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This paper describes the process of creating a retail ordering application and aims to see how to achieve this through an IDE (integrated development environment) and back-end services for smart cities. The main goals are: allow a user to create an account, allow an admin user to edit or delete an order, create a database of products, test the application and replace the current ordering system, such as a desktop-based application, with a mobile-first approach.

Based on the Scrum method, this paper tries to develop the retail ordering application that can be used on an iOS device, such as an iPhone. Before the application design, the issues related to the software design will be researched and justified.

The proposed application has been created, and the objectives which were proposed have been met in terms of creating a user account and registering it with the database, using this to log in to the application, creating orders by taking the customer and product details and been able to view and edit these through another admin account for smart cities.

For customers, the mobile-based ordering system makes their shopping experience more convenient and easier. For the business, the staff's work can be more efficient, and companies are able to reduce their expenses. For the new software developers, this work demonstrated the process of creating a retail ordering application from scratch.

This work will be of great value to the customers, retail business as well as the new software developers. In order to establish sustainable cities and provide high-quality life to the citizens, the concept of “smart” has been widely used in urban construction. This paper contributes to the smart city area by creating a retail ordering application based on the iOS system.

The purpose of this paper is to explore a new way for knowledge services of the digital library which can transform knowledge resources into real social value.

The “Internet of Knowledge” approach was proposed for the first time as an intentional means to organize “Too Big” and scattered knowledge resources into high-efficiency fuels for driving purposeful knowledge works.

It is a new methodology and insight proposed for building digital libraries which stresses on active and diligent services with linked and shared resources rather than resource ownership.

The proposed knowledge organization is based on domain-specific body of knowledge. The engagement of domain experts is the key success factor.

The whole design framework has been adopted in constructing the new Zhoushan Ocean Digital Library to support sustainable development of marine economy.

The proposed knowledge cloud services will be pave a knowledge superhighway to help millions Chinese professionals stepping toward the technology peak.

The purpose of this paper is to review the relevant literature on low carbon supply chain management (LCSCM) and classify it on contextual base. It also aims at identifying key decision-making issues in LCSCM. This paper also highlights some of the future challenges and scope of research in this domain.

A content analysis is carried out by systematically collecting the literature from major academic sources over a period of 18 years (2000-2017), identifying structural dimensions and classifying it on contextual base.

There is an increasing trend of research on LCSCM, but this research is still in a nascent stage. All supply chain functions such as supplier selection, inventory planning, network design and logistic decisions have been redefined by integrating emissions-related issues.

Limitation of this study is inherent in its unit of analysis. Only peer-reviewed journal articles published in English language have been considered in this study.

Findings of prior studies on low carbon inventory control, transportation planning, facility allocation, location selection and supply chain coordination have been highlighted in this study. This will help supply chain practitioners in decision making.

Though there are an increasing number of studies about carbon emission-related issues in supply chain management, the present literature lacks to provide a review of the overarching publications. This paper addresses this gap by providing a comprehensive review of literature on emissions-related issues in supply chain management.

Due to the close connection between urban cluster and carbon emissions (CEs) but a lack of study on it of the construction industry, this paper aims to explore the relationship between the polycentric spatial structure (PSS) of the urban clusters and CEs of the construction industry (CECI).

This research uses panel data of 10 Chinese urban clusters from 2006–2021, calculates their PSSs in the aspects of economy and employment and adopts a panel regression model to explore the effect of the spatiotemporal characteristics of the PSSs on the CECI.

First, the CECI in 10 Chinese urban clusters showed a rising trend in general, and the CECI in the Yangtze River Delta (YRD) was much higher than those in the rest of urban clusters. Second, both Shandong Peninsula (SP) and Guangdong-Fujian-Zhejiang (GFZ) exhibited high degrees of polycentric characteristics, while Beijing-Tianjin-Hebei (BTH) showed weaker degrees. Third, the results demonstrated that the polycentric development of urban clusters did not help reduce the CECI but rather promote the CE. The polycentric index, considering the linear distance from the main center to sub center, had a more significant impact on the CECI.

Previous studies have investigated the impact of urban spatial structure (USS) on CEs; however, few of them have studied in the field of construction industry. Moreover, most research of CEs have concentrated at the national and provincial levels, with fewer studies on urban clusters. This paper contributes to this knowledge by investigating how the PSS of urban cluster influence the CECI.

Customer reviews of mobile banking (m-banking) apps contain the most direct and first-hand accounts of customer experiences with m-banking. However, surprisingly little effort has been made to understand m-banking service quality using these reviews. Therefore, this study aims to discover m-banking service quality dimensions from customers' reviews of the m-banking apps through a text mining approach.

Reviews of m-banking apps of 24 banks operating in Pakistan were scraped from Google Play Store. Latent Dirichlet allocation (LDA) method was applied to discover the dimensions of m-banking service quality from 24,529 positive and 29,569 negative useable reviews.

Different dimensions of m-banking service quality are discussed in positive and negative reviews. Positive reviews focus on security, convenience, ease of use, continuous improvement, usefulness and app attributes, whereas negative reviews discuss system availability, responsiveness, faulty updates, login problems and reliability.

The results are based only on customer reviews in one country and generalization may not be possible. Moreover, due to the unavailability of demographic information about reviewers, the effect of demographic characteristics on users' perceptions of m-banking quality could not be determined.

The study provides managers with useful insights to improve the service experience of m-banking customers. The study also demonstrates how managers can employ text analytical techniques to assess and improve the quality of m-banking services.

In addition to enriching the understanding of m-banking quality based on direct and first-hand user experiences, the current study also provides initial evidence for the two-factor structure of m-banking service quality.

This study aims to analyze government hotline text data and generating forecasts could enable the effective detection of public demands and help government departments explore, mitigate and resolve social problems.

In this study, social problems were determined and analyzed by using the time attributes of government hotline data. Social public events with periodicity were quantitatively analyzed via the Prophet model. The Prophet model is decided after running a comparison study with other widely applied time series models. The validation of modeling and forecast was conducted for social events such as travel and educational services, human resources and public health.

The results show that the Prophet algorithm could generate relatively the best performance. Besides, the four types of social events showed obvious trends with periodicities and holidays and have strong interpretable results.

The research could help government departments pay attention to time dependency and periodicity features of the hotline data and be aware of early warnings of social events following periodicity and holidays, enabling them to rationally allocate resources to handle upcoming social events and problems and better promoting the role of the big data structure of government hotline data sets in urban governance innovations.

The aim of this work is to provide a theoretical model that can help companies to develop a unique approach to achieve both corporate environmental sustainability (CES) and successful customer experience management (CEM).

A two-phase study achieved the research aim. The first phase consisted of the analysis of contemporary theoretical contributions with a focus on CES and CEM. In the second phase, taking a qualitative approach, the key dimensions identified in the initial analysis were investigated to explore the dominant perceptions of practitioners and to hone the theoretical categories.

Five innovative pathways emerged from the study to inform decision-making while maintaining the dual objectives of CES and successful CEM. These pathways are combined to offer a strategic tool for managers and for research advances. This original integrated model also offers six novel theoretical propositions that describe how to shape corporate decisions to achieve environmental sustainability in CEM.

Firms can benefit from an approach that integrates CES and CEM to develop a new mindset for an innovative and valuable decision-making process and to design more captivating experiences for customers. Nevertheless, the efficacy and generalizability of the theoretical framework and propositions require empirical testing.

This paper makes an original contribution to the environmental sustainability and marketing literature by bringing together all elements in these fields of research in a conceptual model. Moreover, this paper proposes theoretical propositions that advance knowledge of the subject and offer ideas for future research and managers.