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This paper aims to be a conversation with Joan Enric Ricart, conducted by Santiago Ibarreche, about his career as a successful scholar, prolific author and founder of many organizations that have contributed to the enhancement of the academic profession in the area of management.

This paper is an interview.

The interview explores Ricart’s career, his achievements and continued search for excellence in terms of teaching, research and service in academia and society. It highlights his experiences as a faculty member, a prolific author and a founder of many organizations. It also highlights his collaborations with different institutions and professional organizations and his contributions to new areas of research such as the future of cities.

The interview in this special section, A Life in Research, brings out an individual scholar’s experience and history, not only as recognition of scholarly impact but also as recognition of the person.

Previous research argues that customer switching costs play an important role in the firm’s ability to retain customers and achieve competitive advantage. Research also indicates that in the increasingly networked environment, switching costs are changing in important ways. Despite switching costs’ recognized role in contributing to competitive advantage and its increasingly strategic characteristics in the expanding networked environment, we find a lack of coherence and completeness in the conceptual tools and models developed to understand its role and help effectively to manage the phenomenon. In this paper we attempt to address these needs by expanding and refining the conceptualization of customer switching costs and developing a more useful and comprehensive framework for managers.

Although an extensive body of research treats the fields of corporate governance and sustainable development separately, less attention has been paid to the interaction between both fields. This paper attempts to bridge this gap by examining how corporate governance systems are evolving in order to integrate sustainable development thinking into them.

Drawing from corporate governance, sustainable development, and stakeholder theory literature, an analysis is performed of the governance systems of the 18 corporations that are leading the market sectors considered by the Dow Jones Sustainability World Index.

The results of our in‐depth analysis of the 18 cases are presented and the sustainable corporate governance model that emerges from that analysis is proposed.

This model does not attempt to question or replace the previous recommendation and frameworks suggested in the literature on corporate governance and codes of governance. On the contrary, the model should be viewed as a way of integrating sustainable development/corporate responsibility into the fabric of already existing governance models suggested elsewhere.

The suggested model seems to be a good framework both for managers and for researchers because it can be used to improve the firm's governance systems as well as a guide for future research on sustainable corporate governance.

The purpose of this research is to attempt to gain a deeper understanding on the firm's ability to integrate stakeholder insights into the process of organizational innovation from a sustainable development viewpoint.

Given the early stage of empirical research on the topic, an exploratory case study was used of two Spanish companies that have successfully learned from stakeholder dialogue and have generated innovations that are beneficial both for the company and for sustainable development in general.

The evidence from the two case studies suggests the existence of two simple capabilities – stakeholder dialogue and stakeholder knowledge integration – for generating innovations in accordance with stakeholder needs. Whereas stakeholder dialogue leverages organizational resources that promote two‐way communication, transparency and appropriate feedback to stakeholders, stakeholder knowledge integration relies on non‐hierarchical structures, flexibility and openness to change.

The fact that the two companies studied are rather special cases of companies without shareholders might limit the results of the present research. Thus, future research could explore sustainable innovation as a response to the demands of other kinds of stakeholders and refine, validate and test the concept of dynamic capability identified in this paper.

The paper sheds some light on the under‐researched issue of linking stakeholder dialogue and sustainable innovation, and thus contributes to open the “black box” of dynamic capabilities and advance in the understanding of this fundamental organizational concept.

This paper aims to provide a personal perspective on the extent to which business schools have globalized what they teach and to make content‐ and process‐related suggestions about how to make further progress.

The paper provides a mixture of quantitative and qualitative/interpretative analysis.

The paper finds that rhetoric around the globalization of business education has greatly outrun the reality of curricular change and this problem seems unlikely to be solved until the craving for distinctively global content can be satisfied.

Semiglobalization – the intermediate state of integration in which neither the bridges nor the borders between countries can be ignored – is proposed as a conceptual umbrella for organizing curricular change and in terms, of process, a two‐track‐approach, combining infusion and insertion, is recommended.

Both the conceptual and procedural recommendations of this paper are novel.

The purpose of this study is to explore the information leaders keep their organisations competitive by determining if their business model is under threat and/or needs changing and whether business model innovation is needed.

This study uses a grounded theory approach to probe an area which has been so far researched very little.

The paper identifies that while quality of management information affects leaders’ decisions about whether their business model is under threat or needs changing, leaders may or may not choose to use it.

The research was carried out with large firms in six sectors in the UK. Research in other sectors, in smaller firms and in other countries, should be carried out to test generalisability.

Although many large firms have made very large investments into areas such as customer insight in the past few years, there may be resistance to using this information even if it indicates that a firm’s current business model is under threat, because of straightforward denial or because of the inertia associated with factors such as difficulties in changing business models or the extent to which the firm’s financial situation is based upon exploiting its current business model, no matter how much that model is under threat from firms with other business models. Therefore, in strategic reviews, firms should factor in these risks and seek to mitigate them.

In public sector organisations, these risks of denial or inertia may be stronger because of conservatism and lack of willingness to take the risks of change, so public sector decision makers need to be particularly aware of these risks and seek to mitigate them.

The theoretical contribution of this research is to add to business model and strategic management literature by explaining the role that information plays in business model choice and how its role depends on whether and how the information is used by senior management.

The purpose of this article is to share the gist of an interview with Rita Campos e Cunha conducted by Santiago Ibarreche. It highlights her vitality, her love for academia and her personal dedication to her students in Iberoamerican and international contexts.

This paper is an interview.

The interview explores Rita’s career, her achievements and continued search for excellence in terms of teaching, research and service in academia, especially her contributions in the areas of innovative behavior and corporate social responsibility.

The interview in this special section, A Life in Research, brings out an individual scholar’s experience and history not only as recognition of scholarly impact but also as recognition of the person.

El presente artículo muestra la esencia de una entrevista a Rita Campos e Cunha, llevada a cabo por Santiago Ibarreche. Muestra su vitalidad, su amor por la academia y su dedicación personal hacia sus estudiantes en Iberoamérica y otros contextos internacionales.

Este artículo es una entrevista.

La entrevista explora la carrera de Rita, sus logros y búsqueda continua de la excelencia en términos de docencia, investigación y servicio en la academia y sociedad; especialmente sus contribuciones en las áreas de Comportamiento de Innovación y Responsabilidad Social Corporativa.

La entrevista en esta sección especial, A Life in Research, muestra la experiencia e historia de un académico. No es solo un reconocimiento a su impacto en la academia, sino también un reconocimiento a la persona.

Academia, Mozambique, Portugal, Innovación, Ciencias del Comportamiento, Consejería,Mentores

Tipo de artículo – Punto de vista

Este artigo apresenta a essência de uma entrevista com Rita Campos e Cunha, levada a cabo por Santiago Ibarreche. Salienta a sua vitalidade, a sua Paixão pela academia e a sua dedicação pessoal aos seus alunos, nos contextos ibero-americano e internacional.

Este artigo é uma entrevista.

A entrevista explora a carreira da Rita, as suas realizações e a sua procura contínua da excelência em termos de ensino, investigação e serviço, na academia e na sociedade; especialmente as suas contribuições nas áreas de Comportamentos de Inovação e Responsabilidade Social Corporativa.

A entrevista nesta seção especial, A Life in Research, traz a experiência e a história de um estudioso individual, não só como reconhecimento de impacto acadêmico, mas também como reconhecimento da pessoa.

Academia, Moçambique, Portugal, Inovação, Ciências do Comportamento, Recomendações, Mentores

Punto de vista

This paper aims to share the essence of an interview with Rodrigo Varela Villegas, conducted by Santiago Ibarreche. It highlights his passion for academia, his commitment to developing responsible entrepreneurs and commitment to forging and disseminating the entrepreneurial spirit in Colombia, Iberoamerica and the world.

This paper is an interview.

The interview explores Rodrigo’s career, his achievements and continued search for excellence in terms of teaching, research and service in academia. Of relevance are his contributions to the discipline of entrepreneurship through the development and divulging of the concept of entrepreneurial spirit.

The interview in this special section, A Life in Research, brings out an individual scholar’s experience and history, not only as recognition of scholarly impact but also as recognition of the person.

Este artículo comparte la esencia de una entrevista con Rodrigo Varela Villegas, dirigida por Santiago Ibarreche. Destaca su pasión por el mundo académico, su compromiso con el desarrollo de empresarios responsables y su compromiso con la creación y difusión del espíritu empresarial en Colombia, Iberoamérica y el mundo.

Este documento es una entrevista.

La entrevista explora la carrera de Rodrigo; Sus logros y la búsqueda continua de la excelencia en términos de enseñanza, investigación y servicio en el mundo académico. De relevancia son sus contribuciones a la disciplina del espíritu empresarial a través del desarrollo y divulgación del concepto de espíritu emprendedor.

la entrevista en esta sección especial, Una vida en investigación, revela la experiencia y la historia de un académico individual, no solo como reconocimiento del impacto académico, sino también como reconocimiento de la persona.

Educación, Emprendimiento, Colombia, América Latina, Valores familiares

Ponto de vista

Este artigo compartilha a essência de uma entrevista com Rodrigo Varela Villegas, conduzida por Santiago Ibarreche. Ele destaca sua paixão pela academia, seu compromisso com o desenvolvimento de empreendedores responsáveis e o compromisso de forjar e disseminar o espírito empreendedor na Colômbia, na Iberoamérica e no mundo.

Este artigo é uma entrevista.

A entrevista explora a carreira de Rodrigo; suas realizações e busca contínua de excelência em termos de ensino, pesquisa e serviço na academia. De relevância são as suas contribuições para a disciplina de empreendedorismo através do desenvolvimento e divulgação do conceito de espírito empreendedor.

A entrevista nesta seção especial, Uma Vida em Pesquisa, traz à tona a experiência e a história de um acadêmico individual, não apenas como reconhecimento do impacto acadêmico, mas também como reconhecimento da pessoa.

Educação, Empreendedorismo, Colômbia, América Latina, Valores pamiliares

Punto de vista