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Article
Publication date: 1 August 2005

Heather Jones

To describe the process of conducting an information audit at the Hobart City Council and to demonstrate how the audit contributed to knowledge management at the Council.

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Abstract

Purpose

To describe the process of conducting an information audit at the Hobart City Council and to demonstrate how the audit contributed to knowledge management at the Council.

Design/methodology/approach

This paper is a personalised account of a pilot information audit conducted in the area of risk management activities across the organisation. It gives an overview of some relevant knowledge management texts, the methodology of the pilot audit and a summary of the findings and outcomes of the project.

Findings

The Council units have yet to implement all the findings and recommendations of the pilot, but there have already been significant outcomes. Units have used the audit to coordinate risk management initiatives and processes with other areas. This has contributed to breaking down the information silos and to the development of a culture of knowledge sharing.

Research limitations/implications

This paper describes the process used for the Pilot Information Audit – Risk Management project, and what happened as a result.

Practical implications

This paper may provide some useful insights to other librarians in a small special library environment with limited resources who are planning to conduct an information audit.

Originality/value

This is an example of an information audit undertaken in a local government setting.

Details

Library Management, vol. 26 no. 6/7
Type: Research Article
ISSN: 0143-5124

Keywords

Article
Publication date: 1 December 2003

Kwo‐Shing Hong, Yen‐Ping Chi, Louis R. Chao and Jih‐Hsing Tang

With the popularity of electronic commerce, many organizations are facing unprecedented security challenges. Security techniques and management tools have caught a lot of…

15012

Abstract

With the popularity of electronic commerce, many organizations are facing unprecedented security challenges. Security techniques and management tools have caught a lot of attention from both academia and practitioners. However, there is lacking a theoretical framework for information security management. This paper attempts to integrate security policy theory, risk management theory, control and auditing theory, management system theory and contingency theory in order to build a comprehensive theory of information security management (ISM). This paper suggests that an integrated system theory is useful for understanding information security management, explaining information security management strategies, and predicting management outcomes. This theory may lay a solid theoretical foundation for further empirical research and application.

Details

Information Management & Computer Security, vol. 11 no. 5
Type: Research Article
ISSN: 0968-5227

Keywords

Article
Publication date: 4 September 2007

S.X. Zeng, G.X. Lou and Vivian W.Y. Tam

A quality management system based‐ISO 9001 focuses on confirming process conformance from the initial development of a product through production, test, installation and

3291

Abstract

Purpose

A quality management system based‐ISO 9001 focuses on confirming process conformance from the initial development of a product through production, test, installation and servicing. Information management has been a key factor affecting the effective implementation of the standard. The aim of this study is to explore management of information flows in quality assurance in project management. It is hoped to that it will be helpful in pursuing continuous quality improvement in the construction industry.

Design/methodology/approach

Based on the characteristics of the construction industry, this study designed an organizational structure with three levels, including firm, sub‐firms and project departments. The paper examined the difficulties for the multi‐level organizational structure in information transferring and feedback.

Findings

It is found that there are information asymmetries in quality management from internal and external organizations. Internally, information asymmetry exists between contractor, subcontractors and suppliers; and externally, there is no information sharing mechanism between project departments. Information feedback is more difficult than information transferring in a construction firm.

Practical implications

The construction industry has always been bedeviled with great difficulties in sharing information among its participants. Although many construction firms have claimed to be ISO 9000‐certified, there is still missing an effective channel of information flow for quality management.

Originality/value

The paper proposes reengineering current management strategy for establishing an information network for quality management. This study could help construction firms to effectively manage information flow to achieve continuous quality improvement.

Details

Measuring Business Excellence, vol. 11 no. 3
Type: Research Article
ISSN: 1368-3047

Keywords

Article
Publication date: 1 September 1996

Margaret Kinnell

Professional education in the library and information sector has only provided for first qualification level: through undergraduate and postgraduate programmes which meet…

Abstract

Professional education in the library and information sector has only provided for first qualification level: through undergraduate and postgraduate programmes which meet the criteria required for accreditation by professional bodies (including the Library Association, Institute of Information Scientists, British Computer Society). The management curriculum within such programmes has offered knowledge and skills relevant to earlier perceptions of the needs of first professional posts, with middle and senior managers lacking substantial information‐sector‐ specific programmes to meet their needs for advanced education and training. Two British Library sponsored short courses provided a model which stimulated the development of the Loughborough MBA (Information and Library Management) programme, offered jointly by Loughborough University's Business School and Department of Information and Library Studies. This flexible, part‐time, advanced masters degree, ‘badged’ for the LIS sector, also provides intensive short‐course opportunities for UK and overseas participants.

Details

Aslib Proceedings, vol. 48 no. 9
Type: Research Article
ISSN: 0001-253X

Article
Publication date: 1 June 1990

Tony Oulton

The field of information management is defined for the non‐expert.The origins of information management are outlined, including the Paperwork Reduction Act. The factors…

Abstract

The field of information management is defined for the non‐expert. The origins of information management are outlined, including the Paperwork Reduction Act. The factors which have contributed to the growth of information management as an area of employment and education are discussed, including the concept of information as a resource. Examples are provided of the role of information management, particularly in the National Health Service, local government and banking. It is suggested that information management is hospitable to a range of diverse professionals but that librarians and information scientists can and should make a significant contribution.

Details

Library Review, vol. 39 no. 6
Type: Research Article
ISSN: 0024-2535

Keywords

Article
Publication date: 1 August 1997

W.B. Adeoti‐Adekeye

Presents a discussion on the importance of management information systems in management. It explains the role of information, as an essential tool for managers in planning…

28678

Abstract

Presents a discussion on the importance of management information systems in management. It explains the role of information, as an essential tool for managers in planning and decision making. It describes MIS as a well co‐ordinated information system, a database that is to provide management with needed information to plan and make decisions. Modern technology has further made the resort to MIS in management imperative because of the changing circumstances and environment. Also identifies some problems which can hinder effective use of MIS. These are lack of management involvement in the design; poor appreciation of mangement support. Finally, recommends that organizations, both private and public; commercial and non‐commercial should endeavour to set up an MIS unit in their organizations so that adequate information can be put at the disposal of their management.

Details

Library Review, vol. 46 no. 5
Type: Research Article
ISSN: 0024-2535

Keywords

Article
Publication date: 1 January 1993

H. van de Haar and R. von Solms

Top management is responsible for the wellbeing of theorganization. Most organizations nowadays are dependent totally on theavailability and effectiveness of their…

1463

Abstract

Top management is responsible for the wellbeing of the organization. Most organizations nowadays are dependent totally on the availability and effectiveness of their information service resources. For this reason it is imperative that top management gets involved and stays involved in the protection of the information service assets of the organization. This can only be accomplished through a process of continuous information security evaluation and reporting. An information security evaluation and reporting tool, representing the information security status in a concise, clear manner, will help a great deal in ensuring top management involvement. Suggests implementation of an information security management model by means of an evaluation tool. This tool will provide top management with information security status reporting in a clear, non‐technical format.

Details

Information Management & Computer Security, vol. 1 no. 1
Type: Research Article
ISSN: 0968-5227

Keywords

Article
Publication date: 1 January 1972

J.C. Higgins

Much of the discussion, both written and verbal, of management information systems tends to be dominated by accountants and computer people; management scientists and…

Abstract

Much of the discussion, both written and verbal, of management information systems tends to be dominated by accountants and computer people; management scientists and behavioural scientists have not yet made anything like the impact their skills should warrant. My purpose in this paper is to examine a number of important aspects of management information systems from the standpoint of the management scientist. I have deliberately attempted to explain concepts in a non‐mathematical fashion in the hope that the general, non‐technical reader will gain some understanding of their nature and relevance to practical information systems; to this end, no mathematical formulae have been introduced.

Details

Management Decision, vol. 10 no. 1
Type: Research Article
ISSN: 0025-1747

Book part
Publication date: 29 October 2018

Yulia V. Ragulina, Leonid F. Malinovski, Yuliya A. Agunovich, Larisa A. Kapustyan and Oksana M. Zaryankina

The purpose of this chapter is to develop criteria of effectiveness of state management of the process of implementing the information economy’s optimization model…

Abstract

Purpose

The purpose of this chapter is to develop criteria of effectiveness of state management of the process of implementing the information economy’s optimization model, determine the corresponding indicators, and offer the method of evaluation of the effectiveness of state management of the process of implementing the information economy’s optimization model.

Methodology

This research applies the methods of induction, deduction, structural and functional analysis, and graphical presentation of information.

Results

Based on the peculiarities of the information economy’s optimization model, three main criteria of the effectiveness of state management while implementing this model are distinguished: flexibility of the normative and legal provision of information economy; balance of the level and rate of development of the noosphere components; and success of the protection, usage, and preservation of information’s uniqueness. To distinguish these criteria it is offered to evaluate the effectiveness of state management of the process of implementation of the information economy’s optimization model by progressive comparison of the sum of results with the sum of limitations and costs for each direction of state management of the process of implementation of the information economy’s optimization model, related to the provision of observation of the above criteria. The author determines the indicators that conform to the offered criteria of effectiveness of state management of the process of implementation of the information economy’s optimization model systematized in connection to these criteria, and offers the formula for calculating the final indicator of the effectiveness of state management of the process of implementation of the information economy’s optimization model.

Recommendations

The offered criteria of effectiveness of state management of the process of implementing the information economy’s optimization model, the corresponding indicators, and the compiled methodology of evaluating the effectiveness of this process are recommended for usage as methodological provision of monitoring and control of implementation of the information economy’s optimization model.

Article
Publication date: 1 June 1984

Peter Vickers

The expression ‘information management’ has been around for some time, but at last it seems to be catching on in a big way. It features increasingly in the titles of…

Abstract

The expression ‘information management’ has been around for some time, but at last it seems to be catching on in a big way. It features increasingly in the titles of papers in the literature of information science and librarianship (see for example the programme for the 1984 Aslib Conference), and that of management. New journals and new textbooks on information management are proliferating. Courses in information management are being offered at certain universities and at least one business school. Last year, Aslib changed its name to become the Association for Information Management. It would appear that IM has well and truly arrived.

Details

Aslib Proceedings, vol. 36 no. 6
Type: Research Article
ISSN: 0001-253X

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