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Article
Publication date: 2 July 2018

Peter Sjögren, Björn Fagerström, Martin Kurdve and Magnus Callavik

The purpose of this paper is to explore how emergent changes are handled in research and development (R&D) projects. R&D projects’ business potential lies in their exploration of…

Abstract

Purpose

The purpose of this paper is to explore how emergent changes are handled in research and development (R&D) projects. R&D projects’ business potential lies in their exploration of the unknown; conversely, this makes them uncertain endeavours, prone to emergent changes.

Design/methodology/approach

Uses a single-case-study design, based on a projects-as-practice perspective and a soft systems methodology (SSM) analysis, to map how ad hoc R&D teams handle emergent changes, specifically the solution identification and assessment phase and the implementation plan. An R&D project in the power industry, involving over 250 engineers, was analysed.

Findings

This paper shows how emergent changes are handled differently from initiated changes during the decision-making phase. The system analysis shows that the most critical factors for managing these changes are: collective reflection between project parties; and including experienced engineers in implementation-plan reviews.

Practical implications

The results are of relevance both to R&D managers aiming to improve team performance and to general project management. Informal notions of emergent changes can be formalised in the change request process. Weaknesses in the project team’s organisation are highlighted, and details of how of how to mitigate these are provided.

Originality/value

Combines engineering-design and project-management research on emergent changes, adding to the former regarding people–organisational and strategic issues. Furthers understanding of the projects-as-practice approach and emergent change (deviations) handling by ad hoc teams in a project environment. SSM has not previously been used to explore aspects of projects-as-practice, and this is a novel way of adding to the body of knowledge on project praxis and practise.

Details

International Journal of Managing Projects in Business, vol. 11 no. 4
Type: Research Article
ISSN: 1753-8378

Keywords

Article
Publication date: 4 July 2016

Marlen Christin Jurisch, Zuzana Rosenberg and Helmut Krcmar

Even today still many business process change (BPC) initiatives fail and cause high overruns for organizations undergoing BPC initiatives. It is therefore important that BPC…

1955

Abstract

Purpose

Even today still many business process change (BPC) initiatives fail and cause high overruns for organizations undergoing BPC initiatives. It is therefore important that BPC practitioners and researchers understand the risks inherent in BPC projects, and that they adapt their risk management processes to account for and mitigate these risks. Thus, the purpose of this paper is to investigate which emergent risks matter in BPC project.

Design/methodology/approach

The authors adopted case survey methodology and investigated data from 130 case studies to show the nature and magnitude of relationships between organizational support risks, volatility risks, and BPC project and process performance.

Findings

The results show that organizational support risks influence both the overall BPC project performance and process performance. Whereas, volatility risks influence project performance but appear to have no direct impact on the process performance. Both organizational support risks and volatility risks show influence on project management practices.

Research limitations/implications

The study show several limitations that might be assigned to the case survey methodology, such as use of secondary data or publication bias.

Practical implications

The authors provide considerable support which emergent risks matter in BPC projects.

Originality/value

The contribution of this study takes several forms. It fills a gap in the literature concerning emergent risk factors inherent in BPC projects. The authors provided theoretical explanation of the effects of emergent risks on BPC project and process performance. And lastly, the authors have demonstrated the usefulness of case survey methodology in BPC research.

Details

Business Process Management Journal, vol. 22 no. 4
Type: Research Article
ISSN: 1463-7154

Keywords

Article
Publication date: 11 July 2022

Daniele Binci, Corrado Cerruti, Giorgia Masili and Cristina Paternoster

The purpose of this study is to explore the agile project management (APM) approach through the contextual ambidextrous lens by overcoming the traditional perspective that…

1979

Abstract

Purpose

The purpose of this study is to explore the agile project management (APM) approach through the contextual ambidextrous lens by overcoming the traditional perspective that separates projects within the opposite planned-exploitation- and emergent-exploration-oriented forms.

Design/methodology/approach

This study uses a grounded approach to five different agile-oriented companies for discovering how agile adoption shows both emergent (exploration-oriented) and planned (exploitation-oriented) tensions in a perspective that connects, rather than separates, them.

Findings

This study discovers five main categories, namely, approach, objectives, boundaries, leadership and feedback, that capture the tensions between planned and emergent issues of agile projects. The identified variables interact with different intervening conditions of the APM attributes (i.e. road map, product backlog, team backlog and solution delivery), activating different response actions (“exploitation embedded in exploration” and vice-versa), requiring, as a consequence, the need for contextual ambidexterity.

Research limitations/implications

This study identifies different implications based on real project contexts, as the importance of a more complete picture of the APM approach, which also considers the combination of planned and emergent aspects of projects and, as consequence, the needs for dual capacities (T-shaped skills) both at project management and team levels.

Practical implications

This study identifies, in real project contexts, the relevance of integration between the corporate level and the agile project team. This implies the search for constant dialogue, with feedback exchange spread across all levels, also enabled by an integrated leadership approach.

Originality/value

This study highlights agile tensions in a real-world project context by describing how APM connects both explorative and exploitative aspects of change within the same APM initiative, in order to manage such tensions, which differs from previous studies that consider APM in alternation with a linear project management approach as stage-gate.

Details

The TQM Journal, vol. 35 no. 5
Type: Research Article
ISSN: 1754-2731

Keywords

Book part
Publication date: 12 October 2011

Paul F. Skilton

This study examines the variety of cooperative strategies used to organize the international co-production of motion pictures. Motion picture production is a high-goal…

Abstract

This study examines the variety of cooperative strategies used to organize the international co-production of motion pictures. Motion picture production is a high-goal singularity, project-based industry in which the structure of relationships between companies involved in cooperative strategies is highly visible. Working from existing theories of co-production and drawing on the strategic joint ventures literature, I examine archival data, first for evidence of the strategies predicted by theory, and then for project participation strategies that theory does not account for. I identify four strategies on the basis of the ways that firms participate in international co-productions. A large number of relatively short-lived firms enact strategies of supplying resources and skills to the persistent firms dominate the industry. Two types of persistent firms cooperate with both direct competitors and complementors but pursue different markets, whereas a third type avoids cooperation with peers. The observed strategies constitute a hierarchy of strategic roles, and thus demonstrate the complexity of strategic behavior involved in project-based production.

Details

Project-Based Organizing and Strategic Management
Type: Book
ISBN: 978-1-78052-193-0

Keywords

Article
Publication date: 21 June 2011

Jocelyn Small and Derek Walker

The purpose of this paper is to emphasise projects as being part of a social process. It aims to move away from the traditional views that lay emphases on linear and predictable…

1225

Abstract

Purpose

The purpose of this paper is to emphasise projects as being part of a social process. It aims to move away from the traditional views that lay emphases on linear and predictable models of project practice to one that better highlights the complex nature of human interrelations.

Design/methodology/approach

The work reported upon involved a case study where one of the authors was embedded as a reflective practitioner undertaking action learning and elicitation of knowledge from colleagues using soft systems methodology as a primary research method.

Findings

Findings from the doctoral research implemented in the Middle East, indicate that socio‐cultural factors in project contexts affect knowledge creation processes critical to organisational change.

Research limitations/implications

Research results benefited from viewing the project organization as a “complex adaptive system” with a structurally open project entity facilitating the contextual interconnections necessary for detecting and creating environmental change.

Practical implications

Pragmatic knowledge was seen as emergent through movement of human interactions and contributed to the portrayal of the project organisation as a “becoming” cognitive system whose resilience is dependent upon producing meaning as opposed to processing information. When change management is viewed in a multicultural context such as this, within this paradigm, then greater emphasis will likely be placed upon complexity and uncertainty issues arising out of the interplay of culture and the political aspects of managing change in a more empathic way.

Originality/value

Complexity in project management and theory has traditionally focussed on technical and structural aspects of project practice; but given the heterogeneous nature of human capital residing in today's organisations, aligning social systems with nature where disorder and uncertainty prevail, provides a more relevant ecological model of social analysis. The paper shows that the challenge today for those working in culturally pluralistic project environments is to make sense of such multiple realities and disparities in language to effectively manage the inherent power relationships that influence project outcomes.

Details

International Journal of Managing Projects in Business, vol. 4 no. 3
Type: Research Article
ISSN: 1753-8378

Keywords

Article
Publication date: 28 August 2019

Thibaut Coulon, Henri Barki and Guy Paré

The purpose of this paper is to develop a clear and generalizable conceptualization of project team momentum, as well as a detailed and engaging research agenda on this concept.

Abstract

Purpose

The purpose of this paper is to develop a clear and generalizable conceptualization of project team momentum, as well as a detailed and engaging research agenda on this concept.

Design/methodology/approach

A literature review was conducted to achieve the study’s objectives. The review acknowledges the meanings that researchers in the field of sports have ascribed to the concept of momentum.

Findings

The paper develops a multidimensional (cognitive, affective and behavioral) conceptualization of project team momentum, as well as a conceptual framework that clearly distinguishes this construct from its antecedents and consequences.

Research limitations/implications

The paper encourages researchers to adopt the proposed conceptualization of project team momentum and to investigate the questions proposed in the research agenda.

Originality/value

The paper develops a strong conceptual basis for a concept that is highly relevant to, but currently not well-understood in, the project management domain. The proposed conceptualization is likely to contribute to the development of a sound theory of project team dynamics and project success.

Details

International Journal of Managing Projects in Business, vol. 14 no. 2
Type: Research Article
ISSN: 1753-8378

Keywords

Article
Publication date: 6 June 2016

Peter McEvoy, Malcolm Brady and Ronaldo Munck

International development practice has had as its dominant paradigm the rational-analytic model of project planning, management and evaluation. This is reflected in the widespread…

1480

Abstract

Purpose

International development practice has had as its dominant paradigm the rational-analytic model of project planning, management and evaluation. This is reflected in the widespread adoption by donor agencies of results-based management (RBM), side by side with conventionally used tools for monitoring and evaluation (including logical framework analysis (“logframe”), logic model and results frameworks). Donor agencies rely upon such tools to generate the evidence base for measuring “success” across the spectrum of their work, even though projects differ enormously in their nature, scope and time-span. Process-led capacity development projects and input-led infrastructural or straightforward service delivery projects require very different yardsticks of performance monitoring and appraisal. Drawing on insights from the complex adaptive systems (CAS) literature, the purpose of this paper is to explore how projects focused on capacity development necessitate a more eclectic approach, including – but not restricted to – RBM methodology.

Design/methodology/approach

Using the insights of CAS theory, and with particular reference to projects which have capacity development as their prime focus, this paper explores a broadening of conventional project management practices.

Findings

The paper posits an integrative approach to managing international development projects focused on capacity development – one which would recognise the values of instrumental utility and goal-setting associated with the application of the tools of RBM, while situating that within a more open, system focused and holistic approach to projects and their outcomes, placing emphasis on context, adaptability and learning.

Research limitations/implications

The research enquiry presented is discursive rather than empirical, and builds on established theory and constructs of three distinct conceptual fields: first, the RBM approach to project and programme implementation; second, the “complexity” strand of organisational management literature; and third, the capacity development strand of international development discourse.

Originality/value

The paper intersects disciplinary boundaries between project management, organisational studies and international development theory and practice.

Article
Publication date: 19 April 2013

D. Parker, A. Verlinden, R. Nussey, M. Ford and R.D. Pathak

The purpose of this paper is to evaluate project‐based management in the context of interventions to initiate improved organisation performance.

8210

Abstract

Purpose

The purpose of this paper is to evaluate project‐based management in the context of interventions to initiate improved organisation performance.

Design/methodology/approach

The work draws on literature from project management, change management (CM) and performance management.

Findings

Results identify the interrelated aspects of project management, CM, and performance management. Conclusions indicate that improved organizational performance and increased productivity would be achieved by adopting an integrative approach to project‐based interventions.

Research limitations/implications

Further research into specific integrated techniques and tools for delivering change would be valuable with particular focus on technical contributions to CM. Moreover, the PM field could gain from utilising CM processes in implementation of projects.

Practical implications

Whilst a number of theories of CM are widely accepted, literature suggests they are falling short of their endeavours as a result of the theories lacking a useful framework to successfully plan, implement and manage change.

Social implications

The rapidly changing business environment has required organisations to seek out effective processes, tools and techniques to implement successful change. Whilst there is a significant body of literature surrounding CM, the high failure rate of change interventions suggests improvements could be made to its management, monitoring and control. The analytical focus of this research was in how the common and most utilised CM models could be improved with PM processes, in order to appropriately deliver successful change.

Originality/value

This article critically argues the value of project‐based management in the CM process, with particular focus on the Project Management Book of Knowledge (PMBoK). As such, change interventions to bring about improved organizational performance can be considered a project; as such, a new approach to project‐based change interventions is proposed.

Details

International Journal of Productivity and Performance Management, vol. 62 no. 4
Type: Research Article
ISSN: 1741-0401

Keywords

Article
Publication date: 1 June 2015

Miwa Nishinaka, Katsuhiro Umemoto and Youji Kohda

The purpose of this paper is to examine knowledge processes in an international IT outsourcing project between two countries when knowledge is transferred from one country to the…

Abstract

Purpose

The purpose of this paper is to examine knowledge processes in an international IT outsourcing project between two countries when knowledge is transferred from one country to the other due to business situations. A theoretical model is presented regarding knowledge processes in international projects which explains emergence of international common understanding as one of the solutions for knowledge-related challenges in international projects.

Design/methodology/approach

The empirical study was conducted at the headquarters of a chemical company in Japan and its subsidiary in Singapore. The study employed a qualitative analysis method. Interviews were conducted in these companies and the results were analyzed according to grounded theory.

Findings

The authors propose ARC Model of Knowledge Management in International IT Outsourcing Projects, which is a new theoretical model of project knowledge management in international settings, with a view of localization into knowledge processes. International common understanding will emerge from an understanding of thinking of each locale that brings a project to a successful conclusion.

Research limitations/implications

This research might be subject to limitations regarding the data and results. Data were collected from particular companies, thus reducing the ability to generalize the results. Further research is required to verify the model with an additional empirical study.

Practical implications

Project managers and other managers utilize the theoretical model as a base theory for the implementation of high quality localization that is managed by the locals themselves with common knowledge.

Originality/value

The study proposes the theoretical model with the empirical analysis of the international project, which synthesizes project knowledge management and cross-cultural knowledge management in a novel way and expands the role of knowledge management.

Details

International Journal of Managing Projects in Business, vol. 8 no. 3
Type: Research Article
ISSN: 1753-8378

Keywords

Article
Publication date: 12 June 2017

Malena Ingemansson Havenvid, Elsebeth Holmen, Åse Linné and Ann-Charlott Pedersen

The purpose of this paper is to investigate the relationship continuity across projects among actors in the construction industry, and to discuss why and how such continuity takes…

1247

Abstract

Purpose

The purpose of this paper is to investigate the relationship continuity across projects among actors in the construction industry, and to discuss why and how such continuity takes place.

Design/methodology/approach

The authors draw on the results from four in-depth case studies illustrating different strategies for pursuing relationship continuity. The results are analysed and discussed in light of the oft-mentioned strategies suggested by Mintzberg (1987): emergent, deliberate and deliberately emergent strategies. Furthermore, the ARA-model is used to discuss why the relationship continuity strategies are pursued, and which factors might enable and constrain the relationship continuity.

Findings

The main findings are twofold. First, the authors found that the strategy applied for pursuing relationship continuity may, in one-time period, contain one type of strategy or a mix of strategy types. Second, the type of strategy may evolve over time, from one type of strategy being more pronounced in one period, to other strategies being more pronounced in later periods. The strategies applied by construction firms and their counterparts can thus contain elements of emergent, deliberate and deliberately emergent strategies, in varying degrees over time. It is also shown that the strategies of the involved actors co-evolve as a result of interaction. Also, the main reasons for pursuing continuity appear to lie in the re-use and development of important resources and activities across projects to create efficiency and the possibility to develop mutual orientation, commitment and trust over time, and thus reduce uncertainty.

Research limitations/implications

Further empirical studies are needed to support the findings. For managers, the main implication is that relationship continuity can arise as part of an emerging interaction pattern between firms or as part of a planned strategy, but that elements of both might be needed to sustain it.

Originality/value

The authors combine Mintzberg’s strategy concepts with the ARA-model to bring new light to the widely debated issue of discontinuity and fragmentation in the construction industry.

Details

IMP Journal, vol. 11 no. 2
Type: Research Article
ISSN: 2059-1403

Keywords

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