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1 – 10 of 822The purpose of this study is to clarify why business travel has ambivalent effects on occupational well-being. We examine associations between business travel, career satisfaction…
Abstract
Purpose
The purpose of this study is to clarify why business travel has ambivalent effects on occupational well-being. We examine associations between business travel, career satisfaction and turnover intentions, as well as the mediating role of functional and dysfunctional coping strategies.
Design/methodology/approach
We collected four waves of data across three months from 676 employees (n = 147 business travelers who traveled for work at least once during the study period; n = 529 non-travelers) working in various industries and managerial positions.
Findings
Consistent with expectations, the greater the extent of business travel, the higher both career satisfaction (mediated by higher emotional and instrumental support, positive reframing, and substance use, and lower venting and self-distraction, denial and self-blame, and behavioral disengagement) and turnover intentions (mediated by higher active coping and planning, venting and self-distraction, behavioral disengagement, and lower positive reframing).
Practical implications
Findings reveal that business travel presents an ambivalent psychological experience and point to the importance of obtaining and using a coping portfolio in this context.
Originality/value
This study addresses functional and dysfunctional coping as unexplored mediating mechanisms between business travel, career satisfaction, and turnover intentions and provides new insights for research and practice on business travel.
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Yu-Yu Chang, Undrakh Purevlochin and Huei-Ying Chen
Our study addresses the impact of COVID-19-induced work-family conflict on leaders' well-being and explores the influence of leadership style, coping strategies, and gender…
Abstract
Purpose
Our study addresses the impact of COVID-19-induced work-family conflict on leaders' well-being and explores the influence of leadership style, coping strategies, and gender disparities in this context, filling a research gap on crisis-related leadership well-being.
Design/methodology/approach
We used hierarchical regression analysis and SPSS's PROCESS macro to analyze a dataset of 516 paired responses, including 231 leaders and 285 subordinates, from Mongolian organizations.
Findings
Strain-based work-family conflict (WFC) negatively affects leaders' workplace well-being. Servant leadership exacerbates this impact. In contrast, servant leadership positively moderates the relationship between time-based WFC and job-related well-being. Leaders who prioritize work and family responsibilities experience a stronger positive (negative) impact of time-based (strain-based) WFC on their workplace well-being. Furthermore, we observed that strain-based WFC has a more detrimental effect on female leaders' well-being, highlighting gender disparities in leadership roles.
Practical implications
Our study elucidates the intricate relationship between work-family conflict and leaders' well-being, underscoring the need to recognize gender differences and coping strategies. We advocate for organizations to proactively establish support structures tailored to various leadership styles and gender-specific challenges, especially in times of crisis.
Originality/value
This study focuses on leaders' well-being during COVID-19 and how it is influenced by work-family conflict, servant leadership, coping strategy, and gender. The study also differentiates between time-based and strain-based work-family conflict and uses dyadic data from Mongolian organizations. More importantly, we identify that gender disparity plays a crucial role in the pandemic-caused leadership challenges and leaders' coping behaviors.
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Paul Gullon-Scott and Darren Johnson
Digital forensic investigators (DFIs) encounter traumatic material, and this is associated with the development of secondary traumatic stress (STS). Limited research has been…
Abstract
Purpose
Digital forensic investigators (DFIs) encounter traumatic material, and this is associated with the development of secondary traumatic stress (STS). Limited research has been conducted with UK DFIs, a significant concern given their role. This study aims to explore levels of self-reported STS by DFIs, the relationship to gender, years as a DFI, frequency of exposure to traumatic material and difficulty coping with such material. This study also aims to provide insight into the psychological impact, identify potential risk groups and explore coping strategies within this specific group of professionals.
Design/methodology/approach
A correlational cross-sectional design was conducted at a fixed point in time, with a sample of 114 currently employed DFIs, recruited through the Forensic Capability Network.
Findings
Mean STS scores fell within the moderate range, although 29.9% of participants reported high to severe levels. Significant correlations were found between STS total and subscales with difficulty viewing child sexual abuse material (CSAM). While females reported higher mean STS scores, the difference was not statistically significant, however, females did score significantly higher on the arousal sub-scale of the STS. Regression analysis included the variables (COPE scale and subscales, frequency of viewing child abuse material, years spent working as a DFI, age, gender) that identified mental disengagement, difficulty viewing CSAM and younger age as predictors of increased STS.
Research limitations/implications
Primarily, the reliance on self-report instruments lacks external validation of STS. Furthermore, possible response or selection basis could have stemmed from participants experiencing high stress. Hosting the study online hindered exploring this further, suggesting the potential for future research. Although the regression model explained 28% of STS variance, unaccounted factors remain, constituting 72% unexplained variance. A mixed method approach might unveil additional variables, addressing potential limitations. Additionally, this study was cross-sectional meaning that the authors cannot infer causation.
Practical implications
These findings underscore the need for educational efforts targeting DFI’s to raise awareness about potential mental health risks associated with CSAM-related work. Equally crucial is emphasising the hazards associated with adopting negative coping strategies. Equipping DFI’s with this knowledge may enable them to make informed decisions aimed at minimising the impact of job-related stressors. Moreover, it highlights the necessity of recognising DFIs as a group deserving access to professional and mental health support. It is pertinent to consider recent research highlighting the stigma of therapy and a prevailing perception of a “critical or judgemental workplace culture” among UK investigators.
Social implications
To the best of the authors’ knowledge, this study represents the first known exploration of STS in UK-based DFI’s, encompassing an investigation into potential risk and protective factors. A proportion of the sample reported experiencing mild to severe levels of STS, with the mean STS score falling within the moderate range. Notably, 29.9% of participants reported high to severe levels of STS.
Originality/value
The findings provide an inaugural exploration of STS among UK-based DFI’s, offering crucial insight into the psychological impact, vulnerable demographics and coping strategies within this unique professional context. Practical implications based on the findings are considered.
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I. Dami Alegbeleye and Curtis R. Friedel
The purpose of this study was to examine if team composition based on adaption-innovation (A-I) problem-solving styles is related to the teamwork quality and team effectiveness…
Abstract
Purpose
The purpose of this study was to examine if team composition based on adaption-innovation (A-I) problem-solving styles is related to the teamwork quality and team effectiveness (TE) of student project teams participating in a [state-gifted program (SGP)].
Design/methodology/approach
A correlational design was conducted with a sample of 72 (SGP) participants, consisting of 15 project teams (n = 15), which formed three groups: (1) the homogeneous adaptive group, which consists of five homogeneous adaptive teams (n = 5); (2) the homogeneous innovative group, which consists of five homogeneous innovative teams (n = 5), and (3) the heterogeneous group (i.e. a mix of innovative and adaptive individuals), which consists of five heterogeneous teams (n = 5).
Findings
A one-way ANOVA and post-hoc test revealed that team composition based on problem-solving styles is related to teamwork quality and TE. Regarding TE, both homogeneous groups (i.e. all adaptive or all innovative individuals) were more effective than the heterogeneous group. However, regarding teamwork quality, only the adaptive group had significantly higher teamwork quality than the heterogeneous group.
Practical implications
We recommend that leadership educators utilize Kirton’s adaption-innovation inventory (KAI) as a tool for building effective student project teams. KAI can be used by leadership educators in two major ways: to assign students to groups (as done in the current study) or for team building, where team members share their KAI scores to better understand their problem-solving preferences.
Originality/value
The findings add to the literature by specifying the type of homogeneous groups (i.e. homogeneous adaptive), which may offer an advantage over heterogeneous groups regarding teamwork quality.
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Hyunseok Song, Wooyoung (William) Jang, Sophia Min, Su Jara-Pazmino and Kevin K. Byon
The purpose of this study was to examine the mediating effect of three coping strategies (i.e. active, expressive, and denial coping) in the relationships between service failures…
Abstract
Purpose
The purpose of this study was to examine the mediating effect of three coping strategies (i.e. active, expressive, and denial coping) in the relationships between service failures (i.e. high- and low-contact service failures) and negative behavioral intentions (i.e. switching intention).
Design/methodology/approach
The critical incident technique (CIT) was used to identify the conceptually categorized service failure types in the fitness industry, and then confirmatory factor analysis (CFA) and structural equation modeling (SEM) were performed to examine the mediating effect of coping strategies among high-contact service failure and switching intention (study 1) and the mediating effect of coping strategies among low-contact service failure and switching intention (study 2).
Findings
While the mediating effect of coping strategies was significant in the relationship between high-contact service failures (study 1) and negative behaviors (i.e. switching intention and complaints), it was not significant in the relationship between low-contact service failures (study 2) and switching intention. Out of the three coping strategies, the impact of active coping was significant.
Originality/value
This study extends the understanding of the mediating effect of coping strategies in the relation between high- and low-contact service failures and switching intention.
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Abd Alhadi Hasan and Amal ALsulami
The purpose of this study is to assess psychological distress among parents of children with autism spectrum disorder (ASD), self-esteem as a predictor of such distress and the…
Abstract
Purpose
The purpose of this study is to assess psychological distress among parents of children with autism spectrum disorder (ASD), self-esteem as a predictor of such distress and the effect of coping strategies.
Design/methodology/approach
A descriptive correlational study design was conducted using a convenient sample of parents of ASD children (N = 93).
Findings
This study revealed that the parents of an ASD child experienced a high level of anxiety (M = 15.89), a moderate level of depression (M = 15.85) and a mild level of stress (M = 16.86). Parents of ASD children also reported a low self-esteem score (M= 13.27). Mothers of ASD children reported higher levels of psychological distress, lower levels of self-esteem and more frequent utilisation of maladaptive coping strategies than fathers of ASD children.
Practical implications
Parents of children with ASD experience a significant level of psychological distress; however, this may be improved by developing programmes and psychological interventions focused on improving parents’ self-esteem and using more active coping strategies.
Originality/value
To the best of the authors’ knowledge, this is the first study conducted in Saudi Arabia that predict the psychological status among family caregivers of an autistic child.
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Amina Muazzam, Aqsa Shabbir, Naveed Iqbal, Muhammad Faran, Mubeena Munir and Fatima Kamran
Sexual harassment on public transport puts women at risk of mental health problems, apart from disrupting their lives and the harmful social consequences. This is especially the…
Abstract
Purpose
Sexual harassment on public transport puts women at risk of mental health problems, apart from disrupting their lives and the harmful social consequences. This is especially the case for Pakistani women, for whom sexual harassment has been on the rise for the past decade. This study aims to explore how Pakistani women use strategies to cope with sexual harassment when using public transport and its mediating role in their issues with mental health.
Design/methodology/approach
Given that the data collection task on such a culturally sensitive topic was crucial, a mobile application for anonymized data collection was used, which appeared to be an effective strategy. Using the mobile application, 1,054 women who use public transport submitted their responses; however, the analysis is based on 250 usable responses. Their experience of harassment was measured using the Sexual Harassment Experience Questionnaire, their mental health using the Depression Anxiety Stress Scales and their coping strategies by the Brief Cope Inventory.
Findings
The results indicate that adaptive coping is a significant negative mediator between sexual harassment and mental well-being, whereas maladaptive coping is non-significant. Adaptive coping, i.e. “Acceptance” to admit the reality that the problem exists with all, and “Religion” to seek help spiritually to deal with the problem. Unfortunately, the findings show no suitable coping means to deal with the impact of sexual harassment on women who travel on public transport. This study also illustrates that using the right technologies can encourage participants to submit responses for culturally sensitive topics.
Originality/value
This study provides insight into the experience of street harassment in Pakistani women and how it is related to mental health. This study also explores the role of adaptive and maladaptive coping as an intervening variable between street harassment and mental health.
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Alexei Koveshnikov and Miikka J. Lehtonen
We draw upon stress theory and utilize the context of the COVID-19 pandemic to investigate how various coping strategies employed by expatriates affect their psychological stress…
Abstract
Purpose
We draw upon stress theory and utilize the context of the COVID-19 pandemic to investigate how various coping strategies employed by expatriates affect their psychological stress, subsequently influencing their expatriation satisfaction and intention to withdraw from the host country.
Design/methodology/approach
We utilize structural equation modeling to analyze a sample of 453 expatriates residing and working in the United Arab Emirates during the COVID-19 pandemic.
Findings
Our analysis shows that the effects of different coping strategies on expatriates vary. Depending on the nature of the strategy, they can have either positive or negative effects. While coping via problem-focused and denial strategies decreases expatriates' stress, coping by distancing increases it. Social support-seeking is not found to be an effective stress-coping strategy. In terms of implications, the problem-focused strategy leads to the most positive outcomes, whereas distancing leads to the most negative outcomes.
Originality/value
Our study provides significant theoretical and practical insights into expatriates' coping mechanisms within the context of natural crises.
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Soumyadeep Bandyopadhyay and Kadumbri Kriti Randev
The purpose of this paper is to explore the different contextual and psychological determinants of organisational resilience (OR) in the context of global mobility in…
Abstract
Purpose
The purpose of this paper is to explore the different contextual and psychological determinants of organisational resilience (OR) in the context of global mobility in multinational enterprises (MNEs). Banking upon the conservation of resources theory, this paper studies how and when reattachment to work (RTW), work engagement (WE) and two types of presenteeism lead to OR. Further, in the backdrop of the post-pandemic world of work, this paper also conceptualises the conditional effects of trait resilience (TR), organisational support (OS) and expatriation type (ET) on the aforementioned linkages.
Design/methodology/approach
This paper develops a conceptual framework that depicts various antecedents of OR in MNEs. Several testable propositions are also offered alongside the model’s moderated mediation and moderated moderation relationships.
Findings
The conceptual framework depicts the causal relationships between RTW and OR, such that Flexible RTW increases OR through higher WE and functional presenteeism under the conditional influences of TR, OS and ET, whereas rigid RTW decreases OR through lower WE and dysfunctional presenteeism under the conditional effects of TR, OS and ET.
Originality/value
To the best of the authors’ knowledge, this paper is the first of its kind that explores the psychological and contextual antecedents of the OR of MNEs and offers numerous testable propositions. The nexus of unique relationships presented in the conceptual framework bridges a crucial gap in the literature that explores the complexities of the post-pandemic workplace in the context of global mobility.
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Hamed Qahri-Saremi, Isaac Vaghefi and Ofir Turel
We build on the transactional model of stress and coping and the appraisal theory of emotions to theorize how users cognitively and emotionally cope with IT addiction-induced…
Abstract
Purpose
We build on the transactional model of stress and coping and the appraisal theory of emotions to theorize how users cognitively and emotionally cope with IT addiction-induced stress, distinguish between the roles of guilt and shame in shaping the coping responses and their effects on one’s psychological well-being.
Design/methodology/approach
We test our theory via two complementary empirical studies in the context of social networking sites (SNS). Study 1 (n = 462) adopts a variable-centered approach using structural equation modeling to validate the research model. Study 2 (n = 409) uses Latent Profile Analysis to identify a typology of SNS users based on Study 1’s findings.
Findings
This paper provides a model of guilt-vs shame-driven cognitive-emotional coping with IT addiction and its effects on users’ psychological well-being. It also offers a typology of SNS users on this basis.
Originality/value
This paper sheds light on guilt-vs shame-driven coping with IT addiction and its consequences on users’ psychological well-being and identifies distinct classes of users based on their coping choices and their consequences.
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