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Article
Publication date: 4 August 2023

Ciarán Murphy

This study aims to explore the challenges of being simultaneously “intimate insider” and “relative outsider” whilst undertaking an ethnography into a statutory child protection…

Abstract

Purpose

This study aims to explore the challenges of being simultaneously “intimate insider” and “relative outsider” whilst undertaking an ethnography into a statutory child protection team. As a novice researcher seeking to explore a world of which he was already part, ethnography was considered the most suitable means for exploring child protection social workers’ discretion. However, by subscribing to binary notions of “insider” and “outsider” at the commencement of the study, the author underplayed the dilemma of reconciling friendships with his researcher role, as well as the barriers that his more junior organisational status could create.

Design/methodology/approach

This study provides an autoethnographic account of these challenges, and the author’s evolving status and movement between “insider” and “outsider” relative to different groups within the children’s services department.

Findings

The implications include the potential for being simultaneously “insider” and “outsider” when undertaking research within one’s employing organisation; the need to reconcile challenging social work tasks with researcher responsibilities; and the difficulty of maintaining pre-existing relationships, whilst also cultivating an objective research profile.

Originality/value

This paper offers an important contribution to the limited accounts of conducting research from “inside” a statutory children’s services department and will be of benefit to early career researchers considering a research project within their own “backyard”.

Details

Journal of Children's Services, vol. 18 no. 3/4
Type: Research Article
ISSN: 1746-6660

Keywords

Article
Publication date: 9 July 2024

Shinya Uekusa

The purpose of this paper is to deconstruct the current discourse on researcher positionality in disaster research and it aims to enhance disaster researchers’ reflexivity, using…

Abstract

Purpose

The purpose of this paper is to deconstruct the current discourse on researcher positionality in disaster research and it aims to enhance disaster researchers’ reflexivity, using Bourdieu’s capital, field and habitus theories.

Design/methodology/approach

This conceptual paper relies on secondary literature from empirical and theoretical works and incorporates critical self-reflection from author’s own research experience.

Findings

As Bourdieu would argue, one’s habitus is interactive and responsive to contexts (field and other agents’ habitus and capital), thus reflexivity requires more than the acknowledgement of one’s ascribed and achieved social characteristics. Bourdieu’s theories help disaster researchers enhance their reflexivity and better understand the nature of researcher positionality: contextual, dynamic and negotiated.

Originality/value

This research provides a critical and theoretical discussion of researcher positionality in disaster research. Drawing from Bourdieu’s theories, researcher positionality can be framed in relation to not only researcher’s structurally differentiated insider–outsider status but also how interactions with the research participants and contexts in which the research is conducted influence that positionality.

Details

Disaster Prevention and Management: An International Journal, vol. 33 no. 4
Type: Research Article
ISSN: 0965-3562

Keywords

Article
Publication date: 8 May 2024

Jana Stefan, Alison Hirst, Marco Guerci and Maria Laura Toraldo

This paper aims to help workplace ethnographers navigate and reflect on primary access negotiations by scrutinising two of the concepts mentioned in the call for papers on this…

Abstract

Purpose

This paper aims to help workplace ethnographers navigate and reflect on primary access negotiations by scrutinising two of the concepts mentioned in the call for papers on this special issue: workplace relations and tensions. We introduce the frames of reference (FoRs) concept as used in the field of employment relations to the ethnographic community. We propose that the implicit frames of gatekeeper and researcher influence what they deem interesting for research, thus influencing the content of access negotiations. Moreover, we propose that tensions typically emerge when gatekeepers and ethnographers do not share the same frame of the employment relationship (ER).

Design/methodology/approach

We explore the ER through Fox’s (1966, 1974) framework, taking inspiration from Budd et al. (2022), who applied FoRs to employer–employee relations. We adapt the framework to the relationships between workplace ethnographers and gatekeepers by theorising the characteristics of ideal types of gatekeepers and workplace ethnographers and exploring possible implications for when they meet in access negotiations. We distil lessons learnt from previous research by drawing on illustrative examples from the literature to suggest strategies for interacting with gatekeepers when tensions emerge, providing a pragmatic application of our contribution.

Findings

Assuming that their FoR of the ER contributes to what they find to be of practical relevance/academic interest, we suggest that a (mis)match of gatekeepers’ and workplace ethnographers’ FoRs can lead to tensions between workplace ethnographers and gatekeepers, either remaining latent or becoming salient. We propose three possible strategies as to how to navigate these tensions during primary access negotiations.

Originality/value

Whilst previous research has mainly focused on the ethnographer as an individual who needs to give gatekeepers a reassuring and enticing impression, we discuss how an important structural factor, an organisation’s ER setup, may influence access. We thus bring an important yet hitherto neglected aspect of organisational life into the debate on the pragmatic realities of ethnography, contributing to the discussion of how to navigate the tension between the “practical” need to convince gatekeepers and the need to fulfil one’s own standards of rigorous research and ethics.

Details

Journal of Organizational Ethnography, vol. 13 no. 2
Type: Research Article
ISSN: 2046-6749

Keywords

Open Access
Article
Publication date: 14 May 2024

Bernadette Nooij, Claire van Teunenbroek, Christine Teelken and Marcel Veenswijk

Our study centered on activity-based workspaces (ABWs), unassigned open-plan configurations where users’ activities determine the workplace. These workspaces are conceived and…

Abstract

Purpose

Our study centered on activity-based workspaces (ABWs), unassigned open-plan configurations where users’ activities determine the workplace. These workspaces are conceived and shaped by accommodation professionals (APs) like managers and architects and are loaded with their ideas, ideals, norms and values; therefore, they are normative and hegemonic. Previous research has largely failed to consider how APs’ spatial conceptions materialize in the workplace. To address this omission, we adopted a narrative approach to study APs’ impact during the conceptualization stage.

Design/methodology/approach

The data were collected via a 10-year at-home ethnographic study at a Dutch university, including observations, interviews, documents and reports. Studying the researchers’ organization allowed for a longitudinal research approach and participative observations. The data focused on the narrative techniques of APs when establishing an ABW.

Findings

In introducing ABWs, APs resorted to two principal narrative strategies. Firstly, the ABW concept was lauded as a solution to a host of existing problems. Yet, in the face of shortcomings, lecturers were often blamed.

Originality/value

Despite the considerable influence of APs on both the physical layout of workspaces and the nature of academic labor, there is little insight into their conceptions of the academic workspace. Our research contributes a novel perspective by revealing how APs’ workspace conceptions drive the narratives that underpin the roll-out of ABWs and how they construct narratives of success and failure.

Details

Journal of Organizational Ethnography, vol. 13 no. 2
Type: Research Article
ISSN: 2046-6749

Keywords

Article
Publication date: 26 December 2023

Sally Sambrook, Charlotte Hillier and Clair Doloriert

This paper revolves around the central question: is it possible to do “proper ethnography” without complete participant observation? The authors draw upon a student's experiences…

Abstract

Purpose

This paper revolves around the central question: is it possible to do “proper ethnography” without complete participant observation? The authors draw upon a student's experiences of negotiating National Health Service (NHS) ethical approval requirements and access into the student's research field, a British NHS hospital and having to adapt data collection methods for the student's doctoral research. The authors examine some of the positional (insider/outsider, native gone academic), methodological (long-term/interrupted, overt/covert) and contextual challenges that threatened the student's ethnographic study.

Design/methodology/approach

The paper draws on reflexive vignettes written during the student's doctorate, capturing significant moments and issues within the student's research.

Findings

The authors highlight the temporal, practical, ethical and emotional challenges faced in attempting an ethnography of nursing culture within a highly regulated research environment. Having revealed the student's experience of researching this specific culture and finding ways to overcome these challenges, the authors conclude that the contemporary ethnographer needs to be increasingly flexible, opportunistic and somewhat covert.

Research limitations/implications

The authors argue that it is possible to do “proper” and “good” ethnography without complete participant observation – it is not the method, the observation, that is the essence of ethnography, but whether the researcher achieves real understanding through thick descriptions of the culture that explain “what is really going on here”.

Practical implications

The authors hope to assist doctoral students engage in “good” ethnographic research within (potentially) risk-averse host organisations, such as the NHS, whilst being located in neo-liberal performative academic organisations (Foster, 2017; McCann et al., 2020). The authors wish to contribute to the journal to ensure good ethnography is accessible and achievable to (particularly) doctoral researchers who have to navigate complex challenges exacerbated by pressures in both the host and home cultures. The authors wish to see doctoral researchers survive and thrive in producing good organisational ethnographies to ensure such research is published (Watson 2012), cognisant of the pressures and targets to publish in top-ranked journals (Jones et al. 2020).

Originality/value

Having identified key challenges, the authors demonstrate how these can be addressed to ensure ethnography remains accessible to and achievable for, doctoral researchers, particularly in healthcare organisations. The authors conclude that understanding can be attained in what they propose as a hybrid form of “propportune” ethnography that blends the aim of the essence of “proper” anthropological approaches with the “opportunism” of contemporary data collection solutions.

Details

Journal of Organizational Ethnography, vol. 13 no. 1
Type: Research Article
ISSN: 2046-6749

Keywords

Article
Publication date: 23 April 2024

Joanne Vincett

The purpose of this paper is to offer an accessible and interdisciplinary research strategy in organisational ethnography, called action ethnography, that acknowledges key…

Abstract

Purpose

The purpose of this paper is to offer an accessible and interdisciplinary research strategy in organisational ethnography, called action ethnography, that acknowledges key concepts from action research and engaged and immersive ethnography. It aims to encourage methodological innovation and an impact turn in ethnographic practice.

Design/methodology/approach

A working definition of “action ethnography” is provided first. Then, to illustrate how an action ethnography can be designed by considering impact from the outset, the author draws on a study she is undertaking with a grassroots human rights monitoring group, based in England, and then discusses advantages and limitations to the approach.

Findings

The author suggests three main tenets to action ethnography that embrace synergies between action research and ethnography: researcher immersion, intervention leading to change and knowledge contributions that are useful to both practitioners and researchers.

Practical implications

This paper provides researchers who align with aspects of both action research and ethnography with an accessible research strategy to employ, and a better understanding of the interplay between the two approaches when justifying their research designs. It also offers an example of designing an action ethnography in practice.

Originality/value

Whereas “traditional” ethnography has emphasised a contribution to theoretical knowledge, less attention has been on a contribution to practice and to those who ethnographers engage with in the field. Action ethnography challenges researchers to consider the impact of their research from the outset during the research design, rather upon reflection after a study is completed.

Details

Journal of Organizational Ethnography, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 2046-6749

Keywords

Article
Publication date: 10 October 2023

Claire Deng

This paper aims to contribute to the ongoing methodological discussions surrounding the adoption of ethnographic approaches in accounting by undertaking a comparative analysis of…

Abstract

Purpose

This paper aims to contribute to the ongoing methodological discussions surrounding the adoption of ethnographic approaches in accounting by undertaking a comparative analysis of ethnography in anthropology and ethnography in qualitative accounting research. By doing so, it abductively speculates on the factors influencing the distinct characteristics of ethnography in accounting and explores their implications.

Design/methodology/approach

This paper uses a comparative approach, organizing the comparison using Van Maanen’s (2011a, 2011b) framework of field-, head- and text-work phases in ethnography. Furthermore, it draws on the author’s experience as a qualitative researcher who has conducted ethnographic research for more than a decade across the disciplines of anthropology and accounting, as well as for non-academic organizations, to provide illustrative examples for the comparison.

Findings

This paper finds that ethnography in accounting, when compared to its counterpart in anthropology, demonstrates a stronger inclination towards scientific aspirations. This is evidenced by its prevalence of realist tales, a high emphasis on “methodological rigour”, a focus on high-level theorization and other similar characteristics. Furthermore, the scientific aspiration and hegemony of the positivist paradigm in accounting research, when leading to a change of the evaluation criteria of non-positivist research, generate an impoverishment of interpretive and ethnographic research in accounting.

Originality/value

This paper provides critical insights from a comparative perspective, highlighting the marginalized position of ethnography in accounting research. By understanding the mechanisms of marginalization, the paper commits to reflexivity and advocates for meaningful changes within the field.

Details

Qualitative Research in Accounting & Management, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1176-6093

Keywords

Article
Publication date: 28 March 2024

Deepika Sharma

In ethnographic research, negotiating insider–outsider perspectives is essential in order to get closer to the participants’ lives. By highlighting the importance of empathy and…

Abstract

Purpose

In ethnographic research, negotiating insider–outsider perspectives is essential in order to get closer to the participants’ lives. By highlighting the importance of empathy and reflexivity, the paper attempts to trace my reflexive navigation as a novice researcher as I enter the field as an outsider. The process of co-creation between the researcher and the participant is mediated by the nuances of the researcher’s identity, thereby shaping the researcher–participant relationship.

Design/methodology/approach

The current study elaborates my journey as a Ph.D. scholar in an ethnographic study of persons with spinal cord injury or amputation. The different themes organised around my personal reflections discuss the various challenges I faced and how I navigated through them.

Findings

The paper reflects on how different aspects of my identity, such as being non-disabled, a female and differences in socioeconomic status shaped the researcher–participant relationship. Additionally, it highlights how I traverse through the blurred worlds of insider–outsider and explore the role of reflexivity and empathy in creating a horizontal researcher–participant relationship.

Originality/value

This reflexive journey offers potential insights into budding researchers who often face dilemmas whether or not it is necessary for qualitative researchers to be members of the population they are studying. The paper also contributes to an understanding around practising reflexivity while working with a sensitive population. It argues researchers to look beyond the insider–outsider debate and utilise reflexivity as a tool for a nonhierarchical researcher–participant relationship.

Details

Qualitative Research Journal, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 1443-9883

Keywords

Open Access
Book part
Publication date: 23 September 2024

Grégoire Croidieu and Walter W. Powell

This paper seeks to understand how a new elite, known as the cork aristocracy, emerged in the Bordeaux wine field, France, between 1850 and 1929 as wine merchants replaced…

Abstract

This paper seeks to understand how a new elite, known as the cork aristocracy, emerged in the Bordeaux wine field, France, between 1850 and 1929 as wine merchants replaced aristocrats. Classic class and status perspectives, and their distinctive social closure dynamics, are mobilized to illuminate the individual and organizational transformations that affected elite wineries grouped in an emerging classification of the Bordeaux best wines. We build on a wealth of archives and historical ethnography techniques to surface complex status and organizational dynamics that reveal how financiers and industrialists intermediated this transition and how organizations are deeply interwoven into social change.

Details

Sociological Thinking in Contemporary Organizational Scholarship
Type: Book
ISBN: 978-1-83549-588-9

Keywords

Book part
Publication date: 12 December 2023

Lauren A. Rivera

While scholars have demonstrated persistent demographic inequalities in hiring, performance evaluations, and compensation decisions, many of the mechanisms driving these effects…

Abstract

While scholars have demonstrated persistent demographic inequalities in hiring, performance evaluations, and compensation decisions, many of the mechanisms driving these effects remain less clear. Qualitative research methods, including ethnographic approaches, are uniquely poised to fill this gap because they can illuminate how workplace inequalities are produced and reproduced on the ground. But studying workplace inequalities qualitatively also poses specific methodological challenges and considerations. In this essay, I discuss common issues researchers face when studying workplace inequalities ethnographically, including barriers in gaining access to sensitive organizational processes, building sufficient trust and rapport to move beyond official narratives of organizational practice (‘the company line’), and managing the emotional and psychological burden of discovering what lies beyond that line. I discuss potential strategies for navigating these challenges.

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