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The primary objective of this article is to examine current procurement, inventory control and management practices in modern healthcare, with a particular focus on the procurement and management of surgical supplies in a prominent public, highly specialized healthcare sector.

This study was conducted in three phases. In Phase 1, the study team interacted with various hospital management stakeholders, including the surgical hospital store, examined the current procurement process and identified challenges. Phase 2 focused on selecting items for a detailed study and collected the qualitative and quantitative details of the store department of the healthcare sector chosen. A detailed study analyzed revenue, output/demand, inventory levels, etc. In Phase 3, a decision-making framework is proposed, and inventory control systems are redesigned and demonstrated for the selected items.

It was observed that the demand for many surgical items had increased significantly over the years due to an increase in disposable/disposable items, while inventories fluctuated widely. Maximum inventory levels varied between 50 and 75%. Storage and availability were important issues for the hospital. It is assumed the hospital adopts the proposed inventory control system. In this case, the benefits can be a saving of 62% of the maximum inventory, 20% of the average stock in the system and optimal use of storage space, improving the performance and productivity of the hospital.

This study can help the healthcare sector administration to develop better systems for the procurement and delivery of common surgical items and efficient resource allocation. It can help provide adequate training to store staff. This study can help improve management/procurement policies, ordering and delivery systems, better service levels, and inventory control of items in the hospital business context. This study can serve as a pilot study to further investigate the overall hospital operations.

This study can help the healthcare sector administration develop better systems for procuring and delivering common surgical items and efficient resource allocation. It can help provide adequate training to store staff. This study can help improve management/procurement policies, ordering and delivery systems, better service levels and inventory control of items in the hospital business context. This study can serve as a pilot study to further investigate the overall hospital operations.

This study is an early attempt to develop a decision framework and inventory control system from the perspective of healthcare inventory management. The gaps identified in real hospital scenarios are investigated, and theoretically based-inventory management strategies are applied and proposed.

Evolving production technologies are altering the cost structures on which many supporting inventory ordering systems are based; for example, fixed costs compared with variable costs are increasing significantly. Unfortunately, many inventory ordering formulations consider only the variable portions of inventory ordering costs and inventory holding costs. To address this deficiency, departs from traditional categorizations and offers an inventory classification schema based on the functional roles served by the inventory items. Functional roles of inventory include transition, buffer, investment, maintenance, supplies and dead stock. Extending the schema, assesses the implications each functional role has for inventory cost containment, emphasizing the impact of evolving production technologies on inventory ordering policies and their relevance to functional roles.

An instrument has been developed to empirically measure the factors (constructs) influencing inventory systems and their effectiveness in international environments. The relevant literature was examined and eight constructs were identified to be included in the scale: the level of infrastructure, government policy, product characteristics, productions environments, supply base, degree of uncertainty, information level and effectiveness of the inventory system. The instrument was tested through structured interviews in operations in North America, South America, Europe and Asia. These scales provide an essential building block for empirical researchers and managers to document the state of international operations. As an example of using this scale a comparison of US, European and Latin American inventory systems is provided.

The purpose of this paper is to identify the main reasons for spare parts logistics failures and address logistics distribution design in order to achieve the desired level of after-sales maintenance service.

This research is based on an empirical case study on a large corporation providing worldwide with retail banking hardware, software and services. The case study focuses on the automated teller machine (ATM) part of activities, with a focus on the spare parts distribution and after-sales service network in the Eastern Europe.

The proposed network solution of multiple distribution centers with short-cut distance saving approach will enable the case study company to redesign their spare part logistics architecture in order to achieve short response time. Research findings reveal possible spare parts delivery delays and thus the service-level agreement failures with clients in the case study company.

This research covers a particular supply chain environment and identified research gaps. It discusses a time-based responsive logistics problem and develops a conceptual framework that would help researchers to better understand logistics challenges of installed equipment maintenance and after-sales service.

This case study research shows the “big picture” of spare parts logistics challenges as vital part of installed equipment after-sales and maintenance service network, as well as emphasizes how the unique context of a market like Russian Federation can set-up a distribution network efficiently. Strategies applied to handle such service-level failures, reverse logistics aspects of repairable and non-repairable spare parts to such large ATM after-sales service network based on this longitudinal case offer value for similar scale companies.

Airlines all over the world are facing financial stringencies. Capital costs for equipment replacement have skyrocketed. The operational costs have been increasing due to fuel costs, landing costs, wages and salaries etc. The growth of traffic and revenue receipts have been lagging behind forecasts. Hence, cash surplus generated by the airlines have dwindled. Some airlines even have run into working capital problems. All these developments seem to indicate that the airlines of the world have to seek new avenues of economising and cost control. One such area seems to be materials planning and provisioning.

The purpose of this paper is to confirm the existence of contradictions in total quality management (TQM) implementation among some Ghanaian companies and to provide a framework for balancing these contradictions.

Closed-ended questionnaires were used as a survey instrument. A sample of 80 managers from 40 Ghanaian multinational companies implementing TQM responded to the questionnaires.

The results showed that the implementation of TQM comes with inherent contradictions, which may hinder the success of TQM if not checked. Three pairs of contradictions were established in this study, namely “Standardization vs Innovation,” “Manipulation vs Empowerment,” and “Collectivism vs Individualism.” A framework was proposed to balance these contradictions in order to ensure TQM success.

The study used all the 40 ISO certified firms in Ghana, but this number is quite small relative to ISO certified firms worldwide. Further, the study was done in Ghana and, for these reasons, generalization to the rest of the world is limited.

The proposed framework when applied by managers to balance the contradictions will achieve success in TQM implementation.

Previous studies have talked about the existence of the contradictions. This paper proposes a framework to balance the existing contradictions. This framework is new and has never been proposed in the literature to minimize the adverse effects of these contradictions on a firm’s profit generation.

Structures such as buildings are at risk to the natural hazards such as earthquakes. Damage and loss of these structures may cause not just human lives but cultural heritage to be lost as well. This study aims to look into the exposure and vulnerability that deal with how many historic buildings there are in Metro Manila, how they are classified and how susceptible these buildings are to damage because of a certain amount of ground motion.

Inventories for exposure were conducted according to structural material, height and vintage. The building typologies of HAZARDS US Multi-hazard and UPD Institute of Civil Engineering were used and modified in this study. Three buildings, specifically the Central United Methodist Church (CUMC), Ellinwood Malate Church and Ermita Church, were modeled and analyzed with the aid of ETABS. Using the performance points and capacity curves derived from the nonlinear analysis, vulnerability was quantified by coming up with a vulnerability curve that expresses damage as a function of ground motion.

It was concluded that there are 54 historic buildings present in Metro Manila as of 2012. Reinforced concrete moment frames comprised the majority of historic buildings at 44.5 per cent of the population. Among the three buildings, CUMC responded as the strongest and Ermita Church responded as the weakest.

This paper fulfils the need to quantify the seismic exposure and vulnerability of the historic buildings in Metro Manila, as the more vulnerable these structures are, the more they need to be strengthened against potential hazards.

The purpose of this research is to understand the value a fourth‐party logistics provider (4PL) can create within an organisation and to identify an appropriate measure of such value creation.

The paper presents a conceptual model that is based on research of 4PL implementations within the alcoholic beverage industry.

This paper presents a framework by which contribution by 4PL's to organisations might be valued.

Future research may be widened to include financial and service measures within customers and suppliers thereby considering the wider value chain for a given commodity where a 4PL is involved in facilitating delivery of the goods or services.

The paper assumes that 4PL providers have the requisite skill set to manage and deliver added value versus an in‐house solution.

This paper offers insights into the pre‐requisite conditions for a company to consider outsourcing to a 4PL provider, the conditions/attributes that contribute to securing a 4PL relationship, the value that can be created through use of a 4PL and a method by which to assess the creation of value.

Lean implementation is a strategic decision. The capacity of organisation to be “Lean” can be identified before lean implementation by assessing leanness of an organisation. This study aims to attempt developing a holistic leanness assessment tool for assessing organisational leanness.

A neuro-fuzzy leanness assessment model for assessing the leanness of a manufacturing system is presented. The model is validated academically and industrially by conducting a case study.

Neuro-fuzzy hybridisation helped assess the leanness accurately. Fuzzy logic helped to perform the leanness assessment more realistically by accounting ambiguity and vagueness in organisational functioning and decision-making processes. Neural network increased the learning capacity of assessment model and increased the accuracy of leanness index.

The industrial case study in the paper shows the results in telecom equipment manufacturing industry. This may not represent entire manufacturing sector. The generic nature of the model developed in this research ensures its wide applicability.

The neuro-fuzzy hybrid model for assessing leanness helps to identify the potential of an organisation to become “Lean”. The organisational leanness index developed by the study helps to monitor the effectiveness and impact of lean implementation programmes.

The leanness assessment models available in literature lack depth and coverage of leanness parameters. The model developed in this research assesses leanness of an organisation by accounting for leanness aspects of inventory management, industrial scheduling, organisational flexibility, ergonomics, product, process, management, workforce, supplier relationship and customer relationship with the help of neuro-fuzzy hybrid modelling.

Based on detailed analysis of seven case studies, involving consideration of approximately 300 parameters and face to face interviews with senior managers, identifies key characteristics which should be taken into account during the selection and effective implementation of different types of manufacturing control systems in individual manufacturing environments. These key characteristics help identify the need for particular functions of manufacturing control systems, as well as the impact on effective implementation and operation. They are grouped under the headings of complexity, uncertainty and flexibility. Concludes with a discussion of a structured approach which may be used to take account of key characteristics during the selection of a manufacturing control system.