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Article
Publication date: 6 June 2016

Elisha Ondieki Makori and Norak Mauti Osebe

The purpose of this paper is to focus on Koha enterprise resource planning system and its potential impact on information management organizations in Kenya against the risks and…

3022

Abstract

Purpose

The purpose of this paper is to focus on Koha enterprise resource planning system and its potential impact on information management organizations in Kenya against the risks and myths associated with the solution.

Design/methodology/approach

The study focused on selected scan and analysis of information management organizations using Koha enterprise resource planning system in addition to document or desk review analysis. Expert opinions and ideas of information professionals, especially information systems and information leaders, also provided vital knowledge.

Findings

Koha enterprise resource planning system as the premier and leading free and open-source software is transforming and integrating information services in knowledge-based organizations. Driving significant forces include economical benefits, global customer base, free use and distribution, technical and online support, compatibility and integration with other technologies and global access to information and organization of knowledge. The study also established that the risks and myths associated with the system such as compatibility and integration with other technological solutions are no longer possible challenges. Koha provides business intelligence and cloud computing solutions over proprietary or commercial systems for managing and supporting information in organizations.

Research limitations/implications

This study purposively focused on selected information and knowledge management organizations using the Koha free and open-source enterprise resource planning system in addition to expert opinions and ideas of stakeholders in the information industry.

Practical implications

Koha enterprise resource planning system provides alternative solutions to information organizations already burdened with limited financial resources. In addition, it proves to the entire world that the solution that was developed for rural and small-based information organizations has developed into a leading knowledge enterprise resource planning solution. In information management organizations, Koha enterprise resource planning system is the strategic asset whose growth and use has increased tremendously across the globe.

Social implications

Potential widespread application and usage of the Koha enterprise resource system that was initially developed for rural and small information organizations is proof enough that the free and open-source software movement can produce best solutions that are economically viable over proprietary systems. Significant impact of the enterprise system across the globe indicates that information management organizations, information professionals and leaders are satisfied with the system.

Originality/value

In the knowledge-based economy, where technological systems and solutions are fundamental for quality delivery of services to the customers, information professionals must and as always provide the necessary technology, leadership and management qualities. Across the world, Koha free and open-source enterprise resource planning system is increasingly gaining momentum in information management organizations, and Kenyan information professionals are no exception.

Book part
Publication date: 16 August 2014

Anne-Maria Holma

This study provides a comprehensive framework of adaptation in triadic business relationship settings in the service sector. The framework is based on the industrial network…

Abstract

This study provides a comprehensive framework of adaptation in triadic business relationship settings in the service sector. The framework is based on the industrial network approach (see, e.g., Axelsson & Easton, 1992; Håkansson & Snehota, 1995a). The study describes how adaptations initiate, how they progress, and what the outcomes of these adaptations are. Furthermore, the framework takes into account how adaptations spread in triadic relationship settings. The empirical context is corporate travel management, which is a chain of activities where an industrial enterprise, and its preferred travel agency and service supplier partners combine their resources. The scientific philosophy, on which the knowledge creation is based, is realist ontology. Epistemologically, the study relies on constructionist processes and interpretation. Case studies with in-depth interviews are the main source of data.

Details

Deep Knowledge of B2B Relationships within and Across Borders
Type: Book
ISBN: 978-1-78190-858-7

Keywords

Article
Publication date: 1 April 2003

Atta Badii and Amir Sharif

The key trends in emerging ICT integration choices for cost‐effective, flexible knowledge integration, work‐flow‐embedded evaluation and eCRM‐driven value innovation are examined…

7524

Abstract

The key trends in emerging ICT integration choices for cost‐effective, flexible knowledge integration, work‐flow‐embedded evaluation and eCRM‐driven value innovation are examined. Enterprise knowledge integration initiatives can create socio‐technical and cultural tensions as well as possible straitjacketing of business process architectures thus suppressing responsive business re‐engineering and causing loss of competitive advantage for some companies. A framework, C‐assure, is presented for optimising knowledge integration, impact analysis and evaluation to support innovation throughout the various interacting enterprise lifecycles.

Details

Logistics Information Management, vol. 16 no. 2
Type: Research Article
ISSN: 0957-6053

Keywords

Article
Publication date: 26 July 2011

Cengiz Kahraman, İhsan Kaya and Emre Çevikcan

The purpose of this paper is to show how intelligence techniques have been used in information management systems.

8188

Abstract

Purpose

The purpose of this paper is to show how intelligence techniques have been used in information management systems.

Design/methodology/approach

The results of a literature review on intelligence decision systems used in enterprise information management are analyzed. The intelligence techniques used in enterprise information management are briefly summarized.

Findings

Intelligence techniques are rapidly emerging as new tools in information management systems. Especially, intelligence techniques can be used to utilize the decision process of enterprises information management. These techniques can increase sensitiveness, flexibility and accuracy of information management systems. The hybrid systems that contain two or more intelligence techniques will be more used in the future.

Originality/value

The intelligence decision systems are briefly introduced and then a literature review is given to show how intelligence techniques have been used in information management systems.

Details

Journal of Enterprise Information Management, vol. 24 no. 4
Type: Research Article
ISSN: 1741-0398

Keywords

Article
Publication date: 1 December 2001

Roy Chan and Michael Rosemann

Enterprise Systems are comprehensive and complex applications that form the core business operating system for many companies worldwide and throughout most industries. The…

1108

Abstract

Enterprise Systems are comprehensive and complex applications that form the core business operating system for many companies worldwide and throughout most industries. The selection, implementation, use and continuous change of Enterprise Systems (ES) (e.g. mySAP.com) require a great amount of knowledge and experience. Due to the lack of in‐house ES knowledge and the high costs of engaging experienced implementation consultants, organizations realize the need to better leverage their knowledge resources. Managing this knowledge is increasingly important with the second wave of ES projects focusing E‐Business applications like Customer Relationship Management (CRM) and Supply Chain Management (SCM). These new applications embrace an open‐integration strategy that will incorporate and support other vendors’ applications as part of its Internet‐based enterprise computing platform. This paper proposes a framework for managing knowledge in Enterprise Systems. The framework draws its strength from meta‐case studies and comprehensive literature analyses, which is consolidated into a three‐dimensional framework. The preliminary results show that the importance of value‐adding activities and innovation are elemental to knowledge management in the aspect of ES.

Details

Journal of Systems and Information Technology, vol. 5 no. 2
Type: Research Article
ISSN: 1328-7265

Keywords

Open Access
Article
Publication date: 23 November 2020

Peng Xie, Qiang Chen, Ping Qu, Jianping Fan and Zhijun Tang

This paper aims to systematically expound the theory and development background of supply chain finance and blockchain, design a railway freight supply chain financial platform…

3568

Abstract

Purpose

This paper aims to systematically expound the theory and development background of supply chain finance and blockchain, design a railway freight supply chain financial platform based on blockchain, determine the risk management system and business support system of supply chain finance business and analyze the value generated by the combination of supply chain finance business and blockchain.

Design/methodology/approach

Investigation and research method; Prototype method; Model method; Value analysis.

Findings

The business model integrating supply chain finance and blockchain technology will bring great changes to freight industry. The development of supply chain finance is beneficial to the healthy development of the core participants of railway freight transport business and its upstream and downstream ecosystems. It links commerce, logistics, warehousing and financial services together and builds an industry-integrated ecological service platform through information technology platform and supporting system, taking data as the basis and combining information technology such as blockchain as innovative means.

Originality/value

This paper will provide important reference value for related research. This paper innovatively designs the supply chain financial platform of freight transportation industry-integrating blockchain technology and analyzes its business model, technical system, risk management and control system and value system in detail, which will provide technical support for the innovative reform of freight information technology and realize the stable and high-speed development of freight logistics informationization.

Details

Smart and Resilient Transportation, vol. 2 no. 2
Type: Research Article
ISSN: 2632-0487

Keywords

Article
Publication date: 14 February 2019

Bokolo Anthony Jnr

This study aims to develop a software agent-knowledge procurement management tool to address uncertainties from external and internal environments, such as record failure, slow…

Abstract

Purpose

This study aims to develop a software agent-knowledge procurement management tool to address uncertainties from external and internal environments, such as record failure, slow logistics auditing and distribution delay toward improving procurement management in retailing enterprises.

Design/methodology/approach

Quantitative methodology was used to collect data using a self-administered survey from randomly selected procurement staffs, marketers and customers to measure their perception regarding the feasibility and acceptance of the implemented agent-knowledge-based procurement management tool.

Findings

Results from empirical analysis reveal that the implemented tool facilitates collaboration and interaction among buyers, sellers and procurement managers toward enhancing procurement managers’ flexibility to handle unexpected exceptions. In addition, results confirm the feasibility of the implemented tool in supporting procurement management toward handling inventory failure exception, which occurs in traditional procurement approaches. Moreover, descriptive results from user acceptance test verify that the tool was accepted by the respondents.

Research limitations/implications

The limitation of this study is that the implemented tool is evaluated using data collected from respondents in Malaysia retailing enterprise only; thus, the results cannot be generalized to other enterprises and country. In addition, research implications from this study design a methodological and comprehensive software agent-knowledge-based model that support buyers, sellers and procurement managers with information to facilitate buying and selling operations.

Practical implications

Practically, the designed software agent-knowledge-based model describes how software agents collaborate with each other to facilitate procurement tasks and also use the knowledge base in the implemented tool to provide information sharing platform that manages the dynamics of procurement operations.

Social implications

This research integrates software agents which are autonomous programs that carryout pre-defined task on behalf of end users. Socially, this study would be useful for procurement managers in developing mechanisms for instilling insights in retailing operations.

Originality/value

This research is among the first to attempt to develop a software agent-knowledge-based model to support procurement management in the retailing enterprise domain. It contributes to promote e-procurement practices by implementing a software agent-knowledge-oriented tool to address uncertainties experienced in retailing enterprise. It is envisaged that this study will provide basis for future research into e-procurement practices for retailing businesses in Malaysia and beyond.

Details

VINE Journal of Information and Knowledge Management Systems, vol. 49 no. 1
Type: Research Article
ISSN: 2059-5891

Keywords

Book part
Publication date: 28 September 2015

Md Shah Azam

Information and communications technology (ICT) offers enormous opportunities for individuals, businesses and society. The application of ICT is equally important to economic and…

Abstract

Information and communications technology (ICT) offers enormous opportunities for individuals, businesses and society. The application of ICT is equally important to economic and non-economic activities. Researchers have increasingly focused on the adoption and use of ICT by small and medium enterprises (SMEs) as the economic development of a country is largely dependent on them. Following the success of ICT utilisation in SMEs in developed countries, many developing countries are looking to utilise the potential of the technology to develop SMEs. Past studies have shown that the contribution of ICT to the performance of SMEs is not clear and certain. Thus, it is crucial to determine the effectiveness of ICT in generating firm performance since this has implications for SMEs’ expenditure on the technology. This research examines the diffusion of ICT among SMEs with respect to the typical stages from innovation adoption to post-adoption, by analysing the actual usage of ICT and value creation. The mediating effects of integration and utilisation on SME performance are also studied. Grounded in the innovation diffusion literature, institutional theory and resource-based theory, this study has developed a comprehensive integrated research model focused on the research objectives. Following a positivist research paradigm, this study employs a mixed-method research approach. A preliminary conceptual framework is developed through an extensive literature review and is refined by results from an in-depth field study. During the field study, a total of 11 SME owners or decision-makers were interviewed. The recorded interviews were transcribed and analysed using NVivo 10 to refine the model to develop the research hypotheses. The final research model is composed of 30 first-order and five higher-order constructs which involve both reflective and formative measures. Partial least squares-based structural equation modelling (PLS-SEM) is employed to test the theoretical model with a cross-sectional data set of 282 SMEs in Bangladesh. Survey data were collected using a structured questionnaire issued to SMEs selected by applying a stratified random sampling technique. The structural equation modelling utilises a two-step procedure of data analysis. Prior to estimating the structural model, the measurement model is examined for construct validity of the study variables (i.e. convergent and discriminant validity).

The estimates show cognitive evaluation as an important antecedent for expectation which is shaped primarily by the entrepreneurs’ beliefs (perception) and also influenced by the owners’ innovativeness and culture. Culture further influences expectation. The study finds that facilitating condition, environmental pressure and country readiness are important antecedents of expectation and ICT use. The results also reveal that integration and the degree of ICT utilisation significantly affect SMEs’ performance. Surprisingly, the findings do not reveal any significant impact of ICT usage on performance which apparently suggests the possibility of the ICT productivity paradox. However, the analysis finally proves the non-existence of the paradox by demonstrating the mediating role of ICT integration and degree of utilisation explain the influence of information technology (IT) usage on firm performance which is consistent with the resource-based theory. The results suggest that the use of ICT can enhance SMEs’ performance if the technology is integrated and properly utilised. SME owners or managers, interested stakeholders and policy makers may follow the study’s outcomes and focus on ICT integration and degree of utilisation with a view to attaining superior organisational performance.

This study urges concerned business enterprises and government to look at the environmental and cultural factors with a view to achieving ICT usage success in terms of enhanced firm performance. In particular, improving organisational practices and procedures by eliminating the traditional power distance inside organisations and implementing necessary rules and regulations are important actions for managing environmental and cultural uncertainties. The application of a Bengali user interface may help to ensure the productivity of ICT use by SMEs in Bangladesh. Establishing a favourable national technology infrastructure and legal environment may contribute positively to improving the overall situation. This study also suggests some changes and modifications in the country’s existing policies and strategies. The government and policy makers should undertake mass promotional programs to disseminate information about the various uses of computers and their contribution in developing better organisational performance. Organising specialised training programs for SME capacity building may succeed in attaining the motivation for SMEs to use ICT. Ensuring easy access to the technology by providing loans, grants and subsidies is important. Various stakeholders, partners and related organisations should come forward to support government policies and priorities in order to ensure the productive use of ICT among SMEs which finally will help to foster Bangladesh’s economic development.

Details

E-Services Adoption: Processes by Firms in Developing Nations
Type: Book
ISBN: 978-1-78560-325-9

Keywords

Article
Publication date: 1 December 2021

Weige Yang, Yuqin Zhou, Wenhai Xu and Kunzhi Tang

The purposes are to explore corporate financial management optimization in the context of big data and provide a sustainable financial strategy for corporate development.

Abstract

Purpose

The purposes are to explore corporate financial management optimization in the context of big data and provide a sustainable financial strategy for corporate development.

Design/methodology/approach

First, the shortcomings of the traditional financial management model are analyzed under the background of big data analysis. The big data analytic technology is employed to extract financial big data information and establish an efficient corporate financial management model. Second, the deep learning (DL) algorithm is applied to implement a corporate financial early-warning model to predict the potential risks in corporate finance, considering the predictability of corporate financial risks. Finally, a corporate value-centered development strategy based on sustainable growth is proposed for long-term development.

Findings

The experimental results demonstrate that the financial early-warning model based on DL has an accuracy of 90.7 and 88.9% for the two-year financial alert, which is far superior to the prediction effect of the traditional financial risk prediction models.

Originality/value

The obtained results can provide a reference for establishing a sustainable development pattern of corporate financial management under the background of big data.

Details

Journal of Enterprise Information Management, vol. 35 no. 4/5
Type: Research Article
ISSN: 1741-0398

Keywords

Article
Publication date: 8 February 2022

Kwame Owusu Kwateng, Christopher Amanor and Francis Kamewor Tetteh

This study aims to empirically investigate the relationship between enterprise risk management (ERM) and information technology (IT) security within the financial sector.

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Abstract

Purpose

This study aims to empirically investigate the relationship between enterprise risk management (ERM) and information technology (IT) security within the financial sector.

Design/methodology/approach

Risk officers of financial institutions licensed by the Central Bank of Ghana constituted the sample frame. A structured questionnaire was used to elicit data from the respondents. The structural equation modeling method was employed to analyze the hypothesized model.

Findings

The results revealed that ERM has a strong positive substantial effect on IT security within financial institutions. However, organizational culture failed to moderate the relationship between ERM and IT security.

Practical implications

A well-managed risk helps to eliminate ineffective, archaic and redundant technology as the originator of rising perils and organizational concerns in today's corporate financial institutions since ERM established a substantially strong positive correlation among the variables.

Originality/value

ERM studies in the African context are rare. This paper adds to contemporary literature by providing a new perspective toward the understanding of the relationship between ERM and IT security, especially in the financial industry.

Details

Information & Computer Security, vol. 30 no. 3
Type: Research Article
ISSN: 2056-4961

Keywords

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