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Twitter is the most popular instant messaging platform today. Thanks to the consistency factor typical of it, it offers every company or business the best opportunity to promote their products or services. Likewise, it offers an unprecedented opportunity to public utility or benefit organizations like libraries to promote their services and build a powerful digital information exchange community. However, because of its immense number of users and chaotic nature, the steps toward making the best of it must be precise and systematized, or else the information professional will end up squandering resources to no avail. The purpose of this paper is the optimization of the distribution of the libraries’ resources regarding the promotion methods on Twitter.

Such a model is initially built by recording and analyzing the potential offered by the social network platform in question. Third-party tools that help handle Twitter are also analyzed. The factors’ total is then modeled by using the iThink editor. This editor is able to receive data from the decision-maker with respect to the specific attributes of each product and given conditions and produce specific outcomes by use of the model.

This research paper, includes a decision-making tool (model) that combines a theoretical view of library information science (LIS) and marketing science with a practical tool, simulating the process and producing certain outcomes using specific resources. The model presents him with the outcome that is bound to be produced with regard to the given circumstances and the amount of resources invested, encouraging, or not, certain courses of action.

The decision-maker can accurately anticipate an outcome so as to respectively customize his data and moves.

Proper use of the tools available, alongside anticipation chances offered by dynamic simulation models, enables the model decision-maker use it according to any given context, hence maximizing library business profits.

This paper aims to examine the Self-Other Agreement between leaders and employees in the sector of Libraries and Information Services (LIS) to construct a sustainable and strategic communicational process among library directors and staff.

A sample of 135 leaders-employees of 17 organisations of LIS in more than five countries answered on a quantitative methodological research instrument in a multiplicity of variables. Statistical analysis of independent samples t-test was used to testify our research hypotheses.

Results indicated that there is a difference in means between the two independent samples (leaders-employees). There are library leaders who rate themselves quite high, and there are employees who rate their leaders with lower evaluations.

This research extends and improves the matter of Self-Other Agreement in the sector of LIS through the collection of data that indicated a possible gap of communication and trustworthiness between leaders and employees.

Regardless of the difference or the consensus of ratings among leaders and employees, the results of this research could be served as a stimulus plus as a starting point for library leaders by correcting or developing relations of communication and trustworthiness between them and their followers.

Self-Other Agreement is one of the major factors that positively or negatively affect the overall operation of the organization in the way a leader could perceive the additional feedback. In the sector of LIS, the study of Self-Other Agreement is a rich and unexplored research area which deserves further analysis.

The purpose of this paper is to examine the role of the variable stakeholder briefing in the successful completion of merger negotiations in the Greek banking branch.

The codification is attempted by means of software, so as to clarify the trends for negotiations in win‐win conditions. Data collected by the negotiation process of two large banking companies.

The paper concludes that an important factor for the successful outcome of a merger is also the methodology of briefing enacted by the leaders of the banking branch during both the negotiation and merger process.

The two banks follow a different briefing strategy in the issue of stakeholder briefing as well but there is congruency in briefing strategies concerning substantial goals, because both banks develop in a market that modulates tactics of consuming and investing behaviors through forming an “opinion” by the image that the banks give to consumers and investors about their plans.

The integrated purpose of the libraries’ communication plan in general is to create and accomplish scientific events aiming, first of all, at covering the extensive demand for the scientific conferences. Their primary objective is to raise the prestigious brand name of their organisation, which constitutes the organizing authority. At the same time, this authority, except for its non-profit charitable profile, aims to financial gains by attracting participants for its sustainability. Furthermore, these academic events have contributed to the utmost dissemination of the library’s brand name to an expanding mass of people to the extent of attracting new visitors (Broady-Preston and Lobo, 2011). One of the qualitative academic events, among others, is the creation of academic-nature events, whose following-up is blocked by a multitude of financial barriers according to the new visitors’ viewpoint. Considering the economic crisis, the purpose of this paper is the creation of interesting, in the science of library, online events, just like the online conferences (Broady-Preston and Swain, 2012).

This paper highlights the advantages of the dynamic modelling of systems aimed at developing a successful online conference. In this research, the authors have used the science of design and the research methodology for testing the concept of modeling.

This paper examines the interface among several dimensions for the development of dynamic models. The validity and usefulness of those models in the process of decision-making has been confirmed by the usage of dynamic models in various sectors.

This paper applies the system and the concepts of dynamic modelling, which are pioneering elements as to their nature and evolution.

The need for modern enterprises to seamlessly interoperate poses significant challenges on their capabilities for engaging in multiple business networks. This paper considers a particular type of business network, namely, “service ecosystems”, and proposes architecture for enabling business firms to: control dissemination and usage of the resources they contribute to the ecosystem; and develop corresponding service offerings.

A literature review informed our research work and contextualized the development of relevant research questions. The research questions were based on unstructured, creative techniques (e.g. brainstorming), combined with rigorous requirements specification for software tools developed as part of this research. Overall development was based on service science and enterprise interoperability research, distilled in four principles that provided the context and direction for this work.

Three key components of the proposed architecture were developed: service map, which identifies the building blocks needed to construct a service ecosystem; interoperability model, as a decision-making mechanism for dynamic (re-) arrangement of a service map’s building blocks; and shared service infrastructure for the provision of support services to all ecosystem participants.

This research has advanced current thinking in developing and managing service ecosystems. By adopting a service science viewpoint (service value co-creation, value-in-use), a holistic approach for building collaboration capabilities is described: at the enterprise level, it pertains to decision-making mechanisms for service provision; at the ecosystem level, it pertains to a software platform for managing common collaboration tasks.

The purpose of this paper is to understand the emotional state of a human being by capturing the speech utterances that are used during common conversation. Human beings except of thinking creatures are also sentimental and emotional organisms. There are six universal basic emotions plus a neutral emotion: happiness, surprise, fear, sadness, anger, disgust and neutral.

It is proved that, given enough acoustic evidence, the emotional state of a person can be classified by an ensemble majority voting classifier. The proposed ensemble classifier is constructed over three base classifiers: k nearest neighbors, C4.5 and support vector machine (SVM) polynomial kernel.

The proposed ensemble classifier achieves better performance than each base classifier. It is compared with two other ensemble classifiers: one-against-all (OAA) multiclass SVM with radial basis function kernels and OAA multiclass SVM with hybrid kernels. The proposed ensemble classifier achieves better performance than the other two ensemble classifiers.

The current paper performs emotion classification with an ensemble majority voting classifier that combines three certain types of base classifiers which are of low computational complexity. The base classifiers stem from different theoretical background to avoid bias and redundancy. It gives to the proposed ensemble classifier the ability to be generalized in the emotion domain space.

The purpose of this research work is to find a methodology for the strategic development of competitive advantage for information technology (IT) companies (Mezger and Violani, 2011). The ultimate aim of this project is to develop a methodological approach on this issue, based on dynamic simulation models (DSM) (Wirahadikusumah and Abraham, 2003). With the aid of DSM, senior managements of organizations will have the opportunity to make decisions of assured success. This success shall be guaranteed by the realization of entrepreneurial activity in a safe and inexpensive computing environment before actual investment.

This paper highlights the advantages of the dynamic modelling of systems aiming at developing competitive advantage for IT companies (Ordóñez de Pablos, 2006). In this research, we have used the science of design and the research methodology for testing the concept of modelling as well as the process of modelling. The models have been completed through a series of alternations and iterations in the design, development, simulation, testing and evaluation.

This paper examines the interface among several dimensions for the development of dynamic models. The validity and usefulness of those models in the process of decision-making has been confirmed by the usage of dynamic models in various sectors.

This paper applies the system and the concepts of dynamic modelling, which are pioneering elements as to their nature and evolution. Although the sector, where the modelling was applied, is an IT company, the concepts and principles investigated, developed and validated can be applied to most enterprises.

The purpose of this paper is to investigate risk reduction strategies in online shopping through the perspective of buyer’s trust.

An explanatory research approach is adopted to identify cause-and-effect relationships between e-quality and customers’ loyalty, satisfaction and trust. This approach is accomplished through field research, which is based on a structured questionnaire that utilizes the E-S-QUAL tool, which is a multiple-item general scale for measuring electronic service quality. The sample is consisted of 92 e-buyers (consumers).

The field research revealed that three e-quality dimensions, namely, ease of use, customization and assurance, e-scape and responsiveness, have significant positive effects on e-loyalty and e-satisfaction. Regarding e-trust, only customization and assurance exerts a significant positive effect.

The field research provides in-depth understanding of relationships among e-loyalty, e-satisfaction and e-trust. The majority of the respondents are young people living in Athens, Greece, highly educated, with a relative low monthly income.

This study investigates how trust is affecting the consumers’ engagement to e-commerce, suggesting the appropriate security that should be taken to mitigate perceived risks. Reviewing security measures can help reduce risks of an e-company and simultaneously enforce the level of trust and customers' intentions to buy.