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In 2004, the Council for Higher Education (CHE) required a curriculum responsiveness to the teaching and learning of literacies at the programme level, which needed to be addressed across all disciplines. This study aims to describe a situated higher education (HE) collaboration project between mechanical engineering and the Department of Applied Language Studies (DALS) at Nelson Mandela University from 2010 to 2014. The collaboration project aimed to develop the literacies levels of engineering students, reduce the first-year attrition rate and prepare engineering students to meet the high graduate attribute expectations of a competitive workplace amid employer concerns that engineering graduate communication competencies were lacking and insufficient.

The collaboration study used a mixed-method approach, which included student and lecturer questionnaires, as well as an interview with one engineering lecturer to determine his perceptions of the collaboration practices instituted. As the sample was purposeful, two mechanical engineer lecturers and 32 second-year mechanical engineering students from 2012 to 2013 were selected as the study’s participants, as they met the study’s specific needs. From the questionnaire responses and transcribed interview data, codes were identified to describe the themes that emerged, namely, rating the collaboration practices, attitudes to the course, report feedback provided and report template use.

Most of the student participants viewed the collaboration practices positively and identified their attitude as “positive” and “enthusiastic” to the language/engineering report collaboration initiative. The report feedback practices were viewed as improving writing skills and enabling the students to relate report writing practices to workplace needs. The engineering lecturers also found that the collaboration practices were enabling and improved literacy levels, although time was identified as a constraint. During the four-year collaboration period, the language practitioner increasingly gained report content knowledge, as well as unpacking the specific rhetorical structures required to produce the report text by co-constructing knowledge with the mechanical engineering lecturers.

Studies have shown that language practitioners and discipline lecturers need to change their conceptualisation of academic discourses as generic transferable skills and autonomous bodies of knowledge. Little benefit is derived from this model, least of all for the students who grapple with disciplinary forms of writing and the highly technical language of engineering. Discipline experts often tend to conflate understandings of language, literacy and discourse, which lead to simplistic understandings of how students may be inducted into engineering discourses. Therefore, spaces to nurture and extend language practitioner and discipline-expert collaborations are needed to embed the teaching and learning of discipline-specific literacies within disciplines.

For the collaboration project, the language practitioner and mechanical engineering lecturers focused their collaboration on discussing and negotiating the rhetorical and content requirements of the Design 3 report as a genre. To achieve the goal of making tacit knowledge and discourse explicit, takes time and effort, so without the investment of time and buy-in, interaction would not be sustained, and the collaboration would have been unproductive. As a result, the collaboration project required regular meetings, class visits and negotiations, as well as a language of description so that the often tacit report discourse conventions and requirements could be mutually understood and pedagogically overt to produce “legitimate texts” (Luckett, 2012 p. 19).

In practice, peer collaboration is often a messy, complex and lengthy process, which requires systematic and sustained spaces to provide discourse scaffolding so that the criteria for producing legitimate design reports are not opaque, but transparent and explicit pedagogically. The study also describes the organisational circumstances that generated the collaboration, as establishing and sustaining a collaborative culture over time requires planning, on-going dialogic spaces, as well as support and buy-in at various institutional levels to maintain the feasibility of the collaboration practice.

Literacy and discourse collaboration tends to reduce role differentiation amongst language teachers and specialists, which results in shared expertise for problem-solving that could provide multiple solutions to literacy and discourse learning issues. This finding is important, especially as most studies focus on collaboration practices in isolation, whilst fewer studies have focused on the process of collaboration between language practitioners and disciplinary specialists as has been described in this study.

The purpose of this paper is to identify optimum operating parameters, namely, link-length and vertex angle, for producing virtual clothing prototypes for the purpose of pattern flattening.

Commercially available physically based simulation and flattening engines were utilized to carry out the computational part of this study. Two separately developed 3D garment templates were used for the creation of virtual garments in the form of a triangulated mesh and later for pattern unwrapping by taking differential link-lengths and vertex angles into account to ascertain their effects on the mesh quality and on the ultimate pattern flattening process.

It has been found that a link-length between 10 and 15 mm and a vertex angle between 120° and 160° are optimum for the virtual clothing prototyping process.

The findings of this study can universally be applied to simplify the tasks of virtual clothing prototyping and pattern unwrapping using commercial software packages.

Previously, there has not been any guidance available for the selection of specific operational parameters to promote 3D garment design.

The purpose of this paper is to describe an approach to information technology (IT) strategic planning for libraries and institutions of higher education.

The “why, what, and how” of IT strategic planning for libraries is explained, to show the efficacy and value of long‐term IT planning and budgeting. The organization, design, processes, templates, and methodologies of IT strategic planning practices that have been proven and constantly refined through projects with academic, public, and national libraries are described.

Principles described for IT strategic planning as a team‐based enterprise learning process apply as well to the design and conduct of major IT procurements, where the organization also seeks best value IT outcomes for the long term. The approach is scalable with respect to the human resources and time required (e.g. three months, six months); the design and steps of the process; the methodologies employed; and the number, design, format, components, and contents of internal working documents and the published report(s).

IT strategic planning educates the institution about choices and consequences, decides on technology priorities and investments, makes informed decisions with confidence, and delivers consensus‐based outcomes and stakeholders' buy‐in.

The purpose of this study is to assess the lean performance of a tyre manufacturing firm in India. The key objective is to find key strategic and operational decision‐making dimensions for developing effective lean manufacturing environment in a tyre manufacturing organization.

This research is empirical in nature where the opinions of a group of experts of an Indian tyre manufacturing firm were consulted to formulate an interpretive structural model (ISM) of the critical success factors of lean manufacturing implementation in a tyre manufacturing organization. The authors have developed an Excel‐based template for quantitative assessment of lean performance indicators on the basis of feedback from the operational staff.

This research work suggests that financial capability of an organization drives the top‐management commitment for incorporating lean manufacturing practices in a tyre manufacturing organization. Organizational culture and human resource management are the important enablers for developing change management paradigm, which in turn leads to performance improvement. This study also reveals that over‐processing as well as excessive defects are the most detrimental wastes in radial tyre manufacturing, which accounts for high manufacturing cost of radial tyre manufacturing in India.

Since this study is carried out in a single (case) organization, a relatively small sample size restricts the outcome from being considered for generic industrial application. This study none the less is useful for practicing managers and academicians for the development of lean manufacturing strategy in context with the tyre industry since it encompasses insightful views of experienced lower to upper middle level managers.

This paper provides some key enablers for the successful implementation of lean tools in Indian tyre manufacturing, where lean practices are still in the early stage and little literature is available in this context with tyre manufacturing. Also an attempt has been made to develop a simple Excel‐based template for lean assessment in the tyre industry. This template can be used in other industries by simply modifying the key attributes.

Technology has become an integral part of many businesses and, over time, new technology is deployed for business transformation process. It can come in the form of tools and its assimilation process is context sensitive. This paper invokes an empirical approach to design an ABC template and illustrates how it can be used as a tool for easy assimilation in an SME contextual environment. The approach uses the PROMISE conceptual framework as an interactive platform to exploit different best practices as tools for implementation. The assimilation process illustrated in the case study has been quite successful in a number of aspects, exhibiting an encouraging result valuable for further investigation. It is regarded as the first step in developing the necessary competence to tackle future SME transformation. Furthermore, the implications addressed are likely to be useful to managers who have the initiative for business process transformation and to academia looking for a promising area for future research.

Design rationale is design information that explains why an entity is designed as it is. This paper investigates how the documentation process and the use of documents in service design projects influence the reuse of design information across projects.

This study analyzes two sets of data collected through interviews and field observation. It first applied Lund's (2004) four elements of documentation process to categorize the collected data. Then it used bottom-up data analysis approach to identify patterns of the documentation process.

The author speculates designers' focus on certain documents' social aspect instead of material aspect influences how they reuse design information across projects. Some documents are important because they represent a consensus, and some are important because of the document producers rather than its content. The author also found a similarity between economists and service designers by comparing the study results with Harper and Sellen's (1995) findings. Based on the comparison, the author concludes that detailed research reports are easily reusable across design projects. Finally, although the author observed that designers are using templates to explicate design rationale, the created content is not used across projects.

This study identifies six types of documents that are commonly created in service design projects, three types of producer involvement and three types of provisional design outcomes. It also provides two suggestions for designers to reuse design information across service design projects better and two implications for future study.

The case was written using information and data from secondary sources. It describes real people and the situations experienced by them. It does not use any fictitious names, scenarios or organizations.

The case study “Melanie Perkins: Poised to Redesign Canva from Tech Unicorn to Tech Giant?” describes the entrepreneurship journey of Melanie Perkins (she) (Perkins), the CEO of Australia-based tech unicorn and graphic design company, Canva Pty Ltd. (Canva). The case starts with a brief look into Perkins’ background and documents her entrepreneurial spirit, which, at the age of 19, led her to identify a hitherto unserved market (yearbooks) in the graphic design industry and offer an online design system through her venture, Fusion Books (Fusion). Fusion was completely bootstrapped and became a runaway success within five years. That encouraged her to envision setting up a one-stop-shop design site that would make design accessible to everyone.

However, when she tried to raise funds, Perkins encountered multiple rejections from venture capitalists. She persevered and continually refined her strategy. Eventually, she managed to raise venture capital funding and establish her design startup, Canva, in 2013. Canva then went on to disrupt the graphic design industry. The case describes in detail the reasons for Canva’s success, which went on to be one of the few profitable unicorn start-ups. The case also throws light on how Perkins used Canva as a tool to change society with her two-step plan. Despite its market success, Canva faced heavy competition in the design and publishing space from well-established players. Can Perkins challenge the competition and ultimately make Canva a software giant in the future?

The case is intended for use in teaching the subjects “Entrepreneurship Development,” “Business Strategy,” “Leadership Skills and Change Management” and “Positive Psychology for Managers” in both graduate and post-graduate programs.

The electric power industry has been moving from a regulated monopoly structure to a deregulated market structure in many countries. The purpose of this study is to comprehensively review the existing markets to study advantages, issues involved and lessons learnt to benefit emerging electricity markets.

The paper employs a comprehensive review of existing competitive electricity market models in USA (California), UK, Australia, Nordic Countries (Norway), and developing country (Chile) to analyze the similarities, differences, weaknesses, and strengths among these markets based on publically available data, literature review and information.

Ongoing or forthcoming electricity sector restructuring activities in some countries can be better designed based on lessons learnt from existing markets and incorporating their own political, technical and economical contexts. A template for design of successful electricity market has also been presented.

This study is limited to a comparative analysis of five markets and can be extended in the future for other existing and emerging electricity markets.

The discussed weaknesses and strengths of existing electricity markets in this study can be practically utilized to improve the electricity industry market structures leading to several social benefits including lower electricity cost.

The comprehensive review and analysis of five existing markets, physically located in different continents, may be used as an assistance or reference guide to benefit the emerging electricity markets in other countries.

The purpose of this paper is to develop an eight-step procedure – transaction formalism protocol (TFP) – in the area of infrastructure management. The proposed TFP is developed from two perspectives: TFP Specification (conceptual) and TFP Tool (application). This paper introduces the TFP Specification and discusses the TFP Tool in detail.

To develop the proposed TFP Tool, a five-step methodology was used: identify and select existing standards, benchmark standards, link and build on these standards, develop the proposed TFP Tool and validate the protocol.

The TFP Specification defines each step as a function for which inputs, controls, mechanisms, tools/techniques and outputs are specified. The TFP Tool comprises a set of forms and guidance that the transaction development personnel, including transaction analysts, transaction designers, software developers, process modellers and industry experts, will use to define transactions in infrastructure management domain.

The proposed TFP Tool enables transaction development personnel to define transactions effectively and efficiently for information and communication technology (ICT)-based solutions through defining information in a structured, consistent and easy way.

The TFP Tool was built on existing standards incorporating their shortcomings, including lack of a step-by-step procedure to help guide the personnel what to do next, lack of transaction monitoring and improvement steps and lack of standardised forms to collect information in a prescribed format for implementation in ICT-based collaboration systems. The proposed Tool was evaluated and found to be feasible, usable and useful.