Search results

The study explores internal listening on internal social media (ISM) during a crisis at a large Danish hospital.

The study employs a netnographic qualitative design to analyze 142 posts shared by employees on the hospital's ISM platform “The Word is Free” and how these posts are listened to by employees, support functions and management.

The study finds seven different types of internal listening. Categories of vertical listening included respectful listening, delegated listening, formal listening and no listening, while horizontal listening included confirmatory listening, responsive listening, challenging listening and no listening.

The study focuses on listening on ISM between January 2019 and March 2022. Interviews with employees and managers are needed to further investigate how internal listening at the hospital influences organizational life both in general and during a crisis.

Especially in crisis situations, organizations are encouraged to approach ISM with a holistic understanding of listening and apply three principles: (1) embrace ISM as an employee communication arena where confirmatory, responsive and challenging listening among employees helps them to cope with strenuous situations; (2) monitor the ISM communication arena and (3) conduct respectful listening.

This study focuses on internal listening on ISM during a crisis and suggests a holistic understanding of internal listening that combines vertical and horizontal listening.

This paper aims to stimulate the nascent research agenda on the environmental sustainability of the ongoing mushrooming of international student mobility (ISM). The higher education (HE) system in the UK and elsewhere is increasingly predicated upon the hosting of international students. Whilst this drive towards internationalisation undoubtably has multiple benefits, little attention thus far has been paid to its potentially very considerable environmental impact. The drive for internationalisation within HE thus potentially sits at odds with ambitions and strategies to promote sustainability within the sector and beyond.

In-depth interviews with 21 students and representatives of 14 university international offices offer insights into how the environment features in the decisions that young people and HE institutions make with regards to partaking in and promoting education-related mobility.

The results find that students take environmental considerations into account when undertaking education-related mobility, but these aspirations are often secondary to logistical issues concerning the financial cost and longer travel times associated with greener travel options. At the institutional scale, vociferously championed university sustainability agendas have yet to be reconciled with the financial imperative to recruit evermore international students.

This paper identifies a thus far neglected contradiction within HE whereby the sustainability agenda that it so rightly espouses is potentially undermined by the drive towards internationalisation. The paper uses the anthropause concept to consider the future environmental sustainability of ISM.

The purpose of this paper is to identify barriers to implement green supply chain and to understand their mutual relationship. Green supply chain management (GSCM) barriers are identified using available GSCM literature and on consultations with experts from industry and academician. Interpretive structural model (ISM) was developed to identify the contextual relationship among these barriers.

A group of experts from industries and academics was consulted and ISM is used to develop the contextual relationship among various GSCMBs for each dimension of GSCM implementation. The results of ISM are used as an input to fuzzy matrix of cross-impact multiplications applied to classification (MICMAC) analysis, to identify the driving and dependence power of GSCMBs.

This paper has identified 14 key GSCMBs and developed an integrated model using ISM and the fuzzy MICMAC approach, which helps to identify and classify the important GSCMBs and reveal the direct and indirect effects of each GSCMB on the GSCM implementation. ISM model provides only binary relationship among GSCMBs, while fuzzy MICMAC analysis provides precise analysis related to driving and dependence power of GSCMB, to overcome this limitation, integrated approach is developed.

ISM model development and fuzzy MICMAC analysis were obtained through the judgment of academicians and industry experts. It is the only subjective judgment and any biasing by the person who is judging the GSCMBs might influence the final result.

This is first kind of study to identify GSCMBs and further, to deploy ISM and fuzzy MICMAC to identify and classify the key GSCMEs that influence GSCM implementation in the organization. The results will be useful for business managers to understand the GSCMBs and overcome these GSCMBs during GSCM implementation in an organization.

Irrigation System Management (ISM) poses many issues in terms of social and technical aspects. These can be further elaborated as the issues toward the efficiency of infrastructure, equity of water sharing, environmental integrity and economic acceptability. Water losses and the structural changes of the system caused many issues putting the irrigation system into distress. Hence, this urges the need for sustainable ISM to improve social and technical attributes in ISM. This paper aims to apply the Socio-Technical Systems (STSs) theory for sustainable ISM.

The qualitative expert opinion survey method was selected as the research strategy to approach the research aim. Sixteen industry professionals in the ISM sector were selected through the purposive sampling method to conduct semi-structured interviews to collect data in the Sri Lankan context. Code-based content analysis through a directed approach was used to analyse the data.

Four main categories of strategies were emerged from the research findings as “engineering strategies”, “operational strategies”, “management strategies” and “regulatory strategies” through STS approach for sustainable ISM. The STS framework was developed by combining engineering and operational strategies into the technical subsystem and the management and regulatory strategies into the social subsystem to approach the aim of achieving contemporary system management in irrigation in a sustainable manner.

The research revealed the links between the strategies emerged from various disciplines to minimise the issues in ISM from the perspectives of technical and social subsystems. The study contributes to knowledge by providing a framework for sustainable ISM by applying the socio-technical systems theory by integrating the concepts of sustainability.

Internal social media (ISM) make it possible for all employees to participate in knowledge sharing and decision-making and to voice their opinions. However, several studies have found that organizations are far from unlocking the full potential of ISM. This paper seeks to explore and explain this gap further by adopting a sensemaking lens to managers' understanding of a social intranet in a public sector organization.

A longitudinal case study of the process of introducing ISM was conducted in a Danish municipality. Before, during and after the launch of the intranet, interviews with department heads and communication managers in the six different municipal departments were carried out to explore how they made sense of the purpose of ISM.

Findings indicate that during the process of introducing and implementing ISM, department heads' and managers' narratives about the purpose of the intranet changed from being a matter of involving, engaging and hearing the voices of the employees to being an effective administrative tool and a channel for management to reach all employees.

Rather than the traditional focus on whether ISM fail or succeed, the paper offers new understandings of how managers' sensemaking of ISM changes over time, leading to changes in the actual usage of and communication on ISM.

Presents over sixty abstracts summarising the 1999 Employment Research Unit annual conference held at the University of Cardiff. Explores the multiple impacts of globalization on work and employment in contemporary organizations. Covers the human resource management implications of organizational responses to globalization. Examines the theoretical, methodological, empirical and comparative issues pertaining to competitiveness and the management of human resources, the impact of organisational strategies and international production on the workplace, the organization of labour markets, human resource development, cultural change in organisations, trade union responses, and trans‐national corporations. Cites many case studies showing how globalization has brought a lot of opportunities together with much change both to the employee and the employer. Considers the threats to existing cultures, structures and systems.

The purpose of this paper is to ascertain and understand the relationship dynamics among the quality-enabled factors (QEFs) affecting the initiation stage of production system life cycle (PSLC). This study presents an approach for refining the decision making in the initiation stage of the production system.

In this paper, ten QEFs have been identified for the initiation stage of PSLC. An interpretive structural modelling (ISM) approach has been utilized to cultivate an organizational association among these identified QEFs. The results of ISM approach are used as an input to fuzzy Matriced’ Impacts Croisés Multiplication Appliquée á un Classement (MICMAC) analysis, to identify the driving and dependence power of QEFs.

The key consequences of this paper are to prioritize the strategic QEFs in reducing the risks linked with initiation stage of production system. The integrated model obtained by ISM-fuzzy MICMAC illustrates that there exists two clusters of QEFs, one is having high driving power and low dependency power which requires extreme consideration and of strategic importance (such as honesty and sincerity in collecting and analyzing field data) and other is having high dependence power and low driving power and are resultant effects (such as strategic decision-making ability).

The integrated ISM-fuzzy MICMAC model developed is not statistically corroborated; consequently structural equation modelling (SEM) approach which is also known as linear structural relationship approach could be utilized to examine the validity of developed hypothetical model.

This is first study to identify ten QEFs in initiation stage of production system and further, to deploy integrated ISM-fuzzy MICMAC approach to recognize and categorize the QEFs influencing the initiation stage of production system.

This paper aims to examine the influence of organization factors on the effectiveness of implementing BS7799, an information security management (ISM) standard.

Based on literature review, a research model was formulated by extracting the antecedents of ISM, and an empirical study was conducted to show how the organizational factors influence organizations in carrying out BS7799.

The study result revealed that there were significant impacts of organizational factors, including IT competence of business managers, environment uncertainty, industry type, and organization size, on the effectiveness of implementing ISM.

The sample is limited to the organizational factors in Taiwan. It is suggested to replicate this study in other countries to reconfirm the result before adopting its general implications. Owing to the highly intrusive nature of ISM surveys, a cautious approach with rapport and trust is a key success factor in conducting empirical studies on ISM.

IT competence is conducive to ISM implementation through subjective norms, leadership, belief, and behavior of ISM activities. Environmental uncertainty positively influences the need for greater innovation, which increases the dependence on IT, and therefore makes the effectiveness of ISM more desirable. Companies in an industry sensitive to security threats should pay more attentions to ISM practice. Corporate executives should also realize the size difference for adopting appropriate ISM strategies.

A research model was proposed to study the impacts of organizational factors on ISM, after a broad survey on related researches. The validated model and its corresponding study results can be referenced by enterprise managers and decision makers to make favorable tactics for achieving their goals of ISM.

The purpose of this paper is to identify the supply chain management enablers (SCMEs) and establish relationships among them using interpretive structural modeling (ISM) and find out driving and dependence power of enablers, using fuzzy MICMAC (Matriced' Impacts Croisés Multiplication Appliquée á un Classement) analysis.

A group of experts from industries and academics was consulted and ISM is used to develop the contextual relationship among various SCMEs for each dimension of SCM implementation. The results of ISM are used as an input to fuzzy MICMAC analysis, to identify the driving and dependence power of SCMEs.

This paper has identified 24 key SCMEs and developed an integrated model using ISM and the fuzzy MICMAC approach, which is helpful to identify and classify the important SCMEs and reveal the direct and indirect effects of each SCME on the SCM implementation. The integrated approach is developed, since the ISM model provides only binary relationship among SCMEs, while fuzzy MICMAC analysis provides precise analysis related to driving and dependence power of SCMEs.

The weightage for ISM model development and fuzzy MICMAC are obtained through the judgment of academicians and a few industry experts. It is only subjective judgment and any biasing by the person who is judging the SCMEs might influence the final result. A questionnaire survey can be conducted to catch the insight on these SCMEs from more organizations.

This study has strong practical implications, for both practitioners as well as academicians. The practitioners need to concentrate on identified SCMEs more cautiously during SCM implementation in their organizations and the top management could formulate strategy for implementing these enablers obtained through ISM and fuzzy MICMAC analysis.

This is first kind of study to identify 24 SCMEs and further, to deploy ISM and fuzzy MICMAC to identify and classify the key SCMEs that influence SCM implementation in the organization.

The purpose of this paper is to highlight the application of Interpretive Structural Modeling (ISM) to analyze the barriers in implementation of Total Productive Maintenance (TPM). TPM is explained in brief with emphasis on maintenance programs to improve quality of products, reliability of processes and reduction in cost. Barriers in implementation of TPM are also discussed. Concept of ISM and steps in developing ISM are described in detail. The authors then illustrate the research methodology which involves applying ISM to analyze barriers in TPM.

The paper starts off by describing the concepts of TPM and ISM. Barriers in implementation of TPM are discussed. It explains ISM as a methodology to understand the underlying interrelationship among the inhibiting factors. The authors draw up an action plan to carry out research on the usage of ISM to study the TPM inhibitors, to develop an integrated model to establish the relationship among the different TPM inhibiting factors and to suggest action plan to mitigate these factors.

Interpretive Structural Modeling (ISM) can be used to analyze the driving and dependence power of the variables inhibiting implementation of TPM. The barriers to implement TPM are described with detailed explanation. The complexity of the problem and the degree of interconnection among the variables can be found out. This will help Managers take action on mitigating the barriers.

By analyzing the interrelationships among the barriers and their strengths, management can chalk out the strategy to implement TPM in an organization. Management will become aware of the barriers which have the maximum influence and then can act accordingly to mitigate these barriers. This will help in implementing TPM faster and in an organized manner.

Many authors have used ISM to study various issues. A couple of authors have used ISM to determine barriers in implementation of TPM. The authors feel that most of the papers describe ISM in brief making it slightly difficult for readers to understand. This paper aims to explain elaborately step-by-step on how to develop an ISM making it easier for researchers to understand the ISM concept. Even though there are papers on TPM and difficulties in implementation of TPM, this paper explains the barriers in implementing TPM based on the experience of the corresponding author having worked in the refinery industry.