleigh numbers while mixed convection is analysed in a horizontal channel with a built‐in rectangular cylinder for different Reynolds and Grashof numbers. The results obtained in this work are validated with available experiments and other existing numerical solutions.

Details

International Journal of Numerical Methods for Heat & Fluid Flow, vol. 13 no. 1
Type: Research Article
ISSN: 0961-5539

Keywords

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