Wooing fans back into Ghana stadia – in the wake of the globalization of football
Publication date: 1 September 2014
Abstract
Subject area
Marketing Strategy and Marketing Management. It can also be used to illustrate the application of specific concepts and frameworks, such as “revenue (demand/Capacity) management” in services marketing and “Integrated Marketing Communication” under marketing communication.
Study level/applicability
Postgraduate and Final Year Marketing Majors.
Case overview
The case describes how the Ghana Premier League (GPL), the flagship football product of the Ghana Football Association, continues to record low attendances at various league centres since the turn of the new millennium. The case highlights the effects of global forces (both macro and micro factors) on the patronage of GPL matches. It also brings into focus the effects of professionalization and commercialization of the league, especially, on traditional football clubs. It presents discussions on the need for football clubs to adopt sound management principles, such as market-orientation in response to the dynamic global forces. Apart from illustrating the effects of globalization on football, the case can also be used for teaching topics on integrated marketing communication/brand management and revenue management for perishable services.
Expected learning outcomes
To enable students to appreciate how the forces of globalization affect businesses in developing countries; to enable students to apply strategic marketing frameworks (PEST, Porter's five forces Model, SWOT, etc.) to analyse business situations; to enable candidates/students to understand the use of services management principles to address problems relating to perishable demand and unused capacity; students should understand the importance of quality products/services and branding to an organization's ability to deliver exceptional customer experience; to enable students apply the elements of integrated marketing communication to address organizational problems; andto sharpen students' critical thinking and innovative problem-solving skills.
Supplementary materials
Teaching Notes are available for educators only. Please contact your library to gain login details or email support@emeraldinsight.com to request teaching notes.
Keywords
Acknowledgements
The author's special acknowledgement goes to Prof Franklyn A. Manu, former Dean, GIMPA Business School and current Rector of GIMPA, for his encouragement and very useful suggestions during the developmental stages of this case.
The author is also profoundly grateful to Assoc Prof G. Ramesh, Chairperson – Center for Public Policy, Indian Institute of Management, for his informed advice which helped in the successful completion of this case.
Last, but in no way the least, appreciation goes to Mr Albert Ababio, a former MBA student of GIMPA Business School, for providing with valuable help during the secondary research phase of this project.
Citation
Frimpong, K. (2014), "Wooing fans back into Ghana stadia – in the wake of the globalization of football", , Vol. 4 No. 4. https://doi.org/10.1108/EEMCS-11-2013-0210
Publisher
:Emerald Group Publishing Limited
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