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Article
Publication date: 12 June 2009

Jo En Yap, Liliana L. Bove and Michael B. Beverland

The purpose of this paper is to explore the effects of different reward programs on in‐role and extra‐role behaviour; and to investigate whether specific reward programs can be…

5845

Abstract

Purpose

The purpose of this paper is to explore the effects of different reward programs on in‐role and extra‐role behaviour; and to investigate whether specific reward programs can be designed to enhance both in‐role and extra‐role behaviour simultaneously.

Design/methodology/approach

Semi‐structured in‐depth interviews were conducted on a total of 11 employees from four different fashion retail outlets. Informants consisted of employees from different positions within these organizations (i.e. store manager, assistant store manager and sales associates) to provide researchers with possibly differing viewpoints. Interviews were content analysed and classified, according to emerging themes.

Findings

Certain reward programs, namely individual and group financial incentives motivated sales associates to engage in both in‐role and extra‐role behaviour simultaneously. Further, compared to formal recognition programs, informal reward programs (individual financial incentives, individual social recognition and group social recognition) appeared to be more effective in motivating sales associates to enhance their in‐role and extra‐role performance.

Originality/value

This paper contributes to a better understanding of the effects of different reward programs and their administration on in‐role and extra‐role performance of retail sales associates.

Details

Qualitative Market Research: An International Journal, vol. 12 no. 3
Type: Research Article
ISSN: 1352-2752

Keywords

Book part
Publication date: 22 November 2012

Jo En Yap, Michael B. Beverland and Liliana L. Bove

Purpose – The objectives of this study are to explore how consumers achieve, maintain, and/or regain privacy and to more fully understand the meaning consumers ascribe to…

Abstract

Purpose – The objectives of this study are to explore how consumers achieve, maintain, and/or regain privacy and to more fully understand the meaning consumers ascribe to privacy.

Methodology/approach – Image-elicited depth interviews were conducted on a theoretical sample of 23 informants.

Findings – Consumers are active participants who assert their dominance in the marketplace and resist organizational practices that impinge upon their privacy. Seven categories of privacy management practices were identified: withdraw, defend, feint, neutralize, attack, perception management, and reconcile. The findings also reveal that when informants desire privacy and engage in these practices, they are ultimately in a quest for the meta-goal of sovereignty over their respective personal domains.

Research limitations/implications – This study provides support for and expands upon knowledge of the privacy management practices identified in extant literature, and offers an encompassing conceptualization of privacy as it applies in the context of contemporary consumption.

Social implications – This study may assist policy makers and managers in their efforts to develop appropriate solutions to manage consumers’ privacy concerns and support them in their pursuit of privacy.

Originality/value of the paper – This study injects the voice of the consumer into the privacy debate. A broad theoretical framework for understanding what consumers mean when they talk about privacy and the practices they engage in to “do privacy” is presented. It is hoped that this study provides a basis for managing consumer privacy concerns and future research on the issue so that improved outcomes can be attained for all.

Content available
Article
Publication date: 12 June 2009

Adam Lindgreen and Martin Hingley

887

Abstract

Details

Qualitative Market Research: An International Journal, vol. 12 no. 3
Type: Research Article
ISSN: 1352-2752

Content available
Book part
Publication date: 22 November 2012

Abstract

Details

Research in Consumer Behavior
Type: Book
ISBN: 978-1-78190-022-2

Open Access
Article
Publication date: 30 June 2009

César Ducruet, Stanislas Roussin and Jin-Cheol Jo

This paper is an empirical attempt to verify the interplay between political change, fleet nationality, and the evolution of shipping networks. North Korea offers a good example…

Abstract

This paper is an empirical attempt to verify the interplay between political change, fleet nationality, and the evolution of shipping networks. North Korea offers a good example of a socialist maritime country that has experienced much contrasting geopolitical contexts since 1990. A database of vessel movements between North Korean ports and other ports is analyzed. Main results show differences between North Korean and foreign fleets in terms of traffic (vessel size, age, berthing time) and geographical coverage. South Korean ports tend to play a new role in the reorganization of North Korean-related flows in Northeast Asia.

Details

Journal of International Logistics and Trade, vol. 7 no. 1
Type: Research Article
ISSN: 1738-2122

Keywords

Book part
Publication date: 8 November 2021

Amy Yeo Chu May, Carmen Teoh Chia Wen and Jeffton Low Boon Tiong

This study seeks to find an interactive effect between ethical leadership (EL) and corporate governance (CG) variables and investigate whether they would affect employee…

Abstract

This study seeks to find an interactive effect between ethical leadership (EL) and corporate governance (CG) variables and investigate whether they would affect employee organizational citizenship behavior (EOCB) in a Malaysian organizational setting. The collected data from the 300 accounting/finance department employees were analyzed using Statistical Package for Social Sciences (SPSS) and Partial Least Square–Structural Equation Modeling (PLS-SEM; SmartPLS 3.0). Several primary results confirmed a coherent significant relationship between EL and ethical climate (EC), EL and EOCB, EL and CG, and CG and organizational success. Theoretically, it implies a more enhanced EOCB literature on how it can be infused in an organization. It also offers valuable knowledge by providing organizations with several insights concerning the improvement of EOCB, enabling the organization to achieve its desired success and, more importantly, how the findings could contribute directly and indirectly to emerging markets in terms of their industrial and financial performance.

Details

Environmental, Social, and Governance Perspectives on Economic Development in Asia
Type: Book
ISBN: 978-1-80117-895-2

Keywords

Article
Publication date: 1 August 2005

Corinna Bruder and Biza Kroese

This paper reviews the clinical interventions used to address the vulnerability of people with intellectual disabilities to sexual abuse. Prevalence of sexual abuse for this group…

Abstract

This paper reviews the clinical interventions used to address the vulnerability of people with intellectual disabilities to sexual abuse. Prevalence of sexual abuse for this group is discussed. Factors that are considered to put people with intellectual disabilities at an increased risk of sexual abuse are also discussed.As the teaching of protection and prevention skills to adults and children with intellectual disabilities has been put forward as an effective intervention to help avoid sexual abuse, a review of nine studies that attempted to evaluate such intervention programmes is carried out. It is concluded that adults with intellectual disabilities can successfully be taught skills to prevent and protect themselves from sexual abuse. However, issues around the generalisation and the maintenance of acquired skills have to be considered. Recommendations for future research are made. Finally, the clinical implications of the results of this review are discussed.

Details

The Journal of Adult Protection, vol. 7 no. 2
Type: Research Article
ISSN: 1466-8203

Keywords

Article
Publication date: 29 April 2021

Sevilay Demirkesen and Algan Tezel

The purpose of this study is to explore the challenges hindering the adoption of Industry 4.0 (I4.0) among construction companies.

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Abstract

Purpose

The purpose of this study is to explore the challenges hindering the adoption of Industry 4.0 (I4.0) among construction companies.

Design/methodology/approach

The construction industry needs innovative technologies due to its complex and dynamic nature. In this respect, the latest trends such as digitalization, building information modeling (BIM), Internet of things (IoT) are of utmost importance in terms of fostering the change in managing projects and encouraging industry practitioners to adopt the change for better performance. This paper focuses on I4.0adoption among construction companies. In this respect, a questionnaire was designed and administered to construction professionals to reveal the challenges in I4.0 adoption among construction firms. The respondents were requested to fill in the questionnaire on the I4.0 efforts of their companies. The questionnaire was intended to collect the perceptions of industry practitioners working at large construction companies. Based on these, the challenges listed were ranked based on their relative importance and success indices. Finally, the Mann–Whitney U test was conducted to test whether statistically significant responses exist among groups of respondents (i.e. young and old companies, large and small, high and low revenue and main area of expertise).

Findings

The results of the study indicated that resistance to change, unclear benefits and gains and cost of implementation are the major important challenges in terms of I4.0 adoption in construction projects. On the other hand, the data analysis implied that the majority of construction organizations successfully deal with the problems arising from lack of standardization, legal and contractual issues and cost of implementing in terms of promoting I4.0 adoption.

Research limitations/implications

The study is expected to guide construction practitioners in terms of benefitting from I4.0 applications and deliver projects with better outcomes. This study might be used as a guide for the companies aiming to start their I4.0 transformation knowing the challenges and develop strategies for how to handle them. A concrete plan would help them achieve greater performance and benefit from the I4.0 implementation at the maximum level. Finally, the study implies that construction firms shall prepare action plans for handling each challenge listed and monitor their performance based on the planned and actual data of their projects.

Originality/value

This study investigates the major challenges of I4.0 among construction companies. This is one of the important studies, which puts I4.0 focus forefront of the construction industry with a clear identification of challenges that construction organizations have to address to transform their organizations into construction 4.0. The study has the potential to guide both industry practitioners and researchers to develop awareness for the benefits of using the latest technology and fostering innovation. This is expected to create value for construction clients in terms of achieving the product with serious gains such as time and cost.

Details

Engineering, Construction and Architectural Management, vol. 29 no. 3
Type: Research Article
ISSN: 0969-9988

Keywords

Article
Publication date: 15 November 2022

Esra Dobrucali, Sevilay Demirkesen, Emel Sadikoglu, Chengyi Zhang and Atilla Damci

Construction safety is heavily affected by using new technologies in this growing trend of technology adoption. Especially, safety performance is enhanced through the utilization…

1666

Abstract

Purpose

Construction safety is heavily affected by using new technologies in this growing trend of technology adoption. Especially, safety performance is enhanced through the utilization of some effective technologies such as artificial intelligence, virtual reality, BIM and wearable devices. Therefore, the main purpose of this study is to investigate the influence of emerging technologies on construction safety performance and quantify the relationship between those. The proposed components of emerging technologies are BIM, GIS, VR, RFID, AI, ML, eye tracking and serious games and wearable devices, whereas the dimensions of construction safety performance are safety planning, safety training, safety inspection and monitoring, safety audits and reviews and safety leadership.

Design/methodology/approach

A structural model was composed consisting of emerging technologies and safety performance indicators. Then, a questionnaire was designed and administered to construction professionals, and data from 167 projects were analyzed using structural equation modeling. The data were analyzed by using software, called SPSS AMOS.

Findings

The analysis of the structural model proves that there is a positive and significant relationship between emerging technologies and construction safety performance. Moreover, the factor loadings for each factor were found to be high indicating a good representation of the construct by the components developed. Among the technologies, BIM, robotics and automation, AI and wearable devices were detected to be the most significant technologies in terms of impacting safety performance.

Originality/value

The study contributes to the body of knowledge in that it develops a conceptual framework consisting of specific technologies in terms of emerging technologies, reveals the impact of such technologies on safety performance and proposes several tools and strategies for enabling effective safety management along the project lifecycle. Industry practitioners may benefit from the framework developed by adopting such technologies to enhance their safety performance on construction projects.

Details

Engineering, Construction and Architectural Management, vol. 31 no. 3
Type: Research Article
ISSN: 0969-9988

Keywords

Article
Publication date: 10 June 2022

Nitin Upadhyay, Shalini Upadhyay, Mutaz M. Al-Debei, Abdullah M. Baabdullah and Yogesh K. Dwivedi

This study aims to investigate the adoption intention of artificial intelligence (AI) in family businesses through the perspectives of digital entrepreneurship and…

3726

Abstract

Purpose

This study aims to investigate the adoption intention of artificial intelligence (AI) in family businesses through the perspectives of digital entrepreneurship and entrepreneurship orientation.

Design/methodology/approach

The study examines contributing factors explaining the adoption intention of AI in the context of family businesses. The developed research model is examined and validated using structural equation modelling based on 631 respondents' data. Purposeful sampling is used to collect the respondents' data.

Findings

The proposed model included two endogenous (i.e. business innovativeness and adoption intention) and six exogenous variables (i.e. affordances, culture and flexible design, entrepreneurial orientation, generativity, openness and technology orientation) through ten direct paths and three indirect paths. The results depicted the significant influence of all the exogenous variables on the endogenous variable reflecting support of all the hypotheses. The business innovativeness partially mediates the relationships of culture and flexible design, entrepreneurial orientation and technology orientation with adoption intention. Further, the results demonstrated a model variance of 24.6% for business innovativeness and 64.2% for adoption intention of artificial intelligence in the family business.

Research limitations/implications

The study contributes to theoretical developments in entrepreneurship and family business research and AI's theoretical progress, especially to digital entrepreneurship.

Originality/value

Theoretically, it contributes to the literature of entrepreneurship, particularly digital entrepreneurship. Additionally, the research model adds to the role of entrepreneurial orientation and digital entrepreneurship in the emerging family entrepreneurship literature. Considering the scarcity of research in this field, the empirically validated model explaining critical antecedents of AI adoption intention in the family business is a foundation for discussion, critique and future research.

Details

International Journal of Entrepreneurial Behavior & Research, vol. 29 no. 1
Type: Research Article
ISSN: 1355-2554

Keywords

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