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Considers the changes that have taken place, particularly during the past two years, and the impact that these changes have had on the interlending and document supply field in terms of the use of the service by libraries, the quality of the service, bridging the information and digital divide, players in the field, access to information and overlapping services. The focus is on South Africa, but information and experiences from other countries have been used to illustrate the South African situation.

The purpose of this paper is to review interlending development in South Africa and current trends in interlending.

Literature study and survey.

Interlending is still an essential service in South Africa. Interlending systems must be used effectively to ensure rapid delivery of requested interlibrary loans. There is a significant use of WorldShare ILL, but there is a scope for substantial development.

This is not a comprehensive study but focusses on current interlending activities at some of the larger South African academic and special libraries and the use of Online Computer Library Centre systems.

The paper provides some historical information and the extent of current interlending and systems used.

The paper gives an indication of the value of interlending in South Africa and its contribution to information provision.

The paper provides a snapshot of interlending in South Africa and areas for development.

Surging global natural disasters provide incentive for risk-reducing policies and strategies. In this light, the African Union (AU) engaged a multi-stakeholder policy formulation process between 2002 and 2006, to develop a continent-wide disaster risk reduction (DRR) strategy. Drawing from secondary data, this chapter assesses the process and applies qualitative analysis instruments to critically assess the AU’s disaster policy. Linkages to the 2005 international Hyogo Framework for Action (HFA) are also highlighted. The analysis reveals that Africa’s policy formulation process was belated for over a decade, with respect to international expectations. The formulation process was however largely African owned and led, culminating in a strategy document that reflected African contextual reality at the time, and aligned well with HFA fundamental goals. The applied multi-stakeholder approach enhanced a spirit of participation across levels and was central to the largely successful policy formulation process. However, targeted policy outcomes were not explicit, and poorly formulated indicators marred short- and long-term policy evaluation. Based on these results, we conclude that the African-wide DRR policy formulation processes were belated but participatory, systematic and very successful. Belated policy formulation reflects an initial inertia on the African continent, justified by past negative policy experiences and the desire to succeed. A replication of this policy formulation approach in Africa is recommended, albeit exercising more caution on policy timing, the elaboration of better monitoring and evaluation instruments and criteria. Participation should further embrace modern, risk-free (anti-COVID-19-friendly) information and communication technologies.

This paper aims to explore challenges and opportunities for Australian local governments (LGs) in governance of climate change adaptation (CCA) and disaster risk reduction (DRR) integration.

The paper identifies three Australian LGs which are subjected to potential climate change-related hazards. Semi-structured interviews with staff officers of the selected LGs and supporting organizations have been conducted to collect and analyze primary data.

The findings reveal that emerging challenges in governance of CCA and DRR integration include the political sensitiveness of climate change, uncertainty and standstill because of the vagueness by higher government levels, competing interests between LGs’ departments and communication breakdowns because of scepticism and the use of jargon. Meanwhile, the findings reveal that emerging opportunities include the promotion of participation mechanisms in planning, the creation of partnerships with local stakeholders and the use of coordination organizations and platforms. Exploring these challenges and opportunities represents a key step to strengthen governance mechanisms at a local level.

The paper is based on a limited number (3) of Australian case studies with a limited number (15) of interviews. Further insights could be gained by analyzing more Australian LGs, involving a higher number of participants, and by using complementary research methods and data (survey and questionnaires) about experiences of other local stakeholders.

The paper is one of the few exploring challenges and opportunities of Australian LGs in governance of CCA and DRR integration in Australia and discusses them in terms of the potential to strengthen governance mechanisms within Australian LGs.

The purpose of this paper is to define and delineate cyber security culture. Cyber security has been a concern for many years. In an effort to mitigate the cyber security risks, technology-centred measures were deemed to be the ultimate solution. Nowadays, however, it is accepted that the process of cyber security requires much more than mere technical controls. On the contrary, it now demands a human-centred approach, including a cyber security culture. Although the role of cultivating a culture in pursuing cyber security is well appreciated, research focusing intensely on cyber security culture is still in its infancy. Additionally, knowledge on the subject is not clearly bounded and defined.

General morphological analysis (GMA) is used to define, structure and analyse the cyber security environment culture.

This paper identifies the most important variables in cultivating a cyber security culture.

The delineation of the national cyber security domain will contribute to the relatively new domain of cyber security culture. They contribute to the research community by means of promoting a shared and common understanding of terms. It is a step in the right direction towards eliminating the ambiguity of domain assumptions.

Practically, the study can assist developing nations in constructing strategies that addresses the key factors that need to be apparent in lieu to cultivating its envisaged national culture of cyber security. Additionally, the GMA will contribute to the development of solutions or means that do not overlook interrelations of such factors.

Delineating and defining the cyber security culture domain more precisely could greatly contribute to realizing the elements that collectively play a role in cultivating such a culture for a national perspective.

Stories of disasters in Africa conjure up images of the helpless hordes, in peril and in need of outside assistance. Most of the major disasters in Africa since the 1970s have a significant food crisis and famine component. These could be linked to failed states and complex emergencies such as inter-, intra-state conflict, and civil unrest. However, the domain of disaster risk reduction (DRR) in Africa has progressed significantly in the last decade. Moreover, we find that African states are celebrating democracy through third and fourth rounds of democratic elections. With the exception of a few, the “old men” of Africa are stepping down after years of Presidency and allowing the democratic wheel to turn. DRR in Africa has not been immune to these changes. Moreover, one finds exceptional examples of political will toward DRR and multi-sectoral approaches toward solving DRR problematic. One such approach that has enjoyed heightened attention is community-based actions and involvement.

Organisational culture plays an important role in influencing employee compliance with information security policies. Creating a subculture of information security can assist in facilitating compliance. The purpose of this paper is to explain the nature of the combined influence of organisational culture and information security culture on employee information security compliance. This study also aims to explain the influence of organisational culture on information security culture.

A theoretical model was developed showing the relationships between organisational culture, information security culture and employee compliance. Using an online survey, data was collected from a sample of individuals who work in organisations having information security policies. The data was analysed with Partial Least Square Structural Equation Modelling (PLS-SEM) to test the model.

Organisational culture and information security culture have significant, yet similar influences on employee compliance. In addition, organisational culture has a strong causal influence on information security culture.

Control-oriented organisational cultures are conducive to information security compliant behaviour. For an information security subculture to be effectively embedded in an organisation's culture, the dominant organisational culture would have to be considered first.

This research provides empirical evidence that information security subculture is influenced by organisational culture. Compliance is best explained by their joint influence.

The purpose of this paper is to combine disaster risk reduction (DRR) and communication management literature to investigate the challenges and opportunities encountered when stakeholders spontaneously self-organise communication efforts during a disaster. The 2017 Knysna Fire Disaster in South Africa is used as the context.

The qualitative, exploratory research was supported by data obtained through thematic analysis of qualitative in-depth interviews and the Facebook page created by the community. Information from the disaster debrief was also included.

The findings suggest that disaster information needs to be sent every 30 s to a minute to coordinate rescue and relief efforts. The challenges for disaster management teams to manage this mammoth task and the role that the self-organising community played in assisting the communication process was found not to be recognised in disaster management policies or systems. This adversely affected the work of the disaster management team and stakeholder relationship.

This study focussed on one disaster. Future studies could possibly compare various disaster examples to provide even greater insight into the self-organising communicative behaviour of those affected by disasters.

The research gives one of the first clear indications of the scope of disaster communication needed during a disaster. It also highlights the community’s ability to contribute to communication management during a disaster, and which is not catered for in the practice, guidelines or management systems used for disaster management.

This study evaluates the effectiveness of an enterprise education (social innovation and enterprise) learning programme on the enterprising characteristics among interdisciplinary undergraduate enterprise education students from a general (without considering gender) and gender-specific perspective at a higher education institution in the United Arab Emirates.

Based on a convenience sampling approach, pre- and post-surveys were distributed among 180 undergraduate students from January to April 2019. An independent-samples t-test was utilised to evaluate the impact of enterprise education on students' learning for three sample classifications, which were (1) general or gender-neutral (no gender consideration), (2) male and (3) female.

This study found significant improvements in the enterprising characteristics of students as a result of undertaking the learning programme in enterprise education. There was a greater improvement among female students in comparison to male students. However, contrasts in enterprising enhancement trends between female and male students were recognised. While the greatest improvement for male students were identified in their risk-taking characteristics, for female students, the risk-taking characteristic evidenced the least influence. The differences between the enterprising levels in risk-taking, and locus of control, between male and female students, were prominent post completion of the learning programme.

Considering that a quantitative method of inquiry was adopted to address the dearth of research evaluating the effectiveness of our learning programmes in enterprise education (i.e. social innovation) on students' psychological traits through a gendered lens, qualitative insights could enrich the depth of the research findings. As this study was conducted on a limited number of students at a single university, the results do not claim generalisation to other contexts.

The outcomes of this research deliver valuable insights about the divergent influences of enterprise learning programmes on male and female students. The implications of the study suggest that policymakers and stakeholders should consider gender diversities when designing an effective and equitable entrepreneurship and enterprise learning programme that fosters and stimulates students' enterprising mindset and confidence for both male and female students. The implications are for academics, educational instructors and policymakers.

This study presents a literature review on the impact of entrepreneurship education by focusing on the key enterprising psychological characteristics and educational systems over the last two decades, and illustrates that most studies in the field of entrepreneurship are based on either general (gender-neutral) or gender-specified investigations. This work provides a comparison between these two perspectives in a relatively underexplored region of the UAE and demonstrates that relying solely on gender-neutral analyses hinders the opportunity to enhance and effectively harness females' entrepreneurial potential.

Considering the economic potential of festivals to Creative Tourism, this chapter discusses the potential of the small-scale ones for rural development. It reviews worldwide small-scale festivals and engages them with creative activities, presenting the results of some of the small-scale festivals that occur in Southern Europe. It explores the impacts of a small-scale festival on the development of a medium-sized city or a rural area and the challenges they must face in the future. Furthermore, it deals with what kind of new offer can be developed in order to make these territories more sustainable. In this context, Southern Europe plays an important role due to its rich historical heritage that can diversify the offer and the type of experience, being an excellent opportunity to promote the preservation of those at risk of disappearing. This chapter uses primary and secondary data. A geodatabase was created to understand South European festivals on Creative Tourism. Examples from Italy, Greece, Slovenia and Portugal were analysed.