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Article
Publication date: 4 February 2014

Yim King Penny Wan

The aim of this paper is to examine the perceptions female casino dealers have toward gender disparity at work. In particular, the question of whether gender disparity exists, the

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Abstract

Purpose

The aim of this paper is to examine the perceptions female casino dealers have toward gender disparity at work. In particular, the question of whether gender disparity exists, the nature and magnitude of differential treatment, and the effects of the perceived disparity on dealers' work attitudes are investigated.

Design/methodology/approach

Face-to-face interviews were conducted with 40 female casino dealers recruited from the six major casinos in Macao. The data were subjected to thematic content analysis.

Findings

The results indicate that female casino dealers have more advantages at work than their male counterparts. These advantages do, however, have some negative effects on the work attitudes of female casino dealers.

Research limitations/implications

The sample is limited to Macao participants and the sample size is small. Also, only female casino dealers were interviewed.

Practical implications

This study offers insights to casino operators and academics regarding the perceptions of female casino dealers toward gender disparity at work. It provides recommendations to help offset the disparity and improve female dealers' work attitudes and performance.

Originality/value

This study fills a research void in the literature. The results challenge the traditional assumption that females face more disadvantages at work than males. The study advocates the need to explore whether gender disparity differs in different work settings in order to avoid the problems of generalization and simplification.

Details

International Journal of Contemporary Hospitality Management, vol. 26 no. 1
Type: Research Article
ISSN: 0959-6119

Keywords

Article
Publication date: 18 October 2019

Gloria Weng Kei Kam and Eilo Wing Yat Yu

The purpose of this paper is to understand the regime–youth relationship in Macao. It will use the framework by Weiss and Aspinall (2012) to explain the rise of Macao youth…

Abstract

Purpose

The purpose of this paper is to understand the regime–youth relationship in Macao. It will use the framework by Weiss and Aspinall (2012) to explain the rise of Macao youth activism and the de-harmonization of their relationship with the authorities.

Design/methodology/approach

According to Weiss and Aspinall, the emergence of youth movements in Asia after the Second World War was based on four factors: the development higher education systems, youth’s collective identities, youth’s trust in the ruling regime and transnational flows of activist ideas and inspirations. This paper analyzes the rise of Macao youth through the four dimensions by Weiss and Aspinall.

Findings

The rise of Macao youth movement is attributable to the development of tertiary education, youth’s collective identities, lowered trust in the regime and international inspiration. Better-educated Macao youth have been increasing their demands for political participation while their distrust in the MSAR government pushes their mobilization. The rise of youth movements around the world after the millennium inspires Macao youth activists’ political mobilization. Interestingly, Macao’s youth movement has been gradually integrated into the opposition forces instead of campaigning by youth organizations. In response to youth activism, the MSAR government, however, could not alleviate the youth’s hostility against the authorities, but its repressive approach intensified the regime-youth tension.

Originality/value

The paper includes interviews with leaders of young activists for their understanding of youth movement in Macao. It can serve the purpose for comparative study of youth movement among Asian societies.

Details

Asian Education and Development Studies, vol. 9 no. 3
Type: Research Article
ISSN: 2046-3162

Keywords

Article
Publication date: 3 January 2017

Hio Hei Albert Wong

The purpose of this paper is to provide the historical and social contexts for the three protests in Macau in the Summer of 2014, while examining the popular discourse of the

Abstract

Purpose

The purpose of this paper is to provide the historical and social contexts for the three protests in Macau in the Summer of 2014, while examining the popular discourse of the protests. These include simultaneous eruptions toward immediate issues, the political apathy of Macau residents and Castell’s model of “networked social networks.” It also discusses the competition for youth after the protests.

Design/methodology/approach

This paper first reviews the history of Macau, in particular the people’s struggle against corruption and privilege, and its little-discussed history of protest. Its innovation in communications, political structure and education development are also explained to illustrate the foundations which make possible protests against an obsolete social structure.

Findings

The author finds that the history of Macau since the nineteenth century does not lack protests, with goals ranging from protests against colonialism to national and local demands. Macau youth are now more able and willing to mobilize themselves to make demands on the administration, and activists find it necessary to pass down such experience for generations to come.

Originality/value

The paper deconstructs the traditional image of Macau’s politics, by appealing to the linkage between continuity and contemporary events, and calls for the reader’s attention toward its social activism.

Details

Asian Education and Development Studies, vol. 6 no. 1
Type: Research Article
ISSN: 2046-3162

Keywords

Article
Publication date: 13 January 2021

Matthew Tingchi Liu, Shiying Dong and Mingxia Zhu

The study aims to integrate the insights gained from the gambling industry into a value creation conceptual framework for analyzing the influence of digital technology…

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Abstract

Purpose

The study aims to integrate the insights gained from the gambling industry into a value creation conceptual framework for analyzing the influence of digital technology application. Both primary and secondary data from industry practitioners are examined and discussed.

Design/methodology/approach

In-depth interviews covering top management from six major casinos in Macau were conducted with industry experts, who provided the pioneering feedback on digitalization technology implemented with examples from major casino cities, including Macau, Las Vegas, Monte Carlo, Singapore, Seoul and some others.

Findings

The study provides an overview of the current status of the application of digital technology in the gambling industry and the level of the feasibility, practicability and profitability of this development on the casino floor. Digital technologies are found to augment the gambling industry in aspects of the product, service and operational structure. Research also discovers that benefits and values gained by the casino can be categorized in three dimensions: (1) value perceived by the customer, (2) value obtained from the customer and (3) value gained by the firm.

Originality/value

The research serves as a reference for Macau policymakers regarding regulations on emerging digital technologies in the gambling industry, as well as for casino management seeking to understand new potential business opportunities and future developments in digitalization.

Details

Asia Pacific Journal of Marketing and Logistics, vol. 33 no. 7
Type: Research Article
ISSN: 1355-5855

Keywords

Article
Publication date: 3 October 2016

Alex H. Choi

Accompanying the casino liberalization in Macau has been the massive increase in the importation of migrant workers to drive the labour-intensive, service-oriented economic growth…

Abstract

Purpose

Accompanying the casino liberalization in Macau has been the massive increase in the importation of migrant workers to drive the labour-intensive, service-oriented economic growth there. Nevertheless, the employment of migrant workers has become an intensely contentious issue. The traditional pluralist approach to migration policy has highlighted a mismatch between restrictive policy pronouncements and actual expansive outcomes. This mismatch has resonated strongly in Macau, where the number of migrant workers skyrocketed in the last decade in spite of repeated guarantees from the government of the adoption of a protectionist labour policy. The pluralist approach has attributed the mismatch to strong constituencies supporting more immigration. The purpose of this paper is to dispute this and maintain that the Macau Government is a capitalist state committed to increasing labour importation to facilitate wealth accumulation.

Design/methodology/approach

The paper uses a qualitative approach based on extensive research of news and media reports, facilitated by a close observation of political developments.

Findings

The Macau Government started, in 2005, to talk about reforming its labour importation programme by adding a migrant worker levy, a ratio mechanism and a six-month waiting period. This paper investigates how the capitalist state navigated the reform process by promising changes and building consent with the working classes. The author maintains that “a game of protection” has been constructed and played to secure the consent of the local working classes for the migrant worker programme.

Originality/value

Very little literature is available that has studied the changes made to the migrant worker system in Macau. This paper will help to close this gap.

Details

Asian Education and Development Studies, vol. 5 no. 4
Type: Research Article
ISSN: 2046-3162

Keywords

Article
Publication date: 7 April 2023

Jin Fan

This paper aims to summarize the conditions under which participatory art museums and local commercial traditions can have positive and sustained interactions.

Abstract

Purpose

This paper aims to summarize the conditions under which participatory art museums and local commercial traditions can have positive and sustained interactions.

Design/methodology/approach

The methods include studying the quantity and content of exhibitions in the four cities of the Bay Area, Guangzhou, Shenzhen, Hong Kong and Shunde, to compare their academic positioning and influence on local commercial production. Through interviewing curators, artists and university scholars who are active in the Bay Area and are invited by the museums on a regular basis, it will let us understand the attitudes from the government, public and capital towards the regional art museums and how these attitudes influence the choice of theme in the participatory art museum practice.

Findings

To summarize the findings, the author concludes that a participatory art gallery with commercial production in the Bay Area requires the following: a long tradition of local business and wealth accumulation; a local area is of a size where the community of acquaintances can interact on a regular basis; continued interest of a diverse local elite, including a mix of businessmen and gentry, government officials and various sectors of the public; and museums serving as intermediaries to coordinate the effective integration of the commercial and traditional resources.

Originality/value

Participatory approaches and their impacts are a shared area of interest across urban planning, heritage studies and the creative arts. Crucially, solely relying on either the Latin bottom-up community-oriented approach (Barnes, 2003) or the British top-down policy-oriented approach (Heijnen, 2010) did not maximize benefits, though these distinctive two approaches were convinced that museums should play a larger role in becoming agents of contemporary social change. By contrast, in focusing on Chinese Art Museums, this study will explore participatory practice in the Asian context. In doing so, it will not only diversify the emerging literature on the social and economic impacts of arts and heritage organizations but also challenge the Western lens through which participatory approaches are viewed in the interdisciplinary literature. As Lefebvre acknowledged his lack of non-Western regions in his research, this study will offer new perspectives on museology and its contributions to the Production of Space.

Article
Publication date: 22 February 2013

Wang Hao and Yu Yongda

The purpose of this paper is to draw lessons from the development experiences of Pearl River Delta and deduce the possible path for future development.

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Abstract

Purpose

The purpose of this paper is to draw lessons from the development experiences of Pearl River Delta and deduce the possible path for future development.

Design/methodology/approach

Based on the framework of Advantages Integration, the paper proposes policy suggestions about how Pearl River Delta could avoid “Comparative Advantage Trap”, and how it should promote development by exploring, operating, integrating and accumulating internal and external advantages.

Findings

In summary, according to regional development characteristics, the following five Advantages Integration actions must be done. First, integration of advanced industrial resources. Second, integration of the best technology resources. Third, integration of the best international resources – resources from overseas should be integrated and an internationalization strategy implemented. Fourth, integration of the best optimal environment conserving resources. Fifth, integration of the best culture resources.

Originality/value

The paper suggests that there is a requirement to implement the view of Scientific Development, government report and PRD reform and development plan and build a world‐class metropolitan region in order to inject new vitality and power to PRD's development.

Details

Journal of Chinese Entrepreneurship, vol. 5 no. 1
Type: Research Article
ISSN: 1756-1396

Keywords

Article
Publication date: 23 March 2022

Cheng Yu, Jun-Hwa Cheah and Yide Liu

In China, the practice of livestreaming while shopping has evolved from a form of entertainment into a new business strategy. In recent years, the gastronomy industry has also…

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Abstract

Purpose

In China, the practice of livestreaming while shopping has evolved from a form of entertainment into a new business strategy. In recent years, the gastronomy industry has also adopted livestreaming as a means of online promotion. Based on the stimulus–organism–response theoretical model, this study aims to investigate the effects of gastronomy livestreaming on viewers’ impulsive consumption by considering gamification, perceived professionalism and telepresence as causative factors.

Design/methodology/approach

This study conducted a survey of gastronomy livestreaming viewers that received 1,093 responses. The effects of gamification, perceived professionalism and telepresence were then analyzed using partial least squares-path modeling and necessary condition analysis.

Findings

This study finds that gamification, perceived professionalism and telepresence are sufficient conditions for explaining impulsive consumption. Innovativeness mediates the relationships between these factors and impulsive consumption. Furthermore, gamification and innovativeness represent necessary conditions for impulsive consumption.

Practical implications

The findings of this study contribute to an enhanced understanding of livestreaming in the gastronomy industry. Based on these findings, managers in the gastronomy industry can use more interactive gamification activities and enhance telepresence to increase viewers’ impulsive consumption during livestreaming sessions.

Originality/value

This study identifies the modalities through which gastronomy livestreaming can stimulate impulsive consumption. This is an early study to investigate the effect of experiences of gamification, perceived professionalism and telepresence on viewers’ impulsive consumption in the context of gastronomy livestreaming. In addition, this early study investigates the effect of gastronomy livestreaming innovativeness on impulsive consumption.

Details

International Journal of Contemporary Hospitality Management, vol. 34 no. 9
Type: Research Article
ISSN: 0959-6119

Keywords

Abstract

Details

The Exorbitant Burden
Type: Book
ISBN: 978-1-78560-641-0

Article
Publication date: 15 September 2023

Caiwei Ma, Po-Ju Chen, Lianping Ren, Alei Fan and Viput Ongsakul

This study aims to investigate Generation Z’s perception of and experience with restaurant service robots.

Abstract

Purpose

This study aims to investigate Generation Z’s perception of and experience with restaurant service robots.

Design/methodology/approach

Established on the servicescape theoretical framework and following Zaltman Metaphoric Elicitation Technique, 34 in-depth interviews were conducted with Generation Z consumers.

Findings

The results showed that Generation Z consumers had a generally positive attitude toward the usage of service robots in restaurants. Research participants also indicated aspects that can be improved: the service robot’s appearance design and functionality, and the human service facilitating the robotic service process.

Research limitations/implications

This paper provides a holistic understanding of the Generation Z’s mind maps about robot service restaurants presenting practical suggestions for restaurants.

Practical implications

This research offers an in-depth understanding of how the young consumption power perceives and expects the innovative service robots employed in restaurants. The research findings provide industry practitioners with timely guidelines to improve the usage of robotic services in restaurants to satisfy the emerging consumer group of Generation Z.

Originality/value

The current research contributes to the servicescape literature by extending this long-standing theory to the emerging robotic service contexts for updating discoveries. Particularly, the study focuses on the young consumers of Generation Z, shedding lights on the generational cohort research.

研究目的

本研究调查了 Z 世代对餐厅服务机器人的看法和体验。

研究设计/方法/体验

建立在服务场景理论框架之上, 并遵循 Zaltman 隐喻启发技术, 对 Z 世代消费者进行了 34 次深入访谈。

研究发现

结果表明, Z 世代消费者对在餐厅使用服务机器人持普遍积极态度。 研究参与者还指出了可以改进的方面:服务机器人的外观设计和功能, 以及促进机器人服务过程的人工服务。

实际意义

这项研究深入了解了年轻的消费力量如何看待和期望在餐厅使用的创新服务机器人。 研究结果为行业从业者提供了及时的指导方针, 以改善机器人服务在餐厅的使用, 以满足 Z 世代的新兴消费群体。

研究原创性/价值

当前的研究通过将这一长期存在的理论扩展到新兴的机器人服务环境以更新发现, 从而为服务景观文献做出贡献。 特别是, 该研究侧重于 Z 世代的年轻消费者, 阐明了世代队列研究。

Details

Journal of Hospitality and Tourism Technology, vol. 14 no. 5
Type: Research Article
ISSN: 1757-9880

Keywords

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