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Article
Publication date: 16 June 2021

Pankaj Kumar, Parveen Kumar, Ramesh Kumar Garg and Rakesh Garg

This study examines the effect of housing environment on residents’ satisfaction and happiness using the data collected from selected residents of Gurugram, an urban…

Abstract

Purpose

This study examines the effect of housing environment on residents’ satisfaction and happiness using the data collected from selected residents of Gurugram, an urban locality in India.

Design/methodology/approach

Using the convenience-cum-judgmental sampling technique, data was collected from 321 residents of 17 gated private housing estates and tested by performing factor analysis and partial least squares – structural equation modeling.

Findings

The results revealed that maintenance service at housing estates significantly influences residents’ satisfaction followed by social infrastructure, dwelling attributes and residential amenities, whereas the accessibility aspect has no significant impact on residents’ satisfaction and happiness. Results also show a significant impact of social infrastructure on residents’ happiness, and most notably, residents’ satisfaction has a significant influence on their happiness.

Research limitations/implications

The findings of this study are likely to provide valuable insight into housing stakeholders (government officials; real estate developers; property and construction professionals, i.e. planners, architects and maintenance managers) to improve the attributes in urban housing setting and neighborhood facilities to upsurge the residents’ satisfaction and happiness level toward the housing estates and townships, which leads to quality and happiness in residents’ life.

Originality/value

According to the authors’ knowledge, the present study is the first to provide an inclusive way toward showcasing the key antecedents of residents’ satisfaction and happiness in the Indian urban housing context. Authors anticipate that future researchers will find present research as a valuable contribution to the residents’ satisfaction and happiness in urban housing planning and revitalization of urban locations.

Details

Open House International, vol. ahead-of-print no. ahead-of-print
Type: Research Article
ISSN: 0168-2601

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Article
Publication date: 13 March 2020

Linda Nesse, Marianne Thorsen Gonzalez, Geir Aamodt and Ruth Kjærsti Raanaas

Recovery for residents who experience co-occurring problems and live in supported housing takes place in everyday contexts. This study aims to explore residents…

Abstract

Purpose

Recovery for residents who experience co-occurring problems and live in supported housing takes place in everyday contexts. This study aims to explore residents’ self-reported recovery and quality of life and examine the relationships between these factors and issues in supported housing.

Design/methodology/approach

A cross-sectional study was conducted at 21 supported housing sites in six cities across Norway. A total of 104 residents (76 men and 28 women) responded to measures of recovery (Recovery Assessment Scale – Revised), life satisfaction (Manchester Short Assessment of Quality of Life), affect (single items), staff support (Brief INSPIRE) and sense of home (single items).

Findings

Linear regression analyses indicated associations between recovery and staff support (B = 0.01, 95% CI = 0.01-0.02, ß = 0.39), housing satisfaction (B = 0.15, 95% CI = 0.07-0.22, ß = 0.38), sense of home (B = 0.23, 95% CI = 0.14-0.32, ß = 0.49) and satisfaction with personal economy (B = 0.11, 95% CI = 0.05-0.17, ß = 0.33). Similarly, associations were found between life satisfaction and staff support (B = 0.03, 95% CI = 0.02-0.04, ß = 0.46), housing satisfaction (B = 0.63, 95% CI = 0.46-0.80, ß = 0.60), sense of home (B = 0.65, 95% CI = 0.42-0.87, ß = 0.51) and satisfaction with personal economy (B = 0.34, 95% CI = 0.19-0.50, ß = 0.39).

Originality/value

The findings imply that core issues in supported housing, namely, staff support, housing satisfaction, sense of home and satisfaction with personal economy, are associated with recovery and quality of life.

Details

Advances in Dual Diagnosis, vol. 13 no. 2
Type: Research Article
ISSN: 1757-0972

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Article
Publication date: 21 March 2016

Clinton Aigbavboa

There is an integral link between theory and measurement suggesting that validation of measures should be the first stage of theory testing. The purpose of this paper is…

Abstract

Purpose

There is an integral link between theory and measurement suggesting that validation of measures should be the first stage of theory testing. The purpose of this paper is to validate the factorial validity of needs and expectations (NAE) features as determinants of low-income residents’ housing satisfaction in South Africa.

Design/methodology/approach

Empirical data were collected by a questionnaire survey conducted among 751 low-income housing residents’ in three metropolitan and one district municipality in the Gauteng Province of South Africa. Data gathered via the questionnaire survey were analysed using structural equation modelling (SEM) version 6.2 which was used to assess the factorial structure of the constructs.

Findings

SEM analysis revealed that the internal consistency coefficients were over 0.70 criterion for acceptability and the constructs showed a good mode fit to the sample data. The Z-statistics analysis revealed that the construct (NAE) have direct influence in determining low-income residents’ satisfaction with their houses.

Originality/value

The SEM result advocates a practical consideration of the construct and its respective indicator variables in future development of low-income housing in South Africa.

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Article
Publication date: 1 March 2007

Lale Berköz and Ömer Lütfi Kellekçi

It is often necessary to assess the satisfaction of the house users with the house environment, in other words the compliance of the environment with their expectations…

Abstract

It is often necessary to assess the satisfaction of the house users with the house environment, in other words the compliance of the environment with their expectations, needs and goals.

The quality of residence and environment affects the general life satisfaction of the human. If the residents are satisfied with their residences and residence environments, this influences their psychological and physical health and these all together have an impact on the structure of the society. Therefore if the variables influencing the satisfaction of the people with their housing environment are known, this will aid us to set the criteria for the design of the housing and its environment. The aim of this study is to define the expectations of mass housing users from the houses and their environment and to assess the satisfaction of Bahcesehir Mass Housing users with the area they live in. The needs and expectations of families with different ages, cultures, educational backgrounds and income levels have been analyzed and the kinds of conditions necessary for satisfaction have been defined.

The factors necessary for the satisfaction of the users with the houses and their environment have been determined on the basis of the collected information about the features of the household, the houses and the house environment.

The survey within the scope of this study was carried out through 400 questionnaires. 327 of them were filled out in multi-family houses and 73 in single-family houses.

The findings of this study show that, not only the quality of the residence but also the environment of the residence is important. Residential environment constitutes not only the physical components of the residential area but also social and economic factors.

The assessments within this study will serve as a guide for future studies aiming to increase the quality of mass housing by taking the wants and needs of the mass housing users into consideration.

Details

Open House International, vol. 32 no. 1
Type: Research Article
ISSN: 0168-2601

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Article
Publication date: 14 April 2014

Karen M. Gibler, Tanja Tyvimaa and Juha Kananen

The purpose of this paper is to discuss the relation between dissatisfaction with housing conditions and considering moving among residents of Finnish rental multifamily…

Abstract

Purpose

The purpose of this paper is to discuss the relation between dissatisfaction with housing conditions and considering moving among residents of Finnish rental multifamily buildings. The paper examines physical attributes, socioeconomic factors, and subjective opinions related to housing conditions and satisfaction with housing.

Design/methodology/approach

Logistic regression analysis is used to examine survey data to analyse which factors contribute to dissatisfaction with the housing unit and the apartment building and whether dissatisfaction is related to consideration of moving.

Findings

The findings indicate that dissatisfaction with the building and individual housing unit are associated with greater probability of considering moving. Satisfaction with kitchen, living room, storage, and building age are the most important indicators of satisfaction with the housing unit, and satisfaction with living room, bathroom, storage, and building age are associated with satisfaction with the apartment building. These are the areas in which landlords could invest in renovations to increase satisfaction in an attempt to reduce turnover.

Research limitations/implications

The study is conducted with Finnish data only. The sample is not a representative sample of the Finnish population. A longitudinal study would be needed to determine whether dissatisfied residents indending to move actually change residence.

Originality/value

This study is the first of its kind in the Finnish housing market. It tests a general model that has been suggested to be customized to local conditions. In addition, much of the research on this topic is more than 20 years old. Examination of the model under current housing and socioeconomic conditions is necessary to determine if relationships have changed over time.

Details

Property Management, vol. 32 no. 2
Type: Research Article
ISSN: 0263-7472

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Article
Publication date: 4 June 2020

Minjung Cho

This paper examines residential satisfaction in welfare housing facilities exclusively built for low-income single-mother households in South Korea. The main objective is…

Abstract

Purpose

This paper examines residential satisfaction in welfare housing facilities exclusively built for low-income single-mother households in South Korea. The main objective is to identify predictors from among various domains such as sociodemographic and psychological characteristics of residents, as well as objective and subjective characteristics of their residential environment.

Design/methodology/approach

A mixed-method field study evaluates data obtained via structured questionnaires administered to 233 low-income single mothers in 23 residential welfare facilities across South Korea, supplemented by facility observations and interviews with housing staff from 16 facilities.

Findings

Residential satisfaction was found to be a multidimensional construct predicted by a number of variables, with psychological characteristics being dominant. Significant predictors were also identified among physical and sociospatial environmental characteristics, such as plan type, management and service and personal space.

Practical implications

The results of this study highlight the significance of the human aspects of management and the sociospatial quality of housing unit spaces to provide a sense of protection and privacy for the residents, which emphasizes the importance of management, design and policy improvements to increase satisfaction in welfare facility residents.

Originality/value

Currently, data for special housing conditions of female-headed households in unstable housing affordability are relatively few and outdated. A critical examination of the physical and sociospatial quality of short-term subsidized public housing for low-income single-mother households in South Korea expands the current knowledge in this field to various sociodemographic and cultural contexts.

Details

Archnet-IJAR: International Journal of Architectural Research, vol. 14 no. 3
Type: Research Article
ISSN: 2631-6862

Keywords

Content available
Article
Publication date: 11 July 2016

Nuwan Tharanga Dias, Kaushal Keraminiyage and Kushani Kulasthri DeSilva

After tsunami 2004, it was estimated that more than 98,000 permanent houses had to be rebuilt. However, ten years on, as communities, are they satisfied in their new…

Abstract

Purpose

After tsunami 2004, it was estimated that more than 98,000 permanent houses had to be rebuilt. However, ten years on, as communities, are they satisfied in their new homes? What are the indicators affecting the long-term satisfaction of resettled communities in relation to their new permanent houses. The purpose of this paper is to qualitatively evaluate the level of long-term satisfaction of two tsunami affected resettled communities in Sri Lanka in a bid to identify the indicators affecting the long-term satisfaction of post disaster resettled communities in relation to permanent housing.

Design/methodology/approach

In addition to the thorough literature review conducted to evaluate the state of the art in the subject area, a series of interviews were conducted with experts and tsunami affected communities in Sri Lanka to gather primary data for this research. The literature review is used to establish the initial list of indicators of long-term satisfaction of resettlements. The expert interviews and the community interviews were used to verify and refine the initially identified indicators.

Findings

A sustainable resettlement programme is just not merely reconstruction of a set of houses. A resettlement programme should re-establish the socio-economic and cultural life of people. Reconstruction of a house does not solve the housing issue; it is vital to look in to the indicators which can convert a house into a home and the surrounding into a neighbourhood.

Originality/value

This paper makes a significant contribution in terms of identifying indicators affecting the long-term community satisfaction with resettlement programmes taking into account economic, social and cultural factors with a special emphasis on post tsunami resettlements in Sri Lanka.

Details

Disaster Prevention and Management: An International Journal, vol. 25 no. 5
Type: Research Article
ISSN: 0965-3562

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Article
Publication date: 17 January 2020

Alexander Adeyemi Fakere and Oluwadunsin Faith Duke-Henshaw

This study aims at evaluating the state of neighbourhood facilities and how this influences the well-being of the residents taking into consideration their perception and…

Abstract

Purpose

This study aims at evaluating the state of neighbourhood facilities and how this influences the well-being of the residents taking into consideration their perception and satisfaction with the facilities. This is because availability and accessibility of neighbourhood facilities in housing estates play important roles in the quality of life of the residents.

Design/methodology/approach

The paper adopts a cross-sectional survey of 301 housing units using structured questionnaire and direct observations in three public housing estates in Akure, namely, Ijapo, Alagbaka and Oba-Ile Housing Estates. Data obtained were analysed using descriptive analysis, mean scoring and categorical regression analysis to examine the effects of adequacy, accessibility and physical condition of the neighbourhood facilities on user’s satisfaction.

Findings

The findings showed that religious centres had the highest rating in all aspects of the study in the study estates, whereas fire service station was rated the least. Most of the independent variables significantly explained satisfaction except for accessibility to schools. The model explained 98.2 per cent of the variance in the level of satisfaction with Multiple R2 of 0.982 and p = 0.000.

Practical implications

The findings imply that there should be proper planning and regular maintenance of neighbourhood facilities within the housing estates in Akure to enhance user’s satisfaction with such facilities.

Originality/value

The study highlights the benefits of having neighbourhood facilities that are adequate, accessible and in good condition to enhance user’s satisfaction.

Details

Facilities , vol. 38 no. 5/6
Type: Research Article
ISSN: 0263-2772

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Article
Publication date: 12 July 2011

Nurul ‘Ulyani Mohd Najib, Nor’ Aini Yusof and Nazirah Zainul Abidin

The paper aims to investigate the level of student satisfaction with campus student housing facilities (SHF) at Malaysian research universities (RUs) and the relationship…

Abstract

Purpose

The paper aims to investigate the level of student satisfaction with campus student housing facilities (SHF) at Malaysian research universities (RUs) and the relationship between satisfaction and loyalty behaviour.

Design/methodology/approach

The student residential satisfaction (SRS) framework has been proposed to investigate residential satisfaction from the students' viewpoint. Questionnaires were distributed to respondents in three RUs. The data were analysed using descriptive statistics.

Findings

In general, students are satisfied with the provided SHF with the SRS index of 2.96 or 74 per cent satisfaction level and there is a significant relationship between overall satisfaction and loyalty behaviour. The results also confirmed that the proposed model is an adequate instrument to measure SRS.

Practical implications

The existence of quality SHF is likely to act as an effective medium to attract local and international students to enrol in Malaysian universities. Further actions should be geared towards achieving a higher score of SRS index.

Originality/value

This paper introduces a practical model of SRS to be applied to universities in other countries with similar climate and culture.

Details

Journal of Facilities Management, vol. 9 no. 3
Type: Research Article
ISSN: 1472-5967

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Article
Publication date: 3 April 2019

Amit Kaur and Sumana Gupta

This study aims to assess the satisfaction level of middle-income group (MIG) residents of government group housings of Kolkata, India. Further, a Composite Satisfaction

Abstract

Purpose

This study aims to assess the satisfaction level of middle-income group (MIG) residents of government group housings of Kolkata, India. Further, a Composite Satisfaction Index (CSI) was also devised for assessing the satisfaction level.

Design/methodology/approach

The satisfaction level was assessed in three domains – “within premises”, “at neighbourhood” and “with cost” – incurred and questionnaires were designed to conduct primary survey. Question on overall level of satisfaction “with location” was also included. All satisfaction responses were recorded on a five-point Likert scale. Subsequently, a CSI – a weighted average of satisfaction for attribute “with location” and “with cost” – was devised. The weights were assigned through expert opinion survey using Delphi technique. Data being ordinal in nature, a two-step approach was adopted – initially through exploratory factor analysis, contributing attributes were identified and later a Generalised Ordered Logit Model was fitted in STATA. “Monetary benefits” were calculated as a difference of actual expenditure incurred from recommended expenditure towards regular transportation and housing. Mean satisfaction scores for attributes “with cost” were validated with “monetary benefits”.

Findings

Attribute “with cost” contributed significantly towards the overall level of satisfaction “with location”. The computed CSI values also comply with the findings, indicating the reliability of the index in similar contexts. The government group housing model was successful in its outreach towards the intended beneficiaries.

Practical implications

The CSI devised will help the MIG in identifying appropriate residential housing locations and enable policymakers in reviewing group housings.

Originality/value

Residential satisfaction studies were not specific to MIG residents considering attribute “with cost”. Hence, this study contributed to the existing knowledge in this specific context.

Details

International Journal of Housing Markets and Analysis, vol. 12 no. 3
Type: Research Article
ISSN: 1753-8270

Keywords

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