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1 – 10 of over 92000
Article
Publication date: 15 December 2022

Songleng Chhaing and Sokwin Phon

The purpose of the article is to examine the motivation of the academics in a developing country, Cambodia, which is an under-researched country in order to look into the…

Abstract

Purpose

The purpose of the article is to examine the motivation of the academics in a developing country, Cambodia, which is an under-researched country in order to look into the satisfaction level of the academics in various aspects of academic profession. This study helps inform policy makers and other stakeholders in higher education in Cambodia about the current status quo of academic profession in Cambodia, which acts to impede the quality of higher education in this country.

Design/methodology/approach

This study employed a survey design to examine the motivation of academics in a periphery country, Cambodia. The result from an online survey via Microsoft Form of 278 academics currently working at three public universities and four private universities across the country revealed that academics in higher education institutions in Cambodia were satisfied with their job (Mean = 4.1, SD = 0.74) and the organizational culture and value (Mean = 3.9, SD = 0.77), but dissatisfied with their salary (Mean = 3.1, SD = 0.90). The mean score of other variables also skewed toward happiness, yet this mean score remained low (between 3.2 and 3.8). Furthermore, the result from t-test and one-way ANOVA showed no significant difference in job satisfaction between public and private academics and among academics from different employment statuses. Job satisfaction of academics in this study did not come from salary or work environment, but may have come from the flexibility and status quo of academic career in Cambodia, in which the majority of academics have additional job while many others (38% of the participants) treat teaching as their secondary job and at the same time maintain the title as academic or even professor, which is relatively well-respected in Cambodia society, despite poor salary. The complexity of academic career in this context may present major setbacks to the quality of higher education in this periphery country.

Findings

This study revealed that although academics in higher education in Cambodia were satisfied with their job and organizational culture and value, they were not satisfied with their work environment and salary. The result from this study indicated that the reason why salary did not determine the satisfaction level of academics was that most of the academics in Cambodia higher education have additional job or business in addition to teaching. Moreover, they have other full-time jobs outside higher education and they can still teach part-time to earn extra income.

Research limitations/implications

Since this study generated only 278 responses from academics, these data remain small compared to the whole population. Thus, this may affect the generalization of the finding to the larger population.

Practical implications

This study helps fill the existing gaps in literature on higher education in Cambodia and the findings from this study can be used to make informed decision regarding quality of higher education in Cambodia.

Social implications

Higher education is a social institution that helps maintain professionalization of all professions and improve students competitiveness. Improving quality of higher education means that academics themselves need to be professional and ethical toward teaching. This research pointed out the unethical practices of academic procession, which in turn, de-professionalize academics and downgrade the quality of higher education in Cambodia.

Originality/value

This study provides a fresh insights into the motivation of academics in Cambodia higher education. This study also provides the framework for academic motivation in a developing country.

Details

Journal of Applied Research in Higher Education, vol. 15 no. 5
Type: Research Article
ISSN: 2050-7003

Keywords

Article
Publication date: 24 April 2009

Patricie Mertova and Len Webster

This paper sets out to report on a research project investigating the academic voice in higher education quality in the UK and the Czech Republic. It aims to describe the origins…

1259

Abstract

Purpose

This paper sets out to report on a research project investigating the academic voice in higher education quality in the UK and the Czech Republic. It aims to describe the origins and reasons for introducing quality monitoring and assurance into higher education, showing the differences and impacts on higher education quality in England and the Czech Republic, including the current practices and presenting the concerns and issues voiced by the academics and higher education leaders in both higher education systems.

Design/methodology/approach

The research utilised a critical event narrative inquiry method, which focuses on issues of complexity and human‐centredness in studied phenomena. In this way the method addresses issues that are frequently overlooked by quantitative research methods. It is argued that, by extracting “critical events,” the method is more efficient in dealing with large amounts of data, which often result from the use of qualitative research methods. In the presented research, “critical events” voicing important issues and concerns in higher education quality are extracted from stories of UK and Czech academics and higher education leaders.

Findings

Through extracting “critical events” in the professional practice of academics and higher education leaders, the research uncovered some similar and some culture‐specific issues voiced by Czech and UK academics and higher education leaders. The culture‐specific issues were revealed mainly in the Czech higher education context.

Practical implications

The research uncovered a number of issues and concerns which were overlooked in the current higher education quality practices in both the higher education systems. The paper does not present all the recommendations for educational practice and further research. These may be consulted in Mertova's Quality in Higher Education: Stories of English and Czech Academics and Higher Education Leader.

Originality/value

The research applied a critical event narrative inquiry methodology, which is a novel qualitative research method focusing on extracting “critical events” in the professional practice of individuals, in this case academics and higher education leaders. Even though the methodology was developed by Webster and Mertova, the study has further refined it and applied it in the field of higher education quality.

Details

Quality Assurance in Education, vol. 17 no. 2
Type: Research Article
ISSN: 0968-4883

Keywords

Article
Publication date: 2 June 2020

Majid Ghasemy, Mahdiyeh Erfanian and James Eric Gaskin

The rapid pace of progress in academic institutions in developing economies has created stressful and relatively toxic workplaces, resulting in different negative organizational…

807

Abstract

Purpose

The rapid pace of progress in academic institutions in developing economies has created stressful and relatively toxic workplaces, resulting in different negative organizational outcomes indicating the need to transform universities into healthier academic workplaces. However, a review of the higher education literature in both developed and developing countries shows that the antecedents and consequences of academics' affective states has been a relatively unexplored area. Hence, our study aims at testing basic tenets of Affective Events Theory (AET) in a higher education context to address this issue.

Design/methodology/approach

This is a quantitative study which applies CB-SEM methodology in analyzing the collected data from 2,324 academics in Malaysian higher education sector. We analyzed the data using EQS software package.

Findings

Our results provided substantial support for the applicability and relevancy of AET in higher education domain. Specifically, welfare and supervisory support were identified as the two work environment features which significantly and equally contribute to academics' job satisfaction. In addition, the results showed that positive affect, in comparison with negative affect, was three times stronger in influencing academics' job satisfaction.

Practical implications

Given the considerable role of positive affect in our study, higher education policy makers are urged to make relevant policies to transform universities into more emotionally safe workplaces. In addition, policies should be formulated in a way that encourages supervisory support and decreases workloads to ensure that the conflicts in general are reduced among academics.

Originality/value

This work is the first large-scale study testing the main tenets of AET in the higher education context. In addition, it addresses the problem of multivariate normality and solves this problem based on the robust methodology which corrects standard errors and fit indices, thereby providing more precise and unbiased results.

Details

Journal of Applied Research in Higher Education, vol. 13 no. 1
Type: Research Article
ISSN: 2050-7003

Keywords

Open Access
Article
Publication date: 30 January 2020

W.M. To and Billy T.W. Yu

Background: How many higher education researchers are there in the world? How many academic articles are published by researchers each year? This paper aims to answer these two…

Abstract

Background: How many higher education researchers are there in the world? How many academic articles are published by researchers each year? This paper aims to answer these two questions by tracking the number of higher education teachers and the number of publications over the past four decades.

Methods: We collected data on the number of higher education institutions and researchers from the United Nations, the World Bank, and the US, China, and UK governments (three countries with the largest number of academic publications in recent years). We used Scopus to obtain the number of publications per year. The growth of higher education researchers and academic publications were characterized using 4-parameter logistic models.

Results: The number of higher education teachers-cum-researchers increased from 4 million in 1980 to 13.1 million in 2018 worldwide. Concurrently, the number of academic publications increased from 0.65 million in 1980 to 3.16 million in 2018 based on data from Scopus. At the country level, the number of academic publications from the USA increased from 0.15 million in 1980 to 0.70 million in 2018, while that from China increased by almost 1,000 times from 629 in 1980 to 0.60 million in 2018.

Conclusions: The number of higher education researchers would reach 13.6 million and they would publish 3.21 million academic articles in 2020, imposing enormous pressure to publishers, peer-reviewers, and people who want to understand emerging scientific development. Additionally, not all academic publications are easily assessable because most articles are behind pay-walls. In addition, unethical research practices including falsification, fabrication, plagiarism, slicing publication, publication in a predatory journal or conference, etc. may hinder scientific and human development.

Details

Emerald Open Research, vol. 1 no. 3
Type: Research Article
ISSN: 2631-3952

Keywords

Article
Publication date: 30 July 2021

Jerald Ozee Fernandes and Balgopal Singh

The higher education system has been entrusted globally to provide quality education, especially to the youth, and equip them with required skills and capabilities. The…

1309

Abstract

Purpose

The higher education system has been entrusted globally to provide quality education, especially to the youth, and equip them with required skills and capabilities. The visionaries and policymakers of the countries around the world have been working relentlessly to improve the standard of the higher education system by establishing national and global accreditation and ranking bodies and expecting measuring performance through setting up accreditation and ranking parameters. This paper focuses on the review of Indian university accreditation and ranking system and determining its efficacy in improving academic quality for achieving good position in global quality accreditation and ranking.

Design/methodology/approach

The study employed exploratory research approach to know about the accreditation and ranking issues of Indian higher education institutions to overcome the challenges for being globally competitive. The accreditation and ranking parameters and score of leading Indian universities was collected from secondary data sources. Similarly, the global ranking parameters and scores of these Indian universities with top global universities was explored. The performance gaps of Indian university in global academic quality parameter is assessed by comparing it with scores of global top universities. Further, each domestic and global accreditation and ranking parameters have been taken up for discussion.

Findings

The study identified teaching and learning, research and industry collaboration as common parameter in the accreditation and ranking by Indian and global accreditation and ranking body. Furthermore, the study revealed that Indian accreditation and ranking body assess leniently on parameters and award high scores as compared to rigorous global accreditation and ranking practice. The study revealed that “research” and “citations” are important parameters for securing prestigious position in global ranking, this is the reason Indian universities are trailing. The study exposed that Indian academic fraternity lack prominence in research, publication and citations as per need of global accreditation and ranking standards.

Research limitations/implications

The limitation of this study is that it focused only on few Indian and global accreditation and ranking bodies. The future implication of this study will be the use of methodology designed in this study for comparing accreditation and ranking bodies’ parameters of different continents and countries in different economic development stages i.e. emerging and developed economies to know the disparity and shortcomings in their higher education system.

Practical implications

The article is a review and comparison of national and global accreditation and ranking parameters. The article explored the important criteria and key indicators of accreditation and ranking that would provide an important and meaningful insight to academic institutions of the emerging economies of the world to develop its competitiveness. The study contributed to the literature on identifying benchmark for improving academic and higher education institution quality. This study would be further helpful in fostering new ideas toward setting up of contemporary globally viable and acceptable academic quality standard.

Originality/value

This is possibly the first study conducted with novel methodology of comparing the Indian and global accreditation and ranking parameters to identify the academic quality performance gap and suggesting ways to attain academic benchmark through continuous improvement activity and process for global competitiveness.

Details

The TQM Journal, vol. 34 no. 5
Type: Research Article
ISSN: 1754-2731

Keywords

Article
Publication date: 19 April 2024

Zelalem Zekarias Oliso, Demoze Degefa Alemu and Jonathan David Jansen

The purpose of this study is to examine the impact of educational service quality (ESQ) on student academic performance via the mediating role of student satisfaction.

Abstract

Purpose

The purpose of this study is to examine the impact of educational service quality (ESQ) on student academic performance via the mediating role of student satisfaction.

Design/methodology/approach

To serve the study’s purpose, the study adopted a quantitative research approach. Three public universities representing 30% of the ten public universities located in the Southern part of Ethiopia participated in the study. Questionnaires were the main tools for gathering data. The adapted questionnaire, consisting of 116 items was administered to 400 randomly selected regular undergraduate graduating class students. The quantitative data collected via questionnaire were analyzed using descriptive and advanced inferential statistics.

Findings

The quantitative findings revealed that there is a statistically positive association between overall education service quality and students’ satisfaction (r = 0.712). The findings proved that the facets of education service quality accounted for 71.2% of the variations in students’ satisfaction in the universities. The quantitative findings further showed that the education service quality has a statistically indirect effect on students’ academic performance via the mediating role of students’ satisfaction (test statistic = 31.5311573, std. error = 0.00122536 and p-value = 0). The findings further confirmed that the overall education service quality accounted for 12.7% of the variations in students’ academic performance via student satisfaction in the universities.

Research limitations/implications

The present study was conducted in public universities located in the Southern part of Ethiopia. The findings and conclusions of the study may not be generalizable to all Ethiopian public universities. Future researchers and scholars should conduct their study in all Ethiopian public universities by taking a representative sample from the Ethiopian public universities.

Practical implications

The present finding suggests that an improvement in ESQ leads to students’ satisfaction and that could contribute to boosting their academic performance. The findings of the present may help the practitioners who measure higher education service quality by providing how the provision of ESQ indirectly influences the student’s academic performance in the universities.

Social implications

The findings of this study confirmed that the facets of ESQ are associated with students’ satisfaction and this, in turn, indirectly influences their academic performance. Student academic performance is one of the key indicators of quality education, and it has its influences on the social, political and economic development of a country. The findings of the present research provide valuable insights to higher education management bodies, higher quality assurance agencies and the Federal Ministry of Education to learn the indirect effect of ESQ on students’ academic performance and take necessary measures to improve the Ethiopian higher education quality.

Originality/value

The contributions of ESQ in the higher education sector are enormous. However, the existing service quality literature in higher education mainly focuses on the interrelation among service quality, student satisfaction, loyalty and behavioral intentions. Little is known about the indirect influence of ESQ on student academic performance (one of the key indicators of quality education), principally in Ethiopian higher education, the place of current research. The present study showed the indirect impact of ESQ on student academic performance in Ethiopian public universities. The study, therefore, suggests that university management bodies should actively monitor the quality of their services and commit themselves to boosting students’ learning outcomes.

Details

Journal of International Education in Business, vol. 17 no. 2
Type: Research Article
ISSN: 2046-469X

Keywords

Article
Publication date: 25 January 2013

Sónia Cardoso, Maria João Rosa and Cristina S. Santos

The purpose of this paper is to explore Portuguese academics' perceptions on higher education quality assessment objectives and purposes, in general, and on the recently…

1534

Abstract

Purpose

The purpose of this paper is to explore Portuguese academics' perceptions on higher education quality assessment objectives and purposes, in general, and on the recently implemented system for higher education quality assessment and accreditation, in particular. It aims to discuss the differences of those perceptions dependent on some academics' characteristics, such as: gender, disciplinary affiliation, type of higher education institution and experience in quality assurance activities.

Design/methodology/approach

An online questionnaire with Likert‐type answer scales was distributed to the Portuguese academic population (n=36,215). In total, 962 answers were collected from academics belonging to the public higher education system. Data were treated resorting to descriptive statistics, hypothesis tests and analysis of variance.

Findings

Portuguese academics tend to support the majority of goals and purposes quality assessment may have, as well as the main features of the newly designed quality assessment and accreditation system. Nevertheless they tend to support more quality assessment mechanisms privileging improvement over control. This support is slightly more evident among female academics, academics from public polytechnic institutions, from medical and health sciences and with former experience in quality assurance activities.

Originality/value

The study adds to the discussion on academics' perceptions on quality assurance, highlighting the influence played at this level by some of their characteristics. It is especially relevant for those working either in higher education institutions or governmental agencies, since it may contribute to the design of quality assurance systems academics are more likely to support.

Details

Quality Assurance in Education, vol. 21 no. 1
Type: Research Article
ISSN: 0968-4883

Keywords

Article
Publication date: 6 July 2018

Susana Pinto

The purpose of this study is to diagnose and understand Portuguese academics’ perspectives on the components of intercultural competence and on the importance of its development…

1554

Abstract

Purpose

The purpose of this study is to diagnose and understand Portuguese academics’ perspectives on the components of intercultural competence and on the importance of its development by higher education students.

Design/methodology/approach

Academics’ perspectives were identified during two discussion and reflection sessions included in the overall training program Intercultural Competence in Higher Education: building proposals with academics that took place at a Portuguese public university. Data were collected through audio recordings of the two sessions and observation notes and were subject to content analysis, drawing on Deardorff’s process model of intercultural competence (2006).

Findings

Academics recognize the multidimensionality of intercultural competence, acknowledging that it comprises attitudes (acceptance and respect; curiosity and openness), knowledge (others’ cultural contexts; self-knowledge and cultural self-awareness) and skills (observation and listening) that altogether will lead to individuals’ desired internal and external outcomes. The development of intercultural competence by higher education students, regarded in close relation to higher education internationalization, is considered crucial for changing prejudiced attitudes, preparing students to live in a global world and empowering them professionally.

Originality/value

The study sheds light on an issue that has been insufficiently addressed by research: academics’ perspectives on intercultural competence development, namely, in the Portuguese higher education context.

Details

On the Horizon, vol. 26 no. 2
Type: Research Article
ISSN: 1074-8121

Keywords

Article
Publication date: 10 January 2020

Bradley Wiles

This paper aims to provide a critical perspective on emergent issues in the Trump era directly or indirectly relevant to academic archives. It describes current operational…

1075

Abstract

Purpose

This paper aims to provide a critical perspective on emergent issues in the Trump era directly or indirectly relevant to academic archives. It describes current operational characteristics and trends in academic archives and considers the implications of the “Trump Effect” on academic archives in support of higher education.

Design/methodology/approach

The author examines archival studies literature pertaining to academic archives in combination with recent research and reporting on Trump Administration higher education policy to argue for increased professional awareness and vigilance.

Findings

The author asserts that Trump Administration rhetoric and policies aimed at remaking American higher education and undermining democratic norms pose a threat to academic archives as institutions that support learning, memory and historical accountability.

Originality/value

This paper adds to scholarly discussions in the library and information studies and archival studies fields about the merits of neutrality, the legacy of memory institutions and the obligation of information professionals to take a stance on difficult issues. Additionally, there are few (if any) sources that discuss the role of academic archives specifically in the contemporary political context.

Details

Reference Services Review, vol. 48 no. 1
Type: Research Article
ISSN: 0090-7324

Keywords

Article
Publication date: 11 October 2020

Tessa Withorn, Joanna Messer Kimmitt, Carolyn Caffrey, Anthony Andora, Cristina Springfield, Dana Ospina, Maggie Clarke, George Martinez, Amalia Castañeda, Aric Haas and Wendolyn Vermeer

This paper aims to present recently published resources on library instruction and information literacy, providing an introductory overview and a selected annotated bibliography…

8742

Abstract

Purpose

This paper aims to present recently published resources on library instruction and information literacy, providing an introductory overview and a selected annotated bibliography of publications covering various library types, study populations and research contexts.

Design/methodology/approach

This paper introduces and annotates English-language periodical articles, monographs, dissertations, reports and other materials on library instruction and information literacy published in 2019.

Findings

The paper provides a brief description of all 370 sources and highlights sources that contain unique or significant scholarly contributions.

Originality/value

The information may be used by librarians, researchers and anyone interested as a quick and comprehensive reference to literature on library instruction and information literacy.

Details

Reference Services Review, vol. 48 no. 4
Type: Research Article
ISSN: 0090-7324

Keywords

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