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Marketing Strategy and Marketing Management. It can also be used to illustrate the application of specific concepts and frameworks, such as “revenue (demand/Capacity) management” in services marketing and “Integrated Marketing Communication” under marketing communication.

Postgraduate and Final Year Marketing Majors.

The case describes how the Ghana Premier League (GPL), the flagship football product of the Ghana Football Association, continues to record low attendances at various league centres since the turn of the new millennium. The case highlights the effects of global forces (both macro and micro factors) on the patronage of GPL matches. It also brings into focus the effects of professionalization and commercialization of the league, especially, on traditional football clubs. It presents discussions on the need for football clubs to adopt sound management principles, such as market-orientation in response to the dynamic global forces. Apart from illustrating the effects of globalization on football, the case can also be used for teaching topics on integrated marketing communication/brand management and revenue management for perishable services.

To enable students to appreciate how the forces of globalization affect businesses in developing countries; to enable students to apply strategic marketing frameworks (PEST, Porter's five forces Model, SWOT, etc.) to analyse business situations; to enable candidates/students to understand the use of services management principles to address problems relating to perishable demand and unused capacity; students should understand the importance of quality products/services and branding to an organization's ability to deliver exceptional customer experience; to enable students apply the elements of integrated marketing communication to address organizational problems; andto sharpen students' critical thinking and innovative problem-solving skills.

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Football exists and evolves in a dynamic ecosystem, displaying a massive and multidimensional influence on most contemporary societies, and football has grown into a significant industry with a plethora of stakeholders. This research is the first to comprehensively identify the key industry stakeholders and their distinct value, from the individual club perspective, and to conceptualise and test their interrelationship toward the development of a corresponding framework of club benefits.

The study applied a multilevel approach to collect and verify qualitative data. It initially developed a preliminary conceptual framework, which was first validated by an expert panel and was subsequently extensively tested in the Cyprus-specific context, which offered fertile ground for such a study. The empirical stage rested on 41 semi-structured, face-to-face interviews with very high-ranking individuals from the top nine football clubs, as well as with key industry stakeholders.

Though the examined industry is partly in line with international norms, it is also highly affected by unique characteristics that alter the various stakeholders' role, producing (even negative) value of varied typologies that is directly linked with the industry's financial, sporting, cultural and social conditions.

The research ultimately presents scholars, practitioners and policymakers with a systemic and comprehensive understanding of the individual club stakeholder value offerings, delivers a tested framework as a tool for social and business management and prescribes future avenues for research, governance and practice.

Extant studies on the subject are either partial or focus on individual stakeholders and evidently lack requisite scientific comprehensiveness. The current research bridges this significant gap in knowledge by exhaustively identifying the key industry stakeholders, explicating their relative social, economic or other value in the individual club perspective and developing a value-based stakeholder framework.

The Women's Empowerment League, or WE League, was officially launched in September of 2021 as Japan's ‘first professional women's league’. While the WE League was indeed new and categorically different from previous semi-professional leagues in Japan, the declaration that it was the first professional league belied the fact that women's football in Japan had witnessed various forms and degrees of professionalisation over the course of more than 30 years. While full professionalisation is a logical and important goal as women seek equity with men on football pitches and in other sports, I propose that revisiting the history of Japan's women's League provides useful material for contemplating the diverse factors that have motivated support for women's football, driven and derailed international success, and prompted increased professionalisation. Additionally, I argue here that although commercial and advertising interests in women's football have grown in recent years in Japan, the WE League's platform of social welfare and ‘women's empowerment’ is simply the newest iteration of a discourse packaging women's football as emblematic of progressive politics and ‘first-world’ gender norms, which has motivated much of the financial backing – from both the Japan Football Association (JFA) and corporate ranks – of teams and women professionals for the last three decades. Numerous stakeholders have sincere desires to improve not only the status of women's football but also of women in their country; however, the marketing and promotional messaging aimed at furthering those goals commodify critical issues such as women's empowerment and equal opportunity, and thus run the risk of depoliticising them.

One of the most visible discussion points around international level, professional women's football in recent years has been that of gender equitable payment of players. This chapter presents some of the cornerstones of the equal pay debates at play in women's football. First, the emergence of international women's football as a major force in the global sport nexus is highlighted, which has enabled women to be paid to play football as a profession. Second, the historical roots of equal pay debates are presented, before turning to the most public and high-profile remuneration dispute in the sport of football, that of the USWNT versus the United States Soccer Federation (USSF). In this chapter, we outline how the drawn-out legal process has undoubtedly contributed to greater pay parity on the international stage for many professional women footballers and conclude the chapter by offering our thoughts as to the significance, and future, of gendered pay debates in football.

Launched in 2011, the Women's Super League (WSL) has raised the media profile of women's football in England, benefitted from greater sponsorship investment and signalled, for the first time, a more co-ordinated effort by the Football Association (FA) to develop the game from grassroots to international level. However, whilst the FA's insistence that the WSL's future is best secured by clubs aligning themselves with male ‘parent’ clubs has led to more buy-in from English Premier League (EPL) clubs, some historically established women's clubs have been excluded from the highest echelons of the sport or even folded. Clubs' heavy reliance of volunteerism has been retained and salaries, even for internationally capped players, remain modest. There have been criticisms of player welfare (Taylor, 2018b), inadequate support for players' facing racist and sexist abuse (Gornall & Magowan, 2019), poor support for competition structuring (Wrack, 2018a) and a marketing strategy that is centred on heteronormative notions of family (Fielding-Lloyd, Woodhouse, & Sequerra, 2018). Popular discourses have heralded the professionalisation of women's football as evidence of significant progress in gender equality in the sport and as signposting an unequivocally positive future for the game. This chapter will critically assess the FA's conceptualisations of WSL as a neo-liberal project that has not consistently worked in the best interests of all players, clubs and fans and examine the FA's commitment to, and responsibility for, the development of the female game at elite club level.

In 2017, the Chinese Super League (CSL), the first professional football division in the People’s Republic of China (PRC), became the highest-spending league in the international players’ transfer market, with a total spending of €377m. Moreover, the government of the PRC is backing the CSL with an ambitious football plan. Therefore, the purpose of this paper is to examine the governance of the CSL by questioning the organisational viability of the league.

In addition to the relevant international literature, this study is based on 14 recent scholarly articles published in Mandarin from 2013 to 2018 to reflect the national academic debate. Moreover, website research on all CSL clubs has been conducted. The institutional analysis follows the integrative change model of Cunningham (2002) complemented by agency and bureaucracy theory.

The CSL still faces substantial governance problems caused by the divergence of goal setting, organisational inefficiencies and compliance issues. The organisational change is notably constrained by internal competitive value commitments and external power dependency.

The institutional findings on the CSL provide a starting point for empirical studies. The approach contributes to the theory of sport governance processes.

The material and insights are informative for decision makers to evaluate the competitiveness of the CSL.

This paper is the first international in-depth analysis of the governance of the CSL using the body of knowledge published in Mandarin.

The purpose of this paper is to advance the understanding of how corporate social responsibility (CSR) develops within professional football clubs, along with its organizational implications, phases, drivers and barriers for corporate governance, given that professional football organizations have become particularly strong socio-political business institutions, often home to numerous social and business relationships. Additionally it aims to consider CSR development generally drawing specifically on examples from Scottish professional football while answering two key research questions: what kind of drivers do clubs identify as reasons to develop CSR? and Can developmental phases be identified during this process?

The paper builds on a qualitative case study methodology that draws on primary and secondary data collected across 12 Scottish Premier League (SPL) football clubs. Three stages of data collection were set out including interviews, Web content analysis and annual/CSR reports analysis.

This research highlights internal and external drivers of change in Scottish football clubs along with institutional barriers and organizational (developmental) phases of CSR and corporate governance.

This research is limited on the CSR development across the 12 SPL clubs.

The paper is the first to consider CSR in professional football clubs from a developmental point of view. Six phases of CSR development are identified and defined – volunteering, regulation, socialization, corporatization, separation and integration – and implications for football and general corporate governance are presented.

The Xtreme Football League began play in 2001, but lasted for only a single season. It combined the marketing savvy of the World Wrestling Federation with NBC's broadcasting expertise to produce a distinctive sports entertainment product. This case study describes the events that lead to the introduction of the new league, and the league's only season. The factors that contributed to the demise of the XFL are discussed. Some implications of this short “experiment” with a new sports-entertainment league to sports marketers are provided.

Women's football faces an existential threat from COVID-19. Using case studies, the authors explore the COVID-19 responses of three highly ranked national football associations (Australia, England and the USA) and their professional women's football leagues to (a) compare and shed new insights into the wide range of phased responses and (b) establish recommendations for other nations to navigate major crises with their social and ethical responsibilities to women's football.

Drawing on institutional theory, a framework analysis was undertaken examining 71 articles to analyse the gendered global impacts of COVID-19 on women's football.

Results highlight several important recommendations for nations to consider during the pandemic: (1) maintain active communication with the community to allay worries about the future of women's football, (2) gather support from health and government officials, (3) seek out commercial and broadcasting partnerships to drive revenue, and (4) the interests of women's football are best served when responsibility for the elite women's league does not rest (solely) with national football associations.

The authors argue that sport is an interwoven part of society and cannot be separated from gender equality issues irrespective of the pandemic.

The study is first to explore institutional pressures and football governing bodies during COVID-19 and provides a framework for nations to manage major crises.

Social network sites are key marketing tools that allow brands to connect and engage with consumers. However, there is still a lack of evidence of their value for football brands. This research aims to understand the motivations for fans to engage with their favourite football brands on Facebook and Instagram.

An online survey was performed, resulting in 214 valid responses. As the social media strategy followed by the football brand analysed was built around games, the authors divided fans into two groups based on the main method in which the club's games are watched: in stadium versus mediated. Multiple linear regression analysis was used to explore the relationship between motivations and fans' engagement, through content consumption and contribution, on Facebook and Instagram. Analysis was performed first with the whole sample and then by group (stadium attendance vs mediated attendance fans).

The findings show that social influence, entertainment, searching for information and rewards are the most relevant motivations for consumers to engage with brand-related content on Facebook. Entertainment, rewards and social influence are the main motivations influencing consumer interactions on Instagram. Group moderation was only confirmed in the impact of social influence on Facebook page content consumption.

The results provide valuable insights into the social media marketing activities of sports brands, which will assist brand managers to develop strategies for effectively stimulating engagement with the different groups of fans.