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As in the private sector, public organizational information systems (IS) development is commonly carried out through projects. One of the alternatives followed by governmental organizations to perform their projects is outsourcing (by hiring other public institutions that have expertise in the IS area of the projects to be developed). However, limited research has been conducted on project success regarding these government-to-government (G2G) contexts. Since achieving success is crucial for public management, this paper proposes a model for Success Management of IS projects in G2G context.

The research method was design science research (DSR). In the evaluation step of the DSR, IS projects in a G2G environment were the object of case studies.

This work presents in detail how Success Management activities can be integrated into the processes and process groups of the Project Management Institute's project management guide. The authors also suggest tools and techniques to be used in each Success Management activity.

Managing success, particularly addressing success criteria and success factors, can help managers focus their efforts on what will really impact the success of a project. In the context of IS projects in G2G contexts, this contributes to decreasing waste and increasing the chances of providing better services to citizens.

This work contributes to theory by providing a new model for IS G2G projects that integrates Success Management and project management processes.

Pre-colonization, Tribes lived in ways that were well-adapted to natural hazards and stewarded the environment respectfully. Colonization and the federal reservation system have stuck Tribes in static, often hazard-prone, areas; removing their foundational capabilities for avoiding disaster and environmental hazard impacts. The premise of ceded lands and the reservation system was a trust responsibility of the federal government to provide resources for continuing self-governance of Tribal Nations. Fulfillment of the federal government’s trust responsibility to Tribal Nations in the realm of climate change and disasters is predicated on the provision of sufficient resources for the Tribal Nation itself to properly govern. The trust responsibility is not fulfilled through the federal government allowing applications to program-dictated grant opportunities or even consistent, yet insufficient, recurring funding for disaster management. Nor is the trust responsibility fulfilled through the preparation and resourcing of outside entities – local, state, and up to the federal government itself – to enact disaster management actions on sovereign lands. The ability of a nation to develop and administer governmental programs and services independent of outside interference is the very foundation of sovereignty and self-determination. The fulfillment of the trust responsibility for disaster management hinges, therefore, on the allocation of sufficient resources and legal space for self-governance for Tribal Nations to return to pre-colonization levels of capability and sovereignty for disaster management for their citizens and residents.

This paper aims to examine the factors that might influence the acceptance of government-to-government (G2G) systems in the Government of Nepal (GoN), to enhance the communication for coordination among government agencies.

After reviewing the Unified Model for E-Government Acceptance (UMEGA), interviews, focus group discussions with government officials and interviews with the retired senior government officials, a conceptual model has been proposed. The model is empirically tested with 234 responses collected from the government officials working in the central ministries of GoN using the structural equation modeling technique.

The result showed that factors considered from UMEGA such as performance expectancy, effort expectancy, facilitating conditions and attitude have a significant influence on the behavioral intention to use the system in the GoN. Also, the identified factors such as a commitment from leadership, awareness among leadership and transparency have a significant influence on the behavioral intention of the users to accept the system.

The low sample size is one of the major limitations of this research.

The findings show that the identified factors have a significant influence on the acceptance model and provide useful insights to policymakers, government officials and system developers to achieve the successful implementation of the e-government system in Nepal. The findings can be used by the academicians and e-government practitioners to extend it to other developing nations.

This research work explores the factors affecting the acceptance of a G2G system in GoN through the modification of the UMEGA model. To the best of the authors’ knowledge, this is a novel research in the context of Nepal, where the implementation of e-government has been analyzed from the perspectives of acceptance models to support the better implementation of e-governance systems.

This study aims to investigate factors that influence e-government adoption among public sector departments with the view to determine how such factors may be used to better facilitate e-government adoption across United Arab Emirates (UAE) public sectors. The use of e-government is advocated for the central government in the UAE.

Using random sampling, a total of 172 participants from ten departments and organisations in Dubai and Sharjah completed the online survey for this pilot study.

The authors found that performance expectancy and facilitating conditions have positive effects on e-government adoption. Furthermore, this study revealed the factors that encourage more e-government adoption between government organisations in the UAE. This study reveals three facilitating conditions may encourage e-government adoption in UAE public sector organisations when short- and long-term performances have positive effects on e-government usage.

This study provides middle managers clarity on factors that would influence government-to-government (G2G) uptake in more government organisations across the country. For uniformity and consistency, middle managers are now better informed as a result of this study to determine how best to use the six factors to motivate subordinates for more effective G2G.

The scope and results of this study is a contribution to e-government studies because it identifies the factors that positively influence G2G adoption. This scope exceeds the studies by Chan et al. (2021) and Habib et al. (2020) which focuses on the use of e-government for citizens or the public. This study focuses on the use of e-government within the government and between government departments.

This study aims to understand the antecedent of trust towards government-to-business (G2B) service in Indonesia. Trust will be viewed through four aspects, namely, cognition-based trust, personality-oriented trust, affect-based trust and experience–based trust. Then, these antecedents of trust were examined as the factors of continuance intention by extending the expected confirmation theory (ECT).

Data were collected through a quantitative approach, and 389 respondents were involved in the study. The respondents are the investors who represent their organization which uses e-government service to report their investment activities to the Investment Coordinating Board of Indonesia. Data were analyzed using partial least square structural equation modelling approach with WarpPLS 4.0.

The result shows that factors that determine a user’s trust in government online service are service quality, trust towards government entity, recommendation to use the service and user’s habit of using the service. Factors that do not determine a user’s trust in government online service is a disposition to trust. Another finding is that a user’s trust on an online service does not directly influence his/her continuance of use. Trust will impact the continuance of use through perceptions of benefits and perceived satisfaction of using the online service.

ECT is applicable in G2B process. Organizations have a perception of benefit while using a public e-service and confirm the perception through their experience while using an e-service to gain satisfaction, and this will encourage them to continue using the service.

To improve organizations’ trust on the e-service, the government needs to improve the e-service quality (by evaluating the efficiency, privacy, user support, reliability and information quality), investor familiarity of the system (training or socialization), investor trust on the government entity (improve the employee competence) and recommendation on using the system.

Trust dimension has also been studied to be a factor that influences the intention or continuance of use of technology; however, it has rarely been studied towards its effect in the ECT’s context. In e-government study, there are various studies related to government-to-citizen (G2C) concept. However, the research in government-to-business (G2B) area that has not been explored much.

This study aims to explore Twitter use by Korea's central government by classifying the government's Twitter-based networking strategies into government-to-citizen (G2C) and government-to-government (G2G) strategies.

The study investigates the nature of social media interactions and networking strategies in the Korean government by extracting tweets, follower/following relationships, and hyperlinks for 32 ministries. Network patterns and networking strategies are reviewed through descriptive statistical analysis and social network analysis to map the government's Twitter activity.

The results indicate that the government's direct networking strategy targeting citizens does not necessarily motivate their participation in the government's social media activities but that it plays an instrumental role in reinforcing G2G relationships.

This study investigates the social media use patterns (e.g. network properties and co-link analyses) and strategies (e.g. the reciprocity of relationships and content-push strategies) in the context of G2C and G2G relationships in Korea's public sector.

Governments have overspent. In recent times the drive for economic recovery partly brought about by this overspending has seen governments screening entire portfolios of expenditure to see what they can reduce or terminate. The review process concerns the identification of goods and services which are essential to the community and on which there is an obligation for the government to fund these projects. These goods and services have been labelled Community Service Obligations (CSOs). Valid CSOs are being examined for funding while non‐valid CSOs are being examined for their potential as candidates for funding termination. Although the principles of Community Service Obligations (CSOs) have been widely applied within various public sector organizations, there is a diversity of definition and application. This can be attributed, at least in part, to historical evolution. However, with a more formal approach to the role and funding of CSOs, it is apparent that there is a diversity of perception from government to government as to how CSOs are identified and funded. This diversity is explored and compared to the proposed CSO criteria currently being examined by the Queensland Government Treasury. These definitions and guidelines in practice are not wrong but produce some distortions brought about by applying limited criteria in the CSO identification and implementation process. These limitations are discussed with reference to case studies drawn from the organizational structure of the Queensland Department of Primary Industries and from elsewhere. Focuses in particular on how the process of developing operational strategies can be limited in some instances by the exclusion from, or at least minimal input from, either the community or the line department involved. By taking the goals of equity, merit, effectiveness and efficiency of delivery of CSO products and services in Queensland, an improved process is proposed.

In order to understand the range of e‐government initiatives that occur in practice, this study aims to explore diverse applications that have involved one locale, the City of Tyler, Texas.

The first case briefly describes the TylerTexas e‐government portal, an initiative that illustrates government‐to‐citizen and government‐to‐business applications. The second case describes a city/county government information technology integration effort that could support government‐to‐government applications if it is successful. Finally, the paper describes TexasOnline, a public‐private state government initiative that may have a large impact on local e‐government projects.

The paper explores some of the ways in which business process management approaches can help city and civic leaders manage the significant social and technical changes that will be needed to achieve the desired e‐government outcomes.

These examples illustrate many of the opportunities and the challenges involved in e‐government initiatives and, as such, may interest others who engage in similar efforts.

This research aims to extend the social marketing literature by considering the network effect as a social marketing tool. The network effect is seen as complementary to traditional social marketing tools.

The authors study the implementation of a good practice, Local Agenda 21 (LA21), in the Basque Country. The empirical test involves 134 surveys conducted with municipal organizers of LA21. A SEM model is developed and tested.

The network effect significantly impacts embrace of LA21 (social product) by municipalities.

The study refers to a single regional context. Future investigations are required in broader geographical contexts.

This research aims to indicate possible alternative marketing‐related paths towards a more across‐the‐board diffusion of locally based sustainable development (SD) strategies. This approach could be used to achieve strong adoption of other good practices.

The authors adopt an uncommon perspective. Social marketing is viewable as a relationship‐oriented government‐to‐government tool.

The peer-to-peer perspective on open data is an interesting topic to research, taking into account that data-driven innovations and related startups are often developed independently by civic and private stakeholders in a highly collaborative manner and are tentatively beginning to directly compete with traditional e-government solutions, providing arguably better services to citizens and businesses. In this regard, the paper aims to further debate on the potential of such independent data-driven collaboration not only to transform the traditional mechanisms of public sector innovations but also provide more democratic ways to ensure greater transparency of government and its responsibility before the society.

The research is based on a cross-country case study, resorting to the content analysis of three demonstrative cases in the development of open data-driven projects, which specifically promote peer-to-peer communication between its stakeholders. In this regard, the case study itself relies heavily on the analysis of rich empirical data that the author collected during his field studies in the Northern European region in 2015–2017, particularly in Estonia, Finland and Sweden. The practical research itself consists of three major parts, which reflect peer-to-peer perspectives of correspondingly civic, public and private stakeholders through manifested examples of related independent projects in the area.

The paper's results demonstrate that the use of peer-to-peer mechanisms in advancing related public sector reforms allows to transform the traditional understanding of e-government phenomena in a conceptually new way. E-government or its last more political interpretation – from the perspective of its peers could be regarded not necessarily as a platform to provide digital public services but as a source of raw material for various third party projects in, respectively, civic, government and business peer-to-peer dimensions of such reforms. As a result, open data provides an interesting playground to change the very nature of public sector innovations in the area.

The choice of countries for research was motivated by purposive and convenience sampling because all these countries are situated in one region, have both similarities and differences in historical, political and socioeconomic backgrounds and, therefore, provide an ideal playground to investigate open data as a context dependable phenomenon. In this regard, the unique political and socioeconomic contexts of these countries provide an interesting playground to debate on the potential of social democracy, egalitarian society and social equality, i.e. public values that are deeply embedded into the fabric of societies there, to benefit the open data movement in a fundamental manner.

This paper reports on unique practical approaches for peer-to-peer collaboration and cooperation in advancing open data-driven platforms among stakeholders. The results of the case studies in three Nordic countries, which are currently among global leaders in advancing the concept of open government, are presented in an intrinsically illustrative manner, which could help practitioners and policymakers to understand better the potential of such a peer-to-peer perspective on open data. In this regard, the models proposed, of citizen-to-citizen, business-to-business, government-to-government interactions, could be interesting to a wide audience of e-government stakeholders in many nations.

The paper also enters into philosophical debates about societal implications of digital peer-to-peer data-driven communication among people. Recent efforts to digitize almost every part of social life, starting from popularization of solutions for distant work and ending to online access to various public services, incentivize individual members of civil society to communicate in an inherently peer-to-peer way. This fact will definitely increase the demand for related digital services. Social distancing in a digital context will allow to paradoxically emancipate technically savvy and entrepreneurial people in creating new services, including using open data, which could meet the demand.

The research is intrinsically of an empirical character because recent e-government reforms in the public sector in many countries, including in the open data area, provide rich practical knowledge to test the limits of new technologies to advance society in socioeconomic and, more importantly, political development. In this regard, this paper provides the first research in analyzing open data from a unique peer-to-peer perspective with an ultimate goal of the whole investigation to draw the attention of other e-government scholars and initiate debates on the collaborative nature of the phenomena to empower civil society and ensure transparency of government.