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This paper seeks to: identify the importance of a design standard for tactile ground surface indicators (TGSIs); discuss the problem of the existing standard of TGSIs in China; and advocate an all‐round approach that the consideration of a design standard of TGSIs should be on policy, implementation and management perspectives.

TGSIs in China were taken as a case study, while those in other countries/cities were used as supplementary reference cases. Intensive field observations on the quality of TGSIs in various public places were carried out in the Chinese mainland between 2005 and 2009. The public places included transportation terminals, shopping centres and universities. The research activities included intensive field observations and direct interviews. Different types of TGSIs were reviewed by using product analysis methods.

For inclusion, a standard for TGSIs is important. It is an effective tool in design quality assurance. There are three perspectives to ensuring the quality of a design standard: policy, implementation, and management.

Further case studies are expected to be conducted in other cities in order to generate a more comprehensive understanding related to the topic. Continuous studies are also necessary since the living environment is changing all the time. The general public's participation to establish a good design standard for TGSIs is important.

The findings provide reference and direction for an all‐round approach consideration in a design standard for TGSIs; and for social inclusion.

The findings illustrate how inclusion can be achieved by setting up a design standard of TGSIs in China (as a case study) by considering an all‐round perspective.

The work and study are new in China. The findings provide insights for China and other countries, and individual cities, to review the needs of visually impaired persons.

While corporate social responsibility (CSR) standards are amongst the most widely adopted instruments for supporting firms in becoming more accountable, firms who adopt them frequently fail to comply. In this context, the purpose of this study is to explore to what extent CSR standards are designed for accountability. In the analysis, this paper investigates design characteristics related to accountability across different standard types, namely, principle-based, reporting, certification and process standards.

This study reviews the design characteristics of 50 CSR standards in a systematic and comparative fashion. This paper combines qualitative deductive coding with exploratory quantitative analyses methods to elucidate structural variance and patterns of accountability-related design characteristics across the sample.

This study finds that the prevalence of design characteristics aimed at fostering accountability varies significantly between different types of standards. This paper identifies three factors related to the specific purpose of any given standard that explain this structural variation in design characteristics, namely, implementability, comparability and measurability.

Non-compliance limits the effectiveness and legitimacy of CSR standards. The systematic exploration of patterns and structural variation in design characteristics that promote accountability may provide valuable clues for the design of more effective CSR standards in the future.

Better understanding the role of design characteristics of CSR standards is critical to ensure they contribute to greater corporate accountability.

This study strives to expand the current understanding of the design characteristics of CSR standards beyond individual cases through a systematic exploration of accountability-related design characteristics across a larger sample.

Design policy and regulations within our cities can significantly impact the accessibility and social participation of people with disability. Whilst public, wheelchair-accessible bathrooms are highly regulated spaces for this reason, very little is known about how wheelchair users use them or what wheelchair users think of current design standards.

This exploratory inquiry adopts an embodied approach to investigate the perspectives of powered and manual wheelchair users on public bathroom usage and design. The study encompasses twelve interviews, delving into how participants utilise accessible bathrooms based on mobility, disability, support levels, wheelchair types, urinary/bowel regimes and catheter use.

A thorough analysis of individual public bathroom elements (layout, toilet, handwashing and grab rails) discussed in the interviews reveals themes of safety, hygiene, planning/avoidance and privacy and dignity. Strikingly, many wheelchair users invest significant effort in planning for bathroom use or avoid public bathrooms altogether. The ongoing maintenance and regular cleaning of bathrooms, something not captured in regulatory standards, has been highlighted as something of critical importance to the ongoing accessibility and safety of public bathrooms for wheelchair users. This points to a relationship between the design and the maintenance of public bathrooms as influencers of health, well-being, community inclusion and the social participation of people with disability.

This qualitative research is exploratory and contributes to a growing body of evidence that explores how public spaces are experienced by diverse members of our communities, including people with disability. To date, there have been very few investigations into the embodied perspectives of wheelchair users about public bathroom design.

The findings can potentially drive innovative and inclusive approaches to bathroom design regulations that include operational and maintenance guidance.

The research aims to inform design regulations, standards development and practices of designers, architects, facilities managers, developers and planners, ensuring public spaces are designed to support more accessible, inclusive and socially sustainable cities.

Whilst wheelchair-accessible bathrooms have been designed and constructed for public use (in many countries) for many years, we know very little about how wheelchair users actually use them or what wheelchair users think of current design standards.

This paper aims to explore methodological and institutional challenges on application of the work-process analysis approach in the design and development of competence-based occupational standards for Lithuania.

The theoretical analysis is based on the review of scientific literature and the analysis of documents and methodical instruments (curricula and occupational standards). Empirical research is based on the observation and analysis of the processes of designing work-process-based occupational standards for Lithuania, including the face-to-face interviews with involved work-process experts on the shop-floor and stakeholders.

The application of a work-process-based approach in designing sectoral occupational standards enhances comprehensive and systemic design of qualifications. Work-process analysis approach helps to focus on the holistic concept of competence by considering different dimensions of work-processes. However, design and implementation of work-process-based occupational standards for the transitional and predominantly school-based vocational education and training (VET) systems encounter multiple methodological and institutional challenges.

The findings of research are based on the analysis and evaluation of the design of sectoral-occupational standards in the beginning and middle stages of this process. These findings can help to draw the assumptions about potential implications of implementation of these standards to the development of competence-based VET but are not sufficient to provide comprehensive and detailed forecasts.

The paper explores and evaluates an application of the innovative work process approach in the design and development of qualifications for the concrete country.

Compliance with standard specifications in stairway design and construction, particularly the step geometry, is imperative for the safety and usability of stairs. The purpose of this study, was to assess the compliance of stair step geometry parameters with standard specifications in selected public buildings in Ghana. Specifically, the study investigated the prevalence of deviations in step geometry parameters from standard provisions; how significant these deviations are in comparison, and by theoretical association, the potential risk of accidents.

Field measurement of the geometric parameters of a total of 1954 steps in 204 flights of stairs within 28 university buildings was undertaken using a calibrated Multi Digit Pro + digital spirit level and a tape measure following the Nose-to-Nose Method. The results were analyzed using in Microsoft Excel 2016 and Minitab 18 and interpreted based on mean values, one-sample t-test and percentages.

Although some parameters generally complied with standard specifications, dimensional inconsistencies in risers and treads of adjacent steps were most prevalent, and significantly at margins far above standard specifications. The findings of the study show the unique limitation of the step geometry design requirements specified in the current Ghana National Building Code and the National Building Regulation, and by association, the potential risk of accidents and discomfort in the use of stairs in public buildings such as those on university campuses.

The observed deviations in the dimensions of risers and treads point to a lack of strict compliance with standard specifications in the design and construction of stairs. Apart from engaging skilled artisans, and intensifying supervision in stair construction, development control authorities in Ghana need to strengthen inspection of stairs during construction to ensure and enforce compliance.

Findings of the study provide insight into stairway design, as well as stair safety and usability in a developing world context, and allows for a more comprehensive study of stair-related accidents and discomfort associated with stairs in public buildings as a basis for the review of standards and codes in Ghana and other developing countries.

The benefits of a platform strategy in volume product businesses are well established. Such a strategy can also pay dividends in a low‐volume systems or projects business. The benefits include increased engineering efficiency, higher solution reliability and reduced direct costs. The purpose of this paper is to describe the mechanism for the implementation of such a platform strategy via a design standardization initiative and discuss the technical challenges involved. The paper describes the case of the automotive powertrain assembly line business.

For the past three years, the authors were an integral part of the engineering teams at four systems businesses, automotive suppliers with a global footprint, driving the process of standardization and engineering platform development. The concepts presented in the paper were developed and validated during the course of this effort.

Implementation of an engineering platform can succeed via a design and work process standardization initiative embedded in a strong business context. The problems involved – technical, organizational, and cultural – must be dealt with simultaneously and comprehensively.

The practical steps that need to be taken and the comprehensive approach required to implement platform concepts in a systems/projects business are highlighted.

There is considerable literature on the planning and design of product platforms. However, there is less discussion of how to implement these platforms in practice considering the organizational constraints and legacy products. Further, there is even less published literature on platform development for complex systems treated as products.

This chapter describes the approach to sustainable rail passenger rolling stock in terms of interior passive safety requirements within the European market. It is intended to give the background and logistical approach for the future introduction of a standard as an aid for the design and validation of the interiors of passenger rail vehicles. Also discussed is the acceptance of the proposed European-based standard into the regulatory system of the technical specifications for interoperability. Methodologies for design assessment and validation will be discussed. This chapter is intended to encourage an acceptance of the standard for interior passive safety as a realistic and cost-effective method of improving rail vehicle safety in terms of the passenger interfaces with the rail stock interior.

In response, the purpose of this paper is to provide theoretical frameworks about the organizational uncertainty behind what and when to adopt blockchain technology and their implications on transaction costs. The immature nature and the absence of standards in blockchain technology lead to uncertainty in government organizations concerning the adoption (“what to adopt”) and the identification of the right time (“when to start”).

Using transaction cost theory and path dependency theory, this paper proposes two frameworks: to assess transaction cost risks and opportunities costs; and to depict four different types of transaction costs outcomes regarding blockchain adoption.

This paper identifies various theoretical concepts that influence blockchain adoption and combine the two critical constructs of “bounded rationality” and the “lock-in effect” to categorize the multiple transaction costs outcomes for blockchain adoption.

Although existing research in blockchain highlights mainly the potential benefits of blockchain applications, only a little attention has been given to frameworks that categorize potential transaction costs outcomes under uncertainty, in particular from organizational theorists.

Both frameworks advance the understanding of the decision-making behind blockchain adoption and synthesize the current literature to offer conceptual clarity regarding the varied implications and outcomes linked to the uncertainty regarding transactions costs stemming from blockchain technology.

The customer order decoupling point (CODP) concept addresses the issue of customer engagement in the manufacturing process. This has traditionally been applied to material flows, but has more recently been applied to engineering activities. This later subject becomes of particular importance to companies operating in “engineer-to-order” (ETO) supply chains, where each order is potentially unique. Existing conceptualisations of ETO are too generic for practical purposes, so there is a need to better understand order penetration in the context of engineering activities, especially design. Hence, the purpose of this paper is to address the question “how do customer penetration concepts apply to engineering design activities?”

A collaborative form of inquiry is adopted, whereby academics and practitioners co-operated to develop a conceptual framework. Within this overarching research design, a focus group of senior practitioners and multiple case studies principally from complex civil and structural engineering as well as scientific equipment projects are used to explore the framework.

The framework results in a classification of nine potential engineering subclasses, and insight is given into order penetration points, major uncertainties and enablers via the case studies. Focus group findings indicate that different managerial approaches are needed across subclasses.

The findings give insight for companies that engage directly with customers on a one-to-one basis, outlining the extent of customer penetration in engineering activities, associated operational strategies and choices regarding the co-creation of products with customers. Care should be taken in generalising beyond the sectors addressed in the study.

The paper refines the definition of the ETO concept, and gives a more complete understanding of customer penetration concepts. It provides a comprehensive reconceptualization of the ETO category, supported by exploratory empirical research.