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The purpose of this paper is to extend significantly the technology acceptance model (TAM) of Davis to design an extended TAM model to be used in the evaluation and assessment of e-information services for information research such as e-library services. The present TAM extension is based on two variables of behavioral intention: the perceived ease of use and perceived usefulness of a system. Furthermore, the user satisfaction, free access, information architecture, content richness, policies and rules, publishers’ quality, system self-efficacy and task technology fit were incorporated into the TAM to extend it with other factors theoretically motivated and would be of interest more generally.

The researcher adopted an experimental approach-based comparison between an experimental group (107 researchers) using an electronic information service (the e-library service of the university) and a control group (107 researchers) not registered in this e-information service of the university.

The researcher used the effect size values based t-test independent samples at the 0.05 level to adapt the structural model equation to the experimental sample. Principal results show that the behavioral intention was influenced significantly by user satisfaction. The perceived usefulness of the e-library services was influenced significantly by the perceived ease of use, information architecture, content richness, free access, publishers’ quality, task-technology fit and e-library service self-efficacy.

This paper is useful in advancing a framework for the evaluation and assessment of the electronic information service used for information research and exploring users’ attitudes toward using that service.

The aim of this paper is to construct a model of cost efficiency and service effectiveness for a university e-library to allocate e-resources cost and to attain quality of service enhancement and cater to the needs of readers with existing e-resources.

The paper establishes an assessment model for the cost efficiency and service effectiveness of a university e-library in Taiwan. It then proceeds with an empirical study and analysis of related data collected from e-libraries of 16 universities. A discussion of the results of the study and suggestions for the adjustment of the university e-libraries follows.

The paper combines two models of cost efficiency and service effectiveness for the first time to analyze and consider the output results created by the input cost of university e-libraries in Taiwan and their utilization by readers.

The paper builds a figure for the relationship of e-library cost efficiency and service effectiveness at 16 universities in Taiwan and then divides it into four types.

The aim of the paper is to investigate the achievements of librarians from the workshop on e‐library services organized by the Librarians' Registration Council of Nigeria (LRCN) in collaboration with The United States Mission, Nigeria.

In total, 35 librarians purposively selected from universities, colleges of education, and polytechnic libraries participated in the study, which adopted semi‐structured interviews.

It emerged that librarians who participated in the workshop have been exposed to skills in areas such as database searching, using different search engines, using social media, knowledge of relevant websites, and knowledge of planning for e‐libraries. The participants are of the opinion that a workshop of this kind should be organized at least twice a year to upgrade librarians' skills on e‐library services in Nigeria.

Library associations in other developing countries can also partner with professionals from developed countries to organize workshops and seminars like this to equip librarians with the necessary skills to render e‐library services effectively and also to train users to use e‐resources effectively.

The paper reports skills the librarians have been exposed to through the workshop on e‐library services. Acquiring such skills will enable them effectively to use e‐resources and also train users on different search strategies.

In this way, the aim of this study is to expand and evelop the application of this technique in FMEA to rank failure modes of ESQ of academic libraries in an intuitionistic fuzzy environment. Assessment of electronic service quality (ESQ) of libraries is significantly important according to their major roles. It should be noted that the ESQ has a significant impact on customer satisfaction, which improves organizational performance. Accordingly, low ESQ means waste of organizational resources and poor user satisfaction. So, there is a dire need to reflect reasons inducing failure modes in academic library ESQ. Thus, investigation of failure modes affecting academic library ESQ is highly important. One solution in this area is utilization of the intuitionistic fuzzy (IF) failure mode and effects analysis (FMEA) as one of the widely used methods for prediction and identification of failure modes.

The present study in terms of objective is applied and in terms of the type of method is descriptive-analytical. The research sample included four experts of Yazd academic Libraries (Iran). To collect data, three types of questionnaires were distributed among experts. The purpose of the first questionnaire was to identify and reach an agreement on e-library failure modes. Type II questionnaire was used to determine the importance of identified risk factors and Type III questionnaire was used to prioritize the factors.

Results indicate that the difficulty of using websites, lack of provided information feedback to users and lack of links on the website to users' are the main priorities for improving ESQ in the studied academic libraries.

In this approach, the Intuitionistic fuzzy Elimination Et Choix Traduisant la REalité and technique for order of preference by similarity to ideal solution method were used to rank failure modes in academic library ESQ within the FMEA framework.]

In Brunei Darussalam the implementation of a technical infrastructure to improve access to the digital world and various e‐government initiatives are empowering the country through an informed community and an efficient government. A number of ICT‐related projects have been planned and implemented under the Brunei Economic Development Council and e‐government initiatives. Digital libraries and the digital transformation of heritage information have been identified as the most viable areas to be developed in an effort to strengthen the information basis of the community. This paper describes the plans for one important project, the Virtual Library System of Brunei (VILIS Brunei), and outlines the economic sustainability issues being considered.

This study examines the use of the search engine, Google Scholar, from the perspective of a specific study group, that of international postgraduate students. Based on the theory of task perceived performance and effort expectancy influencing intention to use, further factors of system, individual, social and organisational, in the postgraduate student context are explored.

The questionnaire for the measurement of 11 factors was developed from related studies of e-library use, and data were collected from 200 international postgraduate students studying in the UK. Analysis using confirmatory factor analysis established the contextual influencing factors, and structural equation modeling examined the predicted model.

The findings confirmed the influence of the task-based factors of performance and expectancy and revealed that these were based on the perception of the visibility, accessibility and relevance of the system, and on perceived self-efficacy. The perception postgraduates held of themselves as competent users of Google Scholar was further borne out in the participants' own words when asked for the reason for their preference.

The approach taken enables research into use of search tools to go beyond ease of use as a main driver and to explore the relationship held among the internal and external influences of use. Recommendations for further user research are suggested as well as possible impact on the university library provision and support of services for students.

The purpose of this study is to explore the discrepancies between the services provided by municipalities through e-Government portals and the services sought by residents in the context of smart cities.

This research investigates the information and services delivered by municipalities via e-Government portals and the services that residents wish to access through these portals. A mind map representation of ideas from 707 participants is used to visually illustrate the proposed e-Government portal structure based on user recommendations.

The findings reveal that existing e-Government portals fall short in offering a comprehensive range of e-services desired by residents. The results highlight the need for municipal e-Government websites to grant residents access to a diverse array of services and information. It is crucial to note that the specific services may fluctuate over time and between cities, reflecting the evolving needs of residents and the capabilities of municipalities.

This study is original in its focus on bridging the gap between existing e-Government portals and residents’ preferences, using a mind map representation to visually illustrate the proposed portal structure based on user recommendations. The research emphasizes the importance of considering residents’ needs in terms of services and functionalities and adapting websites accordingly.

Since its origins during the Second World War, the computer industry has grown more rapidly than any other technology in history, and this growth has spawned a wealth of new terms and manners‐of‐speaking to describe computers and the uses to which they can be put. Such terms are often referred to collectively as computerese. The thesis of Barry's entertaining book is that the use of computerese is increasingly being extended to a wealth of other subjects that are often totally unrelated to computing. Barry refers to this use (or abuse) of language as technobabble: the subject matter and the pleasingly tongue‐in‐cheek style can be judged from the introduction, which starts as follows: ‘This paper‐based, productized bookware module is designed to support the robust implementation of a friendly, context‐driven interface between the developer and the end‐user. Did you understand this sentence? If so, you are fluent in technobabble’.

The Aslib Aeronautical Group met, under the chairmanship of Mr. A. H. Holloway, on 5th April for its sixth annual Week‐end Conference at the College of Aeronautics. The timing was most fortunate, as the AGARD Documentation Committee, which had been meeting in London during the week, continued its deliberations at Cranfield during the week‐end.

Building a Web‐based e‐library may be the most important thing a library ever does. An important role for librarians in all types of libraries is the planning and/or building of Web‐based e‐libraries. Offers a practical discussion of developing and implementing a collection plan for building Web‐based e‐libraries. The starting point for developing any collection plan is an assessment of the function of and need for an information collection and the audience it will serve. Discusses some guidelines and practical strategies on where and how to find, identify, evaluate and select appropriate Web‐based information resources. Focuses on Web‐based information resources rather than other electronic information resources such as CD‐ROM or fee‐based databases that have been discussed extensively in recent literature.