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1 – 10 of over 6000
Article
Publication date: 12 October 2020

Shiwangi Singh, Sanjay Dhir, Ansh Gupta, Vellupillai Mukunda Das and Anuj Sharma

Assessing the antecedents of innovation implementation holds importance for companies, as previous studies have shown that without proper implementation the innovation is doomed…

Abstract

Purpose

Assessing the antecedents of innovation implementation holds importance for companies, as previous studies have shown that without proper implementation the innovation is doomed to fail. Over the past few years, research on innovation implementation is growing. However, the evidence on the antecedents of innovation implementation is inconsistent. The purpose of the study is to conduct a review of the literature using meta-analysis to summarize the divergent views present in the literature.

Design/methodology/approach

A meta-analysis technique is adopted for reviewing the literature. The literature search was conducted with selected keywords in different databases and top journals from the ABDC list (A* and A).

Findings

The results of the meta-analysis that summarize evidence from 42 papers, 100 effect sizes and 32,223 organizations show the significance and homogeneous/heterogeneous opinions of the past studies. Results reveal the homogeneity in antecedents such as transformational leadership, business collaboration, employee competency, leader competency, absorptive capacity and business size and heterogeneity in the antecedents such as communication, customer collaboration, internal entrainment, external entrainment, implementation climate and strategic resources.

Research limitations/implications

The results imply that managers attempting to implement innovation in the organizations need to first focus on homogenous antecedents followed by heterogeneous antecedents for successful implementation.

Originality/value

This study advocates research on innovation implementation. It tests the significance, nature of the relationship and summarizes the divergent views on antecedents of innovation implementation in an organization. The results of this study can also be used in the theoretical advancement of management innovation literature.

Article
Publication date: 24 July 2018

Maria Khalid, Sajid Bashir, Abdul Karim Khan and Nida Abbas

The purpose of this paper is to examine the association between abusive supervision and knowledge hiding behaviors. The authors further investigate how abusive supervision is…

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Abstract

Purpose

The purpose of this paper is to examine the association between abusive supervision and knowledge hiding behaviors. The authors further investigate how abusive supervision is linked with knowledge hiding behaviors, and why some subordinates, unlike others, tend to engage in more knowledge hiding behaviors in response to abusive supervision. The authors propose that interpersonal justice mediates the relationship between abusive supervision and knowledge hiding behaviors, and that Islamic work ethics (IWE) weaken the hypothesized relationship between abusive supervision and knowledge hiding behaviors.

Design/methodology/approach

The data were gathered in three time lags from 224 respondents working in the hospitality industry of Pakistan.

Findings

The results reveal that the abusive supervision is positively associated with a knowledge hiding behaviors. This relationship is mediated by perceptions of interpersonal justice, but the IWE moderated this relationship such that in the presence of high levels of IWE, the impact of abusive supervision on knowledge hiding behaviors is weak.

Practical implications

Employees’ values and beliefs can serve as a safeguard against reactions to abusive supervision. The impact of abusive supervision on employees’ behaviors may be minimized by building their ethical values around Islamic principles.

Originality/value

To the best of the knowledge, this is the first study to examine the relationship between abusive supervision and knowledge hiding behaviors. The authors integrate displaced aggression and social exchange theory with the IWE literature to offer new insights in-to the mechanisms and boundary conditions associated with the relationship between abusive supervision and knowledge hiding behaviors.

Details

Leadership & Organization Development Journal, vol. 39 no. 6
Type: Research Article
ISSN: 0143-7739

Keywords

Book part
Publication date: 1 August 2008

Margaret E. Ormiston and Elaine M. Wong

In this chapter, we argue that beyond the self-enhancement motive (i.e., the desire for a positive identity), other identity motives play a significant, yet underspecified role in…

Abstract

In this chapter, we argue that beyond the self-enhancement motive (i.e., the desire for a positive identity), other identity motives play a significant, yet underspecified role in homogeneous and diverse groups. In particular, we explore how the desire for self-verification, belonging, and distinctiveness offer alternative and, at times, even contradictory explanations for findings typically attributed to self-enhancement. We also consider the ways in which these motives are influenced in homogenous and diverse groups and the effects they have on group processes and performance. Through our examination, we aim to stimulate research on the role of multiple identity motives in homogenous and diverse groups.

Details

Diversity and Groups
Type: Book
ISBN: 978-1-84855-053-7

Article
Publication date: 7 November 2016

Poonam Mishra, Shiv Kumar Sharma and Sanjeev Swami

The purpose of this paper is to investigate the relationship between perceived organizational politics and three levels of antecedents (i.e. organizational, work environment and…

Abstract

Purpose

The purpose of this paper is to investigate the relationship between perceived organizational politics and three levels of antecedents (i.e. organizational, work environment and individual levels) and its consequents. It further aims to examine the relative importance of the three levels of antecedents in influencing employees’ POP. The study has been conducted at a central university in India.

Design/methodology/approach

A conceptual framework and a set of hypotheses were first developed on the basis of a review of previous studies of organizational politics (OP). A questionnaire was then developed, carrying 55 items related to eight constructs and the demographic characteristics of its respondents. Judgmental sampling was used to choose the university. The respondents were selected on the basis of convenience. Primary data were collected via a structured questionnaire from 45 faculty members at the university. The sample was made up of professors, associate professors and assistant professors from its various departments. To test the hypotheses, data were analyzed using partial least squares structural equations modeling (PLS-SEM).

Findings

The results have indicated that all the three levels of antecedents have significant impacts on POP. The antecedents of workforce diversity (the organizational level), relationship conflict (the work environment level) and a need for power (the individual level) have a significant positive impact on POP. No relationship was found between role conflict and POP. Of the three levels of antecedents, it was observed that the organizational level contributed most significantly to POP. Of the three consequences, the intention to turnover and job anxiety were found to be positively related to POP, while organizational commitment was negatively related to it.

Practical implications

The study provides managerial insights for both organizations and managers. Workforce diversity is a primary driver of POP and it is under the purview of organizations. Thus, to control the unfavorable consequences of POP, organizations must design effective policies to manage workforce diversity. Specifically, human resource processes must be formalized. Since human managers often make decisions in favor of those who are relatively homogeneous to them (homosocial reproduction), the distribution of resources and benefits is restricted to a few people only. Those who do not get their share of organizational resources perceive such acts of homosocial reproduction to be political. If policies are formalized, people have to take decisions within the boundaries of well-defined sets of rules and procedures. Those who are not homogeneous with decision-makers (the outgroup) should get a fair share of organizational resources in such a formalized environment. They neither need to play political games to gain power, nor will they perceive the organizational processes and environment to be political. It is also suggested that managers design effective development programs for enhancing the political skills of “outgroups” and minorities. This would help them to understand how to deal with political situations. Thus, the detrimental effects of employees’ political perceptions on work-related outcomes would be reduced.

Originality/value

Although a large number of studies on the antecedents and consequents of POP have been reported, the antecedents and consequences mentioned herein have never been examined previously by a single study. Four antecedents are introduced at three levels. Furthermore, in previous research, the relationships examined have treated OP either as a dependent variable or an independent variable. However, for this paper, the authors have provided a PLS-SEM-based model, which allows for simultaneous treatment of organizational politics as an independent variable in some relationships, and as a dependent variable in other relationships.

Article
Publication date: 5 October 2015

Harjit Singh Sekhon, Dima Al-Eisawi, Sanjit Kumar Roy and Adrian Pritchard

The purpose of this paper is to develop and tests a service excellence model, thus providing a detailed understanding of the key antecedents of service excellence, from a…

2104

Abstract

Purpose

The purpose of this paper is to develop and tests a service excellence model, thus providing a detailed understanding of the key antecedents of service excellence, from a customer ' s perspective. The model presented in this paper is rooted in cross-disciplinary literature and tested amongst customers of UK retail banking services.

Design/methodology/approach

Following a systematic approach to scale development, the paper draws on survey data from 260 consumers of retail banking products, with the data collected on national basis in the UK.

Findings

The theoretical framework was evaluated using a structural approach. Of the hypothesised antecedents, innovation has the greatest impact on service excellence while reputation the least, as far as customers are concerned.

Research limitations/implications

The research was limited to one research domain, i.e. UK retail banking, and thus it is reasonable to hypothesise that other aspects of service excellence will be more or less relevant for other types of financial services or in other geographic regions.

Practical implications

Given the challenges faced by the retail banking sector, there are implications for practitioners because the authors identified the key antecedents of service excellence. The antecedents can be used by practitioners to help demonstrate excellence on their part and they could differentiate what are homogenous services at a time when the retail banks are going through a period of recovery following the crisis within the sector.

Originality/value

This work complements the understanding of service excellence and provides insight for scholars and practitioners by modelling services for a specific service sector.

Details

International Journal of Bank Marketing, vol. 33 no. 7
Type: Research Article
ISSN: 0265-2323

Keywords

Article
Publication date: 2 December 2022

Le Dang Lang, Abhishek Behl, Francisco Guzmán, Vijay Pereira and Manlio Del Giudice

Scholars have paid considerable attention to the importance of brand loyalty of durable consumer products in developed markets. However, no study has investigated the simultaneous…

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Abstract

Purpose

Scholars have paid considerable attention to the importance of brand loyalty of durable consumer products in developed markets. However, no study has investigated the simultaneous impact of advertising efforts, distribution intensity and store image on global brand loyalty (GBL) of fast-moving consumer goods (FMCG) in emerging markets. This study aims to fill this gap.

Design/methodology/approach

This study adopts (1) established theoretical lenses: brand equity, marketing mix and cue utilization theories, (2) a mixed-methods approach: a focus group and two surveys and (3) structural equation modeling on two samples of consumers (one homogeneous and one heterogeneous) of global soft drink brands in Vietnam.

Findings

The study reveals significant and nonsignificant relationships among the selected marketing mix elements and brand loyalty and its antecedents of global FMCG. Slight differences in these relationships among the two samples are found. The existing scales are also reconciled with more suitable indicators. The results significantly contribute to the existing knowledge on marketing mix, brand equity and GBL, and global consumer culture.

Originality/value

This is the first study to investigate the simultaneous effects of advertising efforts, distribution intensity, and store image on brand loyalty and its antecedents of global FMCG in an emerging market. The findings will help practitioners develop suitable global branding strategies to manage global brand image and achieve consumer loyalty across emerging markets.

Details

International Marketing Review, vol. 40 no. 1
Type: Research Article
ISSN: 0265-1335

Keywords

Article
Publication date: 18 May 2021

Ishita Batra, Megha Gupta and Sanjay Dhir

The last two decades have witnessed a substantial increase in the body of research on the theoretical perspective of the performance of international joint ventures (IJVs)…

Abstract

Purpose

The last two decades have witnessed a substantial increase in the body of research on the theoretical perspective of the performance of international joint ventures (IJVs). However, the evidence on the antecedents of IJVs performance is inconsistent. The purpose of this paper is to critically review the quantitative studies on the antecedents of the performance of IJVs to identify the research gaps in this area and to prepare a future research agenda using the theory, context, characteristics and methodology (TCCM) framework.

Design/methodology/approach

Meta-Analysis review is conducted on 97 papers from A*, A and B category journals from the Australian Business Deans Council (ABDC) Journal Quality List.

Findings

The results reveal the homogeneity in antecedents such as administrative distance, BOD (board of directors) involvement, resource interdependency, flexibility, learning, competitive overlap, cultural distance, R&D (research and development) intensity, contract, relatedness, the existence of a local IJVs partner, trust, operational experience, partners capability, size asymmetry, goal congruency, capital adequacy, economic distance and heterogeneity in the antecedents such as equity ownership, commitment, control, cooperation and conflict are heterogeneous.

Originality/value

This review seeks to provide deeper insights, which help us to contribute toward the development of the research field of antecedents of the performance of IJVs. The authors have synthesized 97 independent samples with a total sample size of 52,268.

Details

International Journal of Emerging Markets, vol. 16 no. 7
Type: Research Article
ISSN: 1746-8809

Keywords

Article
Publication date: 24 March 2022

Yan Su, Porismita Borah and Xizhu Xiao

This study has three main purposes: (1) to investigate the association between social media news use and misperceptions about COVID-19; (2) to explore the mediating role of…

Abstract

Purpose

This study has three main purposes: (1) to investigate the association between social media news use and misperceptions about COVID-19; (2) to explore the mediating role of homogeneous online discussion; (3) and to understand whether the extent to which one perceives themselves as media-literate could moderate the relationship.

Design/methodology/approach

The authors conducted an online survey and collected data through Amazon Mechanical Turk. A total of 797 participants aged 18 and above completed the survey. The average age of the respondents is 38.40 years (SD = 12.31), and 41.2% were female. In terms of party identification, 30.8% were reported leaning toward Republicans; 53.7% leaned toward Democrats, and 15.4% were reported neutral.

Findings

Results from a moderated mediation model show that social media news use is positively associated with misperceptions about the COVID-19. Moreover, homogeneous online discussion was a significant mediator of the relationship between social media news use and misperceptions about COVID-19. Further, self-perceived media literacy (SPML) significantly moderated the main and indirect effects between social media news use and COVID-19 misperceptions, such that the associations became weaker among those with higher SPML.

Originality/value

Findings provide insights into the significance of online information sources, discussion network heterogeneity and media literacy education. Although there have been many studies on misinformation, prior research has not examined these relationships, which may help provide solutions to cope with misinformation.

Peer review

The peer review history for this article is available at: https://publons.com/publon/10.1108/OIR-06-2021-0305

Details

Online Information Review, vol. 46 no. 7
Type: Research Article
ISSN: 1468-4527

Keywords

Article
Publication date: 23 August 2019

Emerson Wagner Mainardes, Atílio Peixoto Soares Júnior and Daniel Modenesi Andrade

The purpose of this paper is threefold: first, to identify the influence of brand equity (BE) of commoditized products of famous brand on purchase intention and willingness to pay…

Abstract

Purpose

The purpose of this paper is threefold: first, to identify the influence of brand equity (BE) of commoditized products of famous brand on purchase intention and willingness to pay a premium price in an emerging market; second, to identify the relationship between the BE of these products and their antecedents; and third, to identify the influence of subjective norms on purchase intention and BE. Commoditized products are bought due to necessity and not desire, are homogeneous, produced on a large scale, and have low added value.

Design/methodology/approach

A theoretical model is proposed contemplating the constructs: BE, purchase intention, premium price, perceived quality, brand recall, perceived value and subjective norms. We performed a quantitative study with 432 respondents. We used questionnaires, and we analyzed the data using the structural equation modeling with partial least squares.

Findings

The results indicate a positive relationship between BE and purchase intention, BE and premium price, perceived value and BE, subjective norms and purchase intention and subjective norms and BE. It should be noted that an emerging market has characteristics distinct to that of a mature market, justifying specific research in this context.

Originality/value

The study brought a theoretical model relating antecedents and consequents of BE in the segment of commoditized products. Furthermore, it indicated the strength of the brand of the commoditized products in an emerging market scenario.

Details

Marketing Intelligence & Planning, vol. 38 no. 3
Type: Research Article
ISSN: 0263-4503

Keywords

Article
Publication date: 3 December 2018

Jin-Feng Wu, Ya Ping Chang, Jun Yan and De-Lin Hou

The purpose of this paper is to understand how two online marketing orientations of land-based retailers in product category and price could change retail brand attitude when…

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Abstract

Purpose

The purpose of this paper is to understand how two online marketing orientations of land-based retailers in product category and price could change retail brand attitude when retail brand familiarities differ.

Design/methodology/approach

This paper proposes a research model with two orientations in product category and price as antecedents of retail brand attitude change and retail brand familiarity as a moderator. Empirical data were collected from 684 shoppers across three land-based retailers to test the research hypotheses.

Findings

Both orientations in product category and price can improve customers’ retail brand attitudes. Retail brand familiarity plays a significant moderator in some of the situations. Online-offline product category congruence and online-prototypical price congruence have significantly positive effects on retail brand attitude change whether retail brand familiarity is high or low. The effect of online-offline price congruence is significant only among high-familiarity customers, while the effect of online-prototypical product category congruence is found to be significant only among low-familiarity customers.

Research limitations/implications

The study identifies the moderating effects of retail brand familiarity on the relationships between two online marketing orientations in product category and price and retail brand attitude change. Based on the moderating effects, this study will help researchers to better understand the effectiveness of two online marketing orientations subject to varying degrees of retail brand familiarity in a multichannel retailing context.

Practical implications

The findings of this study can guide land-based retailers to focus on the right orientations in product category and price to improve customers’ attitudes toward the retail brand when existing or new customers are targeted.

Originality/value

This study provides a first study to empirically assess the change in retail brand attitude prompted by homogenous and prototypical orientations in product category and price and subject to varying degrees of retail brand familiarity. Overall, the results offer insights of how land-based retailers could manage their overall performance by designing more effective online product category and pricing strategies for existing or new customers.

Details

Internet Research, vol. 29 no. 1
Type: Research Article
ISSN: 1066-2243

Keywords

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