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This chapter examines how increased digitalisation shapes employee voice behaviour through informal digital channels. A growing body of literature found positive effects of employee voice on organisational outcomes, and companies are offering various formal and informal channels for employees to speak up. However, despite the vast literature on employee voice, research on the role of the voice channel is limited. With digital voice channels gaining popularity since the start of the COVID-19 pandemic, investigating how the interaction of employees with communication technologies affects their willingness to speak up digitally is ever more important. To do so, the authors chose a qualitative research design with semi-structured interviews. Adaptive structuration theory (AST) guided the qualitative content analysis. Findings indicate that the shift from analogue to digital informal voice channels influences employees’ willingness to speak up. Despite an effort to mimic analogue face-to-face conversations through advanced technologies, employees perceive a missing spark when communicating digitally, which discourages them from speaking up through informal digital channels. In this chapter, the authors analyse which factors constitute the missing spark.

Remittances in the former Soviet Union have increased rapidly over the past decade. In some countries of the former Soviet Union, remittances have reached staggering levels. For example, in Armenia, Kyrgyzstan, Moldova, Tajikistan, and Uzbekistan remittances now account for over 10% of GDP, with Tajikistan leading the pack with annual remittances of approximately 40% of GDP. Remittances in this group of economies now exceed foreign direct investment and foreign assistance. Because this rapid rise in remittances is a relatively recent trend and obtaining reliable data is difficult, this area of research has been underexplored.

The aim of this paper is to provide a comprehensive review of existing remittance measurement methodologies. Moreover, we propose practical methods to adjust the Central Bank of Russia data to derive more accurate remittances estimates in selected countries of the former Soviet Union. These selected economies are major recipients of remittances among transition economies and account for as much as 10% of remittances worldwide. There have been attempts to provide this type of estimation in individual countries; however, there have been no studies, to our knowledge, that propose a general methodology for the region.

Macro- and microorganizational perspectives on strategy processes are typically treated as distinct lines of inquiry. This paper proposes an attention-based theory (March & Olsen, 1976; Ocasio, 1997) of strategy formulation processes to bridge both perspectives. In particular, it links evolutionary perspectives on strategy (Burgelman, 1991, 2002) and strategic choice (Child, 1972) perspectives on organizational and strategic decision making (Bower, 1970; Carter, 1971; Cyert & March, 1963; Frederickson, 1986). Our treatment of the strategy process extends theory by viewing strategy processes as assemblages of tightly and loosely coupled networks of operational and governance channels (Allison & Zelikow, 1999; Ocasio, 1997), strategy formulation as a fluid and distributed process, and environmental, organizational level and individual level forces as consequential. Like Lovas and Ghoshal (2000), we view strategy formulation as a process of guided evolution. Unlike Lovas and Ghoshal who view strategic intent as the objective function that guides evolution, we view strategy formulation processes as more fragmented and contested, with multiple foci of attention, rather than an explicit objective function, and both top-down and bottoms-up processes capable of generating changes in the strategic direction of the firm.

This paper addresses a highly under-research question of employee voice in Belarus using labour process theory, specifically, Ramsay’s (1977) cycles of control theory to assess the evolution of voice at transitional periphery. Using the sample of 10 industrial enterprises, the paper explores the degree of management control over formal voice and the role of trade unions in defending of independent voice at the collective level. Informal voice at the individual level is also analysed. The findings demonstrate that the degree of direct control over formal voice in Belarus exceeds that in the Soviet Union due to suppression of independent trade union voice. The loss of workers’ control over the labour process has led to decreasing informal voice at the individual level. However, the earlier argument on workers’ patience is not supported due to a growing number of organised workers protests.

In this chapter we examine how the small scale agro-industries located in Southern Brazil, specifically in the North of the State of Rio Grande do Sul, started to deal with changes in their production processes, how they created and adapted technologies, and devised new products. Among the main outcomes of the study we highlight the novelties observed during the field research, especially regarding the family situation and the agro-manufacturing activities, in which we observed (i) a relative raise in autonomy; (ii) improvement in both the income level and the quality of life of household members; (iii) creation of new nested markets and marketing channels; (iv) development of more environmentally sustainable products; (v) improvement of the value added to food products; and (vi) development of new interfaces between families and other social actors.

Scholars have examined, in various ways, the complexity of knowledge in innovation. Recently, research has begun to focus on the role of a continuous process of knowledge recombination in our understanding of a changing structure of knowledge complexity and knowledge accumulation. Furthermore, we also claim that this process may reflect changes in the underlying innovation paradigm, or in other words the arrival of the information age. Yet, little is known about how knowledge complexity is increasing in the broader context of globalization, in which the influence of a rising diversity of locational sources may feature more prominently. We consider how knowledge recombination that relies upon the global spread of innovation activities will affect our theory of the relationship through which earlier contributions to knowledge become inputs to subsequent knowledge building that generates more (or less) complex knowledge artifacts. We propose that knowledge complexity rises when recombined elements are sourced across two dimensions of distance simultaneously, namely when sources which are derived from (i) disparate knowledge fields and (ii) distinct geographic locations are combined. We thereby develop an international business perspective on knowledge complexity through recombination by better appreciating the processes that may be necessary when knowledge is combined along global value chains. We also suggest some implications for changing organizational forms by highlighting the value of connecting previously unconnected geographically distant elements, which suggests a greater potential for more informal and indirectly diffused knowledge-based connections.

This paper examines how personal networks influence the internationalization process of Russian multinational corporations.

We identify and review 78 articles published in five International Business journals that address the role of networking and relationships in firm internationalization. We then use the network perspective to examine how Russian multinationals internationalize.

Combining the key conclusions of the reviewed studies with insights from the network perspective, and adding insights that we have gained both through first-hand experience and by following the Russian business media, we develop a model that links personal networking and Russian multinationals’ internationalization. We outline four functions that personal networking plays – access to information and knowledge, resource commitment, development of marketing and sales capabilities, and further network expansion.

This paper challenges established views of how firm internationalization occurs. It combines two previously unrelated streams of literature, the network model of internationalization and the role of personal networking within the Russian business environment, and argues that personal networking plays a much larger role in how Russian MNCs internationalize than has the International Business literature has acknowledged.

This study examines how employers’ various hiring behaviors affect the formal training in Korean establishments for newly employed college graduates. I use data from the 2000 “Employer Survey on College to Work,” collected by the Korea Research Institute for Vocational Education and Training (KRIVET). The results suggest some important implications about employers’ decisions to “buy and/or make.” On the one hand, the relationships between hiring and training are far from simple. There is a substitution of skills in hiring for training after hiring, but worker training tends to be provided more by those employers who concentrate highly on employee searches. In particular, the content of additional training programs reinforces the screening criteria. On the other hand, the results suggest the persistence of conventional organizational practices in hiring and training. Training provided by employers may be somewhere in the middle of economic rationality and simple conventionality, i.e. less-than-rational behaviors.

Collaborative advantage and geographical embeddedness of the firm have recently been receiving a growing amount of attention in a dynamic vision of the attainment and sustainability of the competitive advantage of firms. Concepts such as the Industrial District and Regional Cluster have been used in these studies, yet in spite of this interest little effort has been devoted to establishing links between these competitive dimensions and theories of differences in firm performance. This work consists of a multisource case study of the Spanish Ceramic Tile Industry. This empirical study focused on investigating the nature and implications of interfirm relationships and social control. The paper suggests that the competitiveness of clustered firms can be accounted for by low transaction costs and strategic knowledge-based resources.