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1 – 10 of 46Victor Chang, James Liddle, Qianwen Ariel Xu and Ben S. Liu
This paper describes the process of creating a retail ordering application and aims to see how to achieve this through an IDE (integrated development environment) and back-end…
Abstract
Purpose
This paper describes the process of creating a retail ordering application and aims to see how to achieve this through an IDE (integrated development environment) and back-end services for smart cities. The main goals are: allow a user to create an account, allow an admin user to edit or delete an order, create a database of products, test the application and replace the current ordering system, such as a desktop-based application, with a mobile-first approach.
Design/methodology/approach
Based on the Scrum method, this paper tries to develop the retail ordering application that can be used on an iOS device, such as an iPhone. Before the application design, the issues related to the software design will be researched and justified.
Findings
The proposed application has been created, and the objectives which were proposed have been met in terms of creating a user account and registering it with the database, using this to log in to the application, creating orders by taking the customer and product details and been able to view and edit these through another admin account for smart cities.
Practical implications
For customers, the mobile-based ordering system makes their shopping experience more convenient and easier. For the business, the staff's work can be more efficient, and companies are able to reduce their expenses. For the new software developers, this work demonstrated the process of creating a retail ordering application from scratch.
Originality/value
This work will be of great value to the customers, retail business as well as the new software developers. In order to establish sustainable cities and provide high-quality life to the citizens, the concept of “smart” has been widely used in urban construction. This paper contributes to the smart city area by creating a retail ordering application based on the iOS system.
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Jacqueline Zonichenn Reis, Rodrigo Franco Goncalves, Epaminondas de Souza Lage and Irenilza de Alencar Nääs
Considering the relevance of innovative business models in the digitally transformed market and the lack of clarity on the internet of services (IoS) contribution for a business…
Abstract
Purpose
Considering the relevance of innovative business models in the digitally transformed market and the lack of clarity on the internet of services (IoS) contribution for a business model deployment in current literature, this study aims to fill this gap by evaluating a business model that converges to an IoS adoption in a direct sale of free-range eggs from farmers to consumers.
Design/methodology/approach
From the bibliographical research regarding the IoS and business model, the authors developed an IoS-based model framework. The framework has been evaluated in a real business scenario by using a single case study through an interview with the entrepreneur and documental analysis.
Findings
As the main result, a framework with the attributes can be considered a tool for an IoS-based business model deployment. The case study concluded that the business is aligned with the IoS adoption, and the framework presents adherence to it.
Research limitations/implications
The case study was limited to only one company owing to the IoS’s novelty and the lack of correlated business models. Although the case study limits to the agriculture field, the proposed framework may be broadly applied.
Originality/value
Considering that the lack of a comprehensive business model causes new businesses to face challenges, it is relevant bringing up the present case study of the IoS-based business model, which correlates these two subjects, still poorly explored in the scientific literature: IoS and business models.
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Shaoming Zou and S. Tamer Cavusgil
A review of the literature reveals that global strategy is characterized by diverse perspectives and lack of a unified theory. Identifies gaps in the literature as the…
Abstract
A review of the literature reveals that global strategy is characterized by diverse perspectives and lack of a unified theory. Identifies gaps in the literature as the contributors to its current state: lack of integration of the diverse perspectives and domination by the industrial organization (IO) theoretical view. Attempts to integrate the diverse perspectives of global strategy into a six‐dimension global strategy construct, and to integrate the IO‐based theory with the resource‐based theory of strategy and competitive advantage. Presents an integrated conceptual framework of global strategy which helps reduce the ambiguity and confusion in the global strategy literature, and that serves as a theoretical foundation for future research. Discusses the managerial implications.
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Vivian W.Y. Tam, Lei Liu and Khoa N. Le
This paper proposes an intact framework for building life cycle energy estimation (LCEE), which includes three major energy sources: embodied, operational and mobile.
Abstract
Purpose
This paper proposes an intact framework for building life cycle energy estimation (LCEE), which includes three major energy sources: embodied, operational and mobile.
Design/methodology/approach
A systematic review is conducted to summarize the selected 109 studies published during 2012–2021 related to quantifying building energy consumption and its major estimation methodologies, tools and key influence parameters of three energy sources.
Findings
Results show that the method limitations and the variety of potential parameters lead to significant energy estimation errors. An in-depth qualitative discussion is conducted to identify research knowledge gaps and future directions.
Originality/value
With societies and economies developing rapidly across the world, a large amount of energy is consumed at an alarming rate. Unfortunately, its huge environmental impacts have forced many countries to take energy issues as urgent social problems to be solved. Even though the construction industry, as the one of most important carbon contributors, has been constantly and academically active, researchers still have not arrived at a clear consensus for system boundaries of life cycle energy. Besides, there is a significant difference between the actual and estimated values in countless current and advanced energy estimation approaches in the literature.
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Francesco Calza, Annarita Sorrentino and Ilaria Tutore
The aim of this work is to provide a theoretical model that can help companies to develop a unique approach to achieve both corporate environmental sustainability (CES) and…
Abstract
Purpose
The aim of this work is to provide a theoretical model that can help companies to develop a unique approach to achieve both corporate environmental sustainability (CES) and successful customer experience management (CEM).
Design/methodology/approach
A two-phase study achieved the research aim. The first phase consisted of the analysis of contemporary theoretical contributions with a focus on CES and CEM. In the second phase, taking a qualitative approach, the key dimensions identified in the initial analysis were investigated to explore the dominant perceptions of practitioners and to hone the theoretical categories.
Findings
Five innovative pathways emerged from the study to inform decision-making while maintaining the dual objectives of CES and successful CEM. These pathways are combined to offer a strategic tool for managers and for research advances. This original integrated model also offers six novel theoretical propositions that describe how to shape corporate decisions to achieve environmental sustainability in CEM.
Research limitations/implications
Firms can benefit from an approach that integrates CES and CEM to develop a new mindset for an innovative and valuable decision-making process and to design more captivating experiences for customers. Nevertheless, the efficacy and generalizability of the theoretical framework and propositions require empirical testing.
Originality/value
This paper makes an original contribution to the environmental sustainability and marketing literature by bringing together all elements in these fields of research in a conceptual model. Moreover, this paper proposes theoretical propositions that advance knowledge of the subject and offer ideas for future research and managers.
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Lei Chi and Clyde W. Holsapple
To develop a process model of interorganizational systems (IOS) collaboration and systematic framework for understanding and classifying IOS technologies for interorganizational…
Abstract
Purpose
To develop a process model of interorganizational systems (IOS) collaboration and systematic framework for understanding and classifying IOS technologies for interorganizational collaboration.
Design/methodology/approach
This paper synthesizes relevant concepts and findings in the IOS, economics, and management literature. It also presents empirical examples to illustrate key issues, practices, and solutions involved in IOS collaboration.
Findings
An integrative model of IOS collaboration is introduced and knowledge sharing, participative decision making, and conflict governance identified as three behavioral process elements underlying effective interorganizational collaboration. Extending Kumar and van Dissel's IOS framework to directly recognize these elements, a more complete collaboration‐oriented framework for characterizing key elements of interorganizational collaboration and classifying IOS technologies is developed.
Research limitations/implications
This paper brings together diverse ideas into a systematic view of collaboration via interorganizational systems. It contributes to a deeper, fuller understanding of issues involved in achieving collaborative advantage with IOS technologies. The paper also identifies factors and relationships that researchers should consider in designing empirical studies, posing hypotheses about collaboration via IOS, and analyzing results.
Practical implications
The model and framework can serve as a check‐list of considerations that need to be dealt with by leaders of collaboration‐oriented IOS initiatives. The IOS framework and technology classification may also suggest ways in which IT vendors might provide better technological solutions, services, and software for interorganizational collaboration.
Originality/value
This new IOS collaboration model and framework provide more complete and useful guidance for researchers, educators, and practitioners.
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Kamla Ali Al-Busaidi and Lorne Olfman
Inter-organizational knowledge sharing systems (IOKSS) are crucial for scientific, social and economic development especially in knowledge-intensive sectors. Knowledge sharing…
Abstract
Purpose
Inter-organizational knowledge sharing systems (IOKSS) are crucial for scientific, social and economic development especially in knowledge-intensive sectors. Knowledge sharing processes and systems will not only be challenged by individual and organizational factors but also by social, technical and political inter-organizational factors. This paper aims to investigate the impact of knowledge worker, peer, IOKSS, organization and sector factors on knowledge workers’ intention to share knowledge through IOKSS. Knowledge workers are the key stakeholders that enable the survival of IOKSS.
Design/methodology/approach
Data were collected, through a questionnaire, from knowledge workers in the education and the health sectors.
Findings
This study found that the human factors (related to knowledge workers and their peers) have significant direct impact on intention to share knowledge through IOKSS. Other factors, such as IOKSS system, organization and sector factors showed indirect impacts on knowledge workers’ intention to share knowledge through IOKSS. Such investigation can be very valuable for developing countries as technological innovations such as IOKSS can be crucial for training and building human resources, and national knowledge management.
Originality/value
Little is empirically known about the enablers of sharing knowledge in systems that connect organizations in horizontal linkage in a specific sector or industry. The study also adds value to under investigated region.
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Zicheng Zhang, Xinyue Lin, Shaonan Shan and Zhaokai Yin
This study aims to analyze government hotline text data and generating forecasts could enable the effective detection of public demands and help government departments explore…
Abstract
Purpose
This study aims to analyze government hotline text data and generating forecasts could enable the effective detection of public demands and help government departments explore, mitigate and resolve social problems.
Design/methodology/approach
In this study, social problems were determined and analyzed by using the time attributes of government hotline data. Social public events with periodicity were quantitatively analyzed via the Prophet model. The Prophet model is decided after running a comparison study with other widely applied time series models. The validation of modeling and forecast was conducted for social events such as travel and educational services, human resources and public health.
Findings
The results show that the Prophet algorithm could generate relatively the best performance. Besides, the four types of social events showed obvious trends with periodicities and holidays and have strong interpretable results.
Originality/value
The research could help government departments pay attention to time dependency and periodicity features of the hotline data and be aware of early warnings of social events following periodicity and holidays, enabling them to rationally allocate resources to handle upcoming social events and problems and better promoting the role of the big data structure of government hotline data sets in urban governance innovations.
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Sunhee Kim, Yumi Hwang, Daejin Shin, Chang-Yeal Yang, Seung-Yeun Lee, Jin Kim, Byunggoo Kong, Jio Chung, Namhyun Cho, Ji-Hwan Kim and Minhwa Chung
This paper describes the development process of a mobile Voice User Interface (VUI) for Korean users with dysarthria with currently available speech recognition technology by…
Abstract
Purpose
This paper describes the development process of a mobile Voice User Interface (VUI) for Korean users with dysarthria with currently available speech recognition technology by conducting systematic user needs analysis and applying usability testing feedback to prototype system designs.
Design/methodology/approach
Four usability surveys are conducted for the development of the prototype system. According to the two surveys on user needs and user experiences with existing VUI systems at the stage of the prototype design, the target platforms, and target applications are determined. Furthermore, a set of basic words is selected by the prospective users, which enables the system to be not only custom designed for dysarthric speakers but also individualized for each user. Reflecting the requests relating to general usage of the VUI and the UI design preference of users through evaluation of the initial prototype, we develop the final prototype, which is an individualized voice keyboard for mobile devices based on an isolated word recognition engine with word prediction.
Findings
The results of this paper show that target user participation in system development is effective for improving usability and satisfaction of the system, as the system is developed considering various ideas and feedback obtained in each development stage from different prospective users.
Originality/value
We have developed an automatic speech recognition-based mobile VUI system not only custom designed for dysarthric speakers but also individualized for each user, focussing on the usability aspect through four usability surveys. This voice keyboard system has the potential to be an assistive and alternative input method for people with speech impairment, including mild to moderate dysarthria, and people with physical disabilities.
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