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Key components of the logistics mix are described in an effort to create an understanding of the total logistics concept. Chapters include an introduction to logistics; the strategic role of logistics, customer service levels, channel relationships, facilities location, transport, inventory management, materials handling, interface with production, purchasing and materials management, estimating demand, order processing, systems performance, leadership and team building, business resource management.

Control charts and process capability calculations remain fundamental techniques for statistical process control. However, it has long been realized that the accuracy of these calculations can be significantly affected when sampling from a non‐Gaussian population. Many quality practitioners are conscious of these problems but are not aware of the effects such problems might have on the integrity of their results. Considers non‐normality with respect to the use of traditional control charts and process capability calculations, so that users may be aware of the errors that are involved when sampling from a non‐Gaussian population. Use is made of the Johnson system of distributions as a simulation technique to investigate the effects of non‐normality of control charts and process control calculations. An alternative technique is suggested for process capability calculations which alleviates the problems of non‐normality while retaining computational efficiency.

In the last four years, since Volume I of this Bibliography first appeared, there has been an explosion of literature in all the main functional areas of business. This wealth of material poses problems for the researcher in management studies — and, of course, for the librarian: uncovering what has been written in any one area is not an easy task. This volume aims to help the librarian and the researcher overcome some of the immediate problems of identification of material. It is an annotated bibliography of management, drawing on the wide variety of literature produced by MCB University Press. Over the last four years, MCB University Press has produced an extensive range of books and serial publications covering most of the established and many of the developing areas of management. This volume, in conjunction with Volume I, provides a guide to all the material published so far.

While Six Sigma metrics have been studied by researchers in detail for normal distribution-based data, in this paper, we have attempted to study the Six Sigma metrics for two-parameter Weibull distribution that is useful in many life test data analyses.

In the theory of Six Sigma, most of the processes are assumed normal and Six Sigma metrics are determined for such a process of interest. In reliability studies non-normal distributions are more appropriate for life tests. In this paper, a theoretical procedure is developed for determining Six Sigma metrics when the underlying process follows two-parameter Weibull distribution. Numerical evaluations are also considered to study the proposed method.

In this paper, by matching the probabilities under different normal process-based sigma quality levels (SQLs), we first determined the Six Sigma specification limits (Lower and Upper Six Sigma Limits- LSSL and USSL) for the two-parameter Weibull distribution by setting different values for the shape parameter and the scaling parameter. Then, the lower SQL (LSQL) and upper SQL (USQL) values are obtained for the Weibull distribution with centered and shifted cases. We presented numerical results for Six Sigma metrics of Weibull distribution with different parameter settings. We also simulated a set of 1,000 values from this Weibull distribution for both centered and shifted cases to evaluate the Six Sigma performance metrics. It is found that the SQLs under two-parameter Weibull distribution are slightly lesser than those when the process is assumed normal.

The theoretical approach proposed for determining Six Sigma metrics for Weibull distribution is new to the Six Sigma Quality practitioners who commonly deal with normal process or normal approximation to non-normal processes. The procedure developed here is, in fact, used to first determine LSSL and USSL followed by which LSQL and USQL are obtained. This in turn has helped to compute the Six Sigma metrics such as defects per million opportunities (DPMOs) and the parts that are extremely good per million opportunities (EGPMOs) under two-parameter Weibull distribution for lower-the-better (LTB) and higher-the-better (HTB) quality characteristics. We believe that this approach is quite new to the practitioners, and it is not only useful to the practitioners but will also serve to motivate the researchers to do more work in this field of research.

The purpose of this paper is to develop an yield-based process capability index (PCI), C _py , to overcome the shortcomings of existing PCIs that limit their use and lead to inaccurate measures of quality conformance under a variety of common conditions.

–C _py is developed conceptually to flexibly and accurately reflect conformance and then used to numerically measure inaccuracies of C _pk .

–C _py overcomes many of the problems associated with existing PCIs, including C _pk . The degree of process distribution non-normality, level of quality (the sigma level), and whether the process is centered or shifted left or right affect the direction and size of process capability error produced by C _pk . The accuracy of C _pk can be greatly affected by process data that deviate even slightly from normality.

–C _py offers numerous advantages compared to existing PCIs. It accurately reflects process conformance regardless of the process distribution. It is applicable even if the process has multiple characteristics and with both variable and attribute data. Its calculation is relatively simple and the necessary data for it are likely already captured by most organizations.

The main contributions are the development of a new PCI, C _py ; a conceptual analysis of its advantages; and a numerical analysis of the improved accuracy of C _py as compared to C _pk for shifted and non-shifted process means for normal, nearly normal, and highly non-normal distributions over a range of process variability levels.

The aim of the paper is to propose a methodology for distribution network reengineering since for the last few decades there has been growing interest in making more integrated business decisions across larger segments of the logistics and distribution networks.

In this paper, a methodology to assist distribution networks reengineering by integrating logistic processes within the distribution supply chain is developed. The emphasis of methodology is on business processes modeling and reengineering in distribution network.

The results confirm that distribution network reengineering needs to be a balanced, methodological process that integrates business process reengineering in combination with information technology. Case study findings presented illustrate that the recommended methodology has resulted in considerable cost savings and enhancing effectiveness of distribution networks.

The paper has extended reengineering theory and information technology into a supply chain context. Moreover, it is among the first empirical papers that specifically investigate the relationship between reengineering, information technology and distribution channel management practices; thus the paper fills an important gap in the supply chain literature. The case study provides important insights for both, academia and practitioners, to understand the importance of broader context of distribution channel management in order to better leverage reengineering context by exploiting information technology.

The purpose of this paper is to evaluate the performance of a modified EWMA control chart (γEWMA control chart), which considers data distribution and incorporate its correlation structure, simulating in-control and out-of-control processes and to select an adequate value for smoothing parameter with these conditions.

This paper is based on a simulation approach using the methodology for evaluating statistical methods proposed by Morris et al. (2019). Data were generated from a simulation considering two factors that associated with data: (1) quality variable distribution skewness as an indicator of quality variable distribution; (2) the autocorrelation structure for type of relationship between the observations and modeled by AR(1). In addition, one factor associated with the process was considered, (1) the shift in the process mean. In the following step, when the chart control is modeled, the fourth factor intervenes. This factor is a smoothing parameter. Finally, three indicators defined from the Run Length are used to evaluate γEWMA control chart performance this factors and their interactions.

Interaction analysis for four factor evidence that the modeling and selection of parameters is different for out-of-control and in-control processes therefore the considerations and parameters selected for each case must be carefully analyzed. For out-of-control processes, it is better to preserve the original features of the distribution (mean and variance) for the calculation of the control limits. It makes sense that highly autocorrelated observations require smaller smoothing parameter since the correlation structure enables the preservation of relevant information in past data.

The γEWMA control chart there has advantages because it gathers, in single chart control: the process and modelling characteristics, and data structure process. Although there are other proposals for modified EWMA, none of them simultaneously analyze the four factors nor their interactions. The proposed γEWMA allows setting the appropriate smoothing parameter when these three factors are considered.

This study aimed to develop the integration of the multiperiod production-distribution model in a closed-loop supply chain involving carbon emission and traceability. The developed model was for agricultural food (agri-food) products, considering the reverse flow of food waste from the disposal center (composting center) to producers.

The results indicate that integrating the production and distribution model considering food waste recycling provides low carbon emissions in lower total costs. The sensitivity analysis also found that there are trade-offs between production and distribution rate and food waste levels on carbon emission and traceability.

This study focuses on the mathematical modeling of a multiperiod production-distribution formulation for a closed-loop supply chain.

The model of the agri-food closed-loop supply chain in this study that considers food recycling and carbon emissions would help stakeholders involved in the agri-food supply chain to reduce food waste and carbon emissions.

The purpose of this study is to propose an effective unsupervised one-class-classifier (OCC) support vector machine (SVM)-based single multivariate control chart (OCC-SVM) to simultaneously monitor “location” and “scale” shifts of a manufacturing process.

The step-by-step approach to developing, implementing and fine-tuning the intrinsic parameters of the OCC-SVM chart is demonstrated based on simulation and two real-life case examples.

A comparative study, considering varied known and unknown response distributions, indicates that the OCC-SVM is highly effective in detecting process shifts of samples with individual observations. OCC-SVM chart also shows promising results for samples with a rational subgroup of observations. In addition, the results also indicate that the performance of OCC-SVM is unaffected by the small reference sample size.

The sample responses are considered identically distributed with no significant multivariate autocorrelation between sample observations.

The proposed easy-to-implement chart shows satisfactory performance to detect an out-of-control signal with known or unknown response distributions.

Various multivariate (e.g. parametric or nonparametric) control chart(s) are recommended to monitor the mean (e.g. location) and variance (e.g. scale) of multiple correlated responses in a manufacturing process. However, real-life implementation of a parametric control chart may be complex due to its restrictive response distribution assumptions. There is no evidence of work in the open literature that demonstrates the suitability of an unsupervised OCC-SVM chart to simultaneously monitor “location” and “scale” shifts of multivariate responses. Thus, a new efficient OCC-SVM single chart approach is proposed to address this gap to monitor a multivariate manufacturing process with unknown response distributions.

Aim of the present monograph is the economic analysis of the role of MNEs regarding globalisation and digital economy and in parallel there is a reference and examination of some legal aspects concerning MNEs, cyberspace and e‐commerce as the means of expression of the digital economy. The whole effort of the author is focused on the examination of various aspects of MNEs and their impact upon globalisation and vice versa and how and if we are moving towards a global digital economy.