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Book part
Publication date: 26 November 2021

Francisco J. Conejo, Enrique A. Gamboa and Andrea Insch

This study provides insights into the most salient elements of the Costa Rican bar servicescape/barscape (atmosphere). This is done qualitatively via six focus groups, six expert…

Abstract

This study provides insights into the most salient elements of the Costa Rican bar servicescape/barscape (atmosphere). This is done qualitatively via six focus groups, six expert interviews, and six on-site observations. Results indicate that servicescape elements traditionally covered by the literature are of secondary importance. Participants instead emphasized social elements (other patrons, staff), supplemented by ambience elements (music, lighting, colors, noise, air, odors, scents). Moreover, the underlying socialization interest steered ambience preferences. Results support the increasingly important social servicescape notion. Generalizing traditionally studied servicescape elements across cultures and hospitality settings, as conventionally done, may result suboptimal. Commonalities might exist. However, research should be specifically contextualized to gain more nuanced servicescape understandings. Relating servicescape preferences to macro, meso, and micro considerations further enhances how servicescapes are understood. This study is the first to explore Latin-American barscapes. Notably, it expressly links servicescape preferences to patronage motives. It thereby uncovers why certain servicescape elements become important.

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Advances in Hospitality and Leisure
Type: Book
ISBN: 978-1-80071-272-0

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Book part
Publication date: 6 July 2022

Okechukwu Ethelbert Amah and Segun Jones

Stakeholders require organisations to meet all ethical standards in every aspect of their operations including marketing. This has led to consumers becoming sensitive to the…

Abstract

Stakeholders require organisations to meet all ethical standards in every aspect of their operations including marketing. This has led to consumers becoming sensitive to the violation of expected ethical standards by organisations. Hence, consumers give precedence to brands that are environmentally friendly in the production and deployment of the brand. The increased customer sensitivity to environmental issues is the realisation of the negative effects of mismanaged environment. For example, the activities of eco-unfriendly businesses affected the human and economic survival of some communities (see Gomis & Sodji, 2021; Naz, Chowdhury, Mishra, & Gupta, 2016). In realisation of the importance of being eco-friendly in the entire value chain of a product, this chapter considers the importance of adhering to ethical standards required from the conceptualisation, consumption and disposal of materials in organisation's production system. The chapter began by laying out the consequences of eco-unfriendly behaviours and the human and business activities that create the problems. It documented the short-term and long-term consequences of unethical behaviour of businesses, and ways to mitigate or reduce such consequences. Corporate social responsibility was presented as a mindset that is aimed at maintaining the integrity of the ecosystem while deriving economic benefit from it. The chapter concluded with the case study of a disguised company that believes that ‘money can grow on trees’ and thus invested in the recovery of the damage caused by deforestation.

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Book part
Publication date: 4 October 2021

Dariusz Dziewanski

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Gang Entry and Exit in Cape Town
Type: Book
ISBN: 978-1-83909-731-7

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Handbook of Microsimulation Modelling
Type: Book
ISBN: 978-1-78350-570-8

Book part
Publication date: 21 October 2019

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Values, Rationality, and Power: Developing Organizational Wisdom
Type: Book
ISBN: 978-1-83867-942-2

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Book part
Publication date: 28 August 2023

Giulia Ceriani

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The Sense of Rhythm
Type: Book
ISBN: 978-1-83797-031-5

Book part
Publication date: 26 August 2019

Evan Ortlieb and Susan Schatz

Purpose – The gradual release of responsibility (GRR) framework has long been used as a model to provide explicit and scaffolded literacy instruction (Pearson & Gallagher, 1983)…

Abstract

Purpose – The gradual release of responsibility (GRR) framework has long been used as a model to provide explicit and scaffolded literacy instruction (Pearson & Gallagher, 1983), but has seen far less application within the teaching of writing. As such, a framework for further incorporating the GRR model into comprehensive writing instruction is presented.

Design – This chapter describes a recursive writing process that includes four iterative and connected steps: we study, we write, we share, and we react and revise. From direct modeling needed to build efficacy (Bloomberg & Pitchford, 2017), prompting in the “we do it together phase” (Fisher & Frey, 2016), and peer collaboration offering students the opportunity to move from the solve it together to the self-regulated stage of learning, the GRR model of writing supports students as they move recursively between the phases of learning.

Findings – The recursive nature of the GRR model of writing offers scaffolded support calibrated to each student’s phase of learning. The gradual release model of recursive writing provides an opportunity for students and teachers to engage in a feedback cycle and permit teachers to pass the pen to students at an ideal time, often encompassing many opportunities to write, react, and revise with their peers serving as an authentic audience.

Practical implications – Writing proficiency is linked to relationship building and social networks (Swan & Shih, 2005) as well as academic and career success (Cormier, Bulut, McGrew, & Frison, 2016). The GRR model of writing offers a new model of a flexible, social, and recursive writing process needed in professional development and teacher education programs.

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The Gradual Release of Responsibility in Literacy Research and Practice
Type: Book
ISBN: 978-1-78769-447-7

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Book part
Publication date: 11 November 2019

Barry King

With the ubiquitous spread of the Selfie as a central feature of millennial digital practices, this article examines the impact of digital media on the traditional uses of the…

Abstract

With the ubiquitous spread of the Selfie as a central feature of millennial digital practices, this article examines the impact of digital media on the traditional uses of the snapshot as a record of private life, particularly in terms of the family and circles of friends. It argues that the affordances of digital photography and social media lead to a transformation of the snapshot into the Selfie. The Selfie as a kind of performance impacts the social practices of family photography in a variety of ways. Some positive, in that the affordances of digital photography put the opportunity for the public circulation of self-selected Kodak “moments” which show the individual in the best possible light; and some negative since the new emphasis on the body as a vehicle of self-expression sustains a tournament based on appearances. The resultant shift from notions of the gift economy implicit in practices of family photography leads to the personal snapshot becoming a proto-commodity form in which the competitive logic of Celebrity culture pervades the social exchange of the photograph. The chapter closes with consideration of the importance of the Selfie across the life course and the logic of self-impression management as a digital performance.

Book part
Publication date: 9 May 2023

Bahar Araz and Ipek Kalemci Tuzun

The question of the nature of the collar is pursued drawing on results generated in the field of social ontology as well as on observations from history. In this chapter, it can…

Abstract

The question of the nature of the collar is pursued drawing on results generated in the field of social ontology as well as on observations from history. In this chapter, it can be tried to seek what the nature of collar is, this is a central question for social theory, not least economics and human resources. Tony Lawson (2019, p. 1, 2021) has recently developed a theory of social positioning “… which is the social phenomena are everywhere constituted by or within process through which social totalities are formed or emerge.” The central idea of the theory of social positioning is that social relations are ultimately power relationships, which structure how social phenomena are organized. This chapter further explores this idea by conceptualizing power drawing on the theory of social positioning. Collar is a social phenomenon and associated with certain kind of structure which is social classes in this chapter. This structure will be taken as a class relation in Marxist approach as it is known, this relation is about power. In this framework, the question of the nature of collar needs to be explained with social positioning theory.

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Management and Organizational Studies on Blue- and Gray-collar Workers: Diversity of Collars
Type: Book
ISBN: 978-1-80455-754-9

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Book part
Publication date: 27 January 2022

Jeroen Veldman and Hugh Willmott

We explore the significance of social ontology and its capacity to inform the specification of organizational status, architecture and capacities. We consider how different…

Abstract

We explore the significance of social ontology and its capacity to inform the specification of organizational status, architecture and capacities. We consider how different conceptions of social ontology are critical for explicating a range of epistemological and socio-economic questions concerning organizations and develop a research agenda oriented to studying these issues from the perspective of management and organization studies.

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The Corporation: Rethinking the Iconic Form of Business Organization
Type: Book
ISBN: 978-1-80043-377-9

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