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1 – 10 of 583Merve Koçak Güngör and Fatih Terzi
As an important indicator of the quality of life of individuals, residential environments are continuing to evolve, due to the rapidly changing production–consumption relations…
Abstract
Purpose
As an important indicator of the quality of life of individuals, residential environments are continuing to evolve, due to the rapidly changing production–consumption relations. However, in this evolving process, the effect of the differentiated residential environments on the individuals' residential satisfaction remains unclear. This paper aims to measure the effects of the varying residential environments on the overall quality of urban life (QoUL) in Kayseri, one of the most developed cities in Central Anatolia.
Design/methodology/approach
It is based on empirical data on the quality of life in the different residential environments of Kayseri. The research method used stratified purposeful sampling, and the household survey data were analyzed using factor analysis, multiple regression and ANOVA statistical methods.
Findings
The most influential factors on the overall QoUL of individuals living in different Kayseri residential neighborhoods were satisfaction with neighborhood and city-level urban services, neighborhood relations and belonging factor groups. The critical finding obtained in this study is that residential satisfaction in low-rise and compact form housing areas in Kayseri is higher compared to residential satisfaction in high-rise neighborhoods. This result reveals that the high-rise building typology that is dominant in Turkey's big cities should be seriously questioned, and urban development policies should be re-evaluated.
Research limitations/implications
The study was designed to produce baseline data so that future changes in residential conditions as perceived by the residents of Kayseri could be monitored to support decisions for residential areas.
Originality/value
Comparative case studies, particularly on low-rise versus high-rise environments, are scarce. As a result, this research contributes to the field of comparative studies on residential environments.
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The current study is an attempt to investigate the residential satisfaction and prioritize effective components on residents' satisfaction based on household surveys conducted in…
Abstract
Purpose
The current study is an attempt to investigate the residential satisfaction and prioritize effective components on residents' satisfaction based on household surveys conducted in eight Mehr housing complexes in Mazandaran province located in different counties of this region.
Design/methodology/approach
In the current work, using software of SmartPLS 3, second-order confirmatory factor analysis has been employed to evaluate and rank influential factors on residents' satisfaction.
Findings
As a result of descriptive analysis, 51.8% of the respondents were highly satisfied with Mehr housing complexes. Moreover, the results showed that there was the highest level of satisfaction (76.3%) with the security, while the lowest one (34.4%) was related to satisfaction with the facilities of the housing complexes. The standardized coefficients obtained showed that the components of physical characteristics (0.901), facility (0.863), neighborhood relationship (0.810), visual quality (0.774), security (0.737) and environmental health (0.715) have the most influence on the satisfaction of the residents, respectively.
Originality/value
This paper proved that migration has a significant effect on the level of residents' satisfaction, in multicultural cities. Therefore, it is crucial to promote social interaction and involvement among different ethnic groups in residential complexes that can result in intimacy, hence satisfying sociocultural needs, improving neighborhood relationships and consequent satisfaction of residents in Mehr housing projects in Iran.
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Ebtesam M. Khassawneh and Fahed A. Khasawneh
This paper aims to study the Zabdah housing project residents’ satisfaction on both dwelling and neighborhood levels. In addition, the determinants of residents’ satisfaction are…
Abstract
Purpose
This paper aims to study the Zabdah housing project residents’ satisfaction on both dwelling and neighborhood levels. In addition, the determinants of residents’ satisfaction are studied.
Design/methodology/approach
A mixed methodology approach was used, merging quantitative and qualitative methods. The questionnaire was developed and filled out through structured interviews. Descriptive statistics and multiple linear regression were used to understand the residents’ satisfaction levels. In addition, the chi-square test of independence was used to determine whether demographics and dwelling type were related to residents’ satisfaction.
Findings
It was found that the residents’ satisfaction level with Zabdah housing was moderate on both dwelling and neighborhood levels. On the dwelling level, the tiny dwelling areas were a fundamental problem. On the neighborhood level, good neighborhood services were crucial to the success of this project, while the lack of green spaces negatively affected the quality of life of its residents. In addition, the number of family members and dwelling types were critical determinants of residents’ satisfaction.
Practical implications
The findings can be developed into guidelines to govern the creation of better affordable residential environments. Furthermore, the successful dwelling typologies in this project can be modified to be adopted in the future.
Originality/value
To the best of the authors’ knowledge, this is the first study of its kind to explore the relationship of demographics and dwelling type with residents’ satisfaction in affordable housing in Jordan.
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María-del-Carmen Alarcón-del-Amo, Carlota Lorenzo-Romero and Miguel-Ángel Gómez-Borja
This study aims to understand the motivations behind using Airbnb as a collaborative housing platform brand, their impact on satisfaction and engagement, and how the latter…
Abstract
Purpose
This study aims to understand the motivations behind using Airbnb as a collaborative housing platform brand, their impact on satisfaction and engagement, and how the latter affects brand electronic Word of Mouth (eWOM) and brand loyalty. It also analyzes the potential moderating effect of the use intensity of collaborative housing platforms for the proposed causal relationships.
Design/methodology/approach
An online survey was addressed to active users of Airbnb with a final sample of 405 users. Data were analyzed using a covariance-based structural equation modeling (SEM) to test the causal model and a multigroup SEM to test the moderator effect of the intensity of use.
Findings
The results show that convenience affects brand satisfaction and hedonic motivation influences brand engagement, and both affect return intention and eWOM. In contrast, sustainability motivations seem unrelated both with satisfaction and engagement. Furthermore, the mechanism by which people reach loyalty in terms of return intention varies according to their usage intensity. Thus, the engagement–intention way is stronger for more intensive brand users. In contrast, the satisfaction–intention mechanism is significantly stronger for those with more sporadic use.
Practical implications
The management of collaborative housing platforms should promote tools and actions that favor enjoyment and fun since they increase engagement. On the other hand, it should be interesting to communicate the idea of the convenience of the applications, such as availability for a great offer, ease of contracting, or saving time, since this type of motivation directly correlates with customer satisfaction.
Originality/value
The motivational and behavioral heterogeneity demonstrated in this research can make it easier for people to be reached through different communication strategies and arguments both by the collaborative housing platforms and by public agencies with interests in city tourism management.
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Özge Gürsoy and Nazlı Ferah Akıncı
The inadequacy of regulations, the uncertainty of the quality of houses produced and the needs of users all highlight the need for a house analysis in Turkey. The goal of this…
Abstract
Purpose
The inadequacy of regulations, the uncertainty of the quality of houses produced and the needs of users all highlight the need for a house analysis in Turkey. The goal of this study is to understand housing quality in Turkey based on the gap between expectations and existing housing stock, to identify the main housing expectations and the problematic issues in the current housing situation.
Design/methodology/approach
The authors designed a survey using the quality indicators of several well-known housing quality assessment tools to reveal residents' housing preferences and current housing situation in Turkey. The authors analyzed the survey results to identify the gap between housing preferences and existing conditions to reveal the housing quality of Turkish housing.
Findings
Overall results show that residents in Turkey, regardless of their demographics, want and need better houses. It was determined that physical conditions, safety, aesthetics and accessibility are the issues for which the expectations of the participants are high and the lack of which is most felt.
Originality/value
This paper reveals the residents' perspective on housing and their housing quality. It emphasizes the need for more research on housing quality, the need for updated regulation and necessity of a housing quality assessment tool in Turkey.
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Samson Olanrewaju, Grace Garba and Testimony Ogunwale
The purpose of this paper is to evaluate the quality of housing services in the students’ residential areas (SRAs) of Osun State University, Osogbo campus.
Abstract
Purpose
The purpose of this paper is to evaluate the quality of housing services in the students’ residential areas (SRAs) of Osun State University, Osogbo campus.
Design/methodology/approach
Eighty-eight hostels were systematically sampled and questionnaires were administered to students' representatives from each of the sampled hostels. Also utilized was a physical observation of the hostels. Data obtained include the socioeconomic characteristics of the students, characteristics of housing units in the SRAs and condition of housing services in the SRAs.
Findings
About 40% of the residents are fresh students with no previous knowledge of the housing condition of their hostels. Also, about 50% of the accommodation in the SRAs is within the range of #51,000 – #100,000 per annum (about 200–400 US Dollars). With this high price, about 65% of the hostels are occupied with not less than two squatters. While housing services such as electricity are reportedly high, the quality of hostel services in the study area depends on the housing unit's cost.
Social implications
In the social context, the paper identifies the implications of the quality of housing services on students' health and associated risks. The study, among others, recommends the development of a regulatory framework for the control of the rental value of hostels, basic facilities in the hostels and the number of students in a room.
Originality/value
This research, unlike previous researches, gives an insight into quality of housing services in tertiary institutions in the country.
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Kanokwan Pimchan and Chonlatis Darawong
This study aims to examine the influence of condominium attributes on resident satisfaction and word of mouth from the perspectives of the elderly in Thailand.
Abstract
Purpose
This study aims to examine the influence of condominium attributes on resident satisfaction and word of mouth from the perspectives of the elderly in Thailand.
Design/methodology/approach
Data were collected from 338 elderly residents through a questionnaire survey and analysed by using descriptive statistics and structural equation modelling procedures.
Findings
The results showed that the strongest predictor of resident satisfaction was design functionality, followed by social environment, safety and security and service quality. In addition, the strongest predictor of word of mouth was safety and security, followed by design functionality, proximity, service quality and social environment.
Research limitations/implications
The data were drawn at the level of the overall characteristics of elderly residents. People may be different in terms of their demographic characters such as gender, age, and user experience.
Practical implications
The study suggests that condominium developers and designers should pay attention to design functionality both physically and mentally such as suitable materials, lighting and common areas. Moreover, the developers should focus on the proximity of the nearest hospitals, safety and security measures, well-trained security personnel and social activity arrangement.
Originality/value
Elderly condominium markets are increasingly growing as a result of the ageing society in Thailand. However, very few empirical studies investigate condominium attributes that affect resident satisfaction and word of mouth provided by real estate developers. The paper aims to determine driving factors that enhance the better well-being of elderly residents.
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Hikmat Ali, Amal Abed and Alaa Rababah
As numerous research studies have investigated the effect of the built environment on human contentment, building regulations have advanced as a direct impact on indoor…
Abstract
Purpose
As numerous research studies have investigated the effect of the built environment on human contentment, building regulations have advanced as a direct impact on indoor environmental quality (IEQ) to include thermal, lighting, air quality and acoustics systems. Yet, while IEQ and residents' satisfaction have been discussed thoroughly in previous research, only a few studies have researched the role of building regulations as motivating factors in the housing context, specifically in Jordan.
Design/methodology/approach
A mixed-method approach was adopted to address this issue involving genotype analysis for building morphology and simulation using Design Builder software. This helped to understand the impact of building regulations variables, including building setback, the height of an adjacent building, orientation and building geometry. Meanwhile, an online survey was conducted to include 410 residents spread out in various building categories (A, B, C and D).
Findings
The results of this study revealed that building regulation of setbacks, the height of adjacent buildings and orientation are significant parameters that directly affect IEQ and residents' satisfaction. In addition, based on this study, the matter was clear that the highest total satisfaction resulted based on the highest comfort level in terms of temperature and daylight obtained due to larger setback and lower building height. Yet, this finding undermined smart growth principles due to the limited scope of building regulation that focused only on spatial and physical dimensions, so improving to include environmental aspects such as passive design strategies that appreciate natural ventilation and lighting is necessary, which positively impact IEQ.
Originality/value
The concept of IEQ and residents' satisfaction have been discussed thoroughly, but only a few studies have researched the role of building regulations as motivating factors in the housing context specifically in Jordan.
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Mala Ali Modu, Maimunah Sapri and Zafirah Ab Muin
Social housing offers occupants comfort, safety and protection against extreme weather conditions. However, social housing occupants in various regions of Nigeria face various…
Abstract
Purpose
Social housing offers occupants comfort, safety and protection against extreme weather conditions. However, social housing occupants in various regions of Nigeria face various challenges. This paper aims to use a quantitative approach to examine the factors that contribute to the challenges faced by occupants in social housing within a semi-arid climate of Nigeria.
Design/methodology/approach
An exploratory cross-sectional survey was used to administer 1,032 copies of structured questionnaires to occupants of social housing in Maiduguri, one of the largest urban centers of the semi-arid climate in Nigeria. A total of 955 responses were retrieved, giving a response rate of 92.5%. The statistical model used in analyzing data was relative importance indices and factor analysis.
Findings
The results show that poor quality of FM services provided, poor maintenance of building components, damage to materials and valuables in the Harmattan period and housekeeping problems due to dust deposition in doors, while the poor response to occupants’ complaints/reports is the least among the occupants’ challenges in order of importance. Moreover, the results of the factor analysis further established that inadequate FM services and poor environmental conditions are the two factors contributing to the occupants’ challenges in social housing within the semi-arid climate of Nigeria.
Originality/value
This paper seeks to examine the factors contributing to social housing occupants’ challenges in the semi-arid climate of Nigeria. The paper should inform policymakers, academics and professionals.
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Mala Ali Modu, Maimunah Sapri and Zafirah Ab Muin
The provision of facilities management (FM) services, facilitated by a well-suited sourcing strategy, significantly influences the optimization of dwelling unit performance…
Abstract
Purpose
The provision of facilities management (FM) services, facilitated by a well-suited sourcing strategy, significantly influences the optimization of dwelling unit performance, augmentation of occupants’ living experiences and the establishment of a secure and comfortable environment. Consequently, this study aims to examine the sourcing approach used for delivering FM services in social housing within Nigeria’s semi-arid climate and to assess the effectiveness of the chosen sourcing approach in the provision of FM services.
Design/methodology/approach
Data collection involved one-on-one interviews conducted with five principal/senior staff members of the Borno State Housing Corporation in Maiduguri, Northern Nigeria. For data analysis, the NVivo R1 software package and Stata 13.0 were used. Thematic analysis was applied to the data, and the findings were presented through narrations and direct quotes from participants. Logistic regression analysis was subsequently used to assess the effectiveness of the adopted in-house approach in providing FM services in the context of social housing.
Findings
Administrators of social housing in the semi-arid climate of Nigeria exclusively adopted an in-house sourcing approach for providing FM services. Nevertheless, the in-house approach was conclusively determined to be ineffective in delivering FM services within the specific context of social housing in the semi-arid climate of Nigeria.
Originality/value
This investigation centred on examining the sourcing strategy used by social housing administrators for delivering FM services in social housing within a semi-arid climate of Nigeria. Additionally, the study delved into evaluating the efficacy of the chosen sourcing approach in the actual provision of FM services.
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